enrolled in supported employment pro- grams. In experimental studies, a mean of 58 percent of clients in supported employment programs achieved competitive.
Update on Supported Employment
An
for People With Severe Mental Illness Gary R. Bond, Ph.D. Robert E. Drake, M.D., Ph.D. Kim T. Mueser, Ph.D. Deborah R. Becker, M.Ed.
Objective: This review for people with severe made for quantitative Seven
descriptive
studies,
six experimental obtaining
examines
of supported
surveys, one found. All studies
were for
In experimental
effectiveness
illness. Methods: primarily in the
three
studies
employment
grams.
the
mental studies,
persons
studies,
enrolled
a mean
nonhandicapped
employment
A comprehensive search was published literature. Results: quasi-experimental suggested significant
in
supported
of 58 percent
study, and gains in
employment
of clients
pro-
in supported
also
No evidence
favored
was
cipitating
higher
ployment
programs
health
and
found have
with
tention
to
most
services
Services
48:335-346,
program
employment employment
over control subjects. led to stress levels pre-
Two
of many
rates.
the
within
widely
of supported
illness.
and the avoidance
long-term
approach with close
follow-up.
people
with
employment
for at-
These federal tended to provide oping
ing,
ap-
supporting
serving
severe review
mental the
people
with
(4-8).
four
definition bilitation
in 1992) features:
preferably
adoption,
systematic information on the impact of supported employment is lacking.
as
the
regular
settings
and included clients work prevailing
employees and
in
regular
the folfor pay,
wage in
rate,
integrated
contact
with
Within
velopment
versity
Drake,
in the department
at lndianapoiis, Di: Mueser, and
402
North
ofpsychology Blackford
Ms. Becker
Psychiatric
Research
Center
PSYCHIATRIC
SERVICES
. March
Street,
are affilwted
in Concord, 1997
at Indiana
Vol.
New 48
with
Hatnsphire. No.
3
indianapolLs,
the New
University-Purdue
Indiana 46202. Hampshire-Dartmouth
UniDr.
voca-
on the de-
of supported job
employment
coach
the
assertive
model,
model,
the
transitional
em-
community
and
the
“choose-
model.
Initially
pilot
tested
for people
disabilities,
employment
was
to
as a more
and
cost-effective
sheltered (16)
“place-then-train”
workshops advocated
for a
approach,
to the conventional
philosophy,
ignored
in con-
“train-place”
targeting
severe
with
supported
justified
humane, Wehman
mostly
for field,
treatment
the most
im-
psychiatric
ployment,
trast
job
illness
and
(9-16).
and
sustained
influences
the
such train-
mental
model
persons
disabilities,
with
who
by traditional
were
employ-
ment programs, and minimizing prevocational assessment. Wehman showed the feasibility of an “individual
is professor
were infor devel-
employment
the
significant
placement”
coaches
Di: Bond
(3).
little
severe
alternative was first A formal
was outlined in the RehaAct Amendments of 1986
(revised lowing
have
on competitive
effective,
its effectiveness.
Supported employment defined during the 1980s.
psy-
illness
literature
for
services”
employment,
which
developmental
with
handicaps,
be eligible
to traditional
sheltered
clubs,
employment
critically
is inbecause
guidelines flexibility
alternatives
of supported for persons
their
re-
Further-
tional rehabilitation approaches, as vocational counseling, skill
get-keep”
programs
of
rehabilitation
we provide a brief hisof the development
and
atric rehabilitation literature less than a decade ago (1), they have been disseminated to many mental health and chiatric populations. Despite this widespread
severity
include
(Psychiatric
and (2).
not traditionally
In this update torical overview
ac-
in the psychi-
programs
the
would
pact
support evaluated.
support
supported employment for “individuals who,
clubhouse
Although
first appeared
rehabilitation
team
held principles-ongoing not been systematically
and
of supported
for
counts
proaches
service
em-
of mental
1997)
rehabilitation mental
supported
integration
appears to be a promising but more studies are needed,
implementation
development
severe
support:
a single
employment marked an important shift in the history of voca-
tional
features
empirical
Supported employment severe mental illness,
people
he
supported
training. Two other to client preferences-have
Conclusions:
T
that
rehospitalization
vocational
ofpreplacement and attention
in supported
clients
more, tended of
workers,
ongoing
vocational
employment programs achieved competitive employment, compared with 21 percent for control subjects, who typically received traditional vocational services. Employment outcomes relating to time employed and employment earnings
ceive
at the
training and
clients
providing
port, even though intensive on-site
model, work
in
with
site
their
work
time-unlimited fading coaching
job
intensively
roles sup-
out the more over time. 335
Advocacy ment
by
supported
proponents
tion
and
employ-
tun(ling
‘ides
legislafor support-
ed employment through partment of Education. expansion
ployment
cal
services
with
the
of case
(17,18),
are
literature projects,
and
illness
primarily
pioneered
at
community
stimed petitive
living
was
House outside
in New York Cit Operating ofthe mental health system,
Fountain
cause central
meeting
to socialize.
dered
place
for
Meml)ers
day”
leagues
toward
avoidance
individualized
com-
placement
it
hypothesized
l)enefite(l
from
the clubhouse
that
because
they
transitional with
stress
tolerance
mate
them
and
to
negotiate
with
of the clubhouse its focus on the nor-
some
experts
tions
dissolve
argue
history.
usually
jOI)5 and
that the
skill
entry even not
Both
assume
that
professional
need
to help
clients
provide
and
are
continuing
lo-
sup-
the fact that positions are
controlled
clubhouse (23). The client’s l)ase remains the clubhouse. The assertive community model is a comprehensive to community-based
and
the
rehabilitation
job
into supported though these part
they
employelements
of the with
Weh-
conceptualization.
clubhouses
sometimes
supported
transitional
employment
employment,
transitional
who
federal
guidelines,
consistent
both
clubs,
be required
employment
clients ble.
practice, approach-
may
place-train
ing
In
hybrid
training,
formally
are
and
reserv-
employment
for
are vocationally
less capa-
Methods
services
by the home
treatment approach devel-
literature
ies
of
supported The “choose-get-keep” person-cen tered approach ported
employment,
by Danley
was
and Anthony
University
model, a to supdeveloped
(27) at Boston
A fundamental
on
feature
client
choice
is
in se-
lecting, obtaining, and maintaining jobs. Unlike transitional employment, which gives priority to building work career curs siOflS.
histort;
this
planning, in preplacement All
of
ment models incorporated and achieve ways.
the
encourages typically
counseling supported
ocses-
employ-
goal
employment,
although
they
varying
program quantitative data for
regardless
illness
were
methods of the Psych
included rehabilitation
manual litera-
and Index searches of
abstracts; and searches of (31,32), conference and listings of federally
studies.
Many different outcome were used in these studies, most
included
nient rate the federal
PSYCIIIATRIC
We inby 1995; studies.
Abstracts,
dissertation bibliographies proceedings,
outsevere
reported.
computerized
Medicus;
of
provided
employment people with
any study completed were unpublished
Search searches
studoffering
features,
eluded a few
funded
in widely
included
programs
mental
ture, a
reviewed below have a focus on client choice
preferences,
this
model which
that come
search
vocational
specific
an emphasis
distinc-
(7,22).
port. Differences include traiisitional employment temporary
Tran-
bears a resememployment, and
in practice
approaches
use
planning
offer
em-
giving all nieml)ers regardless of em-
employment to supported
(28,29).
career
man’s
vocational
employ-
of community
or psychiatric
sitional 1)lance
of work
support,
in which
Our
an(l on to work,
ploynient
the
system.
Contributions model include function
or mobile
community
transitional
iiolovnient a chance
system
supported
federal-state
build staff
training,
instead
of client preferences. coach model has been
Furthermore,
employers for nient positions.
malizing
through
their
self-confidence, and help them up their r#{233}sum#{233}s. Clubhouse workers
programs
to accli-
increase
in enclaves
programs
before ment,
coninien-
designed
work,
prevocational
time-unlimited
nor
and
appear to be comsupported employ-
placement
many
are
employment
stamina
of
tation
and
on supported
funded
sobs
nieml)ers
dominant
felt need-
functioning. al SO pioneered
community
surate
the
influence
in
en1ployment-teniporarA
part-time
been
niem-
Particil)ation
ed for its successful Foun taut House
model
es
has
col-
severe follow-
dominant influence on supported employment programs funded through the federal-state vocational rehabili-
The job
and
components many
crews,
coach
Howevei;
es-
em-
with the
persons
111011 CO55
even
encour-
Beard
for
field on the
of supported
illness.
consideration The job
“niembers”
were
(19-21).
(20)
hers
336
step
vo-
employment.
aged to participate in work units at the clubhouse as part of the “work-or-
cate
goal,
components
is as-
known as the clubhouse, beits identity revolved around a
I)eCailie
staff
a vocational first
one
client
consensus
ment programs (28-30): a goal of permanent competitive employment, minimal screening for employability,
teams
A hilly
at least
Every
as-
rehabilitation
reached
ployment
ing
by
(26).
not
mental
in-
models
program
psychiatric
sential A
used
includes
is a modest
has
rehabilitation.
time
counselor. to have
sup-
team
treatment
over
team
cational ifit
community
and
Current The
environments.
strategies
evolved
stafled
Aspro-
assistance,
treatmeiit
treatment
have
surveys.
to
individualized in natural
sertive
dciii-
(24,25).
time-unlimited
Emplovnient
an innovative appeople with severe adjust
and
tegrates
thin,
Test
treatment
multidisciplinary
empiri-
nonexperiniental
In the 1950s, proach to helping mental
the
and
intensive,
primarily
ciii-
surrisingly
consisting
studies,
onstration
supported
Stein community
port
the U.S. DcDespite eon-
of
foundations
by
sertive
targeted
tinning
oped
led to federal
SERVICES
some
form
indicators although of employ-
as one measure. guidelines define . March
1997
Vol.
Although support48
No.
3
ed
employment
as an outcome
(and
in a program),
most
not as enrollment studies
report
the
the percentage a program
who
community
at any as
that
a
year
after
of clients
work,
report
tailed sures
findings may
1)roadly
but
rates
A more
discussion
ofemploynient
is available
elsewhere
from
liv
conducted.
experi
nient
iiental
in
wh ichi
health
re-
(44).
\Ve
IPS,
study has a natural ty day
operating
mea-
with
mental
illness
studies
are
severe of the 2. The
scribe
the
niodel,
saniple,
and
general
We located studies
reports
of individual
ployment
lacks
(50)
surveys
(33-40),
(28,30,41),
perimental
and
study
in Table
and results 1. Despite
sampling,
program
features
surement
nlodels,
employment.
and
rates
The
Of
pre-post
after
tional
approach
which
in the
One
concluded
ployment
that
support
creased
job
Several
re59
interpreting
rates suggest
findings
from
faced
site
closed
with
in
program
was
found
for
ceived vices
any meaningful
ders
36 per-
vocational
program clients,
(37).
PSYCHIATRICSERVICES #{149} March
1997
Vol.
48
hospi
No.
3
day iii
One
Two
the
l)e-
supported
(49).
services
the
site
m that
treatment
employment
did
treatnient.
not
itself
regular Moreover,
the
to I PS had no outcomes ,
brokered
ployment
services
such
incarceration, attempts,
dropouts. Interviews their families, and
or with mental
clients enrolled
in
rnent. ated
condition
‘ocational
with in day
During ofthe
the
em-
remaining
of unem-
severe mental illtreatment or case expressed
an
competitive
the study
participants and
condition
oth-
agenc
centers.
who
cent
gradual
The
coiisisted
seeking
t
and
supported to
stibjects
management est
coordi-
eiiiploynien services.
health
niental
ness
of
closely management
health
proided
I)lO’ed
atten-
case
centers. the fIve
a rehabilitation
Study
were
one
five
the
health
centers,
with
supported
for
s U)pOIte(I
niental
four
the
men tal
em. agenc
program. rates
for
suicide
change
readiiiess preparation.
progranis
program
(42).
loijob
operated
commun it One agenc)c
up-
for both condicoach niod-
prevocational
agencies
t
jOl)
no screening no
employnient
Individual
rate;
marked
of day
hoi’nelessness,
ser-
cuts.
treatment program to I PS had an in-
talization
its
especially
identified as eligiemployment re-
and
(IPS)
itation
day
employment
Increases
dropout.
only
same
other
rehahul
in negative
that
the
vocational
as
found
was
the
increases
project
for
eml)lovnieli
It followed
tiateci
that converted
cent of the clients ble for supported
con-
of irevo-
training
eligible
sup)orted
The other site continued its day treatiiient along with traditional brokered
program
One
adniis-
gradual
iltOflthis
readiness
were
ser-
study
the
iii
foni
work
the
to
)ndi tions. conditioii
employnient
tlli)se
health
Support
document
of study
sites
progranti, employ-
as
known and
convert
rate
niral
treatment a supported
of studies. Sonic did not make clear whether any clients are screened out at admission to the supported employment program, and some (lid not the
at-
C(
“
after
attended
nental
creased
group
tliV()
budgetary
it with
Clients at the that converted
(45,46).
in
its day
Placement
in-
this
was
nient
em-
caution
programs
replacing
addi-
sul)stantially
retention factors
while
el, vith
treatment
of
a hybrid
workplace
supported
proach tions.
studies
examined
for
illness
employment.
combining supported emand transitional employ-
ployment ment,
months.
six
study,
services
assigned
‘gradual aCcelerate(l
im mediately
fore
indefinitely.
and survey results suggest a job tention rate of between 35 and percent
remain
niea-
pre-post
col-
referral
niental
randomly
were
The
the
and
rapid
employment
(Ii tion
in
increased
,
all suggest
they
key
are summarized wide variation
strategies
studies
Their
sup-
Bond
severe
cational
quasi-ex-
each
of accelerated
evaluated
with
vices
three
one
(42-44).
limit,
may
of
to sul)ported
SiOli,
em-
limitations,
clients
Clients
a
pre-post
supported
programs
time
findings,
study
“accelerated”
strict
of seven
program
conclusions
employment.
Clients
a prevocational
experimen-
studies
de-
design,
study.
received
Nonexperimental
zed
sections
following
research
(5()-56).
su mntiari
day treatment in lIve coiniiiunit)’ iiiental health cetiters in hidiana.
clients
that
studies for ieoi1e
tending
search
program
favorable
eniploynient
leagues
tal studies.
c(fl_
similar
of supported
ported
enter
Stul)seqtletltl\’
with
six experiiiiental
Indiana
(Ic-
non-
sat(43).
studies
located
in Table
(5).
and
results
Results
dissemi-
a conununi
center
Once
studies
differ-
mixed
iiien
widespread conversion
site
to
based
of our literature in two categories:
experimental
the
tal It involved
quasi-expei
is
This
suggested
second
verted
Experimental
experi-
eniploynient
several statewide projects (5,47,48).
l)eeii
investiga-
employment.
is
stilts
One
exclude
some
ence
The
staff revealed with the
prO-
of typical
s111)1X)rted
implemented.
nation
at
employed
studies of model
than
isfaction
the
nonexpenniental
rather
health
to as-
Moreover,
representative
when
sethe
sample suggest
designs
effects.
in
grams,
admission.
usually
rates
be
ence
inter’al,
tiDne
about
dropout
for experimental
a paid percent-
aml)iguities and
prograni
report
employment
Findings The results are presented
sess
rates-percent-
rates
on any paid
need
to
after program admissometinies reported.
Eniplovment sheltered
the
currently
interval also
as
employment
“status”
a fixed sion-are
tors
is,
during
OflC
However, ages
studies
ol)talning
time
such
obtain
Most
rates,
of clients
rate
admitted
actually
job.
“interval” age
employment
of clients
Thus lection
44
term
inter-
employ-
year, 42 Perin the accelerpercent
i nated
in the from
services. 337
Table
I
Summary
of key features
for persons
with
severe
Study
results
mental
of pre-post
Sample
Referral
source
or study
group
phrenia
19
Self-referred
249
Vocational
rehab-
ilitation community
et al.
(36) Mowbray
et al.
88
(37) Nichols
25
(38)
tal health Shafer
and
Huang
86
employment
37 442
% employed’
% retaining
job
Program
Base
Follow-
Three
Six
Nine
Other
model
line
up
months
months
months
findings
Choose-get-keep
31
73
nr
nr
nr
Job coach
nr
36
75
59
50
Less hospitalization No change
53
Assertive
commu-
50
70
55
nr
nr
67
84
nr
nr
nr3
-
nity treatment 68
Assertive nity
commutreatment
32
Joh coach
nr
80
nr
nr
nr4
31
J 01)
coach
nr
60
63
35
29
40
Choose-get-keep
nr
35
nr
nr
nr
Joh coach
nr
nr
66
53
43
Joh coach
nr
nr
66
59
nr
-
Joh coach
nr
542
2
nr
nr
-
25
39
nr
nr
nr
No nega-
center
Vocational
114
et al.
of supported
men-
tal health (40)
studies
in quality of life
rehabagency,
community
Trotter
quasi-experimental
center
Vocational ilitation
(39)
and
agency, men-
tal health center Agency serving homeless persons Community mental health center Community men-
82
surveys,
illness
size
(34,35)
Kirszner
studies,
% with schizo-
Pre-post studies Danley et al. (33)
Fabian
and
rehab-
ihitation
-
agency,
community
men-
tal health
center
Surveys
MacDonald
212
Vocational
rehabagency Vocational rehabihiation agency Directors of supported employ-
ihitation
etal.(30)
Wehman
et al.
233
(41) et al. (28)
Gervey
12
ment programs Quasi-experi-
mental
studies 71
Drake etal. (42,43)
Day treatment program
42
Individual ment and
clients
Place-
Sup-
live out-
port 27
Regular
33
56
nr
nr
nr
13
13
nr
nr
nr
Nonegative outcomes
Day treatment
14
9
Individual
13
23
nr
nr
nr
Less
ment port
attendees 1 12
Day
comes
Individual
program
treatment clients
44
Day
Place-
-
and Sup-
treatment
program
35
Day treatment
1 12
et al. (44)
Drake
Regular program attendees program
44
Place-
ment and Sup-
clients
hospi-
tahization
port 35
Regular
Individual Placement and Sup-
program
attendees
40
9
nr
nr
nr
-
port nr, not reported 1 MI studies used competitive tered
employment,
and
2
Estimated
3
Clients
4
Clients retained jobs 12 program directors
5
After erated
taming 338
for calculating
et al. (40),
who
defined
employment employment
rates,
except
as acceptance
et al. (37), who included
Mowbray as a permanent
employee
after
a four-
all
paid
to-six
employment, month
even
trial work
shelperiod.
percentage retained
one
jobs
year,
differences
for a median for a mean surveyed
clients
condition
employment the gradual cant
employment
Trotter
of eight of3.5
in the accel-
had modestly
outcomes condition,
better
than clients in with signifi-
in the percentage
employment,
months.
months.
the
percentage
ob-
holding
a full-time
which Finally, that gram mental
job,
clients worked, a serendipitous
the
supported
developed health
weeks
during
and earnings. finding was
employment
pro-
at the community center was more sue-
cessfully
implemented
and had better
employment outcomes than kered supported employment
the
bropro-
gram. Limitations of the study problems in implementing
PSYCHIATRIC SERVIcES
#{149} March
1997
Vol.
included the bro48
No.
3
Table
2
Summary Feature
ofkey
features
or
and results
ofsix
experimental
Bond et
Chandler
result
al. (50)
(51,52)
Referral
Five
source
community
mental centers
Admission
mental
health
ofsupported
employment
for persons
Drake et al. (53)
Drake et al. (54)
Gervey Bedell
Two CMHCs
Case
Secondary
system
manage-
ment
program
in work,
“Cross
eligible
for or a
recipient
of SSI
section,”
interest not
Interest
in work
required
in work,
six months area,
or SSDI
no
cognitive physical ment,
Screening method
Case manager referral
Interviewed by team of three
Sample N % with schizophrenia
74
210
severe
and (55)
mental
illness
McFarlane et al. (56) schools
Two CMHCs
and CMHCs
Follow-up
One
no
Interest
in
in work,
enrolled
severe
case
or impair-
agement gram
15 to 24, family available
Age
in
man-
to participate
66
Three
available
sub-
stance abuse Four informational sessions
Four informational sessions
One month of prevocational
140
152
34
47
55
35
18 months
18 months
One
nr
training
55 year
Stable for six months, family
pro-
clinicians
period
with
(CMHCs)
Interest
criteria
et al.
County
health
studies
years
69 65 year
18 months
Intervention
Experimental
Rapid entry into supported employment with job coach
Assertive community treatment, clubhouse
Individual Placement and Support
Individual Placement and Support
Supported employment with a job coach, clinical services
Assertive community treatment, family therapy
Control
Prevocational
Usual
Skills training,
Referral
Sheltered
Usual
training
before supported employment
% ofclients employed at baseline
None; clients employed a mean of one month
% ofclients ohtaming employ-
Within 12 months, 56% ofexperi-
services,
to
referral to vocational rehabihitation 12% ofclients employed within year before
choose-get-keep supported employment None
vocational habilitation
re-
workshop
None
None; 12% employed within year before
During year 12% ofboth
Within
nr
Within 12 months, 76%
in year before
ment time
at any during
group
mental group, 29% ofcontrol
follow-up
services,
referral to vocational rehabilitation 14% of experimental group, 9% of control
groups;
1,
year 2,
16% ofexperimental, 7% of control group; year 3, 20% of
group
18 months,
78% ofexperimental group, 40% ofcontrol group
Within
18
months,
46%
of experimental
experimental
group, control
group, control
6% of group
of
19% of group’
experimental,
6% of control group % of clients employed At 12 months Experimental
26
nr
36
nr
nr
17
nr
24
nr
nr
8
Control At 18 months Experimental
37
332
nr
Control Duration of employment
172
nr
38 22
nr nr
nr nr
27 8
Experimental Control Annual earnings Experimental
9.4weeks 3.1 weeks
nr nr
6O7hours 205 hours
nr nr
l46days 9 days
4.8 months 1.3 months
$1,525
Year 1, $602; year 2, $1,086; year3, $1,135
$2,263
nr
$3,682
$755
$718
nr
$1,Q97
$214
nr
No differences between groups in hospitalization, symptoms
No differences between groups in hospitalization, symptoms
Control
$574
Year
1, $226;
year
Other
findings
2, $329 year 3, $233 Experimental group had less hospitalization; no difference
No differences between groups in hospitalizalion
between
groups
in self-esteem
No differences between groups in hospitalizaion, self-esteem, quality of life,
symptoms
nr, not reported 2
Paid employment, At only one study
3
Paid employment,
1
PSYH1ATRIC
excluding site
sheltered
employment
including
sheltered
employment
SERVICES .
March
1997
Vol.
48
No.
3
339
kered gram, ple
supported employment brevity offollow-up, small size,
more,
and
the
both
high
study
attrition. design,
experimental
prosam-
and
routinely
Program
Further-
which
made
control
and available
management,
sub-
crisis services not to control subjects.
participants
cross-section of mental illness,
constituted
clients with including
with severe community a
severe stable
mental mental
illness health
attending centers in
two small cities. Admission criteria included an interest in competitive employment, local residence for at
jects eligible for the same supported employment services, may have compromised the integrity of the experi-
clients who lived in group homes, frequently hospitalized clients, and homeless clients. Interest in employ-
least
mental
ment
Clients also were required to attend four sessions of an informational
manipulation.
side,
this study
tenet
of supported
advantages
al
On the
directly
study
One
have
expected
that sub-
the accelerated condition but achieve the outcomes somewhat even
dent
three
years
at the center
later,
ex-
were
with
implemented
ployment
would later.
still evithe more sue-
differences
cessfully
supported
program.
One
em-
interpreta-
tion is that entry into competitive employment is influenced by the expectations
of staff
though
study
ual
condition
ported
and clients (58,59). Alparticipants in the gradwere eligible for sup-
employment
preparatory
not
services
period,
many
a prerequisite
for the
interviews for three
competitive
for Village
in the gradual condition would outcomes equivalent to those in
However,
The
a pre-
(57).
penmental
was
study. Follow-up conducted annually
the did not beafter
employment
clients
ly different jects during 13 percent),
was
versus
year 2 (16 perand year 3 (20
6 percent).
Moreover,
of quarters
of the
creased over year period, clients
year
worked)
time. Over 32 percent
obtained
competitive
ment, compared with the control subjects
employ-
1 1 percent (Chandler
communication,
Strengths
to the study was its focus geneous group of clients.
California study of integrated services. Chandler and colleagues (51, 52) evaluated a capitated mental
vocational
health based
mated the way vocational frequently implemented.
sites,
the Village,
developed program opportunity ness of Clients
in Long
Beach,
a supported as a centerpiece,
employment offering
to examine supported
the effectiveemployment.
randomly
selected
an
to partici-
blending
of D,
1996).
ofthis study include
model,
in-
the threeof Village
pie size, length of follow-up, sessment under “real-world” tions. Also lending ecological
tion
month
outcomes
period
strongly
with
clients
over
an 18-
favored
IPS.
in the parallel
condition, IPS clients were more likely to obtain a competitive job during follow-up
and
averaged
more
hours
spent working in competitive jobs and more earnings from employment. IPS clients were also more likely to
found in nonvocational outcomes, eluding global functioning, quality life, self-esteem, and symptoms.
who worked, the conti(defined as the number
enter
program in California that was on a philosophy of wraparound services. One of the two demonstra-
group (60). Employment
Village clients nuity of work
once
limit,
in-
obtain worked
personal
program that lacks a strict time they may remain indefinitely.
ofsevere
Village clients earned more wages from paid employment than did control subjects during each year. Among
those services expedifinding suggests that a prevocational
absence
or physical impairment, and of substance dependence.
Compared
from that for control subyear 1 (12 percent versus although the two groups’
rates differed during cent versus 7 percent) percent
rate
not significant-
gin receiving tiously. This clients
were years af-
ter admission.
prevocation-
replicated
might
jects have
a basic
employment-the
of bypassing
preparation-and
vious
positive
tested
six months,
tellectual absence
on a heteroAs a hybrid
the Village
supported
sam-
and ascondivalidity
No
employment
and
in which or more per
experimental
This
differences
study
had
trition
rate.
Given
IPS had outcomes
the
ments
job
search
ofmental
health
and
tional
services-it
follows
two elements may in effective program District of the leagues
of
Columbia
management
of IndividDrake
and those factors
replication
IPS study. Drake and (54) recently completed
nents. New
Support.
of
voca-
that
be critical design.
much of the of the methods
study
that
to those
of IPS-rapid
integration
cated many
and
finding
a comparison supported employment program that lacked two major ele-
clubhouse approaches precluded evaluation of the unique contributions of different vocational compoHampshire
inof
sample
superior
in Washington,
Placement
were
adequate
study
ual
they week.
size, follow-up period, and data collection procedures and a very low at-
approxi-
services are However,
a position 20 hours
described.
The
D.C.,
cola
that repli-
design and of the study
study
site
agency
and just
a case
was
serving
people
with severe mental illness. The experimental group was assigned to IPS,
pate in this program were compared with control subjects who received usual services, including referrals to
and colleagues (53) compared ferent supported employment proaches in New Hampshire.
two difapOne
while the control group was assigned to an enhanced vocational rehabilita-
the state vocational system. The Village offered
group received and rehabilitation
integrated
clinical
services
through
evaluated rapidly tional counselor
rehabilitation an array of voca-
tion
model,
comprehensive
tional options, including paid agency positions and transitional employ-
the IPS model described above. The “parallel” group was referred to a separate rehabilitation agency and re-
ment,
in addition
to individual
sup-
ceived
ment.
ported
employment
placements.
Ex-
perimental ly generous 340
clients array
received a relativeof residential, case
two
followed services. Subjects
by
months
of skills
supported were
training
employment
unemployed
clients
offering
work
preparation
in
which
clients
were
by a special and referred
vocato a
rehabilitation adjustment
agency training
for competitive
as
employ-
Subjects were unemployed case management clients. They were required to attend four sessions ofan in-
PSYHIAThIC
SERVKES .
March
1997
Vol.
48
No.
3
formational
tween three
26 and percent
Sixty-six
percent
substance
use
had
suggest
that,
in
IPS
better
comparison
are the
group,
than
of hospitalization at follow-up.
with
that
in New
trast.
Hampshire for both conditions. This study suggests that the IPS model is generalizable to urban settings and diverse ethnic and socioeconomic
The
may
an
study
be initially job
apgroup
important
showed
con-
with even
to conventional
program
based
that
at a community
mental
Experimental
center in New York. Using an adapted job coach model (61), the supported employment one-month ing
program prevocational
module
therapy.
and
Control
located
concurrent
family
to be
mental
Sheltered
workshop
couraged ployment
to develop job leads
workshop
health staff
ofhours
center. were
en-
the
clients. Subjects emotional
were clients disturbance
ages
of 15 and
cent
had been
ucation
25.
with serious between the
Seventy-one
enrolled
classes.
earn.
Thirty-five
ed-
19
disorders,
ality
percent
and
13 percent
disorders.
quired
All
to have
friend
who
family
would
subjects
to
satisfy a minimum on in a prevocational Employment the
strongly
ratings
similar
in
dropout
rate
cantly
higher
the
two for the
to
year,
programs, was
control
PSYCHIATRIC SERVICES #{149} March
and
York
1997
the
study
ducted mental
em-
State
mi-
assigned program
were the
Aided
and
in which
they
either called
family-aided
compared
to the
Assertive
18 months,
a
of the 90
per-
still
receiving
treat-
outcomes three
months. mental
Significantly clients than competitively
were for
more control
expericlients
employed
and 18 months
18
at
only;
12
however,
the experimental tently higher rates
group had ofcompetitive
ployment,
from
ranging
as-
months
consisem-
19 to 37 per-
than did control subjects, whose ranged from 7 to 14 percent. Ex-
usual
mental
health
trol
subjects.
during
Hospitalization
follow-up
were
two groups. Although
the
comes
modest,
were
supportive
ofthe
rates
equal
for the
employment they
outare
effectiveness
mildly of sup-
ported employment. involvement of the
The systematic family is an in-
tnguing
the
feature,
but
study
design
services.
did not permit the contribution of the family component to be disentangled
(56)
from
con-
clients
an experimental Work in Family-
Community
group.
3
of
a study at two community health centers in New York
or to a control
No.
small
inclusion
colleagues
ment
48
on
extending beillness classi-
of
signifi-
Vol.
the
employment
McFarlane
the supportAlthough
year
size
fication. New
earn-
days
satisfaction
at one
including
supported
of
group. of job
sample
criteri-
rates,
favored
ed employment
sampling,
clients with diagnoses yond the severe mental
condi-
required
at one
number
the
in the
study
such the
chances of competitive employment. The limitations of the study center
Before
outcomes
ings,
tial
or
attendance module.
employment
ployed,
member
were
including and
re-
participate
also
a subminimum wage. However, work opportunities may decrease
person-
were
component.
assignment
tions,
had
After
at one
perimental clients averaged significantly more in earnings over the 18month follow-up period than did con-
affective
clients
a family
therapy
random
had
in obtaining
clients in the experimental 77 percent of the control
every
cent, rates
percent
had a diagnosis of schizophrenia, 33 percent had childhood and impulse disorders,
they
per-
in special
interest
sessed
months
or
member who the program,
be in treatment
were
were
and
wages
expressed sites.
45,
be symptomatically
have a family participate in and
clients
18 and
of schizophrenia
Employment
spend
in theirjobs
competitive emfor work-ready
of sheltered
ages
disorder,
subjects ment.
number
clients
experimen-
use
to the study,
a diagnosis
study
for
in the
the
between
cent ofthe group and
employment
programs
of the
was
employment.
have
advantages
feature
To be admitted
job,
generally
supported
participated
sheltered
the
in
provided a skills train-
subjects
in an agency-run
show
family to assist Another
tive
have
studies
Also,
a guarif it pays
had
health
multi-
and volunteer employment placements as steppingstones to competi-
to
was
combined
approach.
tal approach
stable, would
adults
re-
experimen-
were encouraged vocational process.
distinctive
Supported employment for youth in New York. Gervey and Bedell (55) evaluated a supported employment young
model
treatment
members in the
affective
for
The
pIe family therapy (62) with a vocationally-oriented assertive communi-
populations.
program
vocational
services.
clients
that
satisfied
placement,
tal
ty
features of this study inuse of a well-defined sup-
represented
ferrals habilitation
or levels
employment program and the use of a control
anteed
ten
for control did not dif-
of symptoms
ported proach
was
employment
fer in rates
than
albeit
rates
tenure
supported
and five months The two groups
Positive dude the
have
outcomes
employment
not find-
program
for
clients subjects.
New
clients
average
months
a co-occurring
as
study,
substantially lower
were
from this study but preliminary
Hampshire the
Subjects
disorder.
Final data yet available, ings
The
be64 years of age. Eightywere African American.
group.
Treat-
group
receiving
services,
with
re-
that of the
treatment
in itself
may
employment
This
assertive
program.
study
of whether approach competitive fective than
community
Family
contribute
treatment
to increased
rates (63).
also
raises
a supported with
pure
the
question
employment emphasis
on
employment is more efa hybrid model encour341
aging
sheltered
and
volunteer
work.
do
Another issue is the restrictive admission criteria, which may have led to selection of an unusually high-functioning
sample.
the diversity ofsupported emmodels, settings, sampling and research designs, of the studies we reviewed
strategies,
results
encouraging.
The
employment noteworthy
in studies
mental
Among
for
illness
with
percent.
The
the
control
with
studies
a range
a range
from
rate
6 to 40
percent.
studies were similar-an mean of55 percent, with
stud-
ies generally
comparable
advan-
tages
for supported
employment
in the number
significant
discuss
Our ples
limitations,
to making
Information clients
available
and
ofsupported
clients
need
more
control
over
direct
assistance
in find-
provide
management
(64),
skills
approach within
only
case
training
(65),
or
prevoca-
We hypothesize that general proaches to clinical stabilization do not
outcomes
lead
that
and keep
competitive
be-
do not prothey need
jobs.
Second, direct ing and attaining place-train
voca-
want
models,
employment
(51,53,54,56). in which
are referred tion services
Like
(51,56).
69),
this
review
rates
planation
more
than
tegration
Broclients
to vendors of rehabilitathrough the state voca-
tional rehabilitation system, impact on employment
to findthat is, of
of services teams sup-
approaches,
with severe not benefit rehabilitation
approaches employment, increase
of integration multidisciplinary
followed treatment
this principle
kered
apand
to the
clients
cause those approaches vide the specific assistance
342
port
training (5), without an explicit on competitive employment.
rehabilitation
been experimentally tested, results of two studies that latter approach (51,56) raise
but the used the the ques-
of whether
the work
previous suggests
had little outcomes
research that
development options
the overall
of
may
have
focus.
vocational
outcomes.
al studies
found
tam
jobs
in their
tan
their
jobs
correlation-
clients
preferred
who
ob-
areas
re-
approximately
as clients areas
Two
that
who
twice
work
as
in nonpre-
(71,72).
ongoing
support
long-term reviewed
is a cen-
(68, people
mental illness often do from brokered vocational services. One likely exfor this principle is that inforces providers to commu-
supports (73). above provide
details about the ofsupports needed
ofthe rehabilitation er, two studies
that
that
direct placeemployment
and shelhas not
few tent
that
sup-
programs
tral tenet of the supported employment model, we have limited re-
-
princiFirst,
that
of competitive This hypothesis
search on The studies
outcomes for programs the assertive community
to find
own
rehabilitation
employment
empiri-
hypothesize
may obtain higher competitive employment rates than those using a
ferred
we
Employment by programs
tional
them
their
further
solely on competitive
Although
developing
to
of support-
need
employment
long
ing and keeping jobs. rates are not increased
tional focus
to
to giving
of integration
practice leads miscommunica(70).
principles
We
to pre-
plan, while parallel sys-
Many supported employment programs assume that attending to clients’ preferences will lead to better
plans.
review supports several of supported employment.
study.
concentrate ment into
clients
which
other
diluted
approaches
and
the burden
intermediate
and
innovative
below.
Principles
Positive
cal
tion
to develop
spend in their jobs and the wages they earn. Tempering these optimistic findings on supported employment are
approaches.
We need
pro-
of hours
places
on clients and in conflicting plans, tions, and dropouts
combination tered options.
em-
Experimental
grams
brokered
study
23 to 84 percent.
tems
ported
than
unweighted a range from
brokering
clients (67). Third, integration clinical approaches
ofvocational and is more effective
another
coherent between two
Several
for
percent,
one
a unified,
ed employment
32 to 78
21
with
sent
competitive
58
clients’ obtaining the nonexperimental
show
from
of
was
was
from
for in
attention
nicate
employment consume the limited time and resources of providers and
the unobtain-
corresponding groups
The rates ployment
deflect
of that
with
employment
percent,
parsimonious explanation findings is that activities
vo-
persons
employment, mean rate ofclients’
competitive
approaches clients pre-
(5,6).
experimental
supported weighted ing
of traditional
approaches
severe
of enhanced
outcomes is particularly in light offindings of limit-
ed success cational
pattern
the are
stepwise Moreover,
fer approaches that offer paid employment to those that require unpaid prevocational training (50,53,66). The most these
Discussion Despite ployment
gradual,
(50,53,54,57).
employment
rates
termination
of
nature and exat each phase
process. Howevshowed decreased around grant
the time
support,
gesting that uncertainty availability may affect tenure
staff job
of employment
Traditionally, mental illness merous
people with have encountered
barriers
entering
longed
about clients’
(33,56).
Components supported
ing
of
sug-
that
vocational
readiness
prevented
their
programs,
includ-
requirements,
assessments,
severe nu-
pro-
requirements
for
prevocational training programs, lack ofaccess and availability of programs, and health result,
rigid
interfaces
and vocational only a small
PSYCHIATRIC SERVRIS
#{149} March
between
mental
programs. As a minority of mdi1997
Vol.
48
No.
3
viduals
with
have
severe
had access
ment programs One common these
mental
(74). feature
barriers
is the
professionals
illness
to supported
of that
determine
when
mental health clients are linked with vocational services. This approach is at odds
with
consumerism,
phasizes
which
principles
support
of
system
sizes
the
model,
the
current
ward
trend
shared
and
with
who
are
in
sonal
initial
care
to-
making
findings
given
with (75);
that
access
clients
about
choices about their own program (54,60). To at-
the
ideal
of access
can make
to supported
approaches
to
available
making
to clients
more
control
own
over
Retention in ment programs Dropout
rates
cent
common
ents
of more
terminate
grams
many
own
a strong petitively
(5,50,77).
finding
in the studies
is that
retention
when
supported
vices
are
and services
easily
nated
improved
multidis-
and
for any
reason,
to fluctuations
are
al-
not
termi-
and
are
sensi-
ofthe
client’s
din-
ical condition. Another area in need
of clarification
is
development.
the
process
of
Self-directed job sume
club,
that
most
searching tacts with
Similarly,
perhaps are
The
reasons
jobs
of place-
education
career
for
(30,89).
jobs
are
readily
employment
markets.
that
for
evidence
rates
of
over
job
ed-
time
supports
still
cial
be
a role
for
not
skills
only
that
job
are
skills
feet
of improving
ing
symptoms,
have
self-esteem,
on
the little
other
but
the
the
interventions
may
be an effective role
means
models
and
studies to
to as-
on entry-level
for
employment
short-term
jobs
in most
programs
may
be reahis-
tic, it raises questions about the longterm picture of career development.
opportunities, No. 3
and
to
satisfying
been
other pen
se.
to bettraining ca-
increased negative
relapse outcomes
Two domains na-
in
that
additional
due
to program
than
the
rates
these gains
vocational On
refor
improve-
comprehensive
the competing hypothesis grams with high expectations
supported
Do clients make the transition ter jobs, to educational and
suggests
ventions
emphasis
do show
nonvocational
have
ments
them find jobs commensurate their abilities (84). the
may
quahi-
studies support
outcomes.
in
of
ef-
supported emhave a general-
(52,85),
tune
emreduc-
improving
the hypothesis that ployment programs studies
so-
a secondary
and
effect
also
to a par-
attaining
ments
suitable
but
of support-
is that
can
the
might
pertinent
nical skills, matching pathetic professionals field
also
after
Training
controlled
same
are
training
is employed.
for more skilled jobs (83). For clients who have advanced degrees or techthem with symworking in the
if inten-
(46,51,85,90).
clearly needed. Although skills training before searching for a job does not seem to be effective, there may
ized
potential
that
be maintained
continue
Studies
than
suggests
may
increased
supports
men-
Americans
ty of life. However, viewed above lend
available
the
Some
ployment
to supported
offers
severe
to l)e no higher
nondisabled
clients and
Supported
for supported
with
appear
ed employment
Furthermore,
(30, turnover
jobs
clients
in un-
needed
tracks.
experi-
endings
Nevertheless,
in entry-level
six 86).
termina-
clients
ticularjob (91). A common assumption
positions.
for placement
and
with
clients
Vol. 48
and
within
of job
job
employment
as
clerical
skilled jobs are obvious: many lack job experience, credentials,
responsibility
1997
for
a supported
studies
employment
sive
such
19 percent, percent
in skilled
require
. March
jobs
range
10 to 20
ments
Although
PSYCHIATRIC SERVKES
rates
can re-
41 and 77 per-
that many
82,86-88).
men-
evidence
substantial
terminate
negative
or even
place-
any
employment placement months (28,30,34,38,39,55,71,
ence
that it
the
Between
indicate
Test
to clan-
clients
for
of clients
address
with
ap-
oftime.
cent
The
is 6 to
as the
conventional
length
client
such
the
jobs
who work in such jobs 35 to 62 percent (30,36,
help
for the large majority of severe mental illness
on whether
those
is-
by
severe
jobs,
tam
ment clients ranging from
to provide
forjobs and for making conemployers, do not appear to
jOl) most
with
is less clear
the percentage
strategies, of the
be satisfactory persons with (78).
job
service
is an alternative
are
to obtain
tal illness
persons
entry-level
labor
ad-
in-
job
unskilled,
on these study
demonstrate
tal illness
or janitorial work are the type of placement, with of supported employ-
entry-level
sup-
with
in
in most
the
to
employment
ucation
services
accessible,
are
data
studies for people
those
outreach
is that
em-
possibly of
Although is possible
lions
attention
tenure
vocational
Perhaps
programs
(80),
the rhetoric about and job preferences,
training
ser-
that provide
employment
ways
above
within
clinical
of these
ported
consistent
are
Despite matching
com-
employment
(53,54,56).
vantage
is
Amen-
(81).
37,39,61,82).
fear
reviewed
rates
teams
integrate
tive
One
integrated
ciphinary
The
to working
disabilities
placements
entitlements
disincentive
job
popular
pro-
Act
few a recent
Furthermore,
accommoda-
efforts
the
most
including
(76).
creasing
Entry-level
employment
staff
accommodations,
service
Cli-
This
of the
more
systematic
food
40 per-
government
more
job
passage
giving
jobs.
than
ambivalence
of losing
are
R, per-
of disclosure,
Disabilities
their
employan issue.
reasons,
the
With
who
employment and
With
supported
(39,40,50,55).
from
for
their
supported is also
between
ments
plans.
those 1995).
the issues
them
developing
rehabilitation
are
information
and to giving
specialist
than
We have although
and colleagues (85) may serve ify the longer-term view. One
(Gervey
employers,
tions.
with
employment for all clients (3), we need to develop and study innovative
offers
raises
reasonable
information
tam
programs
job
reers? sues,
that clients on a job in-
communication,
phoyers
appropriate rehabilitative
from
study.
unaccompanied
cans
to appropriate
empirical
by an employment
contacts and
leads
impersonal (61,79).
study found accompanied
more
finding
empha-
health
decision
terview went
services;
needs
correlational who were had
job
and other not be useful
role of staff in the interviewing
process
services; which
client-centered
em-
The
community
client-directed
with
of developing
newspapers sources may
of many
assumption
should
proach
employ-
ele-
inter-
other
hand,
that prolead to and
as a result
other of in-
creased stress (92,93) is not supported in the literature on supported employment. The relationship between employment and other life domains 343
appears linear
to be complex, not a simple impact oii nonvocational out-
Studies Several
conies
(94-97).
should standing
Methodological
considerations
Several
niethodological
dations
emerge
from
use
of randomized
First,
the
mental
designs
point,
studies
ed
employment
our
understanding.
study
for
groups,
is needed.
and
will allow
comparisons
Third,
programs
in terms
fidelity Fourth, control
measures (98,99). the services groups,
“standard
which
should as
the
services
tal
groups
I)eniiiieli comes
of hybrid
and
ployment
for people
services
are
approach
treatnien
more
t
represent com-
as caneby
cx-
lish
the
and
then
izal)ility
of supported
the
spectrum
full
vere
niental
who
are most
explored identifIed
ous
Sixth,
era
to know
the
general-
not
client
to
with
1.
se-
just
those
needs
to l)e
have
not
Federal
from
:3.
van-
approaches. in studies is cost-effec-
( 100).
of managed more
the
supported to clinical
vices,
and
offsets,
4.
costs
studies
client’s
perspective
perspectives
tems, 344
should
em5cr-
and
of
society.
as families,
well health
the as
the sys-
Boyer
Bond
CR,
and outcomes, of Persons
Baltimore,
Issue: With Reha-
of 1986.
14, 1987
Edited
SL: Rehabilitation proin Vocational RehabilWith Prolonged NIental
by Ciardiello
Johns
Hopkins
JA, Bell MD. University
Press,
1988
benefits.
consider
Aug
grams itation
Illness.
5.
These
the
1988
we need
about
by
%Vhiiaii P: Supported employment: toward zero exclusion of perSIS with severe disabilities, in \‘ocatli)nal Rehabilitation and Supported Employment. Edited by Webman I %1(x)n MS. Baltimore, Brookes,
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of
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AF:
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PSYCHIATRIC SERVICES .
March
1997
Vol.
48
No.
3