BIBLIOGRAPHY

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Apr 30, 2013 ... Breyfogle III, Forrest W. (1946) – Managing six sigma: a practical ... Krajewski, Lee J. & Ritzman, Larry P. (2005)– Operations Management ...
PROYECTO DE TITULACION 2 INDUSTRIAS AUGE – BIBLIOGRAPHY

BIBLIOGRAPHY 

Alp Performance. Standards de travail et amélioration continue (2010), http://www.alp-performance.com/standards-de-travail-et-ameliorationcontinue.html



Breyfogle III, Forrest W. (1946) – Managing six sigma: a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success – New York, John Wiley & Sons, 2001



Business Process Management Services. Lean Office – le bureau au régime, (2013), http://www.bpms.info/index.php/Concept-Metier/LEAN-OFFICE-Le-bureau-auregime.html



Bolles, Dennis L. & Hubbard, Darrel G. (2006) – What is standardization? Chapter 8 – Power of Enterprise – Wide Project Management p79-81, 3p



Borraz, Olivier (2007) - Governing Standards: The Rise of Standardization: Processes in France and in the EU



Born, Cary (1994) – Process Management to quality improvement – the Way to Design, Document and Re-engineer Business Systems – John Wiley & Sons Ltd – Baffins lane, Chichester, West Sussex PO19 1UD, England



BWise. Process Standardization (2013), www.bwise.com



Cutler J. Cleveland (2011) – Deepwater Horizon oil spill: selected issues for Congress – The Encyclopedia of Earth http://www.eoearth.org/article/Deepwater_Horizon_oil_spill:_selected_issues_for_ Congress?topic=50364



Ebel, Kenneth E. (1991) – Achieving Excellence in Business: a Practical Guide to the Total Quality Transformation Process –ASQC Quality Press Marcel Dekker, Inc –New York

Fundación Universidad De Las Américas Puebla Departamento de Negocios Internacionales – Emilie Bechet 144866 April 30th, 2013

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PROYECTO DE TITULACION 2 INDUSTRIAS AUGE – BIBLIOGRAPHY



Krajewski, Lee J. & Ritzman, Larry P. (2005)– Operations Management Processes and Value Chains – Seventh edition – Pearson Prentice Hall- Upper Saddle River, NJ



Melcher, Arlyn J. (1976) - Structure and Process of Organizations: a System Approach –by Prentice-Hall, INC. – Englewood Cliffs, New Jersey



Qualitadmin Conseil. Management par les processus (March 26th, 2010), http://www.qualitadmin.com/2010/03/management-par-les-processus.html



Shtub, Avraham & Bard, Jonathan F. & Globerson, Shlomo (2005) – Project Management (processes, methodologies, and economics) – Second Edition – Pearson Saddle River, NJ



The New York Times (2010) http://topics.nytimes.com/top/reference/timestopics/subjects/o/oil_spills/gulf_of_me xico_2010/index.html

Fundación Universidad De Las Américas Puebla Departamento de Negocios Internacionales – Emilie Bechet 144866 April 30th, 2013

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