BRUSSelS foR all - Bruxelles pour tous

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The minute a tourist arrives in brussels, everything seems at its disposal in order ... The edition of «brussels for all 2012 « in three languages makes it possible to ...

BRUSsels

for all Tourist guide book f o r t h e t r av e l l e r s with reduced mobility w w w. b r u s s e l s fo ra l l. b e

A cces and M obility for A ll asbl rue A. Renoir 5/4 • B-1140 Evere [email protected]

with support from

Commission communautaire française, en charge du Tourisme, Commission communautaire française, chargée de la Politique d’Aide aux Personnes Handicapées, Vlaamse Gemeenschapscommissie, and VisitBrussels

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he minute a tourist arrives in Brussels, everything seems at its disposal in order to help him discover the city in a pleasant way. To a tourist with impaired mobility, quite obviously, the city doesn’t reveal itself the same way. Indeed, many gaps are still there to ensure a proper accessibility to the various tourist spots for these persons. However, it is undoubtedly legitimate for them to have access to a plethora of restaurants, hotels, cultural and other leisure activities offered by the city of Brussels. That’s the reason why I keenly wish that the conditions are created in collaboration with tourism sector and VISITBRUSSELS to offer a greater accessibility to people with disabilities. It is therefore essential to increase awareness of all politicians, but also all regional and municipal officials, and promoters to a better use of all spaces and buildings for people with impaired mobility (PIM). It is important to develop tourism for all and allow the related sector to respond with common sense, enthusiasm and professionalism. Therefore we consider it important that the places which meet the «PIM» criteria’s should be identified, recorded and their services widely spread. The edition of «Brussels for all 2012 « in three languages makes it possible to better inform people with impaired mobility about the various places and tourist attractions, and heighten public awareness. This guide is also an effective tool for agencies and tour operators, service providers in transportation or lodging. Moreover, it is also essential to encourage all initiatives and improve methods so that the expertise should go well beyond a simple act of indicating accessible places. Therefore, I particularly support the initiatives of the association AMT-CONCEPT (Accès et Mobilité pour Tous) which has been working for several years to make tourism and recreation in Brussels accessible to all by offering an accessibility diagnosis of hotels, restaurants and museums in Brussels. In the medium and long term, the touristic places must be designed to allow one and all to have access to all facets of life in Brussels.

Minister-President of the Government of the French Community Commission, in charge of Tourism

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oor accessibility of public spaces, a lack of appropriate information, a limited choice of places to live, work, learn and engage in leisure pursuits… All of these factors play a part in confining people with disabilities in what amounts to a ghetto!

With this new guide “Brussels for All”, I am aiming to make the concept of accessibility effective. The guide is a step towards enabling the disabled and those with mobility difficulties to maximise their role in the life of society. In fact, it will help provide a solution for one third of the Belgian population, even more if one includes the entourage of persons with mobility difficulties, as the activities included in this guide can be undertaken as a family.

In the wider sense, the various initiatives aimed at encouraging accessibility should allow disabled persons to play an independent part in social, economic, political and cultural life, to the same extent as the non-disabled. In this way, their inclusion in our society will be optimised, which is my principal aim. For many years now, I have been making financial resources available to various associations that support actions including the accessibility of various festivals like the Couleur Café, the creation of the “Brussels For All” guide and also the “accessibility” ruling which has enabled the approval of four services specialising in disability issues. I have also supported the raising of public awareness, for instance, via the creation by AMT Concept of a special obstacle course that allows the able-bodied to experience what it’s like to be a person of reduced mobility. Provided free of charge by the Phare service, it is negotiated either sitting in a wheelchair or with a bandage over your eyes and a white stick in hand. Let me tell you from personal experience: the difficulties that disabled persons have in getting about from day to day are soon indelibly imprinted on your mind! Furthermore, as Brussels Minister for the Environment, I also support Brussels Environment in all its initiatives for improving the accessibility of all the numerous green spaces in our region. BE has been implementing a raft of measures to aid accessibility for disabled persons, including lowering kerbs, creating tailored parking, adapting relaxation areas, installing linear guides for the partially sighted and blind, adapting paths, installing special ramps as an alternative to stairs, and even installing adapted playground equipment. The legitimate demand for tourism suited to persons of reduced mobility is undergoing strong growth and I am hoping that this new publication will help to improve accessibility and information, thus allowing disabled people to truly flourish.

Brussels Minister responsible for Disability Persons Policy

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he Brussels-Capital Region runs an active policy aimed at raising the integration of and ensuring greater autonomy for people with reduced mobility – whether they are Brussels residents or visitors to the city – in discovering the capital. In addition to the welfare benefits assigned to disabled people, the Region is working to improve access to public transport, services, leisure facilities, housing and education on a day to day basis. It goes without saying that Brussels, the capital to 500 million Europeans, should set the example in this respect, more so than any other major city. For a number of years, VISITBRUSSELS, the communication and tourist agency of the Brussels-Capital Region, is making every effort to devise a tourist offering that is adapted to the needs and requirements of the people with reduced mobility. In fact, a purposedevised section that lists the places and hotspots that are accessible to people with reduced mobility has been included as part of the VISITBRUSSELS’ website at www.visitbrussels.be/prm. With the aim of providing people with reduced mobility with a better accessibility audit, a collaborative effort has been set up between AMT Concept and VISITBRUSSELS by putting in place a link between the 2 websites: www.brusselsforall.be and www.visitbrussels.be. As from today, the PRM-profile of the VISITBRUSSELS website is a lot more accurate in the information it provides thanks to the information flow that has been established between the two sites, enabling users to find out exactly which accessibility facilities each tourist attraction has to offer, as included in the database: housing infrastructure, hotels, restaurants, museums, shopping precincts, sports and leisure facilities. In addition to its website, in most of the brochures VISITBRUSSELS also provides information of the venues that are accessible to people with reduced mobility. Which is why, for the sake of consistency and so as to complete this information, we have supported the hard copy edition of the “Brussels for All” guide. Accessibility to the main tourist attractions and being able to prepare one’s excursions around the city is paramount for a successful stay. Many tourist infrastructures are aware of the fact that accessibility must be made an integral part of the way in which the tourist hot spots are promoted. VISITBRUSSELS is committed to promoting and encouraging the schemes that have been and are yet to be put in place and to beef up any such schemes as part of Brussels’ position as a sustainable destination.

Patrick Bontinck CEO VISITBRUSSELS

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ourism for everyone, this is what ’AMT CONCEPT’ is aiming for with their printed guide and website « Brussels for All ». They offer a diagnose of accessibility for the persons with reduced mobility. The paper edition is a resource guide that is complemented by the website. It offers simple and concise information regarding accessibility. More useful details and photos are available on the site with specific comments about each place visited by the team of AMT Concept. This guide is also a tool for agencies and tour operators, service providers, transportation or lodging. AMT Concept propose since 10 years some leads to reduce behavioural barriers as well as architectural ones which inhibit disabled tourists to travel in full safety. Today, the lack of information, of adapted equipment and understanding from the tourism industry, forms an obstacle to the development of a discrimination-free tourism. Let us remark that, for any kind of travel, people need exhaustive information on the state of the infrastructure. A step, a badly calculated door width, an ill-placed plant can be sources of dependence and weariness for disabled travellers or their travelling assistants. Significant improvements have been carried out the last few years in Brussels. However, accessibility in tourist places is far from established, notably for what concerns public transportation, public buildings, stores, restaurants, leisure spaces, etc. We have noticed during our latest visits that some hotels and restaurants had carried out transformations in order to host disabled tourists. Several new hotels offer an optimal accessibility for travellers with reduced mobility. Let us not forget the various ‘Communes’ in Brussels as well as the Region, which have launched projects (streets and transportation) to improve the present situation. We noticed during our last visits that several hotels and restaurants improved accessibility for persons with reduced mobility. We must not forget either all the projects of the Brussels Region in order to change the actual situation. Finally, this guide does not pretend to be self-sufficient, it only represents a complement of other traditional tourist guide books that remain indispensable to appreciate the abundance of cultural and leisure activities in Brussels.

Miguel GEREZ Director of the project, CEO ‘AMT Concept asbl’ (Access and mobility for all)

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contents INTRODUCTION

page 60-63

Accomodation

page 82

contents

page 64

Bars & restaurants

page 90

Pictograms

page 65

Retail

page 98

TRANSPORT

page 66

• Airplane

page 66

• Train

page 67

• Bus - Metro - Tram

page 68

• Taxi

page 69

• Personal car



page 70



Practical / Services

page 99

• Money

page 99

• Toilets

page 99

• Associations

page 100

• Cultplaces

page 101

• Police

page 101

Tourism

page 70

Leisure / Culture

page 71

• Movie Theaters

page 71

• Postal offices

page 102

• Museums

page 72

• Health

page 102

• Theaters

page 76

Amt Concept

page 103

guided visits

page 106

Thanks (NL)

page 107



• Exhib. - conference rooms page 78 • Parks

page 79

• Sport / Swimming Pools page 81

You will find the same strucure of contents on our website w w w.brusselsforall.be where you will find more developed and illustrated information. Nederlandse versie : draai ondersteboven (p.1) Achieved by : This publication was produced by the association AMT Concept (Acces and Mobility for All). Project management: Miguel GEREZ Field surveys and writing : Salvatore VILARDO, Ivana LA ROSA, André MOONS and Miguel GEREZ Graphic design, layout and fabrication : André MOONS-Séraphine Graphics sprl Technical drawing and symbol : Anne-Sophie PETIT, Architecte 64

Secretariat : Eléonore NAZARYAN Models : Anne DELVAUX, Pierrot GIRASA, Miguel GEREZ, Véronique LONCIN et Fabrice FRANCOIS Photos : Salvatore VILARDO, André MOONS, Miguel GEREZ, Michel MERNIER et WBT. ©AMT Concept a.s.b.l., Brussels 2012 Any reproduction, even partial, of any part from this guide, by any means is prohibited without written permission of AMT Concept asbl. Free, can’t be sold.

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Pictograms Following pictos are used in this guide, every category has his colour :

GREEN Accessible Type I : the buildings are fully accessible; the ideal situation for an active life of autonomy.

ORANGE Not entirely accessible Type II : the buildings are not accessible without help, they could be if some simple and not expensive adaptations are done.

Accessible

Parking accessible

Facilities for the blind and visually impaired

Accessible for a person with a mental disability

Accessible with assistance

Parking with assistance

With help for the blind and visually impaired

With help for a person with a mental disability

Adapted toilet

Mobility impaired pedestrians

Facilities for the deaf and hearing impaired

Sound amplifying equipment

Toilet with assistance

Mobility impaired pedestrians with assistance

With help for the deaf and hearing impaired

Assistance dogs

The law of 10 May 2007 to fight against discrimination, considers the assistance dog as an indispensable aid for the blind. So an exception is made for assistance dogs, they must be accepted in any

public place, including bars and restaurants. ‘Assistance dog’ is a generic term for all specially trained dogs to assist people with disabilities and thus increase the autonomy of these persons. There are several types of assistance dogs : • dogs (‘guide dogs’) for the blind and visually impaired; • dogs trained to recognize certain sounds and for deaf and hearing impaired; • trained dogs to assist people with mobility impairments, and • dogs for people with epilepsy, diabetes or Alzheimer’s disease.

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transport Once arrived in Brussels, by train or by plane, a tourist will use the public transportation means and taxis put at his disposal in order to visit Brussels. Tourists with reduced mobility can unfortunately not rely on public transports. Indeed, the majority of infrastructures have been designed at a time when the disabled persons’ mobility was not a political item and influent politicians and urban designer have only taken an active interest in this matter since short. For example, the recent PMR plan of the STIB plans a progressive improvement of the access to all public transports. Barring unexpected circumstances, these progressive fitting works for access to the various transport means could be finished by 2022. In the meantime, some innovations will also be available. The company Taxis Verts has put into circulation in 2002 4 taxis adapted thanks to subsidies from the Brussels Capital-Region. Ninety- four new adapted taxis have been added to the existing fleet in 2004-2008. Several subwaystations have been equiped with elevators, automatic vocal announcements for every stop, information in braille. Inaugurated in March 2005, the bus line 71 is the first bus line with lowered floor and drawbridge-like rotating ramp. An experimental measure which has already allowed the fitting of 90% bus stops, surrounding pavement, accesses and surroundings. The integrated PMR strategie of the STIB plans the accessibility of the buslines B12, B21, B48 and B84. The new tramways of type T3000 and T4000, all fitted with retractable ramps, will be put into circulation progressively as from February 2006. Several tramlines will be in circulation (3, 4 and 94) soon.

Plane Whatever your handicap, never forget to mention it when booking a travel in your travel agency, and also specify your needs. You will as such benefit from the special attention you need all along your trip: ground assistance, boarding, landing, change of plane. Aviation companies standardize more and more the formalities for persons with reduced mobility. However, they can vary from one company to another, particularly concerning charters. Companies like S.N. Brussels Airlines offer the service needed but request filling in the following formalities: - Fill in a questionnaire specifying your medical assistance needs (signed by your doctor if your Tran

On the day of departure, you should arrive well on time at the boarding desk of the company you are travelling with (at least 2h before departure). They will contact the assistance services which will take care of you up to the boarding in the plane. Maybe you will have to go to a specific boarding

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handicap is recent: less than one year) - Answer some technical questions concerning the kind of chair you use: manual or electrical (moist batteries have to be packed in hermetical boxes you can buy at the airport), foldable frame or not, dimensions, etc. Your file will be assigned a code which will allow care agents to identify the assistance you need.

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gate specially adapted to persons in a wheelchair, be the first to enter the plane, not be able to leave your seat during stops, etc. For travellers starting from Zaventem, the HAC (Home Advanced Check-in) proposes to take your luggage at home and hands over the boarding cards the day before your departure. It is an arrangement with S.N. Brussels Airlines which allows travellers to go straight to the boarding gate without queuing at the boarding desk for luggage. However this service allows you to go to the airport no longer than 45 minutes before take off, we recommend to arrive at least one hour and a half early to have enough time to fill in the necessary formalities in the assistance office. Since 2009 there is a new measure for PRM with a auditive, visual and mental disability and the wheelchair-users for whom a personal assistance is sufficient. They are required to go by

themselves from the boarding gate to the plane (bridge or bus going from the airportbuilding to the plane). Once registred, the PRM should go with the assistant to the PRM - provider in the departure hall. BRUSSELS NATIONAL AIRPORT - General information : 0900/70 000 - Web : www.brusselsairport.be - Airoport - assistance : www.biac.be AVIA PARTNER : 02/723 06 66 GLOBE GROUND : 02/723 30 51 -Parking : Possibility to leave your car during your trip in parking Front Park 1, 2 and Lock Park (info:02/715.21.10) Inside the airport: easy circulation, elevators to all floors, several restaurants accessible. Toilet: several adapted toilets all over the building.

train

Plan your journey Check out the journey planner to prepare for your trip: real time train schedules, information on your trip from door to door, SMS 2828, My Train Info, etc. To find out more : http://www.b-rail.be/nat/E/timetables/ realtime/index.php Book assistance in advance To benefit from the

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Check the list of stations with disabled access : http://www.b-rail.be/nat/E/practical/limitedmobility/station/index.php

assistance service best suited to your needs, contact the SNCB Mobility Call Center at least 24 hours before you intend to leave. - By phone: 02/528.28.28, every day from 07.00 to 21.00. - On line at: http://pmr.b-rail.be/pbm_prd/ webform1.aspx?lang=fr You will be given confirmation : - Of the assistance you receive in your starting, changing and arrival stations - Of seat availability - Of assistance with entering and leaving the train, with a mobile ramp if necessary On the day of your journey, bring your ticket to the meeting point arranged when you booked your assistance at least 15 minutes before your train is due to leave. General Information on SNCB: 02/528.28.28 or www.sncb.be The Guide for Passengers with Reduced Mobility, which can be obtained from stations and on www.sncb.be, tells you all about the services SNCB Mobility provides to help you Tr an

Travelling in Belgium SNCB Mobility provides a free service to assist people with limited mobility travelling by train, all the way from their departure station to their arrival station. This service is available from the first train of the day to the last, 7 days a week, in 131 stations in Belgium; 114 stations are accessible to disabled people with or without wheelchairs, and 17 stations cooperate with taxi firms to take people in wheelchairs from unassisted stations to stations where assistance will be provided.

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travel by train. Download the brochure: www. b-rail.be/nat/E/assets/basea5_ang_04web.pdf. If you would like to receive the leaflet in Braille, write to the following address: [email protected] Bruxelles-Midi - Access : from Avenue Fonsny or Rue de France - Parking : Q-Park, underground carpark open 24/24. Entrance from Rue de France, 40. - Taxis: Rue Couverte; access signposted from the main concourse; one pavement kerb to cross. - Counters: lowered counters: 1 on the international advance sales side, 1 on the domestic services side, 1 on the immediate departures side,

and 2 at the tourist information desk. • Facilities for passengers with limited mobility • Wheelchairs made available at no extra charge • Mobile ramp • Toilets for people with limited mobility • Lifts on platform • Escalator (up & down) If you travel with Eurostar, there are two wagons each fitted with one reserved space and an adapted toilet. If you travel with Thalys, there is one wagon fitted with one reserved space and an adapted toilet.

Bus - metro - tram Anyone with a wheelchair will have lots of difficulties travelling with public transports in Brussels. To this day, only the metro stations Alma, Stockel, Maelbeek, Gare Centrale, De Brouckère, Erasme, Eddy Merckx, Ceria, La Roue and Heysel are accessible. All metro stations (metro - RER), should be fitted by 2010-2012. However, the gap between the quay in the station and the carriage still forms a major obstacle; to solve this problem, the STIB has made the experiment of putting an assistance agent with a movable ramp to allow the persons in a wheelchair to access the metro carriage. Only drawback, we will have to be patient to see the continuous care for the passenger during the whole travel and, above all, not take the metro at peak hours. In the meantime, officials at the STIB are actively looking for a solution with PMR associations in order to find a technical solution for a flat and direct access to the carriage. Metro stations are progressively fitted with elevators, floor marks, alert lines along the quays, Embossed signalling panels. Visual/vocal announcement of stops and terminus are installed in 80 % of metro carriages. Bus lines are progressively being fitted with Tran

- Concerning the accessibility for the partially sighted/blind people, important efforts have been made. Today, 68 metro stations are fitted with systems for the blind and, in a couple of years, all stations will be fitted. - General information concerning the STIB- metro, tramway and bus - web : www.stib.irisnet.be - 02/515.20.00 - fax 02/515.32.85 - email: [email protected] - web: www.stib.irisnet.be - Gen. information concerning Tec / De Lijn - bus. - de Lijn: Tel. : 02/515.28.28 - Website: www.delijn.be - Gen. information concerning minibus-service - 02/515.23.65 - www.stib.be/minibus.html - TEC: INFO-TEC : 010/23.53.53 - Tel. : 010/23.53.11 - Fax : 010/23.53.10 - Website: www.tec-wl.be

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lowered floor, which facilitates the access for persons with walking difficulties, but does not solve the problem for persons in a wheelchair.

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Tax i

Taxis Verts PMR - Tel. : 02/ 349 45 45 - Circulate in Brussels and surroundings; reservation possible on the same day; tariff per km. Bruxelles home services - Tel. : 02/527.16.72 - Circulate in Brussels and other big cities in Belgium, reservation can be mad one the same day; fixed price; special forfeit airport from/to Brussels. Dienst Aangepast Vervoer (DAV) - Tel. 02/270.94.36 (9.00 - 13.00) - Covers the Northern part of Brussels; reserve one or two weeks in advance; tariff per km starting from Grimbergen. Taxi Hendriks - Tel. : 02/752.98.00 (6.00 - 19.00) - Fax : 02/752.98.01 - Email : [email protected] - Web : www.hendriks.be - Circulates all over Belgium; reserve 24 h in advance; transport avoiding rush hour : immediate reservetion possible; fixed price; special tariff airport from/to Brussels; accompanied

Sociaal Vervoer Brussel - Tel. : 02/544.12.44 (9.00 - 12.00) - Circulates in the Brussels Capital Region, 7 days a week; reserve 2 days in advance; - Low tariffs per km. Unitax - Tél. : 02/720.02.02 (9.00 - 19.00) - Circulates in Brussels and surroundings; reservation possible the same day; tariff per km starting from Zaventem. ContrePied asbl Transport et accompagnement des personnes moins mobiles : - 02/763.19.04 / 0474.54.65.36 - www.contrepied.be - [email protected] Transport & Vie, asbl - 02./612.72.93 [email protected].com - Based in Brussels, covers the entire country (preferably from and to Brussels), weekends and evenings too. - Takes PRM to the doctor, shopping... and does administrative formalities when required. They have cars and minibusses. Low tariffs Association Espoir asbl - 02/428 24 01 www.associationespoir.be M.B.T. Société de taxis - www.mbt.be Taxis-services mixtes - 0487 982 982 - E-mail : [email protected] - Site web : www.taxis-services.sitew.com - Personalised service : airports, Eurostar, Railwaystations, Hotels... - Cars for 4 persons and PRM.

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However, between 2002 and 2008, the company called «Taxis Verts» has put into circulation 59 PME-vehicles adapted for the wheelchair. The theoretical waiting time is 1/4 hour after your call, but to be sure, make it 1 hour in advance.

transport from room to room (branch offices in Ghent, Antwerp, Charleroi and Limburg)

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Depending on your handicap, you will be able to use normal taxis or not. If you are in a wheelchair, think of warning the driver so he can help you getting in the car, and be sure the car’s trunk is big enough to contain your wheelchair. If not, then you can call on to the companies listed below which propose an adapted service. Unless otherwise provided, these taxis also drive at night, in weekends and holidays. To reserve a cab from one of these companies, we recommend you to call them 24 or 48 hours in advance.

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personal car If you travel with your own car, following information can be useful :

Touring Club de Belgique - information : 02/286 3384

Royal Automobile Club de Belgique SOS dépannage (members only) : 078/15.20.00

Touring Secours : 02/287 09 00 070/34.47.77

Tourism Addresses to contact before leaving or during your stay. Otherwise tourism E-mail : [email protected] - Tel. : 02/646 66 51 - Fax : 02/646 36 11 - www.tourisme-autrement.be Accessible Travel Info Point service of the Flemish Tourist Board, which grew out of cooperation with various organisations and services by and for people with disabilities. - Grasmarkt 61 - 1000 Brussels - Tel. +32 (0)70 23 30 50 - Fax +32 (0)70 23 30 51 - E-Mail : [email protected] - Web : www.accessinfo.be

© Miguel Gerez

Wallonia-Brussels Tourism (WBT) - Rue Saint-Bernard, 30 B-1060 Bruxelles - www.belgique-tourisme.be - [email protected]

VISITBRUSSELS - Bruxelles Info Place (BIP) - rue Royale 2 - 1000 Brussels - Tel. + 32 (0)2 513 89 40 - e-mail : [email protected] - Daily : 10 a.m. to 6 p.m - Closed : 25/12 and 1/1 VISITBRUSSELS - Hôtel de ville - Grand-Place - 1000 Brussels VISITBRUSSELS - Arrival by train - Midi Station - Daily : 10 a.m. to 6 p.m - Closed : 25/12 and 1/1 VISITBRUSSELS - Arrival by air - Brussels Airport - Office de Promotion du Tourisme - Arrival Hall - 7/7, 8 a.m. to 9 p.m. - Closed: 25/12 and 1/1 Web : www.visitbrussels.be

Leisure / Culture If you prefer daytime leisure, we have selected some accessible swimming-pools and parks which will always provide you enjoyable leisure spaces. Several parks were made accessible for PRM’s  : park Pede in Anderlecht ; Royal Park in Jette ; Hallepoortpark in Brussels ; Abbey of La Cambre in Ixelles ; Scheutbosch park in Molenbeek-SaintJean, Elisabethpark in Koekelberg. Nearby the Atomium you’ll find an accessible park, Osseghem park where all PRM’s can improve their physical. All these parks are accessible for everyone.

mo v ie t h e atre s Brussels proposes a lot of movie theatres. Very few are accessible in a wheelchair. Most of them are arranged in tiers and the entrance is located at the level of the screen.Without assistance, you would be forced to follow the movie with the nose on the canvas. As accessible theatres, we only mention theatres at floor-level and the ones where the distance between the entrance and the screen seems reasonable. We do not mention in our list the theatres complying with none of these criteria, nor the ones where you should climb several strairs before entering the theatre.

Galeries cinéma

Rue Baron-Horta 9 • 1000 Brussels Tel. : 02/551 19 19 • [email protected] Web : www.cinematek.be

Galerie de la Reine, 26 • 1000 Brussels Tel. : 02/ 514.74.98 • [email protected] Web : www.galeries.be

Flagey

Kinepolis (24 theaters + 1 IMAX)

Place Sainte-Croix • 1050 Brussels Tel. : 02/627.16.40 • [email protected] Web : www.flagey.be

Boulevard du Centenaire • 1020 Brussels Tel. : 02/537.69.54 Web : www.kinepolis.com

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CINEMATEK - museum of film

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It is a shame that we found no cinema in Brussels indicating in its programs the number of the theatre corresponding to the movie showed, as the manager could be forced to change the programmation of the theatres in last minute.

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Movy-Club (1 theater)

UGC De Brouckère (12 theaters)

Rue des Moines 21 • 1190 Brussels Tel. : 02/537.69.54 Web : www.movyclub.cinenews.be

Place de Brouckère 38 • 1000 Brussels Tel. : 02/218.57.25 Web : www.ugc.be

Cinéma Nova (1 theater)

UGC Toison d ’Or (14 theaters)

Rue Arenberg 3 • 1000 Brussels Tel. : 02/502.32.83 Voir en ligne : www.nova-cinema.org

Avenue de la Toison d’Or 8 • 1050 Brussels Tel. : 0900 10 440 Web : www.ugc.be

Studio 5

Le Vendôme ( 7 theaters)

Place Sainte-Croix • 1050 Brussels Tel. : 02/641.10.20 Web : www.flagey.be

Chaussée de Wavre 18 • 1050 Brussels Tel. : 02/502.37.00 Web : www.cinema-vendome.be

M u s eum s Brussels offers over 80 museums unveiling the cultural richness of Europe’s capital city. However, all are not accessible. In the guide book ’Brussels for all’ we have chosen to present accessible museums, while proposing a series of varied styles. Throughout your visits, you will discover a part of Belgium’s heritage and cultural memory with the Musées des Beaux-Arts, the Musée Royal d’Art et d’Histoire, the Musée de l’Afrique centrale in Tervuren, etc., but also this country’s folklore with the Musée de la Gueuze or the Lace musuem or even a museum dedicated to an art of which we are very proud in Belgium: the comics in the Centre Belge de la Bande Dessinée. Kids will not be forgotten and we recommend the Musée des Enfants, the Musée International de la Marionnette and the Museum des Sciences Naturelles as enrichment stopovers during your stay in Brussels.

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Autoworld

Béguinage of Anderlecht

Parc du Cinquantenaire 11 • 1000 Brussels Tel. : 02/736.41.65 • [email protected] Web : www.autoworld.be

Rue du Chapelain 8 • 1070 Brussels Tel 02/527.13.83 • [email protected] Web : www.erasmushouse.museum

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Royal belgian Library

4, Boulevard de l’Empereur • 1000 Brussels Tel. : 02/519 53 11 • [email protected] Web : www.kbr.be Saints Michel-et -Gudule Cathedral

Parvis Sainte-Gudule • 1000 Brussels Tel. : 02/217.83.45 Web : www.cathedralestmichel.be Belgian Comic Strip Center

Rue des Sables 20 • 1000 Brussels Tel. : 02/219.19.80 • [email protected] Web : www.cbbd.be Centre International pour la Ville, l’Architecture et le Paysage (CIVA)

Maison d’Erasme, le jardin médicinal et philosophique

Rue du Chapitre 31 • 1070 Brussels Tel. 02/521 13 83 • [email protected] Web : www.erasmushouse.museum Musée belge de radiologie

Hôpital Militaire R. Astrid, Rue Bruyn 2 • 1120 Bxl Tel. : 02/519 53 11 • [email protected] Web : www.radiology-museum.be Musée BELvue

Place des Palais, 7 • 1000 Bxl Tel. : 02/502 46 23 • [email protected] Web : www.musbellevue.be Braille Museum

rue d’Angleterre 57 • 1060 Brussels Tel. : 02/533 32 11 • [email protected] Web : www.braille.be

Town Hall of the city of Brussels

Brussels museum of the Gueuze

Grand-Place • 1000 Brussels Tel. : 02/279.43.65 Web : www.brucity.be

Brasserie Cantillon, Rue Gheude 56 • 1070 Bxl Tel. : 02/521 49 28 • [email protected] Web : www.cantillon.be

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Rue de l’Ermitage 55 • 1050 Brussels Tel. : 02/642.24.50 Web : www.civa.be

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Musée Communal des Beaux-Arts d’Ixelles

Rue Jean Van Volsem 71 • 1050 Brussels Tel. : 02/515.64.21 • [email protected] Web : www.museedixelles.be Musée de la Médecine

Museum of musical instruments

Campus Erasme (U.L.B.) Route de Lennik 808 • 1070 Brussels. Tel. : 02/555.34.31 • [email protected] Web : www.medicmuseum.org

Rue Montagne de la Cour 2 • 1000 Brussels Tel. : 02/545.01.53 • [email protected] Web : www.mim.fgov.be

Musée de la Police intégrée

Musée des plantes médicinales et de la pharmacie

Avenue de la Force Aérienne 33 • 1040 Brussels Tel. : 02/642.69.29 • [email protected] Web : http://www.polfed-fedpol.be/org/ org_histo_museum_fr.php

CP 205/04 Institut de Pharmacie Bd du Triomphe 4 • 1050 Brussels Tel. 02/650.52.7 • [email protected] Web : http://www.ulb.ac.be//musees/mpmp/

Musée de la zoologie (ULB)

CINEMATEK - Filmmuseum

ULB CP160/15 Av. F.D.Roosevelt 50 • 1050 Brussels Tel. : 02/650.36.78 • [email protected] Web : www.ulb.ac.be/sites/musees/zoologie/ presentation.html

Rue Baron-Horta 9 • 1000 Brussels Tel. : 02/551 19 19 • [email protected] Web : www.cinematheque.be Museum of lace & Costume

Musée de minéralogie et géologie

Rue A. Depage 30 • 1050 Brussels Tel. : 02/650.22.36 • [email protected] Children’s museum

Rue du Bourgmestre 15 • 1050 Brussels Tel. : 02/640.01.07 • [email protected] Web : www.museedesenfants.be

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Musée du tram bruxellois

Avenue de Tervueren 364 bis • 1150 Brussels Tel. : 02/515.31.08 • [email protected] Web : www.trammuseumbrussels.be

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Museum of the city of Brussels Rue de la Violette, 6 • 1000 Brussels Tel. : 02/213 44 50 Tel. : 02/213 44 58 (serv. éducatif) Web : http://brusselsmuseums.be/

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Musée International de la Marionnette

Théâtre du Perruchet Avenue de la Forêt 50 • 1050 Brussels. Tel. : 02/673.87.30 • [email protected] Web : www.theatreperuchet.be

royal museum of fine arts of belgium

Rue de la Régence, 3 • 1000 Brussels Tel. : 02/508.32.11 • [email protected] Tel. : 02/508.33.50 (serv. éducatif) Web : www.fine-arts-museum.be Museum of natural Sciences

royal museum of central africa

Leuvensesteenweg 13 • 3080 Tervuren Tel. : 02/769.52.11 • [email protected] Tel. : 02/769.52.00 (visites guidées) Web : www.africamuseum.be

Musée Royal de l’Armée et de l’Histoire Militaire

Rue Vautier 29 • 1000 Brussels Tel. : 02/627.42.38 • [email protected] Web : www.natuurwetenschappen.be Brussels Museum of the Mill and Nutrition

Rue du Moulin à Vent 21 • 1140 Evere Tel. 02/245 37 79 • [email protected] Web : www.moulindevere.be

Parc du Cinquantenaire 3 • 1000 Brussels Tel. : 02/737.78.33 • in[email protected] Tel. : 02/737.79.07 (visites guidées) Web : www.klm-mra.be Musée schaerbeekois de la bière

Musée Magritte Museum

Parc du Cinquantenaire 10 • 1000 Brussels Tel. : 02/741.72.11 • [email protected] Tel. : 02/741.72.15 (serv. éducatif) Web : www.kmkg-mrah.be

Musées royaux des Beaux-Arts de Belgique Rue de la Régence 3 • 1000 Brussels Tel. : 02/508 32 11 • [email protected] Web : www.musee-magritte-museum.be

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Avenue Louis Bertrand 33/35 • 1030 Brussels Tel. : 02/241.56.27 • [email protected] Web : http://users.skynet.be/museedelabiere

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Theaters Brussels as capital city of Belgium offers a varied choice of theatre shows, dance, lyrics and music. Like for the other chapters of the guide ’Brussels for all’, we chose to describe theatres in such way to avoid inconvenient surprises. We voluntarily forgot the places requesting climbing one or several flights of stairs. However, we recommend you, when booking a seat, to precise your capability of walking a short distance or not, to be transferred in a normal seat or not... so that you can have access to the most appropriate and accessible seats. Ancienne Belgique

Tel. int : +32 70 25 20 20 - tickets (30 cent/ min.) Voir en ligne : www.vorstnationaal.be

Boulevard Anspach 110 • 1000 Brussels Tel. : 02/548.24.24 Web : www.abconcerts.be Beursschouwburg

20-28, rue A. Orts • 1000 Brussels Tel. 02/550 03 50 • [email protected] Web : www.beursschouwburg.be Botanique

Rue Royale 236 • 1210 Brussels Tel : 02/226.12.11 • [email protected] Web : www.ais.be/botanique Cirque Royal

Rue de l’Enseignement 81 • 1000 Brussels Tel. : 02/218.20.15 Web : www.cirque-royal.org

Halles de Schaerbeek

Rue Royale Sainte-Marie 22A • 1210 Brussels Tel. : 02/218.21.07 Web : www.halles.be Monnaie (La)

Rue Léopold 4 • 1000 Brussels Tel. : 070/23.39.39 Web : www.demunt.be Rideau de Bruxelles (théâtre)

Palais des Beaux-Arts Rue Ravenstein 23 • 1000 Brussels Tel. : 02/507.83.60 • [email protected] Web : www.rideaudebruxelles.be Théâtre des Martyrs

Place des Martyrs 22 • 1000 Brussels Tel. 02/223.32.08 • [email protected] Web : www.theatredesmartyrs.be

Forest National

Avenue Victor Rousseau 208 • 1190 Brussels Tel : 0900-69 500 - tickets (50 cent/ minute) The

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Théâtre National

Centre culturel Jacques Franck

111-115, Boulevard Jacqmain • 1000 Brussels Tel. 02/203 41 55 • [email protected] Web : www.theatrenational.be Théâtre Royal du Parc

Rue de la Loi, 3 • 1000 Brussels Tel. 02/505.30.30 • [email protected] Web : www.parc.belgonet.com Théâtre royal flamand de Bruxelles

94, Chaussée de Waterloo • 1060 Brussels Tel. : 02/538 90 20 [email protected] Web : www.leacquesfranck.be Galeries Cinéma - Galerie de la Reine

Galerie de la Reine, 26 • 1000 Brussels Tel. : 02/514.74.98 • [email protected] Web : www.galeries.be

KVS_BOL & KVS_TOP 146 rue de Laeken • 1000 Brussels Tel. : 02/210 11 12 • [email protected] Infos & Administration : 9 Quai aux Pierres de Taille • 1000 Bruxelles Tél. : 02/210 11 00 Théâtre Varia

Rue du Sceptre 78 • 1050 Brussels Tel. : 02/640.82.58 • [email protected] Web : www.varia.be Tour & Taxis Theater les Tanneurs

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rue des Tanneurs 75-77 • 1000 Brussels Tel. : 02/502 37 43 Reservations : 02/512 17 84 [email protected] Web : www.lestanneurs.be

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Avenue du Port 86c • 1000 Brussels Tel : 02/ 424.22.98 • [email protected] Web : www.tourtaxis.com

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Exhibition and conference rooms Café des Halles Saint-Géry

Square Brussels Brussels meeting centre

Place Saint-Géry, 1 • 1000 Brussels Tel. : 02/502.44.24 • [email protected] Web : www.hallessaintgery.be

Glass Entrance rue Mont des Arts • 1000 Brussels Tel : 02/515.13.00 • [email protected] Web : www.square-brussels.com Tour & Taxis

Avenue du Port 86c • 1000 Brussels Tel : 02/ 424.22.98 • [email protected] Web : www.tourtaxis.com Galeries Cinéma - Galerie de la Reine

Galerie de la Reine, 26 • 1000 Brussels Tel. : 02/514.74.98 • [email protected] Web : www.galeries.be Les Ateliers des Tanneurs

© Miguel Gerez

Rue des Tanneurs, 58-62 • 1000 Brussels Tel. : 02/548 70 00 • [email protected] Web : www.ateliersdestanneurs.be

Halles de Schaerbeek

atomium

Square de l’Atomium • B-1020 Brussels Tel. : 02/475 47 75 • [email protected] Web : www.atomium.be

Rue Royale Sainte-Marie 22A • 1210 Brussels Tel. 02/218.21.07 Web : www.halles.be exhibco

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Parks Since 2008, 7 parks have been adapted to PRM ; Park Pede - Anderlecht, Parc Roi- Jette, Parc Porte de Hal - Brussels, Abbaye de la Cambre - Ixelles ; Parc Scheutbos - Molenbeek Saint Jean, Parc Elisabeth - Koekelberg. Several paths have been broadened, stabilized and gradients have been softened. The guards took special courses to help PRM, several equiments such as toilets have been adjusted to the needs of the PRM. To enhance interaction with the ambiant environnement, specific communication intruments have been installed. In Parc Baudouin and Pede the visually disabled are guided through tactile paving to the informationmaps in Braille. Even the playgrounds have been transformed in order to enable children with reduced mobility to enjoy with the other kids.

Bois de la Cambre

Le chalet du Laerbeek

Avenue Diane • 1050 Brussels

Laarbeeklaan 145 • 1090 Brussels Tel. : 02/478.08.88

Bruparck Les Etangs Mellaerts Just underneath the Atomium (Heysel) Tel. : 02/474.83.83 Web : www.bruparck.com

Boulevard du Souverain 275 • 1150 Brussels Tel. : 02/779.36.21

La forêt de Soignes

Les Jeux d’hiver

A map mentions all the parking spaces accessible to disabled peoplee, available at : Abbaye de la Cambre 13 • 1000 Bruxelles Tel. : 02/629.82.82

Chemin du Croquet 1 • 1050 Brussels Tel. : 02/649.08.64 • [email protected] Web : www.jeuxdhiver.be

Chemin du Gymnase 1 • 1050 Brussels Tel. : 02/649.70.02

Mini Europe

Bruparck • 1020 Brussels Tel. : 02/478.05.50 • [email protected] Web : www.minieurope.com

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Chalet Robinson © Marcel Vanhulst

Parc de Bruxelles

Health in the Parc d’Osseghem

Rue Royale • 1000 Brussels

1000 Brussels

Parc de Woluwe et étangs Mellaerts

Avenue de Tervueren • 1150 Brussels Parc du Botanique

Rue Royale 236 • 1210 Saint-Josse-ten-Noode

Adapted playground of Woluwé-Saint-Lambert

Parc du Cinquantenaire

Parc Elisabeth

Playground of the Park of Youth in Jette

Boulevard Léopold II • 1081 Brussels

Avenue G. De Greef • 1090 Brussels

Parc Roi Baudouin

Playground of the Royal Park

Av. de l’Exposition Universelle, Av. du Laerbeek 1090 Brussels

Place des Palais / Rue Royale 1000 Brussels

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© Olivier van de Kerchove

Avenue de la Joyeuse Entrée • 1040 Brussels

Avenue Dumont 40 • 1200 Brussels Tel. : 02/761.28.21

Sportcentres / Swimming Pools Sportcentre of Auderghem

Espadon (Swimming pool)

Rue du Villageois 89 • 1160 Auderghem Tel. : 02/ 673 55 78

Rue des Champs 69 • 1040 Brussels Tel. : 02/640 38 38

Sportcentre of the forêt de Soignes

Longchamp (Swimming pool)

Chaussée de Wavre 2057 • 1160 Auderghem Tel. : 02/672 93 30 [email protected] Web : www.adeps.be/soignes

1, Square de Fré • 1180 Brussels Tel. : 02/374 90 05 • [email protected] Louis Namèche (Swimming pool)

Sportcentre ‘la Woluwe’ Rue Van Kalck, 93 • 1080 Brussels Tel. : 02/410.08.03 Avenue Emmanuel Mounier 87 1200 Woluwe-saint-Lambert Tel. : 02/762 85 22 • [email protected] Web : www.centresportifdelawoluwe.be Sportcentre of Woluwe-Saint-Pierre

Neder-over-Hembeek (Swimming pool)

Rue de Lombartzijde 120 • 1120 Brussels Tel. : 02/268.00.43 océade (Swimming pool)

Sportcentre Terdelt

Place Terdelt • 1030 Brussels Tel. : 02/242 57 38 • [email protected] Web : www.tcterdelt.be Sportcentre Chevalier Albert TRICOT

Association Sportive ASCTR asbl Avenue de Marathon, 1 • 1020 Brussels Tel. : 02/476 13 76 [email protected]

Bruparck • 1020 Brussels Tel. : 02/478.43.20 • [email protected] Web : www.oceade.be Poséidon (Swimming pool)

Avenue des Vaillants 4 • 1200 Brussels Tel. : 02/771.66.55 • [email protected] Web : www.rbp.be/piscine.htm Triton (Swimming pool)

Av. des Anciens Combattants 260A • 1140 Bxl Tel. : 02/247.63.20

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Accomodation To establish the list hereafter, we have based ourselves on the list “Brussels Booking Desk” at our disposal thanks to VisitBrussels. The majority of hotels have been visited by the end of 2011, begin 2012 and the accessibility of common spaces and rooms has been checked. We have discovered some novelties and interesting links between hotels and restaurants which allow you to access adapted toilets. Please note it is not always obvious to find adapted toilets due to a lack of appropriate signalisation. So you will have to ask at the reception desk or in the restaurant of the hotel (for example: Novotel Brussels Centre Tour). We also would like to draw your attention on the fact that the tourist information desk for Belgium (Marché aux Grains 62) has been made accessible through a floor-level access and automatic doors. What is more, Toerisme VIaanderen has opened (Marché aux Grains 61 - 02 504 03 00) the “Infopunt Toegankelijlk Reizen” which is an information desk for tourists with reduced mobility providing information on the accessibility of tourist infrastructure in Belgium and abroad. To guide you in your choice, on our website we have added comments to the usual logos about the characteristics of the places. Our description mentions the width of the smallest door to pass when this is under 83 cm. In general, we may add that we found no beds at a correct height. You need to ask the reception to raise the bed. Most of the bathrooms are fitted with bathtubs, but we also mentioned when this bathtub was replaced by a shower. On the other hand, very few hotels propose an adapted environment for the hard of hearing (fax in the rooms, bells and visual alarms) and visually impaired persons. Almost all hotels accept the presence of guide dogs, and some will therefore request a fee varying from 10 to 15 €, while others welcome them for free. And finally, a few words on the price of rooms. Brussels’ hotel offer is quite luxurious and expensive. However, the tarrifs vary significantly according to the season. Generaly, they are less expensive in week-ends. Ask for precisions when booking. Adagio Brussels Centre Monnaie Aparthotel

Boulevard Anspach 20 • 1000 Brussels Tel. : 02/212 93 00 • www.accorhotels.com/fr/ hotel-7242-adagio-brussels-centre-monnaie/ index.shtml

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Rue de l’Amigo 1-3 • 1000 Brussels Tel. : 02/547 47 47 • Directline : 02/547 47 53 [email protected] Web : www.roccofortehotels.com

Alma Grand Place Hotel Brussels

Hotel Aris **

Rue des Eperonniers 42-44 • 1000 Brussels Tel. : 02/502 28 28 • [email protected] Web : www.almahotel.be

Rue du Marché aux Herbes 78-80 • 1000 Bxl Tel. : 02/514 43 00 • [email protected] Web : www.arishotel.be

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AMIGO HOTEL *****

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Astrid Centre Hotel ***

Breugel, DUCHT SPEAKING YOUTH HOSTEL

Place du Samedi 11 • 1000 Brussels Tel. : 02/219.31.19 • [email protected] Web : http://www.astridhotel.be

rue Saint-Esprit 2 • 1000 Brussels Tel. : 02/511 04 36 • [email protected] Web : www.jeugdherbergen.be/brussel

Atlas Hotel ***

Bristol-Stephanie Hotel****

Rue du Vieux Marché aux Grains 30 1000 Brussels Tel. : 02/502 60 06 • [email protected] Web : www.atlas-hotel.be

Av. Louise 91-93 • 1050 Brussels Tel. : 02/543.33.11 • [email protected] Web : www.bristol.be

Aqua Hotel Brussels ***

Rue De Stassart 43 • 1050 Ixelles Tel. : 02/213 01 01 [email protected] Web : www.aqua-hotel-brussels.com Auberge de Jeunesse Jacques Brel

Campanile Hotel **

Campanile Brussels Airport à 3 km de l’aéroport. Excelsiorlaan, 2 • 1930 Zaventem Tel. 02/720.98.62 • [email protected] Web www.campanile-bruxelles-airport-zaventem.be Brussels Hotel Capital

Rue de la Sablonnière 30 • 1000 Brussels Tel. : 02/218.01.87 [email protected] Web : www.laj.be

191, Chaussée de Vleurgat • 1050 Brussels Tel. : 02/646 64 20 • [email protected] Web : www.hotelcapital.be

Best Western County House Hotel

Carrefour de l’Europe ****

Square des Héros 2-4 • 1180 Brussels Tel. : 02/ 375 44 20 Web : www.bestwestern.be/countyhouse

Rue Marché aux Herbes 110 • 1000 Brussels Tel. : 02/504.94.00 • [email protected] Web : www.sabenahotels.com/carrefour

Best Western Premier Sodehotel La Woluwe

Cascade Hotel Midi

5-7 Avenue Fonsny • 1060 Brussels Tel. : 02/533 10 90 • [email protected] Web : www.cascadehotel.be

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5 Avenue E Mounier • 1200 Brussels Tel : 02/775.21.11 • [email protected] Web : www.sodehotel.eu

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Châtelain (le) *****

All Suite Hotel-Brussels Rue du Châtelain 17 • 1000 Brussels Tel. : 02/646.00.55 • [email protected] Web : www.le-chatelain.net Citadines Hotel ***

Avenue de la Toison d’Or 61-63 • 1060 Brussels Tel. : 02/543.53.53 Web : www.citadines.be Citadines Sainte Catherine ***

Quai au Bois-à-Brûle, 51 • 1000 Brussels Tel. : 02/221.14.11 • [email protected] Web : www.citadines.be Conrad International Brussels Hotel *****

Avenue Louise 71 • 1050 Brussels Tel. 02/542.42.42 [email protected] Web : http://conradhotels3.hilton.com Crowne Plaza Brussels - Le Palace****

Rue de Gineste 3 • 1210 Brussels Tel. : 02/203.62.00 • [email protected] Web : www.crowneplaza.com Dome Hotel ****

Bld du Jardin Botanique 9-12-13 • 1000 Brussels Tel. : 02/218.06.80 • [email protected] Web : www.hotel-le-dome.be Botanique © VISITBRUSSELS

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First EuroFlat Hotel ****

Boulevard Charlemagne 50 • 1000 Brussels Tel. 02/230.00.10 [email protected] Web : www.firsteuroflathotel.be Citadines Sainte Catherine ***

Quai au Bois-à-Brûle, 51 • 1000 Brussels Tel. : 02/221.14.11 [email protected] Web : www.citadines.be Formule 1 Hotel - Brussels Airport **

Bessenveldstraat17 a • 1831 Machelen-Diegem Tel. : 02/725.69.00 • [email protected] Web : http://www.hotelf1.com Four Points Hotel Brussels ****

Rue Paul Spaak 15 • 1050 Brussels Tel. : 02/645.61.11 Web : www.fourpoints.com Golden Tulip Hotel Brussels Boulevard ***

Rue des Croisades 3 • 1210 Brussels Tel. : 02/205.15.11 Web : www.thonhotels.be Hotel Aloft Brussels Schuman

Berlaymont © Marcel Vanhulst

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Place Jean Rey • 1040 Brussels Tel. : 02/800 0888 [email protected] Web : www.aloftbruxelles.com

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Hotel Courtyard by Marriott ****

Holiday Inn Express Brussels ***

6, Avenue des Olympiades • 1140 Evere Tel. : 02/337.08.08 [email protected] Web : www.courtyard.com/brucy

Berkenlaan, 5 • 1831 Diegem Tel. : 02/725.33.80 Web : www.holidayinn-brussels.com/airport/ Holiday Inn Garden Court Brussels Expo***

Hotel Erasme ***

Route de Lennik 790 • 1070 Brussels Tel. : 02/523.62.82 • [email protected] Web : www.hotelerasme.com

Avenue Impératrice Charlotte 6 • 1020 Brussels Tel. : 02/478.70.80 [email protected] Web : www.holidayinn.com

Hilton Brussels City ****

Hotel Bloom ! ***

Place Rogier 20 • 1210 Brussels Rue Royale 250 • 1210 Saint-Josse-ten-Noode Tel. : 02/203 31 25 • Réservation : 0800/12 246 Tel : 02/220.66.11 [email protected] Web : www.hotelbloom.com Web : [email protected] Hotel Silken Berlaymont Brussels **** Holiday Inn Brussels Airport ****

Holidaystraat, 7 • 1831 Diegem Tel. : 02/720.58.65 www.holiday-inn.comm/hotels/bru-airport Holiday Inn Brussels City Centre ****

Chaussée de Charleroi 38 • 1060 Brussels Tel. : 02/533.66.66 Web : www.holiday-inn.com/bru-cityctr

Boulevard Charlemagne 11-19 • 1000 Brussels Tel. : 02/231.09.09 [email protected] Site : www.silkenberlaymont.com HYATT REGENCY BRUSSELS BARSEY **** Avenue Louise 381-383 • 1050 Brussels Tel. : 02/649.98.00 • [email protected] Web : www.brussels.regency.hyatt.com Ibis Hotel Brussels Airport ***

Holiday Inn Brussels-Schuman ****

20, rue Breydel • 1040 Brussels Tel. : 02/280 40 00 [email protected] Web : www.holidayinn.com/brusselschuman

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Bessenveldstraat, 17 • 1831 Diegem Tel. : 02/725.43.2 Web : www.ibishotel.com/gb/ hotel-1090-ibis-brussels-airport/

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Ibis Hotel Brussels Centre Sainte-Catherine ***

Marriott Hotel *****

Rue A.Orts 3-7 • 1000 Brussels Tel. 02/516.90.90 • [email protected] Rue Joseph Plateau 2 • 1000 Brussels Tel. : 02/513.76.20 • [email protected] Web : www.marriotthotels.com/BRUDT Web : www.ibishotel.com/fr/ hotel-1454-ibis-brussels-centre-ste-catherine/ Martin’s Central Park **** Ibis Hotel Brussels Expo **

Chaussée Romaine 572 • 1853 Brussels Tel. : 02/461.00.21 Web : www.ibishotel.com/gb/ hotel-2846-ibis-brussels-expo-atomium/

Boulevard Charlemagne 80 • 1000 Brussels Tel. : 02/2 230 85 55 • [email protected] Web : www.martins-hotels.com/ Max Hotel ****

Ibis Hotel Brussels Grand Place ***

Boulevard Adolphe Max 107 • 1000 Brussels Tel. : 02/219.00.60 • [email protected] Web : www.maxhotel.be

Rue Marché-aux-Herbes 100 • 1000 Brussels Tel. : 02/514.40.40 • [email protected] Web : www.ibishotel.com/fr/ hotel-1046-ibis-brussels-off-grand--place/

Méridien Hotel (le) *****

Ibis-Accor Hotels (Midi) ***

Rue d’Angleterre 2-20 • 1060 Brussels Tel. : 02/541.44.44 • Web : www.ibishotel.com/ fr/hotel-3152-ibis-brussels-centre-gare-midi/ Izan Avenue Louise ****

Carrefour de l’Europe 3 • 1000 Brussels Tel. : 02/548.42.11 • [email protected] Web : www.meridien.be Mercure Hotel Brussels Airport ****

74, avenue Jules Bordet • 1140 Evere Tel. 02/726 73 35 • [email protected] Mercure Brussels Center Louise

Rue Blanche 4 • 1000 Brussels Tel. : 02/535.95.00 [email protected] Web : www.solmelia.com

Chaussée de Charleroi 38 • 1060 Brussels Tel : 02/533 66 661 Web : www.mercure.com

La Maison du Dragon Hotel ****

NH Atlanta Hotel ****

Boulevard Adolphe Max 146-160 • 1000 Brussels Avenue Adolphe Max 7 • 1000 Brussels Tel. : 02/218.82.15 Tel. : 02/217.01.20 • [email protected] Web : [email protected] Web : www.nh-hotels.com Ho

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Sablon © André Moons

NH Hotel du Grand Sablon ****

Plaza Hotel (le) *****

Rue Bodenbroeck 2-4 • 1000 Bruxelles Tel. : 02/518 11 00 [email protected] Web : www.nh-hotels.com

Boulevard Adolphe Max 118-126 • 1000 Bruxelles Tel. 02/278 01 00 • [email protected] Web : www.leplaza-brussels.be

Novotel Brussels Airport ***

Da Vincilaan 25 • 1831 Diegem Tel. : 02/725.30.50 • [email protected] Novotel Brussels Centre Tour Noire ***

President Hotel ****

World Trade Center. Bd du Rois Albert II 44 • 1000 Bruxelles Tel. : 02/203.20.20 • [email protected] Web : www.presidenthotels.be/wtc Queen Ann Hotel ***

Rue de la Vierge Noire 32 • 1000 Bruxelles Tel. : 02/505 50 50 • [email protected] Boulevard Emile Jacqmain 110 • 1000 Bruxelles Web : www.novotel.com Tel. : 02/217.16.00 • [email protected] Web : www.queen-anne.be Novotel Off Grand Place Hotel *** Radisson Blu EU Hotel Rue Marché-aux-herbes 120 • 1000 Bruxelles Tel. : 02/514 33 33 • [email protected] Web : www.accor.com Park Inn by Radisson Brussels Midi Hotel ****

Rue d’Idalie 35 • 1050 Bruxelles Tel : 0032 2 626 81 11 [email protected] Web : www.radissonblu.fr/euhotel-brussels/ Radisson Blu Royal Hotel Brussels *****

Place Marcel Broodthaers 3 • (Avenue Fonsny) 1060 Brussels • Tél. : 02/535 14 00 [email protected] Web : www.parkinn.com/hotel-brussels Ho

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Rue du Fossé-aux-Loups 47 • 1000 Brussels Tel. 02/227 30 40 • [email protected] Web : www.royal.brussels.radissonsas.com

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Hôtel Ramada Brussels Woluwe

STANHOPE Hôtel *****

Avenue des Pléiades 67- 69 • 1200 Brussels Tel. : 02/775.31.80 [email protected] Web : www.ramadabrusselswoluwe.be

9, rue du Commerce • 1040 Brussels Tel. : 02/506 91 11 • [email protected] Web : www.stanhope.be

Renaissance Brussels Hôtel *****

Rue du Parnasse 19 • 1050 Brussels Tel. : 02/505.29.29 [email protected] Web : www.renaissancehotels.com

The Dominican Hotel-Deluxe Design Hotel

Leopoldstraat 9 • 1000 Brussels Tel. 02/203 08 08 • [email protected] Web : www.thedominican.be The Hotel, Brussels *****

Scandic Hotel Grand Place *****

Rue d’Arenberg 18 • 1000 Brussels Tel. : 02/548.18.11 [email protected] Web : www.scandicgrandplacebrussels.be

Boulevard de Waterloo 38 • 1000 Brussels Tel. : 02/504.11.11 • [email protected] Web : www.thehotel.be

Sheraton Hotel *****

Place Rogier 3 • 1210 Brussels Tel. : 02/224.31.11 [email protected] Web : www.sheraton.com/brussels Sleep Well - auberge de jeunesse

THON HOTEL BRUSSELS CITY 17, Avenue du Boulevard • 1210 Brussels Tel. : 02/205 5111 • [email protected] Web : www.thonhotels.be Vintage Hotel***

Sofitel Brussels Europe *****

Place Jourdan 1 • 1040 ETTERBEEK Tel. : 02/235 51 00 • [email protected] Web : www.sofitel.com

Rue Dejoncker 45 • 1060 Saint-Gilles Tel. : 02/533.99.80 • [email protected] Web : www.vintagehotel.be Warwick Barsey Hotel Brussels ****

Avenue Louise 381-383 • 1050 Brussels Tel. : 02/649.98.00 • www.warwickbarsey.com [email protected]

complete information on www.brusselsforall.be

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Rue du Damier 23 • 1000 Brussels Tel. : 02/218.50.50 [email protected] Web : www.sleepwell.be

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Bars & restaurants This chapter presents a non-exhaustive list of restaurants and bars visited when preparing this guide book. The selection presented is based on the taste of the authors and references from other tourist guide books. There are obviously many more. You will notice wether the places mentioned are accessible with or without assistance, but except for a few places, very few have adapted toilets. However, we have noticed that some restaurants have links to the hotels next door allowing you to find adapted toilets. This possibility is however not always mentioned and we recommend taking some information at the bar of the restaurant or at the reception. From now on, these toilets will be mentioned on our website www.brusselsforall.be . Brasserie le 1898

Avenue d’Auderghem 4 • 1040 Brussels Tel. : 02/230 22 32 • [email protected] Web : http://brasserie1898.eresto.net Au Cochon d’Or

Quai au Bois à Bruler 15 • 1000 Brussels Tel/Fax : 02/218.07.71 B’artist Café

Rue du Châtelain 17 • 1000 Brussels Tel : 02/646.00.55 • [email protected] Web : www.le-chatelain.be/bartist.asp Bar Green Witch

Rue Duquesnoy 45-47 • 1000 Brussels Tel. : 02/502 78 05 • [email protected] Web : www.le-chatelain.be/bartist.asp Bar Parallèle

Place Fernand Cocq 27 • 1050 Brussels Tel. : 02/512.30.41 • [email protected]

Dîner Les Miserables avond © VISITBRUSSELS / P. Fera

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© VISITBRUSSELS/M. Zunini

Belgo-Belge

Brasserie Mérode

Rue de la Paix, 20 • 1050 Brussels Avenue de Tervuren, 9 • 1040 Etterbeek Tel. 02/511 11 21 • [email protected] Tel. : 02/735.51.11 • [email protected] Web : www.belgobelge.be Web : www.brasseriemerode.be Bellone Café

Brouette

Rue de Flandre 46 • 1000 Brussels Tel. : 0486/52.35.31 • [email protected] Web : www.bellone.be

Grand Place, 2-3 • 1000 Brussels Tel. : 02/511 54 94 • [email protected] Web : www.brouette.be

Bocconi

Café Bocage

Rue de l’Amigo 1 • 1000 Brussels Tel : 02/547.47.15 Web : www.ristorantebocconi.com

Place Van Meenen 35A • 1060 Saint-Gilles Tel : 02/737.30.32 Café d’Egmont

Bourgeois (le) Bd de Waterloo 38 • 1000 Brussels Tel. : 02/504.13.33 Web : www.thehotel.be/index_fr.html

complete information on www.brusselsforall.be

Bar &

Rue des Bouchers 17 • 1000 Brussels Tel : 02/ 511 84 45

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Café des épices

Casino

Place Jourdan, 21 • 1040 Etterbeek Rue Saint Lambert 202 Tel. 02/280.43.17 • [email protected] 1200 Woluwé-Saint-Lambert Web : www.cafedesepices.be Tel. : 02/771.53.97 • [email protected] Café des Halles Saint-Géry

Côtelette (la)

Place Saint-Géry, 1 • 1000 Brussels Tel : 02/502.44.24 • [email protected] Web : www.hallessaintgery.be

Rue des Bouchers 30 • 1000 Brussels Tel. : 02/ 512 59 19 Chez Léon

Café Le Parnasse

Rue du Parnasse 19 • 1050 Brussels Tel : 02/505.29.29

Rue des Bouchers 18 • 1000 Brussels Tel : 02/511.14.15 • [email protected] Web : www.chezleon.be

Café Métropole

Cinabre de Garance

Place de Brouckère 31 • 1000 Brussels Tél : 02/219.23.84

Rue Haute 198 • 1000 Brussels Tel : 02/502.16.04 Web : www.cinabredegarance.coma

Calalou

Cook and Book

Petite rue des Bouchers 33 • 1000 Brussels Tel : 02/513 15 62 • [email protected] Web : www.lecalalou.be Cantine de la Ville (La)

Avenue Paul Hymans, 251 1200 Woluwé-Saint-Lambert Tel. : 02/761.26.00 Web : www.cookandbook.be Crescendo

Rue Haute, 72 • 1000 Brussels Tel. : 02/512.88.98 Web : www.cantinedelaville.be Carpe Diem

Place Rogier 3 • 1210 Brussels Tel. : 02/224.34.20 [email protected] Web : www.crescendorestaurant.com

Avenue de Tervueren, 13 • 1040 Brussels Tel : 02/735.05.49 Bar & sto Re

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complete information on www.brusselsforall.be

Estragon

Disco Bar le Dauphin Av. Demeur 2-4 • 1060 Saint-Gilles Tel. : 0472/56.80.14

Avenue Chazal 200 • 1030 Brussels Tel : 02/215.24.88 Web : www.brasserie-restaurant-estragon.be

Ecailler du Palais Royal (l’)

Estrille du vieux Bruxelles

Rue Bodenbroeck 18 • 1000 Brussels Tel. : 02/512.87.51 Web : www.lecaillerdupalaisroyal.be

Rue de Rollebeek 7 • 1000 Brussels Tel. : 02/512 58 57 • [email protected] Web : www.estrille.be

El Vergel

Exki De Brouckère

Rue du Trône, 39 • 1050 Ixelles Tel. : 02/502 69 30 • [email protected] Web : www.elvergel.be

Place De Brouckère 14 • 1000 Brussels Tel. : 02/219 98 550 Web : www.exki.be

Epicerie

Falstaff

Carrefour de l’Europe 3 • 1000 Brussels Tel. : 02/548 42 11 Web : www.restaurantlepicerie.com

Rue Henri-Maus 19 • 1000 Brussels Tel. : 02/511.87.897 • [email protected] Web : www.falstaff-brussels.be

complete information on www.brusselsforall.be

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Foodsquare Bar Brasserie

Rue de la Vierge Noire 32 • 1000 Brussels Tel. : 02/505.50.50 Web : www.novotel.com/fr/hotel-2122 Grapevine

Place du Luxembourg, 11 • 1050 Ixelles Tel. : 02/280 00 17 • [email protected] Greenwich

Rue de Chartreux, 7 • 1000 Brussels Tel. : 02/540.88.78 • 10h-24h (cuisine non-stop) Guignol

Rue Voot/Place St-Lambert, 32 1200 Woluwé-Saint-Lambert Tel. : 02/772 88 14 • [email protected] Web : www.guignol.be Hôtel Orts

Rue Auguste Orts, 38-40 • 1000 Brussels Tel. : 02/517.07.17 • [email protected] Web : www.hotelorts.com Hector Chicken (Parvis de Saint-Gilles)

Chaussée de Waterloo, 57 • 1060 Saint-Gilles Tel. : 02/534.83.17 • [email protected] Web : www.hector.be Jardins de l’Europe

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Rue St Lambert, 202/98 1200 Woluwé-Saint-Lambert • Tel. : 02/762.61.82 complete information on www.brusselsforall.be

Parc Leopold Park © VISITBRUSSELS

Kabuki

Le Café du Vaudeville Resto - Bar

Rue du Marché aux poulets, 32 • 1000 Brussels Tel. : 02/218.86.96

Galerie de la Reine 11-13 • 1000 Brussels Tel. : 02/511.23.45 [email protected] Web : www.cafeduvaudeville.be

La Fleur en Papier Doré

Le Paon Royal Rue des Alexiens 55 • 1000 Brussels Tel. : 02/511.16.59 Web : www.fleurenpapierdore.be L’Objectif Restaurant

Rue du Vieux Marché aux Grains 6 • 1000 Brussels Tel. : 02/513.08.68 [email protected] Web : www.paonroyal.com Le Quai - The Lobster Shop

11-19, Boulevard Charlemagne • 1000 Brussels Tel. : 02/231.09.09 Web : www.hoteles-silken.com/ hotel-berlaymont-brussels/en/ restaurante-lobjectif/

Quai aux Briques 14 • 1000 Bruxelles Tel. : 02/512.37.36

La Maison du Châtelain

Le Sauvoir

Rue du Châtelain 17 • 1000 Brussels Tel. : 02/646.00.55 [email protected] Web : www.le-chatelain.be/maison.asp

1, rue Devaux • 1000 Brussels Tel. : 02/516 90 90 [email protected] Web : www.lesauvoir.be

La Rose du Désert

Le Variétés

Rue Haute 189 • 1000 Brussels Tel : 02/614.61.87 Laloona

Place Sainte-Croix 4 (Flagey) • 1050 Ixelles Tel. : 02/ 647 04 36 • [email protected] Site : www.levarietes.be Lido

Avenue Heydenberg (square Meudon), 2 1200 Woluwé-Saint-Lambert • Tel. : 02/770.29.49

complete information on www.brusselsforall.be

Bar &

Laloona café-bar Chaussée de Waterloo, 296 • 1060 Saint-Gilles Web : www.laloona.be

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Little Asia

Multi-culti

Rue Sainte Catherine 8 • 1000 Brussels Tel.: 02/502 88 36 • [email protected]

Avenue d’Auderghem, 50 • 1040 Etterbeek Tel. : 02/742.28.10 • [email protected]

Magic Rubens (Le)

Nouveau Taste

Rue de la Montagne, 4 • 1000 Brussels Tel. : 02/503 38 65 • [email protected] Web : www.magic-rubens.com

Rue Gineste 3 • 1210 Brussels Tel. : 02/203.62.00 Web : www.nouveautaste.be

McDonald’s

Per Caso

Place de Brouckere • 1000 Brussels Porte de Namur • 1050 Ixelles

quai au Bois à Brûler 3 • 1000 Brussels Tel. : 02/229 03 08 • [email protected] Web : www.percaso.be

Midtown Grill

Planète Rouge

Rue Paul Devaux 4 • 1000 Brussels Tel. : 02/516.91.00 [email protected] Web : www.midtowngrill.be

rue du Menuisier 98 • 1200Woluwé-Saint-Lambert Tel. : 02/770 08 17 • Web : www.planeterouge.be Quartier Léopold

Mille et une nuits

Rue de Moscou, 7 • 1060 Saint-Gilles Tel. : 02/537.41.27 • [email protected] Web : www.milleetunenuits.be

Place du Luxembourg, 9 • 1050 Ixelles Tel. : 02/280.25.52 • [email protected] Web : www.quartier-leopold.be Quartier Libre

Milord

rue Saint-Lambert 202 1200 Woluwé-Saint-Lambert Tel : 02/772.42.03

Rue Lesbroussart 16 • 1050 Ixelles Tel. : 02/644 94 00 Restaurant Vincent

Mokafé

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Galerie du Roi 9 • 1000 Brussels Tel. : 02/511.78.70

Rue des Dominicains 8-10 • 1000 Brussels Tel. : 02/511.26.07 • [email protected] Web : www.restaurantvincent.com

complete information on www.brusselsforall.be

Ristorante Pizzeria Salvarino

Vieille Ville (la)

Place Général Meiser 10 • 1030 Brussels Tel. : 02/734.58.06 Web : www.salvarinoristorante.be

Petite rue des Bouchers 6-8 • 1000 Brussels Tel. : 02/ 511 61 60 Vieux Bruxelles

Smoods

Rue Royale 250 • 1210 Saint-Josse-ten-Noode Tel. : 02/220.66.66 Web : www.smoods.net

Rue St Boniface, 35 • 1050 Brussels Tel. : 02/503 31 11 [email protected] Web : www.auvieuxbruxelles.com

Taverne du Passage

Vimar

Galerie de la Reine 30 • 1000 Brussels Place Jourdan, 70 • 1040 Brussels Tel. 02/512.37.31 • [email protected] Tel. : 02/231.09.49 Web : www.tavernedupassage.com Wall Street Café Taverne Esperance

Rue du Finistère 1-3 • 1000 Brussels Tel/Fax : 02/219.10.28 Web : www.hotel-esperance.be

Rue de la Loi 17 • 1040 Brussels Tel. : 02/280.47.58 Zebra

Thai City

Rue Grétry 43 • 1000 Brussels Tel. : 02 217 77 30

Place Saint-Géry 35 • 1000 Brussels Tel. : 02/503 41 12

Thanh Binh

Rue Jules Van Praet, 7 • 1000 Brussels Tel. : 02/513.81.18 The News Bar

Brusselicious - Lancer de toques © VISITBRUSSELS / Eric Danhier

complete information on www.brusselsforall.be

Bar &

11-19, Boulevard Charlemagne • 1000 Brussels Tel. : 02/231.09.09

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R et a il Shops and stores are legion in the city centre as well as in the neighbourhood of the Porte Louise and Porte de Namur. The Rue Neuve is a pedestrianized street also highly appreciated for shopping. In this chapter, you will find all shopping galleries accessible to persons in a wheelchair. They all offer a varied selection of shops and stores in all styles: clothes, books, discs, decoration, jewels, etc. It is also often possible to eat something there. Finally, several galleries are fitted with accessible toilets. Welcome on oure our website www.brusselsforall.be for more details. Basilix shopping Center

Galeries Monnaie

420, avenue Charles Quint • 1082 Bruxelles Tél.: 02/468 03 00 • Site : www.basilix.be

Boulevard Anspach • 1000 Bruxelles

Galeries Agora

Galeries Passage 44

Bd du Jardin Botanique 44 • 1000 Bruxelles Rue des Collines et coin rue Marché-aux-Herbes • 1000 Bruxelles

Galeries Saint Hubert

Galeries Anspach Rue des Bouchers et rue Marché-aux-Herbes 1000 Bruxelles Boulevard Anspach, 30 - 36 • 1000 Bruxelles

IKEA Anderlecht

Galeries City 2

Rue Neuve • 1000 Bruxelles Galeries de la Toison d’Or

Sho

Westland Shopping Center

17-20 av. de la Toison d’Or ou 29-31 Chaussée d’Ixelles • 1050 Bruxelles

433, Boulevard Sylvain Dupuis • 1070 Bruxelles

Galeries Louise - Espace Louise

Woluwé Shopping Center

Avenue de la Toison d’Or • 1050 Bruxelles

200, rue Saint-Lambert • 1200 Bruxelles

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1432 Chaussée de Mons • 1070 Bxl Tél. : 070 22 22 13 • www.ikea.be

complete information on www.brusselsforall.be

Practical / Services M one y

Toilet s Finding adapted public toilets in Brussels is a real challenge. It is probably the biggest obstacle for the traveller in a wheelchair during his/her stay in the capital city.

Automatic cash dispenser

We hereby mention for the centre and the upper part of town the adapted toilets which you can access without major difficulties. Please refer to the chapters in question to know the movie theatres, museums, hotels, restaurants, swimming-pools... where adapted toilets are available.

Finally, your credit card is accepted in the most shops and stores, restaurants, hotels and railway stations. In case of loss of theft of your card, you can contact (24h/24) the following numbers: : - American Express : 02/676.21.21 - Eurocard et Visa : 070/344.344

Upper part of town - Parking Porte de Hal, Bd de Waterloo 103 ; at level (-1) (Mo-Fr: 7 a.m. till 8 p.m. ) - Parking Poelaert, place Poelaert ; at levels (-1) (Mo-Sat: 7a.m.-12 p.m.) - Gare du Midi Station Caption: Two new adapted public toilets accessible to the disabled persons in Evere

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Cash dispensers are often placed in height (buttons at 140cm from the floor, Screen even higher) and not easily accessible to a person in a wheelchair. No specific system is available for the partially sighted or blind persons. The foreign exchange offices are mainly to be found at the airport, in railway stations and in the ciuty centre, nearby the Grand-Place.

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The accessibilituy of bank agencies is very variable. As for the opening hours, they vary from one agency to another. In general, banks open at about 9 a.m. and close at about 4h30 p.m. Some agencies also open on Saturday mornings. Automatic cash dispensers are present everywhere in the centre. They are placed either outside the bank agencies or inside a lock. Cash dispensers installed in a lock are only accessible for customers of the bank in question.

City centre - Galeries du Passage 44, boulevard du Jardin Botanique 44 (Mo-Sa:10 a.m.-6 p.m.) - Galeries City 2, rue Neuve ; at (-1) en (+1) - Galeries Anspach Center, boulevard Anspach 30-36 (ask for the key at the infodesk) - Galeries Monnaie, Place de la Monnaie (ask for tke key at the reception of the post office) - Galeries Agora, rue Marché aux Herbes - Pizza Hut, place de la Bourse - Mac Donald, place de la Bourse (Monday: 11a.m.-11p.m.) - station de métro Brouckère - Gare Centrale - Gare du Nord

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Associations In planning your stay in Brussels, you may want to contact associations that can provide information on their activities. Here are some ideas. The list is not exhaustive, we took the associations that have collaborated with us. Association Belge du Diabète 1, Place Homère Goossens • 1180 Brussels Tel. : 02/374.31.95 • Fax : 02/374.81.74 Association Belge des Paralysés - ABP asbl Service social ch. de Gand 1434 • 1082 Brussels Tel. 02/421 69 64 • [email protected] [email protected] • Web : www.abpasbl.be Association Francophone d’Aide aux Handicapés Mentaux LEISURE SERVICE FOR MENTALLY DISABLED PEOPLE 24, avenue Albert Giraud • 1030 Brussels Tel. : 02 /247 6010 • [email protected] Web : www.afraham.be This logo, created by Inclusion Europe, means that the accompanying text is written in simple language to the attention of people who have difficulty understanding ALTEO asbl 111-115, Boulevard Anspach • 1000 Brussels Tel. : 02/501 5816 • Site : www.alteoasbl.be Association des Insuffisants Rénaux Route de Lennik 808 • 1070 Brussels Tel. : 02/555.39.32 Centre Francophone de la Langue des Signes 7 Avenue Baron d’Huart - 1150 Brussels Tel/ fax : 02/478 1448 Web : www.cfls.be

Décalage asbl INTEGRATED TOURISM THROUGH TRAVELS OR LEISURE

2, rue du Temps de Cerises • 1150 Brussels Tel/fax : 002/772 19 52 • [email protected] Web : www.decalage.be Fédération Francophone des Sourds de Belgique Rue Van Eyck 11A boite 4 • 1050 Brussels Tel. : 02/644.69.01 • Web : www.ffsb.be La Ligue Braille Rue d’Angleterre 57 - 59 • 1060 Brussels Tel. : 02/533.32.11 • Web : www.braille.be La Maison des Sourds Rue de Saxe Cobourg 38 • 1210 Brussels Tel./Fax/Minitel : 02/218.32.22 Oeuvre Nationale des Aveugles Avenue Dailly 90-92 • 1030 Brussels Tel. : 02/241.65.68 • Web : www.ona.be Fax : 02/215.88.21 Ligue Nationale Belge de la Sclérose en plaques Rue Auguste Lambiotte, 144 Bte 8 1030 Brussels Tel./fax : 02/732 39 59 • [email protected] Ideji asbl Rue au Bois, 11 • 1150 Brussels Tel : 02/772.70.20 • Web : www.ideji.be www.vieassociative.be

Fédération Francophone pour la Promotion des personnes Handicapées asbl 111, rue du Midi • 1000 Brussels Tel. : 02/546 1442 Ser

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Cultplaces Roman Catholic worship Basilique du Sacré-Cœur de Koekelberg Parvis de la Basilique 1 • 1083 Brussels Tel. : 02/425.88.22 Several parking spaces within the parking forecourt of the Basilica. Entrance single storey. Inside, several different levels accessible by removable wooden ramps (not always in place!).

Synagogue Rue de la Régence 32 • 1000 Brussels Tel. : 02/512.43.34 There are steps at the entrance but a removable ramp is available. Eglise Protestante de Bruxelles Coudenberg 5 • 1000 Brussels Tel. : 02/513.23.25 A step at the entrance and then single storey.

Cathédrale des Saints-Michel-et-Gudule Parvis Sainte Gudule • Tel. :02/217.83.45 The square has several steps but it is possible to enter the building via the side entrance. The door is locked, you must prevent your visit. Eglise Notre-Dame du Bon Secours Rue du Marché-au-Charbon • 1000 Brussels Tel. : 02/514.31.13 Eglise Notre-Dame de la Chapelle Place de la Chapelle • 1000 Brussels Tel. : 02/512.07.37 1 marche à l’entrée. Eglise Notre-Dame-au-Finistère Rue Neuve • 1000 Bruxelles Tel. : 02/217.52.52 Eglise Sainte-Marie-Madeleine Rue de la Madeleine • 1000 Brussels Tel. : 02/511.28.45

P olice The emergency call number for the Belgian police is 101 and are free. The European number is 112. Calls to this number are free. We have listed hereunder some of the police stations accessible for persons in a wheelchair:

Eglise Saint-Nicolas Rue Tabora • 1000 Brussels Tel. : 02/513.80.22

- Police station - Central Division, Rue Marché au Charbon (nearby the Grand-Place) - access through the reception: at floor-level thanks to a ramp.

Other religions

- Police station - lxelles, place Fernand Cocq (next to the Maison communale) - access at the reception: two steps ; entrance door 2x79cm. - Police station - Brussels, Boulevard Clovis access through the reception. One step.

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- Police station- Etterbeek, Chaussée SaintPierre - access at the reception: one small step, you must ring the bell to enter and the bell is located too high for a person in a wheelchair. Ser

Grande Mosquée de Brussels Avenue de la Renaissance Parc du Cinquantenaire 1000 Brussels Tel. : 02/735.21.73

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Postal offices The post offices a generally open from Monday to Friday between 9a.m. and 5 p.m. Some post offices are also open Saturday morning. To get general information about La Poste, you can reach their info-phone at 02/226.23.10/11. A few post office are accessible to the persons with reduced mobility. We hereunder mention a few post offices which are accessible with assistance : - Boulevard Anspach, 1, 1000 Brussels : on the floor-level. - Rue Neuve, galeries City II, 1000 Brussels : post office at floor-level at level (-1). - Rue des Bogards, 19, on the corner of the Rue du Midi: one step of 3 cm at the entrance. - Porte de Namur, chaussée d’Ixelles, 27, 1050 Brussels : entrance on street side with one small slant step. Possibility to park at the back. - Avenue Louise, on the corner of the Rue du Magistrat: one step of 3 cm at the entrance. - Chaussée Saint-Pierre, on the corner of the Avenue d’Auderghem: one step of 3cm at the entrance. - Avenue de Cortenbergh, nearby the roundabout Schuman: 1 small step at the entrance. - Gare du Nord: Post office at floor-level. - Monnaie Centre, Post office reception at floorlevel, but then you have to take the elevator to the 1st floor where the post office is located. Customer Service : 02/201.23.45 Web : www.laposte.be

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If you have any health problem during your stay, the following telephone numbers will help you or guide you to the appropriate services. The calls to the help lines 100, 105 and 107 are free of charge. The phone number 100 is also linked to a fax machine. Pharmacies are generally open from 9 a.m. till 6 p.m., from Monday to Friday. Saturday, pharmacies are only open in the morning. There is a service rotation between pharmacies to ensure a 24h/24h service (Sunday included). The address of pharmacies on duty is generally displayed at the entrance of pharmacies. MEDICAL EMERGENCY All kinds of emergencies: 100 Severe burns: 02/268.62.00 Anti-poison centre: 070/245.245 Red Cross: 105 Dentists on duty: 02/426.10.26 or 02/428.58.88 Doctors on duty: 02/479.18.18 or 02/648.80.00 Psycho-social emergency Tele-Accueil: 107 Suicide prevention centre: 0800/32.123 Anonymous Alcoholics: 02/513.23.36 SOS Solitude: 02/548.98.08 Ecoute Jeunes: 078/15.44.22

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He a lt h

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Presentation of the Association AMT Concept AMT Concept (Access and Mobility for All) celebrates this year its 10th anniversary and aims to put at the disposal of the municipalities and administration in the Brussels-Capital and Wallonia technical consultation and expertise to strengthen and boost the search for «reasonable» solutions in the field of accessibility of public and private places for disabled people. To achieve its development objectives, the association published in 2003, the first tourist guide for travellers with reduced mobility : Brussels for all In 2005, when publishing the second edition of the guide, an online version complementary to the printed publication was born. The trilingual website quickly gained an unexpected international success. Tourist offices or disabled tourists from all continents make contact and regularly consult the website. ACTIONS OF AMT CONCEPT Inform and challenge the various actors of the political and economic world, municipalities, architects, builders, to meet concrete needs of people with disabilities in the physical environment, public transport and roads ... - implementation of accessibility training - research and consulting - editions of technical and educational books for professionals and builders - documentation and tips for professionals and people with disabilities - active participation in the Etats Généraux de la sécurité routière - information exchange and synergies between Belgian and foreign associations particularly in the context of European projects - member of CAWab (Collective Accessibility Wallonia-Brussels) since its inception and involved in several advisory boards and committees ...

AMT Concept : ACCES AND MOBILITY for all Miguel GEREZ

rue A.Renoir 5/4 • 1140 Evere Tel. +32(0)2 705.03.48 • Gsm +32(0) 477.31.86.07 [email protected][email protected]

2002~2012

Training by AMT Concept

COCOF awareness course, organized by AMT Concept

Achievements of AMT Concept

Examples of publications

Training of agents for the Region and the municipalities. Studies and analysis of roads, public and private buildings: Creation and implementation of the concept of «pedestrian loops» in several municipalities in Brussels since 2004, ‘Handicap & Sustainable Accessibility 2009’, ‘Sports guide’, ‘Signposting tourist attractions in Brussels’ ... Operations : Mobility Week, conferences, educational COCOF course, .... Libercity : awareness day for students between the age of 18 and 25. ‘Handicap & Sustainable Accessibility’ (2009)

Guided tours for all : a pilot project in collaboration with Voir & Dire Bruxelles for the creation of circuits accessible to PRM. Brussels For All : tourist guide for PRM in the Brussels-Capital Region. 104

‘Sportsguide ‘ 2008 - 2009

complete information on www.brusselsforall.be

‘Studies 2009’ - 2011

‘Signposting tourist attractions in Brussels’ (2011)

A c c e s s

c i r c u la t e

use

The notion ‘persons with reduced mobility’ in other words, the person who is, for different reasons, temporary or permanently confronted with a limitation of his mobility, is the most interesting element for us because it takes into account different parameters that are connected to different types of possible present deficiencies (visual, hearing, the limbs) or other limitations (baby carriage, pregnancy, age...). This vision of mobility and transportations applies to a larger population and this enlarges the debate. The disability of a few gets the more dynamic notion of disability due to a situation. Through certain actions on the actual structures it is possible to limit the effects of segregation and discrimination towards those people. Persons with reduced mobility represent 30 to 35 % of the population.

A few dates 2002~2012

2002 : Creation of AMT Concept (Access and Mobility for All) by a group of friends with many years of experience on the field of accessibility. 2003 : Editing the first tourist guide for the travellers with reduced mobility : Brussels for All. 2005 : Trilingual website for the tourist with reduced mobility: www.brusselsforall.be. And second edition of the ‘paper’ guide. 2008 : Synergy with Le Petit Futé Brussels and the portal site www.petitfute.be. Meeting with the organization Voir & Dire Bruxelles to start Guided Tours for All. Creation of the accessibility trail for COCOF. 2010 : Continuation of the collaboration with Le Petit Futé and the third edition of the printed version of the guide Brussels for All. 2011 : All technical aspects of the website are entirely redesigned to make the navigation easier for the visitors. AMT also promotes the Guided Tours with Voir & Dire. Creation of the Project Libercity targeting schools and students between 18 and 25. The inclusion of an Internet portal of the WBT and VisitBrussels that return to our site is both a recognition of the action of AMT and the beginning of a unique partnership to promote tourism for all. 2012 : Continuation of the collaboration between AMT and WBT, VisitBrussels, promoting Guided Tours with Voir & Dire, organization of the second day of awareness Libercity and publication of the fourth printed version of Brussels for All (trilingual). By wanting to meet the challenge of making Brussels-Capital Region accessible AMT Concept has developed a true expertise in assessing the accessibility of infrastructure and public spaces in Brussels. Nowadays, accessible tourism for travellers with reduced mobility can not leave indifferent.

complete information on www.brusselsforall.be

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guided tours for all ACCESSIBLE TOURIST ITINERARIES IN BRUSSELS The visits are a part of a test project that aims the creation of circuits in which different categories of PRM are integrated into the more “classical” groups. (The offer will subsequently be completed by visits for the visually or intellectually impaired). The itineraries enable persons with reduced mobility (PRM) to get access to the « guided visits for all ». The current offer in visits concentrates on the hearing impaired and/or the physically impaired. THE Partners Voir & Dire Bruxellesis a round table that gathers different cultural and thematic tourism associations : ARAU, Arkadia.be, Le Bus Bavard, Itinéraires and Pro Vélo. Every association has his own identity which enhances the round table. Together, the five associations offer numerous qualitative guided thematic visits on reserved dates to the individuals from March to December and upon request, to groups during the entire year. AMT has developed the project of «guided tours for all» in Brussels collaboration with ’Voir et Dire Bruxelles’ and with the support of the Minister-President of the Brussels Frenchspeaking Government (Cocof), in charge of Tourism. Promotion : www.voiretdirebruxelles.be, the website of Voir & Dire Bruxelles. www.belgique-tourisme.be, the official website of the Wallonia-Brussels Tourism (WBT asbl). www.visitbrussels.be, the site of promotion agency of tourism in the Region of Brussels. www.brusselsforall.be, the site of AMT Concept for tourism in Brussels.

Met dank Wij wensen alle personen die hebben bijgedragen tot de verwezenliijking van deze toeristische gids te bedanken en in het bijzonder :

Voor de financiële steun

De Minister-President van de Regering van de Cocof bevoegd voor Toerisme, de Brusselse Minister bevoegd voor de Hulp aan Personen met een handicap, de Vlaamse Gemeenschapscommissie en VisitBrussels. Het team van de Regering van de Cocof bevoegd voor Toerisme : - Olivier ARENDT, Raadgever Toerisme - Isabelle VANLATHEM, Coördinatrice van de Cel - Mélusine BARONIAN, Persattaché - Christel HENDRICX, Kanselarij FGC Het team van de Brusselse Minister bevoegd voor de Hulp aan Personen met een handicap : - Véronique GAILLY, Adjunct-Kabinetschef - Aurélie HERREMANS, Secretaresse - Nicolas ROELENS, Persattaché Het team van de Vlaamse Gemeenschapscommissie : - Dirk BROEKAERT Algemeen directeur - Peggy VOESTERZOONS, Adjunct van de directeur Bij Visit Brussels : - Partick BONTINCK, Gedelegeerd bestuurder - Pierre Massart, Spokesperson - Martha Meeze, Spokesperson - Huguette MAISON-DARDENNE - Katleen DAVISTERS Bij de FGC : - Anne LEEBRECHT, Directrice administratie toerisme - Jacques VAN CAM, Hoofd administratieve gegradueerde - Ph. DEBACKER, Directeur administratie - Alain THIRION, Administratie - Jacques MASCART, Administratie Sportdienst

Voor hun steun © VISITBRUSSELS/E.DANHIER

- Sonia VIJVERMANS, ‘Wallonie-Bruxelles Tourisme’ - Isabel ROCARUIZ, ‘Wallonie-Bruxelles Tourisme’ - Greet VANDENRIJT, Toerisme Vlaanderen - Pieter GHYSELS, info punt - Rose GAROFALO - Providence LIGOTTI - De 19 gemeenten van het Brussels Hoofdstedelijk Gewest