CHAPTER 10: EVERYDAY COMMUNICATION SITUATIONS

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SAMPLE DECIMAL OUTLINE 1: Source: A Concise Guide to Technical Communication by L. Gurak and J. Lannon. CHAPTER 10: EVERYDAY ...
SAMPLE DECIMAL OUTLINE 1:

CHAPTER 10: EVERYDAY COMMUNICATION SITUATIONS 1. Email 1.1. Audience and Purpose Analysis 1.2. Types of Email 1.3. Typical Components of Email 1.3.1. Header information 1.3.2. Message body 1.3.3. Attachments 1.4. Usability Considerations 1.5. Checklist for Email 2. Memos 2.1. Audience and Purpose Analysis 2.2. Types of Memos 2.2.1. Memos of transmittal 2.2.2. Meeting minutes 2.2.3. Brief report 2.3. Typical Components of a Memo 2.3.1. Name of organization 2.3.2. “Memo” or “Memorandum” 2.3.3. To, From, Subject, Date block 2.3.4. Memo body 2.3.5. Typist’s initials, distribution and enclosure notations 2.4. Usability Considerations 3. Letters 3.1. Audience and Purpose Analysis 3.2. Types of Letters 3.2.1. Letters of transmittal 3.2.2. Cover letter for job application 3.2.3. Inquiry letter 3.2.4. Word-processing templates 3.3. Typical Components of a Letter 3.3.1. Heading and date 3.3.2. Inside address 3.3.3. Salutation 3.3.4. Body text 3.3.5. Complimentary close 3.3.6. Signature 3.4. Specialized Components of a Letter 3.4.1. Attention line 3.4.2. Subject line 3.4.3. Typist’s initials, distribution and enclosure notations 3.5. Usability Considerations

Source: A Concise Guide to Technical Communication by L. Gurak and J. Lannon

SAMPLE DECIMAL OUTLINE 2:

UPDATE ON PLUM RIVER CONFERENCE CENTER 1. IMMEDIATE PROBLEMS: 1.1. Late drawings: the prints were delivered on 25 Sept. 10. They are dated 10 Sept. 10. 1.2. Print quality: sepia prints must be readable. The prints you sent are not readable. 1.3. Readability: 1.3.1. The change from "retail shop" to "restaurant" obscures the lettering for “tenant use.” 1.3.2. The fire corridor revision was not outlined. 1.4. Missing: the fire stairwell exiting the theater does not appear. 1.5. Match lines: missing. 2. DRAWING SPECIFICATIONS: 2.1. Date: send the most current set of prints to both Treadwell and the City Planning Commission. 2.2. Print quality: make photocopies from original tracings. Sepia copies are not acceptable. 2.3. Match lines: clearly marked. 2.4. Tenant use: clearly marked, not obscured by lettering. 2.5. Revisions: 2.5.1. fire corridor outlined; 2.5.2. fire stairwell included and outlined; 2.5.3. tenant use function clearly marked. 3. DELIVERY SPECIFICATIONS: 3.1. Ordinary business: send drawings by priority mail to arrive the next business day. 3.2. Rush delivery: send drawings by courier to arrive the same business day. 3.3. COD shipments will not be received. 4. REVISED SCHEDULE FOR THE PLUM RIVER CONFERENCE CENTER PROJECT: 4.1. Immediate action: 4.1.1 Send legible and up-to-date drawings by 2 p.m. this afternoon (26 Sept. 10). 4.1.2. Send identical drawings to Treadwell and City Planning Commission. 4.2. Communications liaison: 4.2.1. AVJ will send any further revisions of drawings to Treadwell. 4.2.2. Pending approval from Treadwell, AVJ will forward approved drawings to contractor.

Adapted from: Technical Writing at Pantex http://www.uraweb.org/writing/two.html