Civic Engagement

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100th Arizona Town Hall Report

Civic Engagement

100th Arizona Town Hall April 22-25, 2012 Tucson, Arizona Background Report Prepared by Arizona State University

100th Arizona Town Hall Report

Civic Engagement The Arizona Town Hall gratefully acknowledges the support of our Professional Partners who understand the importance of convening leaders from throughout the state to develop consensus-based solutions to the critical issues facing Arizona. Our sincere thanks are extended to the sponsors of the 100th Arizona Town Hall.

__________________________________________________________________________________________ Premier Partner

__________________________________________________________________________________________ Contributing Partner

__________________________________________________________________________________________ Collaborating Partner

__________________________________________________________________________________________ Supporting Partners

__________________________________________________________________________________________ Civic Partners

__________________________________________________________________________________________

One East Camelback, Suite 530, Phoenix, Arizona 85012 Phone: 602-252-9600 Fax: 602-252-6189 Website: www.aztownhall.org

March 2012

We thank you for making the commitment to participate in the 100th Arizona Town Hall held in Tucson on April 22-25, 2012. You will be discussing and developing consensus with fellow Arizonans on the topic of Civic Engagement. An essential element to the success of these consensus-driven discussions is this background report that is provided to all participants before the Town Hall convenes. As they have so often done for past Arizona Town Halls, Arizona State University has prepared a detailed and informative report that will provide a unique and unparalleled resource for your Town Hall panel sessions. Special thanks go to editor Kelly Rawlings of the School of Public Affairs at ASU for spearheading this effort and marshaling many talented professionals to write individual chapters. For sharing their wealth of knowledge and professional talents, our thanks go to the many authors who contributed to the report. Our deepest gratitude also goes to the Dean of the College of Public Programs and Director of the School of Public Affairs for ASU, Jonathan Koppell, who made great efforts to ensure that ASU could provide this type of resource to Arizona. The 100th Town Hall could not occur without the financial assistance of our generous Professional Partners, which (at the time of this printing) include Premier Partner APS, Contributing Partner Bank of America, Collaborating Partner Snell & Wilmer, Supporting Partners Wells Fargo and the Virginia G. Piper Charitable Trust, and Civic Partners Maricopa Community Colleges and Ryley Carlock & Applewhite. When the 100th Town Hall ends, ASU’s background report will be combined with the recommendations from the Town Hall into a final report. This final report will be available to the public on the Town Hall’s website and will be widely distributed and promoted throughout Arizona. The Town Hall’s report of recommendations and background report will be used as a resource, a discussion guide and an action plan for civic engagement in Arizona. Sincerely,

Ron Walker Board Chair, Arizona Town Hall

100th Arizona Town Hall

Civic Engagement Background Report Prepared by Arizona State University

Editor Kelly Campbell Rawlings School of Public Affairs

Authors Tracey Booth Lattie F. Coor Arnold Danzig Janet Denhardt Eric F. Descheenie Richard de Uriarte Linda Elliott-Nelson Todd Hornback Elisabeth Graffy Mary Grier Sarah Griffiths Carol Kratz Kimber Lanning Matt Leighninger Karen Leland Michelle Lyons-Mayer Patrick McWhortor Alberto Olivas Cassandra O’Neill Jane Prescott-Smith Kelly Campbell Rawlings Emily Rajakovich Julie A. Richard Michelle Rider Daniel Schugurensky

Corey Seemiller Cynthia Selin James H. Svara Nancy Welch Arnim Wiek Committee Members Warren Prostrollo, Chair Jay Kittle, Vice Chair Arlan Colton Lattie Coor Kimberly Demarchi Darryl Dobras Susan Goldsmith James Holway Irene Jacobs Anna Jolivet Suzanne Kendall Jonathan Koppell Carol Kratz Rita Maguire Robert Matia Elizabeth McNamee Alberto Olivas James Pitofsky Elliott Pollack

Kelly Rawlings Scott Rhodes Julie Richard Fred Rosenfeld David Snider Devan Wastchak Nancy Welch Larry Woods Layout and Design Felipe Ruiz Acosta Photos Courtesy of Virginia G. Piper Charitable Trust Paul Hamilton Felipe Ruiz Arizona Town Hall Resource List Compilation Mary Grier Alberto Olivas Kelly Campbell Rawlings

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100th Arizona Town Hall - Civic Engagement

Section I

Setting the Stage

Chapter 2 The Importance of Civic Engagement to Arizona’s Future Lattie Coor Center for the Future of Arizona

… The Gallup Arizona Poll found that Arizonans are highly attached to their communities but don’t feel connected to their community or to one another. … Arizona citizens agree on more than they disagree about the issues, including a strong dissatisfaction with their elected leaders. … The Arizona Civic Health Index shows clearly that people who are socially connected to family, friends and neighbors are more likely to participate in civic life. … A promising new movement that relies on civic engagement and citizen-centered solutions has the capacity to transform democracy in the 21st century.

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Civic Engagement 100th Arizona Town Hall Research Report

Section II

Principles and Processes of Civic Engagement

100th Arizona Town Hall - Civic Engagement

Section II

Principles and Processes of Civic Engagement

Chapter 3 Principles, Processes, and Conditions for Success Cassandra O’Neill and Sarah Griffiths Wholonomy Consulting

… Civic engagement is complex; it can mean many things. There is no one-way of doing it and no simple recipe for success. … Civic engagement is about creating the right conditions—structured processes that invite and value engagement create the conditions for success. … Process matters. Different processes lead to different results.

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100th Arizona Town Hall - Civic Engagement

Section II

Principles and Processes of Civic Engagement

Chapter 4 Civil Discourse and the Quality of Engagement Jane M. Prescott-Smith National Institute for Civil Discourse University of Arizona … Civil discourse is important because it provides an avenue for civic empowerment and it is a tool to convey the information needed for sound civic decision-making. … Civil discourse can be defined as robust, honest, frank and constructive dialogue and deliberation that seeks to advance the public interest. … The frustration of the American public with the current state of political leadership provides a window of opportunity to harness the power of technology to teach citizens how to embrace civil discourse as a tool for successful civic engagement.

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100th Arizona Town Hall - Civic Engagement

Section II

Principles and Processes of Civic Engagement

Chapter 5 Deliberative Democracy Mary Grier City of Phoenix

Alberto Olivas Center for Civic Participation … Deliberative democracy is a range of practices aimed at involving lay citizens in problem solving and decision making processes on issues of general public interest or community concerns. … Deliberative democracy practices typically emphasize bringing together diverse and representative groups of community members to learn about each other, and by working through differences and areas of disagreement, seek areas of common ground and agreement, or mutual benefit and concern. … Common ground issues serve as the basis for collaboration, as well as individual and group decision making, and can be used to inform decision making by government agencies and community organizations.

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100th Arizona Town Hall - Civic Engagement

Section II

Principles and Processes of Civic Engagement

Chapter 6 Identifying the Engagement Gaps Matt Leighninger Deliberative Democracy Consortium

… There are many common components and benefits of successful public and civic engagement efforts. … There is a need for stronger cross-sector plans or structures that embed and sustain engagement. … Although much is known about civic engagement, there is still a need to focus further on tracking, measuring, and assessing engagement. … It is important to explore the ways in which online and face-to-face engagement can support one another.

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Civic Engagement 100th Arizona Town Hall Research Report

Section III

Exploring the Civic Infrastructure

100th Arizona Town Hall - Civic Engagement

Section III

Exploring the Civic Infrastructure

Chapter 7 Civic Leadership and Civic Status in Arizona Nancy Welch and Emily Rajakovich Arizona Center for Civic Leadership

… Research in Arizona shows a civic culture in flux and gaps in the development of future civic leaders, particularly at the state level. … There is currently no system that links civic learning, engagement, and learning across ages. … Research showed the potential for improving civic learning and leadership development. The Arizona Center for Civic Leadership is one response.

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