Maximize your available coverage with. Coordination of Benefits (COB). Group
Benefits. We want you to get the most out of your benefits plan with Manulife ...
Group Benefits
Maximize your available coverage with Coordination of Benefits (COB) We want you to get the most out of your benefits plan with Manulife Financial. Did you know that informing Manulife about your spouse’s coverage and coordinating family benefits may help you recover up to 100% of your eligible expenses? Keep reading for more information about Coordination of Benefits (COB) and to find out how you can keep your COB information up to date.
Under COB, insurance companies share the responsibility of paying for eligible health and dental expenses by determining which of these plans is primary and which is secondary. The primary plan considers the claim first and the unpaid balance is then considered by the secondary plan. Benefits are coordinated between the two plans to ensure that you receive reimbursement for up to 100 % of your eligible expenses.
What is COB? It’s common to have access to more than one health and dental plan in families with two working adults. The two plans may have slightly different levels of coverage and provide different service options.
How does COB work? CLAIM IS FOR…
FIRST…
THEN…
You
submit to Manulife
for any unpaid balance, you should send a copy of your Manulife claim statement and the other insurance company’s claim form to the other insurance company for processing.
Your spouse
submit to spouse’s insurance company
for any unpaid balance, you should send a copy of the other insurance company’s claim statement with a completed Manulife claim form to us for processing.
Dependent children
send to the insurance company of the parent who has the earlier birth month and day. (If both parents have the same birth month, then use the parent with the earliest day in the month.)
submit the claim statement for any unpaid balance to the other insurance company, along with the applicable claim form.
If you have any questions, or if you would like more information, please call Manulife’s Customer Service Centre at 1-800-268-6195.
