Information Technology - CityFone

INFORMATION TECHNOLOGY AGENCY 200 North Main Street, Suite 1400, CHE, Los Angeles, CA 90012 Internet: http://ita.lacity.org/ Mail Stop 232

232

General Information .................................................................. 24-Hour Emergency Number..................................................... Receptionist Desk (14th Floor Reception Area) ............................

213 978-3311 213 978-6744 213 978-3351

EXECUTIVE OFFICE ......................................Room 1400, CHE Ted Ross, General Manager ...................................................... Marina Sanchez, Executive Administrative Assistant III ......... Joyce Edson, Assistant General Manager ................................... Sherry Pennyjelly, Executive Administrative Assistant II ........ Jeanne Holm, Assistant General Manager ................................... Marina Sanchez, Executive Administrative Assistant III ......... Anthony Moore, General Manager ............................................... Sherry Pennyjelly, Executive Administrative Assistant II ........ ....................................................................................... FAX

213 213 213 213 213 213 213 213 213

Citywide Support and ITA Administrators/Coordinators Cable TV Consumer Complaint Hotline .................................. Cell Phone Support, Joe Quan .............................................. Citywide Department Directory (CityFone) ............................. E-mail ............................. [email protected] Citywide Microwave Systems ................................................. Citywide Radio System .......................................................... Citywide Telcode Administrator, Dan Tinajero........................ Citywide Voice Mail Trouble & Passcode Resets ................... CLA Support .......................................................................... Council Audio, Russ Bellenot……………………………………. E-mail .................................... [email protected] Council Support ..................................................................... Citywide Email Support .......................................................... Internet Infrastructure Support ............................................... Telephone Coordinator, Lloyd Lau ......................................... ITA Webmaster, Balmore Botero ........................................... E-mail .................................... [email protected] LAFD & LAPD Radio Systems ............................................... Mayor Support ....................................................................... Network Support .................................................................... Telephone Trouble and Repair............................................... 24-Hour Viewer Comment Hotline (Channel 35) .................... Emergency Response Information For access by ITA employees only during a disaster ....... HELP DESKS: Central Host Computer Helpline ............................................. Technology Service Center .................................................... L.A. Cityview 35 ..................................................................... Council Phone Operation .......................................................

INFORMATION TECHNOLOGY AGENCY

As of 09/11/17

DOCUMENT UPDATED BY: [email protected]

978-3311 978-3311 978-3311 978-3311 978-3311 978-3311 978-3311 978-3311 978-3310

311 213 922-7775

213 213 213 213 213 213

485-3110 485-3110 978-4038 978-4080 978-4080 978-2000

213 213 213 213

978-4080 978-4080 978-2878 978-2772

213 213 213 213 213

978-0863 978-4080 473-7614 473-3281 473-3978

800 734-1870

213 213 213 213

978-6744 978-4080 473-9798 847-2775

INFORMATION TECHNOLOGY AGENCY CONTACT NUMBER: (213) 978-3311

APPLICATIONS BUREAU 232

APPLICATIONS BUREAU Joyce Edson, Assistant General Manager ......................... ....................................................................................... FAX Business & Project Management Jennifer Banos ....................................................................... CRM/API/Data (CAD) Eduardo Magos ..................................................................... Department Application Services Division (DASD) Judy Chu, Manager................................................................ Document/Forms/Workflow Sohn Nguyen ......................................................................... Database Administration Ernest Banh ........................................................................... Operations & Services Private Cloud Syed Towhid ………………………………………………….... Public Cloud Tony Le……………………………………………………………. Payroll/Paysr Section Jonathan Biton, P/A V ............................................................ Procurement & FMS Jose Alvarez, ISM II ............................................................... Financial Management System (FMS) Coco Lohr, Section Lead……….…………………………..…… Revenue (LATAX) Bill Aguilar, Manager .............................................................. Web Services/Digital Media ...................................................... Jayson Joseph, Manager ....................................................... E-mail ......................................... [email protected] Webmaster Balmore Botero ...................................................................... E-mail ......................................... [email protected]

213 978-3311 213 978-3310 213 978-0897 213 258-9161 213 473-7088 213 978-2871 213 978-0207

213 978-3356 213 239-3530 213 922-7725 213 978-0896 213 978-0212 213 978-8063

CUSTOMER ENGAGEMENT BUREAU 232

131

CUSTOMER ENGAGEMENT BUREAU ..............14th Floor, CHE Jeanne Holm, Assistant General Manager ............................ ....................................................................................... FAX Video Service Regulation Cable TV Consumer Complaint Hotline .................................. Citywide Video Services/L.A. Cityview Channel 35 Ted Lin, Cable TV Product Mgr................................................ Receptionist.............................................................................. Main Office............................................................................... 200 N. Spring Street, 10th Floor, Los Angeles 90012.......FAX Technical Operations................................................................ Control Room/City Council Live Coverage..............................


As of 09/11/17


213 978-3311 213 978-3310 311 213 213 213 213 213 213

473-9767 473-9798 473-9798 473-6822 473-9767 978-3975


232

232

232

703

Live and Taped Production, Robin Gee................................... Program Scheduling................................................................. Video Services Requests......................................................... 24-Hour Viewer Talk Back Line................................................ Studio, 319 East 2nd Street...................................................... 3-1-1 & Technology Services Division Donna Arrechea, 3-1-1 Director....................CHE, 10th Floor 3-1-1 Supervisors................................................................... City Information ......................................................................

213 213 213 213 213

213 473-3228 213 473-3288 213 473-3231

Project Management Division Maryam Abbassi, Information Systems Manager.................... 213 Compliance Mgmt Materials Inventory Support & Digital Inclusion Wayne Chan, Systems Programmer III .................................. 213 Olivia Alvarez, Sr. Sys Analyst I ............................................. 213 Solie Nosrat, Systems Programmer ....................................... 213 Material Support Robert Cook ........................................................................... 213 ......................................................................................... OR 213 IT Professional Services Contracts & CPRA Requests Kuljeet Arora .......................................................................... 213 Client Services & Support ................................14th Floor, CHE Roger Fernandez, Director of Systems ................................. Help Desk / Desktop Technical Services / Elected Support Lonney Ferguson ................................................................... Elected Official Support Mayor Jonathan Luu ......................................................................... Council Binh Vuong ............................................................................ City Attorney Kim Amancio.......................................................................... Controller Kim Amancio.......................................................................... General Desktop Support Tuan Ngo ............................................................................... CityWide Helpdesk .................................................................... David Rhodes ........................................................................ Council Audio Russ Bellenot, Comm Elec Supervisor ................................... E-mail ......................................... [email protected] City Hall, 200 N Spring St., Los Angeles, CA, 90012 ............. ...................................................................... Room 163


As of 09/11/17


473-9714 473-9715 473-9714 473-3978 473-9714

473-9797 978-6368 978-3006 978-2874 978-0180 473-2720 978-3047

213 978-3350 213 978-3091

213 978-2882 213 978-2715 213 978-2952 213 978-2952 213 978-3357 213 978-4080 213 978-4080 213 978-2000


FINANCE AND ADMINISTRATIVE SERVICES 232

FINANCE AND ADMINISTRATIVE SERVICES Laura Ito, Chief Management Analyst ...........14th Floor, CHE ....................................................................................... FAX Accounting & Payroll Services ........................14th Floor, CHE Mary Lee, Principal Accountant……………………………… Elvira Mendez, Payroll ........................................................... Budget and Contracts .......................................14th Floor, CHE Tita Zara, Senior Management Analyst II ............................... Budget/CSR Work Order Desk Sabena Wong, Purchasing, CSR Administrator ..................... Valerie Palazzolo, Access Control .................14th Floor, CHE Valerie Palazzolo, Physical Facilities Services ....................... Brian Jung, Communications Service Requests ..................... Brian Jung, CSR Administrator .............................................. ....................................................................................... FAX Contract Administration Irene Mayeda .................................................14th Floor, CHE ....................................................................................... FAX PERSONNEL LIAISON ..................................... 14th Floor, CHE Regina Hernandez, Sr Personnel Analyst I……..……………… Susan Asuncion (Bautista), Personnel Analyst II.................... ..................................................... HR Consolidated Records ....................................................................................... FAX E-mail ........................... [email protected]

213 978-3322 213 978-3310 213 978-3332 213 978-3399 213 978-3346 213 213 213 213 213 213

978-3342 978-3365 978-3365 978-6305 978-6305 978-3310

213 978-3327 213 978-3310 213 213 213 213

978-3394 978-3392 972-5980 972-5916

INFRASTRUCTURE BUREAU 232

454

232

INFRASTRUCTURE BUREAU Anthony Moore, Assistant General Manager ..................... 14th Floor, CHE ............................................................. FAX Data Eng & Ops .................................................14th Floor, CHE Greg Steinmehl, Division Manager ......................................... Data Network Engineering ........................................................ Greg Wnuck, Sr. Communications Engineer .......................... Public Safety Data Network Engineering Ramil Lopez, Communications Engineer ............................... Citywide Data Network Engineering Harry Torikian, Communications Engineer ............................. CityWide Data Network Construction/Maintenance David Ryan, Communication Electrician Supervisor ............... ........................................................................................ OR Transport Network Engineering Sr. Communications Engineer................................................


As of 09/11/17


213 978-3311 213 978-3310 213 922-7793 213 978-4066 213 978-4034 213 978-3030 213 473-2737 213 978-6623 213 978-2010


INFRASTRUCTURE BUREAU (continued)

232 232

454 232

2951 974

2951 454

232

999

232

Citywide Fiber Network Engineering Frank Gonzalez, Communication Engineer ............................ Ken Lam, Communications Engineer ..................................... Enterprise Systems Support & Security Management Jim Lee, Manager .................................................................. Technology Systems Support Brian McKibben ..................................................................... Voice, ENG & OPS Anne Wu, Director of Communication Services ...................... CityWide Voice Network Engineering Lloyd Lau, Sr. Communications Engineer .............................. Jacky Tran, Communications Engineer .................................. CityWide Voice Installation & Maintenance Rito Cisneros, Communication Electrician Supervisor ............ Citywide Voice/Data Billing Accounts Management Joe Quan, Sr. Systems Analyst II ........................................... Proposition Q Bond Program Projects Thinh Dinh, Communications Engineer, Supervisor ............... 1149 S Broadway, 8th Flr, Los Angeles 90015 ................ FAX Citywide Facilities and Systems Engineering Section Adel Etman, Sr. Communications Engineer, Section Manager 200 N. Main Street, 12th Floor ........................................ FAX Special Bond-Funded Projects Adel Etman, Sr. Communications Engineer, Section Manager 200 N. Main St., 12th floor ............................................... FAX Intrusion Alarms/Command Post Rito Cisneros, Sr Comm Electrician Supv .............................. 555 Ramirez Street, Space 140, Los Angeles 90012 Communication Services Division Omotayo Ige, Director of Communication Services, Division Manager ................................................................... 200 N. Main St., 14th floor, Los Angeles, 90012 ............. FAX Piper Technical Center - General Information ........................ Voice Radio Engineering Section Ken Chan, Sr. Communications Engineer, Section Manager.. 200 N Main. St., 12th Floor, Los Angeles 90012. ............. FAX LAPD and Citywide Radio, Nilesh Patel, Supervisor .............. LAFD Voice Radio and FCC License, Ken Mann, Supervisor Microwave Systems, Duncan Angami, Supervisor .................

213 978-4032 213 978-3000 213 922-7702 213 978-3374 213 978-0088 213 978-2772 213 978-2888 213 473-0660 213 922-7775 213 482-7367 213 482-7310 213 978-0855 213 922-8386 213 978-0855 213 978-0855 213 473-0660

213 978-1515 213 978-3310 213 473-2711 213 213 213 213 213

978-0872 978-0868 978-0871 978-0832 978-0870

Public Safety Dispatch and Mobile Data Radio Engineering Section Bhavin Patel, Sr. Communications Engineer, Section Manager 213 978-0267 200 N. Main St., 10th floor, Los Angeles, 90012 .................... Public Safety Dispatch Engineering Unit Warren Dycus, Unit Supervisor .............................................. LAPD 911 Dispatch Centers .................................................. LAFD 911 Dispatch Centers ..................................................


As of 09/11/17


213 978-0853 213 978-0863 213 978-0863


INFRASTRUCTURE BUREAU (continued) Mobile Data Radio Engineering Unit Samar Das, Unit Supervisor ................................................... LAPD Mobile Data Radio System .......................................... LAFD Mobile Data Radio System...........................................

213 922-8305 213 978-0862 213 978-0862

400

Next Generation Wireless Network Engineering Section Mehrdad Larijaniha, Sr. Communications Engineer, Section Mgr 213 486-0207 100 W. 1st St., 8th floor, Los Angeles, 90012 ................... FAX 213 486-0280

454

Field Services Section Bob Aune, Acting Sr. Communications Electrician Supervisor Section Manager .................................................................. 555 Ramirez Street, Space 140, Los Angeles 90012 ...... FAX Mt. Lee - Monitor, 3800 Mt. Lee Drive, Los Angeles 90068 Note: Mt. Lee does not have mail delivery service (Radio, Microwave, Intrusion Alarms, Weekends, Holidays & Off-hour Emergencies) ................................................... Field Radio (Base Stations) ................................................... Field Microwave (Remote Sites) ........................................... Shop Services Section Peter Benjamins, Sr. Communications Electrician Supervisor, Section Manager .................................................................. 555 Ramirez Street, Space 140, Los Angeles 90012 ...... FAX Mobile Services (vehicle mounted communication equipment) Mobile Installations ................................................................ Portable Labs (Hand held radios)……………………………….. For portable radio pick-up, call………………………………... MDC Lab (Mobile Data Radios)…………………………………. Avionics/Van Nuys Heliport ...................................................... 16621 Armin Street, Van Nuys 91406 ............................. FAX Hooper Heliport ........................................................................... 555 Ramirez Street, Space 475, Los Angeles 90012 Valley Radio Shop ....................................................................... 6165 Tyrone Street, Van Nuys 91401 ............................. FAX For repairs, call ...................................................................... Enterprise Systems & Operations Sung Kim, ISM II ................................................................... Enterprise Network Operations Center James Lee, Operations Manager ........................................... Network Operations (Day) Casey Riggs ................................................................. (Swing) Marita Saul................................................................ ........................................................................................ OR Val Alicante (Graveyard) ........................................................ Production Control/Doc/Tape Lib/Security Admin Casey Riggs, Manager........................................................... ........................................................................................ OR Enterprise Services Management Nee Truong, Manager ............................................................ Mainframe Systems Operations Jon Hoang, Manager .............................................................

454

602 454 458 232


As of 09/11/17


213 473-0671 213 485-8719

213 485-3110 213 473-2750 213 473-2755

213 213 213 213 213 213 213 818 818 213

473-2771 473-2791 473-0681 473-2728 473-2761 473-2761 473-2761 756-9452 756-9994 473-7892

818 756-8510 818 756-9453 213 485-3110 213 978-6333 213 978-2872 213 213 213 213

978-6706 978-6744 978-6722 978-6744

213 978-7312 213 978-7572 213 978-6783 213 978-6332


INFRASTRUCTURE BUREAU (continued) Citywide LAN & Server Support Bill Lau, Manager ................................................................... Identity Management Support Heather Jenoure, Manager .................................................... DBA Support Ernest Banh ...........................................................................


As of 09/11/17


213 978-6708 213 978-3187 213 978-0207



As of 09/11/17

