Responsible for developing customer solution in the sales cycle, based on understanding customer needs and aligning those needs with the spectrum of GO product offerings. Shall support the sales team with the required product information, communicate sales strategies effectively and support sales team in the entire liaison required. Key Responsibilities
Work with Product Management and Marketing to help define / refine sales messages and ensure sales packages are developed and messages communicated to sales team
Ensure that the Pre-Sales resources evolve in line with the Marketing Message and Sales Teams stated requirements
Production of responses to Requests for information and Requests for pricing
Work with Sales personnel to provide product, business and technical knowledge in support of pre sales activities
Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales organization
Version Number: Issue Date: Page 1 of 3
Etihad Atheeb Telecommunication Company
Job Description
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc.
Responsible for staying on competitive analyses and understanding differentiators between the company and its competitors
Responsible for preparing for meetings and understanding differentiators between the company and its competitors
Develop product centric selling strategies
Monitoring and managing the technical pre-sales environments
Developing and generating the sales and related reports for analysis External Relationships
Internal Relationships
To be defined once official processes have been established
To be defined once official processes have been established
Qualifications & Certifications
BS Degree in Engineering, CCE, computer science, IT or equivalent and applicable experience or successful track record with 3 to 5 years’ experience.
Technical background in systems engineering or networking is considered a plus.
Strong communication, listening and presentation skills.
Relevant experience in technical product configuration or technology related experience. Experience
Must be experienced Telecom or IT related companies
Must be a Team player and adaptive to the competitive market environment
First rate network and services support experience
Experience of working to strict KPI and SLA (Internal and External)
Sound applied theoretical knowledge of core and access network infrastructure, data and voice services
Exceptional communicational and interpersonal skills
Fully aware of the contemporary, evolving technologies in the field of communications, internet and Telecom industry
Version Number: Issue Date: Page 2 of 3
Etihad Atheeb Telecommunication Company
Job Description Key Performance Indicators To be defined once KPI’s have been established Competencies
Core
Professional
Technical
Creativity & Innovation Work Ethics & Values Team Work Achieving Excellence Customer Focus Analytical Thinking Attention to Details Business Insight Communication Problem Solving Application knowledge Policies & Procedures Project Management Requirements Analysis / Documentation Business Sales
