Job Satisfaction

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Mainly based on Locke's model of Value-Percept Fit (1969; 1976). ➢ We suggest to make the distinction between : o Needs o Expectations o Desires (Values in ...
Vincent ANGEL

Catholic University of Louvain (B)

Davy CASTEL

University of Picardie Jules Verne (Fr)

Small Group Meeting Opening New Frontiers in Person – Environment Fit Research Amsterdam – 15/16 Oct 2014

Introduction : P-E Fit and Job Satisfaction = unresolved issues

 Numerous studies on PE Fit predicting Job Satisfaction  Needs-Supplies Fit = Main determinants (Kristof-Brown et al., 2005)  But…

 Needs include indeed biological and psychological requirements as well as desires, motives, goals or expectations (Dawis & Lofquist, 1984; French et al., 1982)

Introduction : P-E Fit and Job Satisfaction = unresolved issues

 Definition and measurement of Needs-Supplies Fit remain vague

 Conceptual clarification is needed in order to build a strong PE Fit theory of Job Satisfaction (Edwards, 2008)  Define boundaries as well…  And relationships between types of PE Fit too.

The precise nature of Person and Environment Dimensions involved in Job Satisfaction

 First purpose of the paper : Provide a conceptual clarification of the Needs-Supplies Fit  Mainly based on Locke’s model of Value-Percept Fit (1969; 1976)  We suggest to make the distinction between : o Needs o Expectations

o Desires (Values in Locke’s Model)

The precise nature of Person and Environment Dimensions involved in Job Satisfaction

 Needs : What a person wants ≠ What a person needs for his/her

physical, mental and social integrity (health, quality of life) (Locke, 1976)

 Needs through an example with the « pay amount » :

« I need at least a pay amount of 2500€ per month » (in order to pay for food, house, and all those duties in order to live in Paris)

The precise nature of Person and Environment Dimensions involved in Job Satisfaction

 Values in Locke’s Model : « desires, wants or seeks to attain » (Locke,

1969)  ≠ Values in « values congruence »  = Desires

 Desires through an example with the « pay amount » : « I desire a pay amount of 3500€ per month »

(because I received this amount in my previous position in Switzerland)

The precise nature of Person and Environment Dimensions involved in Job Satisfaction

 Expectactions :

believes or perceived probability about the future (Edwards, 2008; Locke, 1976)  Expectations-percept misfit lead to surprise (like being fired..)  Expectations through an example with the « pay amount » : « I expect a pay amount of 2000€ per month »

(because of wage range at university in France)

prop3

Needs-Supplies Fit

Health

prop1 Desires-Percept Fit

Job Satisfaction

Desire Intensity

prop2 Expectations-Percept Fit

Surprise

?

Health & Objective Quality of Life

Needs-Supplies Fit

prop3

Rice, McFarlin & Bennett, 1989

prop1

Desires-Percept Fit

Job Satisfaction

Desire Intensity

Expectations-Percept Fit

Mcfarlin & Rice, 1992 ; Rice, Gentile et McFarlin, 1991

Job realistic preview : Wanous, 1973; Nicholson, 1984; DePolo et al., 1994…

prop2

Surprise

Determinants of the Person and Environment Dimensions

 Studying determinants of the Person and Environment Dimensions involved in Fit remain one of the most important research perspective  Regarding the Desires-Percept type of fit…

 We identify several potential determinants of Desires and Perception

Determinants of the Person and Environment Dimensions

 Studying determinants of the Person and Environment Dimensions involved in Fit remain one of the most important research perspective  Regarding the Desires-Percept type of fit…

 We identify several potential determinants of Desires and Perception

Determinants of Desires -Goals -Needs -Expectations -Values -Equity perceptions -Social comparison processes -Past job experiences -Job position -Personal requirements -Job satisfaction

Determinants of Perceptions -Actual job characteristics -Expectations -Equity perceptions -Social comparison processes -Past job experiences -Job position -Company’s communication -Job satisfaction

prop4

Desires-Percept Fit

prop5

Determinants of Desires -Goals -Needs -Expectations -Values -Equity perceptions -Social comparison processes -Past job experiences -Job position -Personal requirements -Job satisfaction

prop4

Desires-Percept Fit Determinants of Perceptions -Actual job characteristics -Expectations -Equity perceptions -Social comparison processes -Past job experiences -Job position -Company’s communication -Job satisfaction

prop5

Determinants of Desires -Goals -Needs -Expectations -Values -Equity perceptions -Social comparison processes -Past job experiences -Job position -Personal requirements -Job satisfaction

Needs-Supplies Fit

-Actual job characteristics -Expectations -Equity perceptions -Social comparison processes -Past job experiences -Job position -Company’s communication -Job satisfaction

Health

prop4

Desires-Percept Fit Determinants of Perceptions

prop3

prop1

Job Satisfaction Desire Intensity

prop5

ExpectationsPercept Fit

Surprise prop2

Relationships between types of Fit and boundaries

 Regarding perspectives on PE Fit Research, studying relationships between DesiresPercept Fit and the 3 major types is crucial  It’s crucial in understanding Job Satisfaction (Edwards & Shipp, 2007)

Relationships between types of Fit and boundaries

 Needs-Supplies Fit is supposed to influence Job Satisfaction through Desires-Percept Fit (Locke, 1969, 1976)…  Depending on the convergence of the desires’ content with needs (Locke, 1969, 1976)…

Needs-Supplies Fit

prop6

Desires-Percept Fit

NeedsDesires Congruence

prop1

Job Satisfaction Desire Intensity

Relationships between types of Fit and boundaries

 Demands-Abilities Fit may influence Job Satisfaction through Desires-Percept Fit

 DA Fit influence performance which in turn influence Desires-Percept Fit through feedbacks and rewards (French, Caplan, &

Harrison, 1982; Edwards & Shipp, 2007)

NeedsSupplies Fit prop6

Job Performance

prop6

prop7

NeedsDesires Congruence

prop7 Demands-Abilities Fit

prop7

Desires-Percept Fit

prop1

Job Satisfaction

Desire Intensity

Relationships between types of Fit and boundaries

 Values Congruence may influence Job Satisfaction directly (Cable & Edwards, 2004; Edwards & Cable, 2009)  and indirectly through Desires-Percept Fit (Edwards & Shipp, 2007)  Depending on motivation to share values with others :

perceived importance of values congruence (Edwards & Shipp, 2007)

NeedsSupplies Fit prop6

Job Performance

prop6

NeedsDesires Congruence

prop7 prop7

DemandsAbilities Fit

prop7

Desires-Percept Fit

prop1

Job Satisfaction

Desire Intensity

prop8

Perceived Importance prop8 of VC Values Congruence (VC)

prop8

Relationships between types of Fit and boundaries

 Values Congruence may influence Demands-Abilities Fit (Cable & Edwards, 2004; Edwards & Cable, 2009) …  Through communication and coordination (Adkins et al., 1996)  fostering feedback seeking (Morrison, 1991, 1993; Motowidlo, 2003)  But depending on the nature of task (Schneider et al., 1997)

NeedsSupplies Fit prop6

Job Performance

prop6

NeedsDesires Congruence

prop7 prop7

Demands-Abilities Fit prop8

prop7

prop1

Job Satisfaction

Desire Intensity

Nature of Tasks prop8

Values Congruence (VC)

Desires-Percept Fit

prop8

Perceived Importance prop8 of VC

prop8

Methodological Issues

 Objective Measures of Dimensions o Needs-Supplies = objective approach ? o Demands-Supplies = objective measure (see topic in this SGM)  Measures Approach (Atomistic, Molecular, Molar: Edwards et al., 2006) …  And type of relationships : linear, curvilinear, etc.. ?

Conceptual Issues

 Job satisfaction as a determinant of PE Fit ?

 Interaction between types of PE Fit rather than Mediation path ?  What about Misfit as a distinct process of Fit?

 Over Job Satisfaction, what about motivation and selfregulation process ?  What about a dynamic approach of Job Satisfaction through a PE Fit Model ?

Implications

Conclusion