MBA April 2010

Total No. of Questions : 6]

[Total No. of Pages : 4

[3775] - 104

P583

M.B.A. 104 : STATISTICAL & QUANTITATIVE METHODS (Sem. - I) (2008 Pattern) Time : 3 Hours] [Max. Marks : 70 Instructions to the candidates : 1) Hand writing should be neat & clear. 2) Question No. 1 & Question No. 4 are compulsory. 3) Answer any one question from Question No. 2 and 3 and answer any one question from Question No. 5 and 6. 4) Use of electronic calculators and statistical tables are allowed. 5) Figures to the right indicate full marks.

Q1) a) b)

State the merits and demerits of Median.

For the data about the heights of boys and girls studying in a college [5] Boys

Girls

Number

375

85

Avg. height

67.5

64

10

6

Variance

c)

d)

[5]

i) Which group has more consistent heights? ii) What is combined standard deviation of the heights? Probability that a man will be alive 5 years hence is 0.35 and probability that his wife will be alive 5 years hence is 0.42. Find the probability that 5 years hence [5] i) Only wife is alive. ii) Exactly one of them is alive. iii) None of them is alive.

1 400 for any blade to be defective. The blades are supplied in a packet of 10. In 100 packets find the expected number of packets containing [5] i) No defective. ii) Atleast 2 defectives. In a certain factory turning out rator blades there is a small chance

P.T.O.

Q2) a)

Estimate X2 when X1 = 58 & X3 = 52.2 for the data given below. X1 = 55.9

X 2 = 51.48

X 3 = 56.1

σ 1 = 2.25

σ 2 = 4.3

σ 3 = 4.4

r12 = 0.578

r13 = 0.581

r23 = 0.974

[8]

b)

Give various measures to find association of attribute and find association between tea drinkers & smokers. 73 are tea drinkers out of 88 people. Out of 43 smokers 3 are non tea drinkers. [7]

Q3) a)

A set of examination marks is approximately normally distributed with a mean of 75 marks & standard deviation of 5. If top 5% of the students get grade A and bottom 25% get grade F. What is the marks of lowest A and highest F. [8]

b)

Find correlation between husbands age (Y) and wife’s age (X) from the following data X 29 18 22 27 27 28 21 Y 36 23 28 28 31 35 25 [7]

Q4) a)

The wholesale company has three warehouses from which supplies are drawn for four retail customers. The company deals in a single product, the supplies of which at each warehouse are [8] Ware house No Supply (units) Customer No. Demand units 1 20 1 15 2 28 2 19 3 17 3 13 4 18 Conveniently total supply at the ware houses is equal to total demand from the customer. The following table gives the transportation costs per unit shipment from each ware house to each customer. Ware house Customer 1

1 3

2 6

3 8

4 5

2 3

6 7

1 8

2 3

5 9

Determine the allocation to minimize overall transportation cost. [3775] -104

2

b)

Solve the following game

[7] Player B

Player A

c)

a1

b1 3

b2 5

b3 4

b4 9

b5 6

a2 a3 a4

5 8 4

6 7 4

3 9 8

7 8 5

8 7 3

Modern Bakery keeps the stock of the popular brand of cake. Previous experience indicates the daily demand as given below. Daily demand 0 10 20 30 40 50 Probability 0.02 0.19 0.16 0.45 0.13 0.05 Estimate average balance stock, if the owner of the bakery descides to make 30 cakes every day. Use following random numbers 47, 88, 15, 91,57, 67, 11, 54, 60, 89

Q5) a)

[5]

The past experience shows that the number of copies of a book in demand are between 25 and 30 copies. Some agency purchases such unsold copies for Rs. 35. The vendor purchases the copies at Rs. 83 each and sales them at Rs. 110 each. Find the number of copies to be kept in stock using EMV criteria if probability of demand are known as Demand 25 26 27 28 29 30

b)

Probability 0.05 0.10 0.30 0.32 0.16 0.07 [8] Find the quantity of each type of chair to be produced to maximize profit x → Quantity of chairs of type A y → Quantity of chairs of type B. using following constraints 6x + 4y ≤ 3600, 2x + 4y ≤ 2000, 4.6x + 4y ≤ 3600, x ≤ 500, y ≤ 400 x, y ≥ 0. [7]

[3775] -104

3

Q6) a)

In a railway marshalling yard goods train arrive at a rate of 30 trains per day. Assuming that the inter arrival time follows an exponential distribution and the service time distribution is also exponential with an average 36 minutes calculate the following i) Mean queue size ii) Average time the train spends in yard. iii) Probability that queue size exceeds 10.

b)

iv) Probability that system is idle. [8] The Head of the department has five jobs A, B, C, D, E & five subordinates V, W, X, Y, Z. The number of hours each man would take to perform each job is as follows. V W X Y Z A B

3 4

5 7

10 15

15 18

8 8

C D

8 5

12 5

20 8

20 10

12 6

E 10 10 15 25 10 Find the optimum allocation of jobs to the subordinates.

[3775] -104

4

[7]



[3775] - 105

P584

M.B.A. - I 105 : LEGAL ASPECTS OF BUSINESS (2008 Pattern) Time : 3 Hours] Instructions to the candidates : 1) Q.No. 1 is compulsory. 2) Attempt any 3 questions from remaining questions. 3) Figures to the right indicate full marks.

Q1) a) b)

[Max. Marks : 70

Define contract. Explain essentials of valid contract. [15] Explain the meaning of Free consent and explain the circumstances when the consent is not free. [10]

Q2) Explain in detail legal provisions relating to rights of unpaid seller.

[15]

Q3) What is negotiable instrument? What are the various types of Negotiable Instrument. [15] Q4) What is Memorandum of Association? Explain the contents of Memorandum of Association. [15] Q5) Define Consumer. Explain rights of consumers.

[15]

Q6) Define Digital signature. Explain its importance in todays world.

[15]

Q7) Write short notes (Any 3)

[15]

a) b) c)

Trade mark & designs. Caveate Emptor. Holder & Holder in due course.

d)

Duties & liabilities of Agent & principal.



[3775] - 106

P585

M.B.A. (106) BASICS OF MARKETING (Sem. - I) (2008 Pattern) (Backlog) Time : 3 Hours] Instructions to the candidates : 1) All questions carry equal marks. 2) Solve any five questions.

[Max. Marks : 70

Q1) Discuss various approaches to marketing in detail. Also explain the concept “Marketing Myopia”. Q2) Explain the significance of Segmentation, Targeting and Positioning (STP) strategies in marketing. Q3) “Buyers behaviour is unpredictable, yet it is worth studying” - Give your opinion. Also discuss various factors that influence Consumer Buying Behaviour. Q4) Describe various types of Marketing Organisations in detail & explain their suitability. Q5) Define marketing. Compare traditional marketing & modern marketing concepts & explain any 2 core concepts of marketing. Q6) What is the significance of designing right marketing mix & altering it from time to time? Explain with the help of suitable examples. Q7) Write short notes on (Any Two) : a) b)

Marketing Control. PEST Analysis.

c) d)

5-step buying model. Ethics in marketing.


P586


[3775] - 201 M.B.A.

(201) MARKETING MANAGEMENT (2008 Pattern) (Sem. - II) Time : 3 Hours] Instructions:

[Max. Marks : 70

1)

Question No. 1 is compulsory.

2)

Attempt any FOUR questions out of remaining.

3)

All questions carry equal marks.

1 ) Nirmal Food Processing (P) Ltd. is a leading and successful company in various processed food products. It acquired a sick unit of packaged drinking water manufacturer. Design a promotion mix for this newly acquired brand of packaged drinking water. 2 ) Pricing is the most important P among all Ps - Discuss. 3 ) Physical distribution is the backbone of any business. - Explain with examples. 4 ) Explain the extended Ps of marketing with relevant examples. 5 ) Define branding. State its purpose and significance. 6 ) Discuss the Product Life Cycle (PLC) and explain with examples, how a product is managed in different stages of PLC. 7 ) Write short notes (any two): )

Test marketing of a new product.

b)

Wholesaling.

c)

New trends in packaging.

d)

Portfolio analysis.

*****



P587

[3775] - 203 M.B.A. (Sem. - II)

203 : HUMAN RESOURCE MANAGEMENT (2008 Pattern) Time : 3 Hours]

[Max. Marks : 70

Instructions: 1)

Attempt any five questions.

2)


1 ) Define HRM and explain the duties and responsibilities of HR manager in changing economic environment. 2 ) Explain the difference between recruitment and selection. Discuss the process of selection in detail. 3 ) What is training and development? Explain the various methods of training in detail. 4 ) Explain performance appraisal and discuss the modern methods of performance appraisal. 5 ) Compensation management plays a vital role in various aspects of HRM. Discuss. 6 ) What is Kaizan? How can organizational effectiveness be improved through implementation of Kaizan? 7 ) Write notes on (any two): )

Superannuation.

)

Dismissal and discharge.

)

Succession planning.

)

Suspension and termination.

*****


P589


[3775] - 206

M.B.A. (Sem. - II)

(206) MANAGEMENT INFORMATION SYSTEMS (2008 Pattern) Time : 3 Hours] Instructions:

[Max. Marks : 70

1)

Question No. 1 Question No.7 is compulsory.

2)

Solve any FOUR questions from remaining.

3)

Figures to the right indicates full marks.

1 ) Draw report layouts for the following and elaborate the use of these reports in the process of decision making. a)

Dealer wise - product - wise sales report.

b)

Pay sheet.

c)

Pending purchase orders (item-wise)

[15]

2 ) What is competitive advantage? Explain the use of information for competitive advantage.

[10]

3 ) Define information. Explain factors used in deciding quality of information.[10] 4 ) Define DSS. Explain various components of DSS.

[10]

5 ) Define information technology and explain various components of IT in detail. [10] 6 ) Explain the knowledge based expert system in detail.

[10]

7 ) Write short notes (any three)

[15]

)

Types of computer network.

b)

Data mining.

c)

CASE Tools.

d)

Geographical Information Systems.

*****

[3717]-520

-2-


P593

[Total No. of Pages :2

[3775] - 304

M.B.A. (303 B) ADVANCED FINANCIAL MANAGEMENT

(2008 Pattern)

Time : 3 Hours] Instructions: 1) Attempt any five questions. 2) Use of electronic pocket calculator is allowed. 3) All questions carry equal marks.

[Max. Marks : 70

1 ) How are fixed assets valued under accounting standard 10? 2 ) Explain the assumptions and implications of the NI approach and the NOI approach of capital structure. 3 ) Write short notes: a) Walters valuation model of dividend. b)

Modigliani - Miller irrelevance theory of dividend.

4 ) A proforma cost sheet of a company provides the following data: Costs (per unit): Rs. Raw materials Direct labour

52 19.5

Overheads Total cost (per unit)

39 110.5

Profit 19.5 Selling price 130 The following is the additional information available: Average raw material in stock: one month, average materials in process: half a month. Credit allowed by suppliers: one month; credit allowed to debtors:two months. Time lag in payment of wages: one and a half weeks . Overheads: one month. One fourth of sales are on cash basis. Cash balance is expected to be Rs.1,20,000. P.T.O.

You are required to prepare a statement showing the working capital needed to finance a level of activity of 70000 units of output. You may assume that production is carried on evenly throughout the year and wages & overheads accrue similarly. 5 ) Adventure Ltd. is considering two mutually exclusive machines X and Y. The company uses a certainty equivalent approach to evaluate the proposals. The estimated cash flow and certainty equivalents for both the machines are as follows. Machine X Year

Machine Y

Cash flow

Cer.Eq.

0

(30000)

1.00

1

15000

2 3 4

Year

Cash flow

Cer. Eq.

0

(40000)

1.00

0.95

1

25000

0.90

15000 10000

0.85 0.70

2 3

20000 15000

0.80 0.70

10000

0.65

4

10000

0.60

Which machine should be accepted, if risk - free discount rate is 5%. 6)

is economic value added approach? In what respects it is considered superior to the accounting approach of determining profits. Explain with suitable examples.

7 ) The analysis of Cash flow statement in any organization can be useful to the management. Elucidate the statement.

*****

[3775]-304

-2-


P594


[3775] - 306

M.B.A. (Sem. - III) (303 D) INVENTORY MANAGEMENT AND MATERIAL REQUIREMENTS PLANNING

(2008 Pattern) (New Syllabus) Time : 3 Hours] Instructions: 1)


2)


[Max. Marks : 70

1 ) Explain the concept of inventory and discuss the need for inventory in a manufacturing organization. Eventually organizations will be able to work without any stock at all. Do you believe this to be true? Justify your response. 2 ) The aim of inventory management can be summarized as achieving a specified level of customer service at a minimum cost.Comment. 3 ) Explain with an example how the demand for an item is estimated for independent demand inventory method. 4 ) Demand for an item is constant at 40 units per week. The economic order quantity is calculated to be 100 units. What is the reorder level if lead time is constant at 4 weeks? What is the effect of adding some margin of safety and raising the reorder level by 10 units/. What happens if the lead time (a) falls to 2 weeks or (b) rises to 6 weeks. 5 ) Explain the concept of MRP. What are the main outputs from MRP? 6 ) Distribution resource planning is based on the mistaken view that deliveries to customers can be planned with the same certainty as operations in production. Can DRP ever work as well as MRP.?

P.T.O.

7 ) What is JITs view of the relationship between customers and suppliers? If you were in a hospital and a patient is needing a blood transfusion,would you have used an independent demand method of controlling stocks of blood or just - in - time system? What does your answer tell about JIT in other organizations? 8 ) Write short notes on (any three): a)

Bill of materials.

b)

Factors influencing make or buy decisions.

c)

Excess inventory: A roadblock to World - Class manufacturing.

d)

Evaluation of performance of materials function.

e)

Vendor managed inventory.

*****

[3775]-306

-2-


P596


[3775] - 308

M.B.A (Sem. - III)

(303 F) INTERNATIONAL MARKETING (International Business Specialisation) (2008 Pattern) Time : 3 Hours] Instructions:

[Max. Marks : 70

1)

Attempt any FIVE questions.

2)


1 ) a)

Compare and contrast International Marketingwith Domestic Marketing.

b)

Discuss the Underlying Forces of international marketing.

2 ) Global marketing environments are extremely dynamic and often hard to predict. Explain various global marketing environments based on this statement. 3 ) Discuss Joint venture and Wholly owned subsidiary as an international market entry strategy. 4 ) Elaborate upon various distribution alternatives available in International Marketing. 5 ) Explain various Global product strategies in detail. 6 ) Explain Letter of credit and its various types in detail. 7 ) Write short notes on (any two): )

Challenges to Global Marketing Research.

b)

Push and Pull strategies in international Promotions.

c)

Limitations of Global Marketing.

d)

INCOTERMS.

*****



P587

[3775] - 203 M.B.A. (Sem. - II)

203 : HUMAN RESOURCE MANAGEMENT (2008 Pattern) Time : 3 Hours]

[Max. Marks : 70

Instructions: 1)


2)


1 ) Define HRM and explain the duties and responsibilities of HR manager in changing economic environment. 2 ) Explain the difference between recruitment and selection. Discuss the process of selection in detail. 3 ) What is training and development? Explain the various methods of training in detail. 4 ) Explain performance appraisal and discuss the modern methods of performance appraisal. 5 ) Compensation management plays a vital role in various aspects of HRM. Discuss. 6 ) What is Kaizan? How can organizational effectiveness be improved through implementation of Kaizan? 7 ) Write notes on (any two): )

Superannuation.

)

Dismissal and discharge.

)

Succession planning.

)

Suspension and termination.

*****



P598

[3775] - 311 M.B.A. COMPUTER SPECIALIZATION (304 C) : Relational Database Management System (2008 Pattern)

Time : 3 Hours] Instructions: 1) Question No. 1 is compulsory. 2) Attempt any FIVE from Q.No. 2 to Q.No. 7. 3) Figures to the right indicate full marks.

[Max. Marks : 70

1 ) Normalize the following upto 3NF

[20]

Functional Shipping Corporation Ltd. Invoice Invoice No. Date :

/

Consignee Name : /

Consignee Address : Consignor Name : Consignor Address :

Vessel No.:

From :

To :

Port of Loading :

Date of Loading :

/

/

Destination : Consignment Details : Sr. No. Description

UOM Qty in Pack Packing Type Gross Weight

Net Weight : Dispatchers Signature

Receivers Signature P.T.O.

Q2) a) b) Q3) a) b)

Explain relational model in detail.

[5]

Explain RDBMS Architecture.

[5]

Explain difference between DBMS and RDBMS.

[5]

Explain Aggregate Functions in SQL.

[5]

Q4) Explain Set Operations in SQL with examples.

[10]

Q5) Explain Dr. Codds RDBMS rules.

[10]

Q6) Write short notes on (Any Two)

[10]

a)

Database user.

b)

Network data model.

c)

Different data types in SQL.

Q7) Solve the following queries in SQL (Any Five):

[10]

Tables: a)

Project: (Project code, title, time duration, place)

b)

Contractor (Contractor code, name, address, city, ph.no, deposit amount)

c)

Work contract (Project code, contractor code, workers)

Solve: a)

List all Contractors from Mumbai city.

b)

Display all Contractors working on Over bridges project.

c)

How many Contractors have more than 475 workers?

d)

Change Contractor name for the project code OB2009101.

e)

List all Contractors with deposited amount more than Rs. 10,00,000/-

f)

Insert a new record in Contractor table.

g)

List all projects with time duration more than 2 years.

***** [3775]-311

-2-


P559


[3775]-52 M.B.A. 203 : HUMAN RESOURCES MANAGEMENT (2005 Pattern) (Sem. - II)

Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

Q1) Define the term HRM with its evolution and importance.

[Max. Marks : 70

[14]

Q2) Elaborate the concept of Manpower planning followed by recruitment and selection process. [14] Q3) Discuss performance Appraisal Management and following methods of P.A.system. [14] a)

Critical incident method.

b)

Straight ranking method.

c)

M.B.O.

Q4) Discuss the concept of Job Description, Job Enlargement Job Enrichment and Job Rotation. [14] Q5) Discuss importance of Training and Development in modern industrial world with its need of objectives. [14] Q6) Define TQM. How does productivity increase due to TQM.

[14]

Q7) Write short notes (any two) :

[14]

a) b)

Succession planning. Career planning.

c) d)

Golden handshake. Grievance procedure.

e)

Retention of manpower.

zzzz



P569 [3775] - 47 M.B.A. HUMAN RESOURCE MANAGEMENT (305 E ) Personnel Administration - Application & Procedure (2005 Pattern) Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q.1 is compulsory. 2) Out of the remaining attempt any three. 3) Figures to the right indicate maximum marks for that question.

Q1) a)

Enumerate the provisions regarding canteen & Creche under Factories Act, 1948 . [15] b) What is the role of security officer in Housekeeping & safety in industry? [10] Q2) Differentiate between Personnel Management and Personnel Administration. [15] Q3) Draft a suspension order for a maintenance worker. [15] Q4) Calculate gratuity payable to following 3 employees. Employee Last salary per month A Rs.15,000/B Rs.27,000/C Rs.42,000/-

[15]

Service completed years 30 27 22

Q5) Draft a letter to the Govt. Labour officer justifying dismissal of a workman.[15] Q6) Write short notes on any three : a) Personnel Audit . b) Retrenchment compensation. c) Warning . d) Profession Tax.

zzzz

[15]



P570

[3775] - 52 M.B.A. (402) : INTERNATIONAL BUSINESS MANAGEMENT (2005 Pattern) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70

Instructions to the candidates: 1)

Section II is compulsory .

2)

Attempt any three questions from Section - I .

3)

Each question from Section - I carries 15 marks and Section - II (case study) carries 25 marks.

SECTION - I Q1) Explain the factors which drive a firm to go abroad. Q2) Explain the term globalization. Explain different organizational models used in international business . Q3) What are the causes of political risk that may impact a firm ? What are the different means adopted by companies to deal with the political risks in international business ? Q4) Explain the different entry modes in an international market with their advantages and disadvantages . Q5) Short notes (Do any three): a)

IMF.

b)

ASEAN.

c)

Impact of culture on international business .

d)

Dumping.

e)

Balance of Trade. P.T.O.

SECTION - II Q6) Case Study

Human Rights Protection Reebok, the well-known athletic shoe multinational, gets its products contract manufactured by independent firms in the developing countries. The MNC, which gives importance to low cost and high quality, is also concerned with human rights protection and requires its suppliers to follow the following human rights standards. Nondiscrimination: Reebok will seek business partners that do not discriminate in hiring and employment practices on grounds of race, colour, national origin, gender, religion, or political or other opinion. Working hours/overtime : Reebok will seek business partners who do not require more than 60-hour work weeks on a regularly scheduled basis, except for appropriately compensated overtime in compliance with local laws, and we will favour business partners who use 48 hour work weeks as their maximum normal requirement. Forced or compulsory labour: Reebok will not work with business partners that use forced or other compulsory labour, including labour that is required as a means for political coercion or as punishment for holding or for peacefully expressing political views, in the manufacture of its products. Reebok will not purchase materials that were produced by forced prison or other compulsory labour and will terminate business relationships with any sources found to utilize such labour.

[3775]-52

-2-

Fair wages : Reebok will seek business partners who share their commitment to the betterment of wage and benefit levels that address the basic needs of workers and their families so far as possible and appropriate in light of national practices and conditions. Reebok will not select business partners that pay less than the minimum wage required by local law or that pay less than prevailing local industry practices (whichever is higher) Child labour : Reebok will not work with business partners that use child labour. The term child generally refers to a person who is less than 14 years of age, or younger than the age for completing compulsory education if that age is higher than 14. In countries where the law defines child to include individuals who are older than 14, Reebok will apply that definition. Freedom of association : Reebok will seek business partners that share its commitment to the right of employees to establish and join organizations of their own choosing. Reebok will seek to assure that no employee is penalized because of his or her non violent exercise of this right. Reebok recognizes and respects the right of all employees to organize and bargain collectively. Safe and healthy work environment : Reebok will seek business partners that strive to assure employees a safe and healthy workplace and that do not expose workers to hazardous conditions. Questions a). Discuss the human rights protection endeavors of Reebok. b). What are its implications for the developing country suppliers? Will these standards pose a problem for the suppliers? In what ways will these standards benefit the suppliers in particular, and developing country industrial sector in general?

zzzz

[3775]-52

-3-



P571

[3775] - 54 M.B.A. (Sem. - IV) SERVICES MARKETING 404 A : Marketing Specialization (Backlog - 2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Solve any FIVE questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Discuss the significance of Customer Satisfaction Measurement in service sector. How will you conduct a Customer satisfaction study for a Five-Star Hotel? Q2) Customers of services do not change brand frequently as compared to that of Goods - Do you agree with this statement? Justify your answer. Q3) Discuss the difference between Goods & services. Also explain unique features of services and challenges in marketing of services due to these features. Q4) Explain the role of service employees in customer satisfaction. What measures are used by service firms to motivate their service employees? Q5) What is service Blueprinting? Explain the concept with suitable examples. Q6) Critically evaluate the role of Physical Evidence in services marketing. Q7) Write short notes on (Any Two) : a)

Service Profit Chain.

b)

Pricing of Services.

c)

Classification of Services.

zzzz



P601 [3775] - 316 M.B.A. (Sem. - III) ADVANCE FINANCIAL SERVICES (305 B) Finance Specialization (2008 Pattern) Time : 3 Hours]

[Max. Marks :70



2)


Q1) “Stock exchanges are the nerve centre of capital market”. Discuss. Q2) Explain the various instruments dealt with in the money market. Q3) What is the role of BSE in the growth of Indian capital market? Q4) What is the concept of ‘merchant banking’? What services are offered by merchant bankers? Q5) Bring out the differences between leasing and hire purchasing. Q6) Explain in details the SEBI guidelines for mergers & acquisitions. Q7) Write short notes (any two) : a) CRISIL. b) e-trading. c) ADRs & GDRs. d) Commercial Papers (C.P.).

vvvv



P602 [3775] - 317 M.B.A. (305 C) VISUAL BASIC AND ORACLE (2008 Pattern) (Sem. - III) Time : 3 Hours]

[Max. Marks :70


All questions are compulsory.

2)

Write your assumptions.

3)

For solving queries, use exact column names.

4)

Figure to the right indicate full marks.

Q1) Consider the following tables to solve the following queries (any 5) [10] EMP (eno, ename, dob, gender, sal, deptno, city) Dept (Deptno, Deptname) a)

Create the emp table with constraints.

b)

Display total number of male employees.

c)

Display the list of employees working in sales dept.

d)

Delete the records of employees whose name starts with ‘A’.

e)

Display emp details whose salary is between 5000 - 15000.

f)

Display emp details along with dept name.

Q2) Write a PL/SQL program to accept a number and print its factorial.

[10]

Q3) Write short notes on the following (any 4) :

[16]

a)

Joins.

b)

Views.

c)

String functions in SQL.

d)

Locks in oracle.

e)

Data types in oracle. P.T.O.

Q4) Explain the properties (any 5) :

[10]

a)

Strech property of Image.

b)

Max property of vertical scroll bar.

c)

Caption of command button.

d)

Value of check box.

e)

Auto size of label.

f)

Interval of timer.

Q5) Write an ADO code for performing the following operations on Book Table with fields : Bookno, Bookname, author, price : Add, Edit, Delete, view, first, next, last, previous. Q6) Write short notes on the following (any 3) : a)

Date functions in VB.

b)

Arrays in VB.

c)

Dialog Boxes in VB.

d)

Cursor Types in VB.

vvvv

[3775]-317

2

[12] [12]



P603 [3775] - 318 M.B.A. 305 D : SUPPLY CHAIN & LOGISTICS MANAGEMENT (Production & Material Specialization) (2008 Pattern) (Sem. - III) Time : 3 Hours]

[Max. Marks :70


Answer any five questions.

2)


Q1) Supply chains have been described as an extended enterprises. What does that description means? What challenges are presented by this concept? Discuss. OR Discuss how supply chain management decisions impact the ability to excel in certain dimensions as given below : a)

Conformance to requirements.

b)

Product selection.

c)

Value added services.

d)

Price.

Q2) Explain the logistics-manufacturing interface that exists in an organization. Discuss the customer service issues at the logistics manufacturing interface. Q3) Explain the role of IT in information system integration for supply chains. Discuss considerations for supply chain information system design.

P.T.O.

Q4) Explain the role of inventory in meeting supply chain objectives. Discuss some of the inventory management practices organization adopt for efficient supply chains with suitable examples. Q5) State the meaning and objectives of protective packaging. Discuss the relationship of protective packaging with : a)

Selection of mode of transport.

b)

Logistics cost.

c)

Customer.

Q6) Why documentation is important in transport administration and transport functionality? Justify with suitable examples. Q7) Discuss “Operational integration creates value in supply chain management”. Q8) Write short notes on any two of the followings : a)

ERP and supply chain management.

b)

Material handling.

c)

Enterprise facility network.

d)

Evolution of world class supply chains.

vvvv

[3775]-318

2



P604

[3775] - 319 M.B.A. HUMAN RESOURCE MANAGEMENT 305 E : Personnel administration - application & Procedure (2008 Pattern)

Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Out of remaining attempt any three. 3) Figures to the right indicate max marks for that question.

Q1) a) b)

Define personnel administration. What are its objectives? What is absenteeism? How to improve attendance?

[15] [10]

Q2) Explain the concepts of Fair Wage, Minimum Wage & Living Wage. [15] Q3) Draft an Appointment letter for HR officer.

[15]

Q4) Draft a warning letter for disobeying lawful & reasonable order of a superior. [15] Q5) Mention the circumstances in which an employee is disqualified from receiving bonus. [15] Q6) Write short notes on any three : a) Personal file. b) Promotion. c) Discipline in industry. d) ESI Returns.

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[15]



P605 [3775] - 320 M.B.A. 305 F : ENVIRONMENT & GLOBAL COMPETITIVENESS (2008 Pattern) (Sem. - III) Time : 3 Hours]

[Max. Marks :70



2)

Attempt any Four questions from the remaining.

3)

Figures to the right indicate full marks.

Q1) Define the term ‘Competitiveness’. Explain its nature & scope in detail.[10] Q2) Explain the factor Endowment Theory of International Trade.

[15]

Q3) Explain the impact of geographical aspects on International Business and the determination of business strategies. [15] Q4) What do you mean by commercial Geography? Explain the nature, importance and significance of commercial geography. [15] Q5) Explain the competitive Advantage Theory given by Michel Porter. [15] Q6) Write short notes (any 3) : a) Borderless World Concept. b) Global Dynamic Forces. c) Indicators of World Competitiveness. d) International Business Environment.

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[15]



P606

[3775] - 402 M.B.A. 402 : INTERNATIONAL BUSINESS MANAGEMENT (2008 Pattern) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70


Section - II is compulsory.

2)

Attempt any three questions from Section - I

3)

Each question from Section - I carries 15 marks and Section - II (case study) carries 25 marks.

SECTION - I Q1) Explain the Ricardos theory of comparative cost advantage with some examples what are the assumptions made in the theory of comparative cost advantage. Q2) Explain the porters Diamond theory of National competitive advantage. Q3) What are the Ethical issues an international manager has to consider in an international business. Q4) What do you mean by Multi - National Enterprise ? Explain the advantages and disadvantages of MNEs from the point of view of MNEs as well as the host country. Q5) Short notes (Do any three): a)

IMF.

b)

Types of L/Cs .

c)

Non - Tariff barriers .

d)

Balance of payment .

e)

Contractual mode of entry . P.T.O.

SECTION - II Q6)

Case Study

Mexico Located directly south of the United States, Mexico covers an area of 756,000 square miles. It is the third-largest country in Latin America and the thirteenth-largest in the world. The most recent estimates place the population at around 107 million, and this number is increasing at a rate of about 1.4 percent annually. As a result, today Mexico is one of the youngest countries in the world. Approximately 55 percent of the population is under the age of 20, while a mere 4 percent is 65 years of age or older. Today, even though the economy is uncertain as in the rest of the world and has political risk, Mexico has made it-self attractive for foreign investment. Trade agreements with the United States and Canada (NAFTA), the EU, Japan, and dozens of Latin American Countries have begun to fully integrate the Mexican economy into the global trading system. Multinationals in a wide variety of industries, from computers to electronics and from pharmaceuticals to manufacturing, have invested billions of dollars in the country. Telefonica, the giant Spanish telecommunications firm, is putting together a wireless network across Latin America, and Mexico is one of the countries that it has targeted for investment. Meanwhile, manufacturers not only from the United States but also from Asia to Europe have helped sustain Mexicos booming maquiladora assembly industry. By the turn of the century over 1.2 million people were employed in this industry including 600,000 in the two border states of Baja California and Chihuahua. Thomson SA, the French consumer electronics firm, has three plants in the border states that make export TVs and digital decoder boxes. And like a growing number of MNCs located in Mexico, the firm is now moving away [3775]-402

-2-

from importing parts and materials from outside and producing everything within the country. One reason for this move is that under the terms of the North American Free Trade Agreement only parts and materials originating in one of the three NAFTA trading partners are now allowed to enter the processing zones duty-free. Anything originating outside these three countries is subject to tariffs of as much as 25 percent. So the French MNC Thomson is building a picture-tube factory in Baja California so that it will no longer have to import dutiable tubes from Italy. In many cases, imported items from the European Union-however, are allowed to enter duty-free because in 1999 Mexico signed a free-trade agreement with the EU. As a result, a host of firms, including Philips Electronics and Siemens, poured large amounts of investment into the country. At the same time Mexico also has begun negotiating another freetrade pact with the four Nordic countries, raising the likelihood that firms such as Nokia, Ericsson, and Saab-Scania will also invest heavily in the country. While many European MNCs are now investing in Mexico, the United States still remains the largest investor. Over 60 percent of all outside investment is by U.S. firms. Asian companies, in particular Japanese MNCs, also have large holdings in the country, although these firms have been scaling back in recent years because of the import duties and the fact that Mexican labor costs are beginning to rise, thus making it more cost - effective to produce some types of goods in Asia and export them to North America. The largest investments in Mexico are in the industrial sector (around 60 percent of the total) and services (around 30 percent). One of the major benefits of locating in Mexico is the highly skilled labor force that can be hired at fairly low wages when compared with those paid elsewhere, especially in the United States. Additionally, manufacturing firms that have located there report high productivity growth rates and quality performance. A study by the Massachusetts Institute of Technology on auto assembly plants in Canada, the United States, and Mexico reported that Mexican plants performed well. Another by J.D. Power and Associates noted that Ford Motors Hermisillo plant was the best in all of North America. Computer and electronic firms are also finding Mexico to be an excellent choice for new expansion plants.

[3775]-402

-3-

www.mexicool.com Questions a)

Why would multinationals be interested in setting up operations in Mexico? Give two reasons.

b)

Would cultural differences be a major stumbling block for U.S. MNCs doing business in Mexico? For European firms? For Japanese firms? Explain your answer.

c)

Why might MNCs be interested in studying the organizational culture in Mexican firms before deciding whether to locate there? Explain your logic.

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[3775] - 402

-4-



P607 [3775] - 404 M.B.A. SERVICES MARKETING (404 A) : Marketing Specialization (2008 Pattern) (Sem. - IV) Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q.1 is compulsory. 2) Attempt any Three questions out of remaining questions.

Q1) a)

Motivating Employees to Care for the Customer : The Case of Hospitals Hospital patients have enough problems with their illness not to confront poor service as well. Bernard J Lachner, president of Evanston (III). Hospital, underscored the problem. Whether the physician, the house staff or the nurse, the waiter, xray or emergency room, the admitting clerk is rude; the maid who bumps the bed while cleaning: the parking-lot attendant who is less than helpful when the lot is full; the cafeteria that turns away visitors; the pharmacy that has limited hours for outpatients - all of this suggests that hospitals operate for their own convenience and not that of the patient, his family and friends. Hospitals today are turning to guest-room programs to train and motivate Physicians, nurses and other employees in hospitality. Radford (III). Community Hospital is among the latest of several hospitals to add a further wrinkle-a “guaranteed services” program. Radford set up a fund of $10,000 out of which they pay patients who have a justified complaint ranging from cold food to overlong waits in the emergency room. The “hook” is that any money not paid out of the fund at the end of the year is divided among the hospital’s employees. This plan has added a tremendous incentive for the staff to treat the patients well. If there are one hundred employees and no patients have to be paid by the end of the year, each employee gets a $100 bonus. In the first six months, the hospital had to pay out only $300 to patients. [15] P.T.O.

Questions : 1) Explain the role of service Employees in achieving better customer satisfaction in Hospital Marketing. 2) Discuss the concept of ‘Service Profit Chain’ with the help of above mentioned example. 3) Discuss some important issues related to Hospital/Healthcare marketing. b) Explain ‘SERVQVAL’ model of service quality. [10] Q2) a) b) c)

Compare Goods & services. Give classification bases for services. Explain the concept ‘Goods-Services Continuum’.

Q3) a)

“Pricing of services is more challenging than pricing of goods” Do you agree? Justify your answer. [8] Suggest some techniques to manage demand variations in ‘Public Transport Services’. [7]

b)

Q4) a) b)

[5] [5] [5]

Explain the role & importance of Physical Evidence in Services Marketing. [8] How will you design Servicescape (Physical Evidence) for Travel & Tourism office? [7]

Q5) Explain the process of ‘Complaints Handling’. Can this process be used as a tool to improve the customer satisfaction? Quote suitable examples. [15] Q6) Write short notes on (any two) : a) Waiting Time Management. b) Online channels for service delivery. c) Self-service Technologies. d) Services Marketing Triangle.

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[3775]-404

2

[7.5 Marks Each]



P608 [3775] - 408 M.B.A. (Sem. - IV) LABOUR WELFARE (404 E) (HRM Specialisation) (2008 Pattern) Time : 3 Hours]

[Max. Marks :70



2)

Attempt any three questions from the remaining.

Q1) a) b)

Describe the various theories of labour welfare [15] “There is close relationship between labour welfare and productivity”. Do you agree with the statement? Justify your stand. [10]

Q2) Describe the structure and functioning of ILO.

[15]

Q3) Critically examine the need and importance of WPM in labour Welfare.[15] Q4) Explain the role of Non-statutory welfare agencies in labour welfare with example. [15] Q5) Discuss in detail the impact of Industrialisation on countries like India.[15] Q6) Describe the health and welfare provisions under the Factories Act 1948.[15] Q7) Write short notes on any three : a) Local self-government and labour welfare. b) Concept of workers education. c) Industrial Hygiene. d) Corporate social responsibility. e) ILC.

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[15]



P609 [3775] - 409 M.B.A. 404 F : INTERNATIONAL BUSINESS OPERATIONS (2008) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70


Attempt any 5 questions.

2)


Q1) Explain the advantages and limitations of Inhouse manufacturing & outsourcing manufacturing. [14] Q2) What is Benchmarking? What are the different provisions regarding Benchmarking in international operations. [14] Q3) ‘Global logistics plays a very crucial role in international operations’. Justify. [14] Q4) Explain the various factors that must be considered for location of international business unit. [14] Q5) How does technology get transferred at global level? How it is beneficial in international operations? [14] Q6) Explain the impact and influence of international operations on the R&D activities of an enterprise. [14] Q7) Write notes on (any 2) : a) Planning in international operations. b) The Toyata way. c) HR practices in international operations.

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[14]



P610

[3775] - 410 M.B.A. (405 A) MARKETING STRATEGY AND RELATIONSHIP MARKETING (2008 Pattern) (Sem. - IV)

Time : 3 Hours]

[Max. Marks :70


Answer any three questions from Section - I.

2)

Answer any two questions from Section - II.

3)


4)

Answers to both sections should be written in one and the same answer book.

SECTION - I Q1) “Every industry, whether big or small, experiences a problem of decline in sales at some point or the other”. The down trend in the sales may be due to several reasons. What are these reasons? What are the remedies to lift the sagging sales? Discuss with relevant examples. Q2) “Differentiation strategies are useful in obtaining sustainable competitive advantage” explain with the help of appropriate examples. Q3) Explain step by step how would you convert the planned innovation into new product development and its successful commercialization at the market place speedily? Make and state your assumptions clearly. Q4) Define market. What are different types of markets? Explain the process of market segmentation and how segmentation of market is beneficial to a marketer. Q5) Discuss the salient features and common trends in strategic marketing management with the help of examples. P.T.O.

SECTION - II Q6) “Healthy relationship and interaction is the kingpin of successful marketing”. Explain the statement with suitable examples. Q7) Explain the scope of CRM in services marketing which would be facing increasing global competition in 21st century. Q8) “Customers are classified into different profit tiers”. Describe the customer product profitability analysis. Explain how this classification is beneficial to a firm. Q9) Explain the database marketing. What are its advantages? State its limitations in the Indian environment.

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[3775]-410

2



P611 [3775] - 412 M.B.A. - IV 405 C : Software Project Management & Information Technology (2008 Pattern) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70



2)

Solve any 3 questions from remaining.

Q1) Given the following information Regarding a project :

[10]

Activity

Optimistic Time

Most Likely Time Pessimistic Time

1-2

4

6

8

2-3

5

7

15

2-4

4

8

12

3-5

10

18

26

3-6

15

20

25

4-6

8

9

16

5-7

4

8

12

6-7

1

2

3

7-8

6

7

8

construct the network & calculate the critical path. Q2) What is Resource planning? Define different methods of estimation in brief? [20] Q3) Discuss Performance Evaluation Technique.

[20]

Q4) What is Test plan? Differenciate between White Box Testing & Black Box Testing? [20] P.T.O.

Q5) Write short notes on (any 4) : a) Reileigh curve. b)

COCOMO model

c)

Resource allocation

d)

Design & walk through

e)

CASE Tools.

[20]

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[3775]-412

2



P612 [3775] - 414 M.B.A. HUMAN RESOURCE MANAGEMENT SPECIALIZATION 405 E : Labour Laws - II (2008 Pattern) Time : 3 Hours]

[Max. Marks :70


Answer any five questions.

2)


Q1) Define “Industry” as given in ID Act 1947. Explain whether municipal corporations, Hospitals and Educational Institutes are Industries. Q2) Explain in detail unfair labour practices on part of a trade union. Give your suggestions to reduce them. Q3) Explain terms Employer’s and Employee’s contribution under ESI. What are other provision in ESI Act related to contribution. Q4) Explain salient provisions of employees provident fund act 1952. What is EDLIS. Q5) Explain in detail. Procedure for certification of standing orders. Q6) Explain in detail terms “Dependant” and “Partial Disablement” under workmen’s compensation act 1923. Q7) Write short notes on any two : a) Retrenchment and layoff. b) Industrial dispute. c) Labour court. d) Medical benefits under E.S.I. e) Misconducts.

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P613 [3775] - 416 M.B.A. (Sem. - IV) 406 A : PRODUCT & BRAND MANAGEMENT Marketing Specialization (2008) Time : 3 Hours]

[Max. Marks :70



2)


Q1) Explain in brief : a)

Methods of estimating market & sales potential.

b)

Sales forecasting planning for involvement in international market.

Q2) What are the advantages & disadvantages of product focused organization & market focused organization? Q3) Most of the foreign brands introduced in India have failed. briefly discuss possible reasons. Q4) Why brand positioning & brand building is necessary? Illustrate your answer with suitable example. Q5) Write short notes on : a)

Competitor Analysis.

b)

Brand Revitalization.

c)

Brand Audits.

d)

Design of Manufacturer. P.T.O.

Q6) What is product development and changes affecting product management? Q7) What is Brand Reinforcement?

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[3775]-416

2



P614 [3775] - 418 M.B.A. 406 C : SPECIALIZATION COMPUTER - BUSINESS APPLICATIONS (2008 Pattern) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70


Q1 and Q6 is compulsory.

2)

Attempt any 3 from the remaining.

3)

State your assumptions, if any.

4)

Draw neat diagrams wherever required.

Q1) Explain in detail the process of sales order management with the help of following : [20] a)

Context level diagram.

b)

First level data flow diagram.

c)

Table layouts.

d)

ER diagram.

Q2) What is production planning? Explain production planning cycle (PPC) in detail. [10] Q3) Explain material requirement planning (MRP) in detail.

[10]

Q4) Explain various ratio and expense analysis.

[10]

Q5) Design the screen to enter employee’s personal and salary and allowances details. State the major validations required. [10]

P.T.O.

Q6) Write short notes on the following (any 4) : a)

Employee Training.

b)

Bill of material (BOM).

c)

Need of sales analysis in marketing.

d)

Accounts receivables and Account payables.

e)

Material procurement.

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[3775]-418

2

[20]



P615 [3775] - 420 M.B.A. 406 E : Strategic Human Resource Management (2008 Pattern) (Sem. - IV) Time : 3 Hours]

[Max. Marks :70



2)


Q1) Define strategy and strategic management. Explain any two business strategies. Q2) Explain advantages and disadvantages of online recruitment. How does it operate. Q3) Explain meaning of Key Result Area (KRA). Design KRA for HR manager. Q4) Explain objectives of compensation strategies. Explain any two compensation strategies. Q5) Explain concepts of down sizing and project based employment. Q6) Discuss in detail Human issues in Mergers and acquisitions. Q7) How would one develop HR as a value added function? Q8) Write short notes on any two : a) Strategic HRM. b) Learning organisation. c) Succession Planning. d) Merit based promotions. e) Broad banding.

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P793 [3775] - 202 M.B.A. (202) FINANCIAL MANAGEMENT (2008 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Q.No.1 is compulsory . 2) Attempt any four from remaining. 3) All questions carry equal marks.

Q1) Answer the Following Questions (any 7).

[Max. Marks :70

[14]

a)

Explain with example what is fair capitalization.

b)

What exactly I.R.R. signifies.

c)

Mr. Rajan needs Rs.10000/- to buy a mobile handset next year. Money fetch 7% p.a. in fixed Interest market. How much amount Mr. Rajan should invest today to achieve the goal?

d)

The Current Ratio is twice than Quick Ratio. Calculate value of stock, if working capital is Rs. 40000/- & bank overdraft is Rs. 10000/-

e)

Profit & Loss A/c shows an Opening Balance of Rs. 30000/-, profit earned during the year is Rs. 120000/-, the balance in the same A/c at the end is Rs.65000/-. During the year amount transferred to General Reserve is Rs. 10% of profit earned, interim Dividend paid Rs. 50000/-. Depreciation Rs. 48000/- profit on sale of investment sold Rs. 6000/-. Calculate Funds from operation if provision for Taxation is Rs.18500/-.

f)

M/s. Anamika Ltd. has to maintain 9.5% p.a. Growth rate in 2010 - 11. Company proposes to pay 180% .Dividend against proposed market price of Rs.1440/- per share. Balance sheet of the company shows that it has 20 Lacs equity capital financed by 0.20 Lacs share holders. Calculate proposed equity cost of capital.

g)

How proposed Dividend A/c will appear in the Books of Y Ltd. If during the year company has paid interim Dividend of Rs. 45000/- to its equity P.T.O. share holders.

Dividend proposed for (2008) Rs. 49000/-, for (2009) Rs. 95000/- .Dividend paid for the year (2008) Rs. 54000/- .Amount charged to Revenue A/c (200809) Rs 100,000/-. h)

Find out Sources & Application in the following transactions. Balance on (Rs.Lacs)

particulars

i)

Machinery (At cost) Accumulated Depreciation Cost price of M/c sold

1.1.09 Rs. 18.70 0.70 1.70

1.1.08

Depreciation provided during the year.

0.80 Lacs.

12.50 0.30 (Depreciation Accumulated Rs. 0.40 Lacs)

How many years will be required to double the Investment if interest rate is 8% p.a. available in the market.

Q2) M/s. Rohini Ltd. wants to enter into the field of production & sale of House hold Appliances Following Details are available:a)

Capital Out Lay Rs. 26/- Lacs.

b)

Salvage value at the end of 4th year Rs. 2/- Lacs.

c)

Tax Rate 40%.

d)

Projected sale As per market survey for Total sale of 1.20 Lacs units in 4 years life - 1st year 20% , 30% each in next 2 years, & Balance in terminal year. Cost & Revenue Details (per unit)

e)

Year 1 2 3 4

[3775]-202

Selling Price Rs. 500/600/650/750/-

P.V. Ratio 30% 20% 20% 12%

Cash Fixed Cost Rs. 75/80/80/60/-

-2-

Discounting factors 0.90 0.81 0.73 0.66

f)

Initial Investment is arranged from NBFC at 11% p.a. Suggest the management based on NPV and Discounted Pay Back whether Investment is justifiable or not.

Q3) Define Financial planning , state its objectives. Explain various factors which are required to be consider while preparing financial plan. Q4) a) b)

Differentiate: over capitalization vs under capitalization. Explain the concept Trading on Equity.

Q5) M/s. XYZ Ltd. has Total turnover of Rs.75 Lacs (proportion of cash sale & credit sale is 1:2). Its variable cost is 60% of credit sale & annual cost is Rs.10/- Lacs p.a. Companys Management plans to relax credit policy of 1 month to either 2 months or 3 months, as the case may be following information is available. Particulars

Present Policy

Proposed Option I

Proposed Option II

Average Age of Debtors Increase in sales % of Bad Debts

1 Month 1%

2 Months 20% 2.5%

3 Months 30% 5%

Companies required Rate of Return is 20% on Investment before Tax. Evaluate the proposal & suggest the better course of action. Q6) M/s. Sameera Ltd. submit following Details of its costs. Calculate working capital requirements. Particulars

Cost (Per Units) Rs.

Raw Material

400/-

Direct Labour Overhead (Includes Depreciation & Amortization Rs.50/-)

150/-

350/900

Total Cost

[3775]-202

-3-

Additional Data: a) Minimum Cash Balance Rs.40000/-. b) Profit per unit 150/- ; output p.a. 52000 units. c)

Raw Material Remain in Stores Avg. 4 weeks.

d)

Credit to customers Avg . 8 weeks & Received from supplier Avg. 4. weeks.

e)

Finished Goods Avg . 4 weeks. Partly finished goods average 2 weeks. (stage of completion 100% material & 50% for other element of cost).

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[3775]-202

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P794


[3775] - 314 M.B.A. (Sem. - III)

304F - INTERNATIONAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT (International Business specialization) (2008 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Explain characteristics of global supply chains and key tasks of supply chain managers. Q2) Explain the types and salient features of ocean transport in context of global logistics. Q3) State the meaning of 3PL and 4PL service providers. Discuss considerations for hiring 3PL service providers. Q4) Explain significance of customer service in context of supply chain management. Outline a framework for customer service strategy. Q5) State importance of Network Design for global supply chain management. Discuss the factors influencing Network Design decisions. Q6) Describe impact of trade blocks / FTZ on global supply chain management.

P.T.O.

Q7) Discuss strategies to achieve coordination in global supply chains. Explain what role use of IT can play in coordination. Q8) Write notes on any two of the following: a)

Trends in International Supply Chain Management.

b)

Symptoms of poor inventory management.

c)

Containerization.

d)

Factors influencing mode selection decisions.

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[3775]-314

-2-



P795 [3775] - 411 M.B.A. (Sem. - IV) INTERNATIONAL FINANCE (405B) (2008 Pattern)


[Max. Marks :70

Q1) Explain the nature & scope of International Finance. How IT is useful in managing International Finance? Q2) Differentiate Between:a)

Spot Exchange market & Forward Exchange market.

b)

Foreign Exchange & Foreign Exchange market.

Q3) RBI Plays a very important role in managing & controlling foreign Exchange markets - Justify. Q4) State & Explain the different methods of Trade Settlement in International Trade. Q5) What do you mean by Hedging ? Discuss the various tools of Hedging in Foreign Exchange. Q6) Explain the meaning & characteristic features of Pre - Shippment & Post shippment Finance. Q7) Write a note on :- (any 2) a)

Euro currency.

b)

Export Oriented Unit (EOU)

c)

IAS on Foreign Transactions.

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P796 [3775] - 415 M.B.A. (Sem. - IV) FOREIGN EXCHANGE MANAGEMENT (405 F) (2008 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Explain the various methods of Trade settlement in International Trade. Q2) Explain the concept of Fixed Exchange Rate & Flexible Exchange Rate. Explain the merits & demerits of fixed exchange rate. Q3) Write a detail note on :a)

Foreign Exchange & Foreign Exchange markets.

b)

Buyers Credit & Suppliers credit.

Q4) Explain in detail the payment mechanism followed by using Letter of Credit as a medium of settling debts in International Business. Q5) Explain the objectives, functions & Organization of International Monetary Fund [IMF]. Q6) Explain the term gold standards. What are its various advantages& limitations? Q7) What do you mean by Non Resident Accounts? Explain its significance & different types.

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P797 [3775] - 421 M.B.A. (Sem. - IV) (406F): INTERNATIONAL FINANCIAL MANAGEMENT (2008 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Discuss the significance of International Finance. Explain the advantages & rish involved in the International Finance. Q2) Differentiate between Spot Exchange market & Forward Exchange market. State the features of spot contract. Q3) State & Explain the theory of Purchasing Power Parity of Foreign Exchange. Q4) Explain the meaning and characteristic features of American Depository Receipts [ADRs]. Q5) Write a note on :- (Any 2) a)

Exchange Rish & Exchange Exposure.

b)

Euro Dollars.

c)

Currency Swaps.

Q6) Explain the concept of Hedging. Discuss the various External Techniques of Hedging in Foreign Exchange. Q7) What are the various difficulties faced by MNCs in evaluating the foreign Projects.

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P798 [3775] - 41 M.B.A. (Sem. - III) 304 -D QUALITY MANAGEMENT (Production & Materials Specialization) (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Explain the meaning of internal and external failure cost of quality. How can these costs be controlled? Q2) Elaborate the principles given by Dr. Deming and Ishikawa in the field of quality management. Q3) State the meaning of acceptance sampling. Discuss in details elements of operating characteristics (OC) curve. Q4) What is Statistical Process Control? Explain Describe any two types of control charts. Q5) Discuss the success and failure models in reliability. Q6) Discuss the role of leadership and organization culture in effective implementation of TQM in an organization. Q7) Give outline, Prerequisites and application of ISO - 9000 Quality system. Q8) Write short notes on any two of the followings: a) b) c) d)

Fish bone diagram. Quality audit. Elements of TQM House of Quality.

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P799

[3775] - 53 M.B.A. 403: CURRENT TRENDS IN MANAGEMENT (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) why there is a need of Knowledge Management? Comment on KM practices. Q2) Explain knowledge management and six Sigma interface. Explain the concept of customer focus in six sigma. Q3) Mergers and Acquisitions is a need of Future business growth. Do you agree? Explain with suitable examples. Q4) Discuss IT enabled services make business process effective and efficient why e - learning is gaining rapid importance. Q5) Describe Total Quality Management. What are the qualities of manufacturing organizations to achieve world class status? Q6) Discuss: Corporate governance covers business ethics while Corporate Social Responsibility is giving back to community. Q7) Write short notes on Any Two: a)

Lean manufacturing practices.

b)

Theory of constraints.

c)

Sarbanes - Oxley Act of 2002

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P848

[3775] - 25 M.B.A. (Sem. - II) 205: MATERIALS & LOGISTICS MANAGEMENT (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Explain how the scope of materials management has widened with its increasing importance. Q2) Explain various costs associated with inventory and their significance. Q3) Describe the process of carrying out FSN and VED analysis in an organization. Q4) Describe the inputs and outputs of Material Requirement planning system. Q5) Explain the responsibilities of purchase Department in manufacturing Organizations. Q6) Discuss the role of codification and value analysis in efficient materials management. Q7) Explain the concept and objectives of supply chain Management. State its relationship with Materials Management. Q8) Write notes of any two of the followings. a)

EOQ with discounts.

b)

Mechanized and automated material handling equipments.

c)

Procedure for importing materials.

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P849 [3775] - 32 M.B.A. (Sem. - III)

MANAGEMENT CONTROL SYSTEM (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) All questions carry equal marks. 2) Attempt any five questions.

[Max. Marks :70

Q1) Management Control is the process by which manager influence other members of the organization to implement the organizations strategies Explain. Q2) Explain various responsibility centres in detail. Q3) Balance score card started as a performance Measurement system but has ended up as a full pledged management control systems Explain with suitable examples. Q4) What are the differences in nature of control in service industry and manufacturing industry? Explain the management control system applied to Insurance companies. Q5) How Audil-function is a control tool? distinguish between cost Audit & financial Audit. Q6) Write a short note on (any three) i)

Strategic planning.

ii)

Goal Congruence.

iii)

Interval Audit.

iv)

Performance evaluation.

P.T.O.

Q7) M/s. Maithilee Ltd. has two divisions A and B A sales 2/3 (two third) of its product to division B and rest in open market. cost and revenue of this division and that of company for year 2009 is given as under. Particulars

ADivision

BDivision

Total

(Rs.)

(Rs.)

(Rs.)

Sales (outside only)

8,000

24,000

32,000

Cost of manufacturing

12,000

10,000

22,000

Profit

10,000

There is no opening and closing stock. you are required to find out profit of each division and that of company under following options of transfer pricing. a)

At cost.

b)

At cost plus margin of 25%.

zzzz

[3775]-32

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P1219 [3775] - 65 M.B.A. (Sem. - IV)

(408 B) STRATEGIC FINANCIAL MANAGEMENT (2005 Pattern) Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Attempt any five questions from Section - I. Each question from Section - I carries 11 marks. 2) Attempt any one question from Section - II and it carries 15 marks. 3) Answers to both the Sections are to be written on same answer sheet.

SECTION - I Q1) What is corporate restructuring? What are the symptoms of corporate restructuring? How such plan is drawn? [11] Q2) What is the concept of EVA? What are the ideas or ways for rewarding the shareholders? [11] Q3) What is ethical dilemma a finance manager faces? Explain the ethical economic combinations? [11] Q4) Explain the importance of VRs in strategic wage Management. With reference to Finance. [11] Q5) What are the strategic pricing at different stages of a Products Life - cycle?[11] Q6) Explain how NINE REFERENCES have a role to play for strategic Financial Management. [11] SECTION - II Q7) Top class products Ltd. has several product lines with a sales manager in change of each product line and he is paid a bonus based on the net income generated by his product line. In analyzing the performance of one product line, the general sales manager noted that the sales decline from Rs. 8 Lakhs to Rs. 6 Lakhs for the current year. However, the product line manager received a larger bonus than last year because net income increased from Rs. 90,000 last year to Rs.1,20,000 for the current year. P.T.O.

The general sales manager wonders how the product line manager is entitled to a bonus with a decline in sales. He also wants to know how net income increased, when sales declined. What do you think of the present method of paying the bonus? Can you suggest some other method? The data given in support for the bonus payment are : Year 1 Units sold at Rs. 20 40,000 Standard variable cost of the product per unit (Rs.) 8 Fixed factory overheads cost (Rs.) 2,00,000 Selling and distributed expenses (assumed to be fixed) (Rs.) 1,40,000 Standard fixed factory overheads per unit (Rs.) 5 Units produced 30,000 Units - opening finished goods inventory

Year 2 30,000 8 2,00,000 1,40,000 5 50,000 10,000

All factory overheads variances are written off to cost of good sold.

[15]

Q8) Small Company is being acquired by large company on a share exchange basis. Their selected data are as follows : Large

Small

Profit after tax (Rs. Lakh)

56

21

Number of Shares (Lakh)

10

8.4

Earnings per share (Rs.)

5.6

2.5

Price Earning Ratio

12.5

7.5

Determine : a) Per merger, market value per share and b) The maximum exchange ratio. Large company should offer without dilution of (1) EPS. [15]

zzzz

[3775] - 65

-2-

Total No. of Questions :7]

P866

[3775] - 11 M.B.A. (Sem. - I)


(101) ORGANISATIONAL BEHAVIOUR & PPM (2005 Pattern) (Back log) Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q1 is compulsory. 2) Solve any 3 out of the remaining figures to the right indicate full marks.

Q1) a) b)

Define decision making. Explain the steps in decision making. [15] Define motivation. Distinguish between primary motives & secondary motives. [10]

Q2) What is the meaning of the term personality? How is the personality developed? [15] Q3) What is controlling? Elaborate the techniques of controlling.

[15]

Q4) Explain the term OB, what are the fundamental concepts involved in OB.[15] Q5) Elaborate the nature & purpose of planning in detail.

[15]

Q6) What is conflict management? What are the strategies for encouraging conflict? [15] Q7) Write short notes on Any Three: a) Functions of management. b) Importance of leadership. c) Co-ordination. d) Formation of teams. e) Job satisfaction.

kbkb

[15]


P867

[3775] - 34 M.B.A. (Sem. - III)


ADVANCED FINANCIAL MANAGEMENT

(303B) (2005 Pattern) Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q. No. 1 is compulsory. 2) Answer any two questions from Section I and any two questions from Section II. 3) Use of simple calculator is allowed.

Q1) Discuss the factors affecting dividend policy of an organisation?

[10]

SECTION - I Q2) Discuss the importance of liquidity and solvency ratios.

[15]

Q3) Write short notes on (Any Three) :

[15]

a)

Commercial Paper.

b)

Internal Rate of Return.

c)

Fund Flow Statement.

d)

Modiglliani and Miler Approach.

e)

Types of dividend.

Q4) What are the different methods of evaluating capital expenditure proposals?[15] Q5) How Fund Flow Statements and Cash budget help the Organisation.

[15]

SECTION - II Q6) Complete the following financial statements on the basis of ratios given below [15] P.T.O.

Profit and Loss Account for the year ended 31st March 2007 Particulars Cost of Goods Sold Operating Expenses Gross Profit Total Debenture Interest Income Tax Net Profit Total

Amt. (Rs.)

Particulars

6,00,000

Sales

----------------------------

Total

----------

Gross Profit

----------

Total

----------

10,000 ----------------------------

Amt. (Rs.) 20,00,000

Balance-Sheet as at 31st March, 2007 Liabilities Share Capital Reserves & Surplus 10% Debentures Sundry Creditors TOTAL

Amt. (Rs.) ----------

Assets Fixed Assets

Amt. (Rs.) ----------

------------------

Cash Stock

-----------------

60,000 ----------

Debtors TOTAL

35,000 ---------

Additional Information a) Net Profit to Sales 5%. b) Current Ratio 1.5. c) Return on Net Worth 20%. d) Inventory Turnover 15 times (Based on cost of goods sold). e) Share capital to Reserves 4 : 1. f) Rate of Income Tax 50%. Q7) Grow More Ltd. Is presently operating at 60% level producing 36,000 units Per annum. In view of favorable market conditions it has been decided. That from 1st January, 2010 the company operate at 90% capacity. The following information is available. Existing cost price structure per unit is given below. [15] [3775]-34

2

Particulars Raw Material Wages Overheads (Variable) Overheads (Fixed) Profits

Amt. (Rs.) 4 2 2 1 1

It is expected that the cost of raw material, wage rate, overheads and sales per unit will remain unchanged in 2010. Raw materials remain is stores for 2 months before these are issued to production. Theses units remain in production process for 1 month. Finished goods remain in go down for 2 months Credit allowed to debtors is 2 months and credit allowed by creditors is 1 month. Lag in wages and overheads payment is 1 month. It may be assumed that wages and overheads accrue evenly throughout the production cycle. You are required to calculate the working capital requirement. Q8) A company requires and initial investment of Rs. 40,000. The estimated cash inflows are as follows. [15] Year Amt. (Rs.) 1 7,000 2 14,000 3 18,000 4 20,000 5 25,000 Using 10% as the cost of capital (rate of discount) determine the following a) b) c)

Payback Period. Net Present Vale. Profitability Index.

[3775]-34

3

Q9) From the below given information prepare Fund Flow Statement.

[15]

Balance-Sheets of Surya Sales Ltd. Particulars Equity Capital 9% Pref. Capital Debentures

2006(Rs.) 2007(Rs.) 30,000 35,000 20,000 10,000 10,000 20,000

Reserves R.D.D. Current Liabilities TOTAL

11,000 1,000

27,000 1,500

7,000 79,000

14,500 1,08,000

a) b) c) d)

Particulars 2006(Rs.) 2007(Rs.) Fixed Assets 51,000 62,000 Investments 3,000 8,000 Current Assets 24,000 37,500 Preliminary Expenses. 1,000 500

TOTAL

79,000

1,08,000

A Machine costing Rs. 7,000 (book value Rs. 4,000) was sold for Rs. 2,500/15% dividend was paid on equity capital in addition to pref. dividend on opening balance of capital. The preference shares were redeemed at the end of the year @ 5% premium. Depreciation written off Rs. 7,000/- on fixed assets.

kbkb

[3775]-34

4


P868

[3775] - 38 M.B.A.


INTEGRATED MARKETING COMMUNICATION

(2005 Old Pattern) (Sem. - III) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Define advertising. Discuss various objections on advertising with suitable examples. Q2) Discuss the role played by different departments in an Advertising Agency. Also enlist various services offered by an advertising agency. Q3) What is copy testing? Explain pre-testing & post-testing techniques used for copy testing. Q4) What is Advertising Budged? Elaborate various methods of appropriation for advertising budget. Q5) Define sales promotion? Explain various sales promotion schemes used by a) Mobile services providers (Airtel, Vodafone, Idea). b) Airline Industries (Kingfisher, Jet, Indigo). Q6) What is PR? What is its significance in todays era of competition. Also enlist various tools of PR used by companies. Q7) Write short notes on (Any Two) : a) Types of advertising. b) Media mix. c) Reach & frequency. d) Event Management. e) Internet as a media.

kbkb


P572


[3775] - 58 M.B.A. (404 E) LABOUR WELFARE (2005 Pattern) (Sem. - IV)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Attempt 3 questions from Section 1 and 2 questions from Section II. 2) All questions carries equal marks.

SECTION I Q1) Define Strategic Marketing Management. Why there is a need for the same, and arrange ‘External Analysis’ and ‘Internal Ananlysis’ of the same. Q2) How the competition is identified? Potential competitors SWAT Analysis you will carry out? Q3) How a businessman deal with strategic uncertainity. How a environmental analysis is done for the same. Q4) Explain in details how ‘Differentiation strategies’. “Strategic positioning” and “Strong branding” is achieved. Q5) In “Nature-Market”, “Declining market”, Hostile Market” and “Rural Market” Which marketing strategies are adopted. SECTION II Q6) By way on Relationship Marketing, How poradign is shifted from routine to modern approach to marketing? Q7) Explain in details “Customer Life Cycle”. How customers are attracted, retaind and grown? Q8) Write short notes on : a)

Database Marketing.

b)

Data warehousing.

c)

Data mining.

####



P573

[3775] - 59 M.B.A. (407 A) MARKETING STRATEGY& RELATIONSHIP MARKETING (2005 Pattern) (Sem. - IV)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Attempt 3 questions from Section I and 2 questions from Section - II. 2) All questions carries equal marks.

SECTION - I Q1) Define “Strategic Marketing Management”. Why there is a need for the same. And arrange ‘External Analysis’ and ‘Internal Analysis’ of the same. Q2) How the ‘Competition’ is identified? Potential competitors SWAT Analysis you will carry out. Q3) How a businessman deal with “Strategic uncertainity”. And how a environmental analysis is done for the same. Q4) Explain in details how ‘Differentiation strategies’. “Strategic positioning” and “Strong branding” is achieved. Q5) In “Mature-market”, “Declining market”, “Hostile market” and “Rural market” which marketing strategies are adopted. SECTION - II Q6) By way of ‘Relationship marketing’, how paradigm is shifted from routine to modern approach to marketing? Q7) Explain in details “Customer Life Cycle”. How customers are attracted, retained and grown? Q8) Write short notes on : a)

Database Marketing.

b)

Data warehousing.

c)

Data mining.

####



[3775] - 60 M. B.A. (407 B) INTERNATIONAL FINANCE (2005 Pattern) (Sem. - IV)

P574

Time :3 Hours]

[Max. Marks : 60

Instructions to the candidates: 1) Question No. ‘1’ is compulsory. 2) Attempt any four questions from remaining. 3) All questions carry “equal marks”.

Q1) With the help of suitable diagram show ‘Pay-off’ in forward contract for “Long” and “Short” positions. Q2) Explain the role played by I.M.F and World Bank in managing International Finance. Q3) What is “Forex Market”? Explain the role played by participants in forex market? Q4) Explain the objective and scope of FEMA-99. How it differs from FERA-73. Q5) State and explain different methods of International Trade Settlement. Q6) What is “M.N.C”? How it can raise capital in International Financial Market? Q7) Write short notes on : (Any three) a)

S.D.Rs.

b)

“ EURO”.

c)

Purchasing power parity theory.

d)

International Taxation.

####



P575

[3775] - 63 M.B.A.

407 - (E) STRATEGIC HUMAN RESOURCE MANAGEMENT

(2005 Pattern) (Sem. - IV) Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Answer any five questions. 3) All questions carry equal marks.

Q1) Define strategy. Explain corporate, business and functional level strategies. Q2) Explain strategic HRM. What strategies should be adopted for stability and growth of any organisation. Q3) Elaborate, in detail on line recruitment and quality of work life. Q4) Write a detailed note on “Executive compensation”. Q5) Explain the process of competency mapping. Define key terms involved there in. Q6) “Voluntary Retirement Scheme”––––– A boom or a curse to employees. Discuss. Q7) Write short notes on : (Any two) a)

Campus placement.

b)

Work-Force Diversity.

c)

Human side of mergers and acquisition.

d)

WTO and Labour standards.

e)

Turn around strategies.

####


P576


[3775] - 66 M. B.A. - IV

(408 C) COMPUTER SPECIALIZATION - BUSINESS APPLICATIONS

(2005 Pattern)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Questions 1 & 7 must be answered. 2) Attempt any 4 from remaining. 3) Draw neat diagrams. Neat diagrams carry marks. 4) State your assumptions clearly.

Q1) a)

A Trading Company is engaged in selling electronic goods, State wide. Company proposes to computerise Marketing activities and needs following reports using computer database. i)

Productwise sales analysis - area wise.

ii)

Customer wise sales analysis - area wise.

iii)

Productwise sales analysis - State level.

The company has 5 areas in the State, for the purpose of products distribution. Draw report layouts, and Explain how to prepare these reports. [15] b)

State the importance of sales analysis.

Q2) Explain importance of material rejection analysis in a factory.

[5] [10]

Q3) Draw a DFD to describe the process of monthly salary computation in a company. [10] Q4) Discuss how to maintain inventory of food and other consumables in a 3 Star hotel. [10]

P.T.O.

Q5) State the process of preparing P&L account report using computer database. [10] Q6) Design a layout of patient’s bill, to be given to the IPD patient, at the time of discharge. Give the list of files required to process the bill. [10] Q7) Write short notes : (any two)

[10]

a)

FIFO.

b)

Expense analysis.

c)

Capacity requirement planning for equipment.

d)

Employee appraisal.

####

[3775]-66

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P577 [3775] - 67 M.B.A. CASES PRODUCTION & MATERIALS SPECIALIZATION (408 D) (2005 Pattern) (Sem. - IV) Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Answer any Two cases. 2) All questions carry equal marks.

Q1) Case - 1 HANSA TRACTOMOTIVE LTD. The Hansa tractomotive Limited at Delhi contracted with Kay Jee Hydraulics Ltd. Bombay for the supply of two filtering and transfer machines. The following terms and conditions were agreed upon between the representives: Price per unit = Rs. 12,500 F.O.R. Bombay Delivery = 10-12 weeks after receipt of buyer’s confirmed order. Payment = 60 days after despatch of material under the New Bill Marketing scheme. Accordingly, Hansa raised a purchase order and sent two copies of the same to Kay Jee which the latter acknowledged without any change. The machines were completed by Kay Jee within the stipulated delivery period and sent to Hansa but instead of shipping via Rail, Hansa’s designated carrier, Kay Jee despatched the consignment by Express Roadlines by truck. As per terms of contract, the hundi was raised for the invoiced amount by Kay Jee which was signed/accepted by Hansa. En-route to Delhi, the truck collided with an incoming tractor trailer and rolled over an embankment resulting in total loss of the consignment. When Malhotra, the buyer with Hansa contacted Naik, the sales manager with Kay Jee regarding the loss-in-transit, the former was told by the later, “the machines were sold F.O.R. Bombay and the title passed to Hansa at that time. The responsibility of filing claim with the carrier, therefore, is certainly not ours (Kay Jee’s). “But you did not route the consignment by the carrier designated by us” argued Malhotra. “Our intention was to save Hansa freight cost and provide delivery by the faster mode of transport” Justified Naik. P.T.O.

“And you had no approval from us” stressed Malhotra. “The very fact” explained Naik, “that you (Hansa) signed the Hundi and accepted the lorry receipt from our representative implies that you accepted the change”. “Signing the hundi does not mean we altered the terms of delivery. Terms of payment and terms of delivery are two separate issues” pleaded Malhotra. “Yes”, interrupting said Naik, “but they are related........” (The discussion went on each side trying to justifying their action without any ultimate result). a) How do you react to the situation cited above? b) Whose responsibility is to file claim with the carrier? c) What are the merits and demerits of the F.O.R. (place of despatch) and F.O.R. (destination) point? [35] Q2) Case - 2 DECKOR INDIA LIMITED “Here is a list of our suppliers sir”. said Marwha while pushing the source register infront of Mr.R.P.Singh, the newly joined purchase executive. Mr. Marwha, the purchase officer had been looking after the purchase for quite some time as the post of purchase manager had not been filled. The reasons for this were not known in the department. Singh went through the names and instructed Marwha to call the suppliers one by one so that he could talk to them. He gave Marwha a week to arrange meetings @ 3 to 4 suppliers a day. “Some of these you can meet just now, sir!” said Marwha. “Just now!” “Yes, Sir! The owners/proprietors/partners of many firms are also our own employees. I have only to run around the shops and offices and get them here”. “Are you serious”? “Very much sir. Here are few examples : Out requirements of autoparts are being met by the supervisor working in our autoshop. A union leader owns workship and does the subcontract work for us. Stationery is being supplied by our head clerk. An accountant owns two four wheelers which are regularly retained by the company to collect and deliver materials from/to suppliers’ plants and transporters’ godowns. Gaskets and plastic caps are being supplied by an employee in the grinding section. A purchase assistant has put up a plating shop in the name of his brother and invariably jobs are routed to him for surface treatment. Same way a number of other [3775]-67 -2-

examples can be given. Should I call some of them now?” Interrupting “My God!” “Why sir! what happened”? “Things seem to be in more mess than, I imagined. Don’t you know, Mr. Marwha that buying from the employees is against the basic principles of scientific purchasing”? “But this has been buying policy all along” argued Marwha. “Please leave this register here Mr. Marwha” said Singh, “and I shall let you know what is to be done!” (Marwha leaves) Singh studied the register in details and wrote a long confidential memo to the Managing Director. a) Do you, like the purchase executive, subscribe to the views that employees should not be the suppliers of the company? b) Draft a memo to M.D. against the current policy? c) How can the existing policy be reversed without causing bitterness? [35] Q3) Case - 3 ARCTIC INDIA LIMITED Mr. Mullick, is a material manager with Arctic India Limited, a medium sized engineering firm engaged in the manufacture of domestic appliances. Over the last few years, Mr. Mullick has developed very intimate relations with his suppliers. On the day of marriage of his sister, one of his suppliers presented to him a costly gift, a VCR. The policy regarding the gifts in the policy manual of the company reads, “Gifts beyond Rs 200 should not be accepted”. His plea with the supplier that can’t accept the gift makes the supplier snub him “Is Malti only your sister. She is my sister as well. And I am giving this gift to my sister.” Mr. Mullick is confused. If he does not accept the gift, the supplier will create a scene. And if he accepts, there is of course going to be the problem. a)

Analyse the situation and suggest the best course of action for Mr.Mullick to follow.

b)

Is the policy on gifts properly framed?

c)

What course of action on the part of Mr.Mullick would have prevented this? [35]

#### [3775]-67

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P578


[3775] - 68 M.B.A. (408 E) LABOUR LAWS & OTHER LAWS (2005 Pattern)

Time :3 Hours]

[Max. Marks : 70]

Instructions to the candidates: 1) Question No. ‘1’ is compulsory. 2) Attempt any three questions from the rest. 3) Figures to the right indicate max marks for that question.

Q1) a)

Explain in detail the procedure for registration under contract labour Act. [15]

b)

Enumerate the provisions for working hours for shops under shops Act. [10]

Q2) Describe the procedure for certification of standing orders.

[15]

Q3) What are the provisions regarding constitution of District Forum and its jurisdiction under consumer Protection Act? [15] Q4) What are the Principles of Natural Justice? Explain any three in detail. [15] Q5) Write short notes on any three : a)

TDS.

b)

Out worker.

c)

Shop Act License.

d)

Applicability of IE (so) Act.

[15]

####


P579


[3775] - 75 M.B.A. (201) MARKETING MANAGEMENT (2005 Pattern) (Sem. - II)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Attempt any FOUR out of remaining. 3) All questions carry equal marks.

Q1) Niramay Industries (P) Ltd. is engaged in the production of a range of Fruit juices. Because of stiff competition in the market, it is facing lot of problems. Design a suitable promotion mix for its revival. Q2) Discuss various factors influencing pricing decision. Q3) What is packaging? Give its purpose and types. Q4) Discuss the various types of wholesalers and the functions that they perform. Q5) Write a detailed note on Extended P’s of marketing. Q6) What are the different stages of Product Life Cycle (PLC)? Describe suitable marketing strategies for various stages of PLC. Q7) Write short notes : (any two) a)

Online marketing.

b)

Warehousing.

c)

Retailing.

d)

Advertising.

####



P588

[3775] - 204 M.B.A. (204) MANUFACTURING & OPERATIONS MANAGEMENT (2008 Pattern) (Sem. - II)

Time :3 Hours]

[Max. Marks : 70


Q1) State the scope of Operations Management and explain contributions made by crossby and Taguchi in the development of Production Management. Q2) Describe the characteristics of Project Production and Batch Production. Q3) a) b) Q4) a) b) Q5) a) b)

Explain the strategic importance of location decisions. Discuss the principles of layout. Explain the importance of production planning and control in a manufacturing organization. Describe with example how a Project Network is crashed. Explain the importance of maintenance Management. Describe the concept of TPM.

Q6) A manufacturer of perfume has automated process of sealing the filled bottle with cap. To monitor quality of the process, samples are drawn and a count is made of number of defective caps per batch. The table below provide details of number of defective caps in the last ten batches. Assume the batch size is 100. Batch Number

Number of defects

1 2 3 4 5 6 7 8 9 10

12 8 11 14 12 23 07 10 16 6 P.T.O.

a)

What type of control chart would you recommend for controlling quality of cap fitting process.

b)

Compute the relevant parameters for the chart and plot the data in the chart.

c)

Is the process in control? If not revise control chart by recomputing the chart parameters.

Q7) Explain the concept of standard time. Describe how standard time can be determined by carrying out work sampling study. Q8) Write notes on any two of the following : a)

Mass customization.

b)

PERT.

c)

Theory of constraint.

d)

Process mapping.

####

[3775]-204

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P591


[3775] - 302 M.B.A. (302) MANAGEMENT CONTROL SYSTEMS (2008 Pattern) (Sem. - III)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Question no. 7 is compulsory. 2) Attempt any four questions from the remaining. 3) All questions carry equal marks.

Q1) “The Balanced score card fosters a balance between otherwise disperate strategic measures in an effort to achieve goal congruence”. Discuss and bring–out the cause and effect relationship among measures. Q2) What is a Budget? What are the types of Budget? Explain the importance of Budgetary Control as a Management Control Tool. Q3) What do you understand by Responsibility Centre? Describe various types of Responsibility Centres giving relevant examples. Q4) What do you understand by Goal Congruence? Give examples and explain problem of Goal congruence faced by multidivisional companies at different levels. Q5) Explain the concept of ‘Audit’. Discuss various methods and functions of audit with suitable examples. Q6) Write short notes : (Any two) a)

Management Audit.

b)

Profit Centres.

c)

Grissinger’s Cybernetic Paradigm.

d)

Strategic Planning.

P.T.O.

Q7) A business unit produces and sells 3 products viz. P, Q and R. Annual data for the products is as follows :Product Quantity (Units)

P

Q

R

10,000 25,000 35,000

Units Selling Price – Rs

18

10

30

Unit Variable Cost – Rs

16

6

22

Total Annual Fixed Costs are Rs. 2,10,000. When these costs are apportioned on the basis of total quantity, product P shows a loss of Re. 1 per unit. You are required to advise the management – a)

Should product P be discontinued?

b)

If Product P is discontinued, how many more units of Product Q should be sold to maintain the same amount of aggregate profit?

c)

If profit of Rs. 2.50 per unit is desired on product P, What should be its selling price?

####

[3775]-302

-2-



P592 [3775] - 303 M.B.A. MARKETING MANAGEMENT SPECIALISATION (303 A) : MARKETING RESEARCH (2008 Pattern) (Sem. - III) Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) All questions carry equal marks. 2) Question no. 7 is compulsory. 3) Answer any 4 questions from Q. 1 to Q. 6. 4) Use of non programmable electronic calculator is allowed.

Q1) Define Marketing Research. State its applications in marketing mix. Q2) Discuss with examples various types of Research Designs. Q3) What is secondary data? Explain its merits and demerits. State various sources of secondary data. Q4) Discuss following tools of data analysis with their application in Marketing Research: a)

Conjoint Analysis.

b)

Multidimentional scaling.

Q5) The car manufacturer has collected data regarding three different cars and household income of car owners. The data is presented in the table shown below. The manager wants to test whether the preferences of buying a car differ according to the house hold income. a)

State the Null & Alternative Hypothesis.

b)

Calculate the expected frequencies.

P.T.O.

c)

Test the Hypothesis and draw the inference. Table : Car Income Group (Rs. Lakhs) Model 3-4 4-5 5-6 6-7 7 onward Total Nano

23

24

33

23

12

115

Wagon–R

11

17

35

15

10

88

i 20

7

12

15

7

6

47

Total

41

53

83

45

28

250

(Given Chi-square value for g d.f. at 5% level of significance is 15.5) Q6) Write short notes : (Any two) a)

Ethics in Marketing Research.

b)

Marketing Intelligence system.

c)

Factor Analysis.

Q7) “LOOK GOOD” is planning to launch its new concepts centres targeted at the urban population. The company offers complete make-over services. As the concept is new in the Indian context the company wishes to assess the feasibility and acceptance by the prospects. Prepare a “Marketing Research Proposal” to be submitted to the C. E. O. of “LOOK GOOD”. (Make and state the necessary assumptions).

####

[3775]-303

-2-


P595


[3775] - 307 M.B.A. (303 E) LABOUR LAWS - I (2008) (Sem. - III)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. 3) Support your answers with suitable examples if necessary.

Q1) Explain Welfare Provisions under Factories Act, 1948. Q2) Elaborate Health and Safety provisions under Shop and Establishments Act,1948. Q3) Explain the procedures for fixing and revising of minimum wages under M. W, Act, 1948. Q4) Define ‘Wage’ and explain any five deduction under P. W. Act, 1936. Q5) Elaborate on ‘Available surplus’ ‘Allocable surplus’, ‘Set-ON’ and ‘Set-OFF’ under Payment of Bonus Act, 1965. Q6) Explain salient provisions and objectives of Gratuity Act, 1972. Q7) Write short notes on : (Any two) a)

Health provisions under factories Act.

b)

Objectives of minimum wages Act,1948.

c)

Eligibility for gratuity.

d)

Concept of Bonus.

####


P599


[3775] - 313 M.B.A. INDUSTRIAL RELATIONS (304 E) (2008) (Sem. - III)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

Q1) Define term Industrial Relations and explain various approaches to IR. Q2) Explain various functions of Trade Union and impact of globalization on T. U. Movement in India. Q3) Discuss Government machinery to resolve Industrial disputes. Q4) What is ‘Workers participation in management’ and, what are its pre-requisite and benifits? Q5) Discuss in detail the impact of globalization and Info Technology on IR in India. Q6) a) b)

What is collective Bargaining. What are the essential conditions for success and causes for failure of collective Bargaining.

Q7) Write short notes : a)

Salient features of Ind. Emp, Act, 1946.

b)

Works committee and structures of T. U.

c)

Types.

d)

Industrial Relations Democracy.

####


P600


[3775] - 315 M.B.A. MARKETING MANAGEMENT SPECIALIZATION (305 A) : Distribution and Retail Management (2008 Pattern) (Sem. - III)

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Attempt two questions from Section - I and Three questions from Section - II. 2) All questions carry equal marks.

SECTION - I Q1) Define “Marketing Channel”. Discuss intensive selective & exclusive distribution strategies with the help of suitable examples. Q2) Discuss the concept, importance and functions of wholesaling. Q3) Explain the need and functions of distribution channels. Compare the channels used for Consumer products and Industrial products with the help of suitable examples. SECTION - II Q4) Discuss the concept, Importance and Functions of retailing. In brief compare Indian vs. Global Retail Senario. Q5) Explain the salient features of store administration, with special reference to store inventories and display. Q6) “The success of retail chain is mainly depend on their efficient supply chain management”. Justify with suitable example. Q7) Discuss the different factors affecting store layout. Q8) Write short notes on any two : a)

Electronic Payment System.

b)

Channel Performance Evaluation.

c)

Retail Location.

####


P850


[3775] - 40 M.B.A. (Sem. - III ) COMPUTER SPECIALISATION (304 C) : Relational Database Management Systems

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Question No. 1 is compulsory. 2) Solve any five from Q No. 2 to Q No. 7. 3) Figures to the right indicate full marks.

Q1) Normalise the following upto 3NF.

[20]

ABC India Ltd Sales Invoice Customer Code : Customer Name : Address :

Sr. No. Product Code

Authorized Signatory

Inv. No. : _______ Date :

Description

Quantity Rate

Amount

Total Amount _______ VAT ______ Octroi ______ Net Amount _______

P.T.O

Q2) a)

Explain the concept of Primary key and Foreign Key with example. [5]

b)

List different users of DBMS & explain the way they are expected to interact with the system. [5]

Q3) a) b)

Explain Network Data Model in detail.

[5]

Explain the concept of joined Relations with example.

[5]

Q4) State all CODD’s rules.

[10]

Q5) a)

[10]

b)

Explain the concept of Inheritance in detail. Explain Alter and Drop in OOD.

Q6) Write short notes on : a)

Entity and Entity sets.

b)

Database Manager.

[10]

Q7) Solve the following queries :

[10]

a)

Supplier (Sup_no, name, city).

b)

Items (Item_no, Description, Weight, color, cost).

c)

Shipment (ship_no, Sup_no, Item_no,Qty).

Query – 1)

Find all suppliers who supply ‘Notebooks’.

2)

Find all suppliers from ‘Nagpur’ who supply ‘Spring Files’.

3)

Find out all suppliers with qty more than 500.

4)

Find out all items supplied by supplier with supplier no. ‘S01’.

5)

Find out total weight of consignment of shipment no. ‘1256’.

####

[3775]-40

-2-



[3775] - 55 M.B.A. 404 B : INDIRECT TAXATION (2005 Pattern)

P851

Time :3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks.

Q1) Explain the following terms under The Central Excise Act, 1944. a) b) c) d)

Self removal procedure. Physical control procedure. Duty payment under protest. Job work.

Q2) Define the term Assessable value based on normal price under the Excise Act and also discuss its various components. Q3) What do you mean by show cause notice? Discuss the importance of show cause notice. Q4) a)

Briefly discuss the provisions relating to exemptions available for small scale units under The Central Excise Act, 1944.

b)

Discuss the provisions under the Service Tax Act regarding payment of tax and filing of returns.

Q5) Discuss with the help of suitable illustrations the following taxable services : a) Construction (Residential & Industrial). b) Renting of commercial property. c) Travel agent. d) Cost Accountant. Q6) Explain the salient features of Levy of Service Tax. Q7) a) b)

Discuss the procedure of registration of dealer under VAT. Discuss the provisions of Tax Audit under VAT.

Q8) Discuss the impact on VAT liability in following cases. a) Works contract. b) Form E–1 not obtained. c) C–Form not received.

####


P852


[3775] - 205 M.B.A. 205 : MATERIALS AND LOGISTICS MANAGEMENT (2008 Pattern) (Sem. - II)

Time :3 Hours]

[Max. Marks : 70


Q1) Explain all functions of Materials Management from Forecasting to Scrap disposal. State the relation of Materials Management with Supply Chain Management. Q2) State the basis of ABC, VED and FSN analysis. Explain with an illustrative example, how FSN analysis is carried out in an Organization and benifits from the analysis. Q3) a)

Explain the advantages of Material Requirement planning system over EOQ method.

b)

State the meaning and basis of Master Production Schedule. Explain in brief role of Master Production Schedule in MRP system.

Q4) What is negotiation in context of purchasing. Describe generic steps involved in negotiation process for purchase of high value capital equipment from a local supplier. Q5) a)

Explain how does global saurcing helps in efficient management of the supply chain.

b)

Outline an approach to increase inventory turnover ratio with an example.

Q6) Explain the importance and functions of stores from logistics perspective. Q7) a) b)

Explain a methodology to carry out value analysis. Discuss the relationship between stores layout and material handling system.

Q8) Write notes on any two of the following : a) EOQ with discounts. b) Trade off between customer service and cost. c) Concept of ERP. d) Components of Supply Chain Management.

####


P1220


[3775]-417 M.B.A. (406 B) STRATEGIC FINANCIAL MANAGEMENT (2008 Pattern) (Sem. - IV)


[Max. Marks : 70

Q1) Explain the concept - ethical. What is the ethical dilemma faced by the Finance Manager? [14] Q2) What is the need for valuation of business? Explain with the help of suitable examples. [14] Q3) What is financial engineering? Discuss the step-by-step approach to financial engineering with suitable examples. [14] Q4) The following is the Balance Sheet of Bharat Manufacture Co.Ltd. as at 31.03.2009. Liabilities Rs. 3,00,000 Equity shares 30,00,000 of Rs.10 each fully paid Capital Reserve 1,00,000 General Reserve 6,95,000 Profit and Loss A/c 15,000 Sundry Creditors 12,85,000 Provision for Taxation 7,50,000 Proposed Dividend

6,60,000 65,05,000

Assets Goodwill at cost Plant and Machinery (Cost less Depreciation) Furniture and Fixture (Cost less Depreciation) Stock Debtors Cash at Bank Preliminary Expenses.

Rs. 2,50,000 8,50,000 30,00,000 16,00,000 10,00,000 24,55,000 50,000 65,05,000

The following additional information is provided to you : a)

The reasonable return on capital employed in the industry in which the company is engaged is 18%. P.T.O.

b)

The tax-rate is 50%. The balance in provision for taxation account is in respect of profit for the year ended 31-03-2009.

c)

The year 2008-2009 was normal year and the prospects for the year 2009 to 2010 are equally good.

Calculate the value of goodwill at three years purchase of the super-profits of the company. [14] Q5) Explain the need of strategic management of business finances in present economic conditions. How Nine S model helps in successful strategic financial management of an organization? [14] Q6) CLEANERS Ltd. a detergent manufacturing company and wanted to launch a new detergent called Safedy in the market. The product was targeted towards middle income people. There were two similar detergents of two different companies. One of them Greater White was priced at Rs.65 per kg. whereas the other Very White was priced at Rs.68 per kg. Greater White had almost 85% of the Market share. What should be the pricing strategy of CLEANERS Ltd. if it wants to capture the market? [14] Q7) BEST Ltd .was purchasing its raw material from only one supplier for the last 8 years who was supplying them at Rs.350 per kg. Mr.Clever the purchase manager decided to search for other suppliers and prepare a list and then select the one who would offer them the raw material of the right quality, right quantity and reasonable price. Do you think he is right? [14] Q8) Mr.Giridharilal is normally paid the following wages. Basic pay - Rs.5 per hour Dearness Allowance - Rs. 2 per hour Overtime wage - Rs. 10 per hour Productivity Bonus - Rs. 2 per extra unit produced Weekly Bonus - Rs.10. He is entitled to one weekly holiday with payment (Basic/D.A). He should work 8 hours per day and six days per week. He is expected to give 1 unit of product in 2 hours, as per the normal productivity norm. In actual fact he worked for 56 hours and gave an output of 30 units during the last week. [3775]-417

2

Prepare a statement of wages to be paid to Mr.Raj under overtime wage policy with the help of following four alternate wage combinations. a)

Only normal wage payment (without any overtime wage or productivity bonus).

b)

Normal wage with overtime wage.

c)

Normal wage with productivity bonus and

d)

Normal wage with overtime wage and productivity bonus wage.

e)

Suggest the most practical and pragmatic wage combination.

xxxx

[3775]-417

3


P1225


[3775] - 21 M.B.A.

(201) MARKETING MANAGEMENT (2005 Pattern) (Sem. - II) Time : 3 Hours] Instructions to the candidates: 1) All questions carry equal marks. 2) Q. No. 1 is compulsory. 3) Answer any four among the remaining questions.

[Max. Marks :70

Q1) Excell Industries intends to launch a new bike without Petrol (Battery operated) in Indian market. As a marketing Manager which steps would you like to take while launching this product? How will you conduct the test marketing for this product? Q2) Discuss the different pricing strategies. Give factors affecting pricing decisions. Q3) What do you mean by the term Physical Distribution? Explain briefly the nature & importance of physical distribution. Q4) Marketing mix is the instrument that can keep the organisation successful though its product may rise & decline in their respective life cycles. Discuss quoting examples. Q5) What do you mean by the term promotion. Analyse the significance of direct marketing, online marketing & e-marketing as promotion tools. Q6) Discuss the types of wholesellers & the functions that they perform. Q7) Write short notes (Any two) : a) Packaging. b) Extended Ps of marketing. c) Product life cycle. d) Product mix.

kbkb


P1245


[3775]-405 M.B.A. 404 B : INDIRECT TAXATION (2008 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks.

[Max. Marks : 70

Q1) a) b)

Discuss the importance of showcause notice under the Excise Act. Explain the concept of small service provider under the service tax and provisions related there to.

Q2) a) b)

Define and explain the term manufacture under the Excise Act. Discuss and explain the administrative structure of Excise Departments.

Q3) a)

Explain the provisions related to the tax audit of the dealer under VAT Act. Discuss the various concessions available to SSI units under Excise Act.

b) Q4) a) b)

State and explain the provisions related to job work under Excise Act. Explain the procedure of registration under Service Tax act.

Q5) a)

Explain the following terms under VAT Act : i) Capital Asset. ii) Place of business. iii) Resale. iv) Non-resident dealer.

b)

Discuss the provisions related to filing of returns under the Service Tax Act.

Q6) a)

Explain the provisions regarding payment of duty under protest under The Central Excise Act. Discuss the provisions relating to determination of value under VAT Act.

b)

Q7) Write in detail the provisions relating to Excise Audit.

xxxx


P554


[3775]-13 M.B.A. 103 : MANAGERIAL ECONOMICS (2005 Pattern) (Old) (Sem. - I)

Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. 3) Draw suitable diagrams wherever necessary.

[Max. Marks : 70

Q1) Explain the practical significance of the economic laws in decision-making. Q2) What are the purposes of demand-forecasting? Explain any two methods of demand forecasting with merits and demerits. Q3) Explain the internal and external economies of scale of production. Q4) Give the classification of market on the basis of degree of competition. Q5) What is Profit? Profits arise only in a dynamic economy. Do you agree? Justify your choice. Q6) Explain cost-benefit-analysis with suitable example. Q7) Write notes on any two : a)

Types of price elasticity of demand.

b)

Production function.

c)

Cost concepts.

d)

Need for government intervention in the markets.

xxxx



P555

[3775]-14 M.B.A. 104 : STATISTICAL AND QUANTITATIVE METHODS (2005 Pattern) (Sem. - I)

Time : 3 Hours]

[Max. Marks : 70

Instructions to the candidates: 1) 2) 3) 4) 5)

Handwriting should be neat and clear. Question No. 1 is compulsory. Attempt any three questions from the remaining. Use of electronic calculator and statistical tables are allowed. Graph paper will be supplied on request.

Q1) Solve any Five :

[5 each]

a)

There are two identical boxes containing respectively 5 white and 4 red balls and 4 white and 7 red balls. A box is chosen at random and a ball is drawn from it. If the ball is red, what is the probability that it is from box 2.

b)

In a certain class it was found that 75% of the students passed in half yearly examination, 35% students passed in half yearly and annual examination while 22% were those who passed in annual but failed in halfyearly examination. Find the percentage of students who i) ii)

c)

Passed in half yearly but failed in annual examination. Failed in both.

The average no. of accidents was 1.46. The distribution of no. of accidents was collected for 200 days, whose distribution is as follows No. of accidents :

0

1

2

3

4

5

No. of days

46

?

?

25

10

5

:

Calculate the missing frequencies. d)

A company manufactures two products A and B. The profit per unit for A and B is Rs.70 and Rs.55 resp. The company is required to supply 250 units of A and 300 units of B to the regular customer. Product A requires 2 hours of machine M1 while product B requires 3 hours of machine M1. Similarly the time required for product A and B on machine M2 is 3 and 2 resp. Time available for machine M1and M2 are 500 and 600 hours resp. Formulate the LPP. P.T.O.

e)

What are the assumptions of single server queuing model.

f)

A market research organization studied the car purchasing trend in a certain city with a conclusion that new car is purchased on an average once every 5 years. The buying pattern of the customer is as follows. Of the current small car owners 75% will replace the car again with small cars and 35% of large cars prefer to replace by large cars. If currently there are 50,000 small cars and 25,000 large cars what will be the distribution in 10 years from now. What do you mean by correlation? How scatter diagram is useful to estimate correlation.

Q2) a)

The mean and standard deviation of 100 items are calculated as 60 and 7 resp. While checking two of observations were wrongly copied as 74 and 53 instead of 35 and 47. Find correct mean and standard deviation. [7]

b)

There are 600 business students in a management institute. Any student need a copy of particular text book from library X - No.of copies follows normal distribution with mean 30 and variance 28.5. i)

How many copies of the book should be kept in the library so that probability may be greater than 0.85. ii) P (25 < X < 34) iii) P (X > 32) [8] Q3) a) b)

Explain the concept of multiple and partial correlation and find i) r23.1 ii) R3.12 for r12 = 0.8 r13 = 0.4 r23 = 0.56

A company has 3 plants W, X and Y and three warehouses A.B.C. The supply from plants are 400, 350 and 300 resp. Demand of three warehouses are 500, 200 and 300 resp. The cost of transportation from plants to warehouses is given in table below. Determine the optimum shipping schedule. [8] Warehouse

[3775]-14

[7]

Plant

A

B

C

W

12

8

18

X

20

10

16

Y

24

14

12

2

Q4) a)

Solve the following game.

[7]

Player B

b)

Q5) a)

I

II

III

IV

V

VI

Player A 1

4

2

0

2

1

1

2

4

3

1

3

2

2

3

4

3

7

5

1

2

4

4

3

4

1

2

2

5

4

3

3

2

2

2

Find the two lines of regression and estimate i) Advt cost when sale is 62 lakh Rs. ii) Sale when Advt cost is 77,000 Rs.

[8]

Advt cost (in 000 Rs.)

39

64

62

75

45

35

95

78

Sale (lakh Rs.)

53

59

58

67

61

62

92

87

A particular breed of hens lays eggs five days in a week, one egg on a day. If the poultry has 9 hens. Find the probability that on a particular day poultry gets. i) One egg. ii) No egg. iii) Atleast 3 eggs.

b)

[7]

In a manufacturing company product demand and various alternatives are given as below : [8] Product demand

Expand the Present plant

Construct a new plant

Subcontract production

High

50,000

70,000

30,000

Medium

25,000

30,000

15,000

Low

20,000

40,000

1,000

Nil

45,000

80,000

10,000

Find the decision of the company using i) Maximin criteria. ii) Maximax criteria. iii) Minimax regret criteria.

xxxx [3775]-14

3


P556


[3775]-15 M.B.A. - I 105 : LEGAL ASPECTS OF BUSINESS (2005 Pattern)

Time : 3 Hours] Instructions to the candidates: 1) Solve any 5 questions. 2) All questions carry equal marks. 3) Figures to the right indicate full marks.

[Max. Marks : 70

Q1) Define contract. Explain different types of contract.

[14]

Q2) Define Goods under sale of goods Act. Explain various types of goods.[14] Q3) Define Bill of Exchange. Draft performa of it.

[14]

Q4) Explain what do you mean by unfair trade practices under consumer protection act. Explain in detail any two. [14] Q5) Explain in detail legal provisions relating to breach of contract.

[14]

Q6) Explain the constitution and working of state consumer forum.

[14]

Q7) Write shorts (any two) :

[14]

a)

Duties of agent.

b)

Promissory Note.

c)

Negotiable instrument.

xxxx


P557


[3775]-16 M.B.A. 106 : BASICS OF MARKETING (2005 Pattern) (Sem. - I)


[Max. Marks : 70

Q1) Define marketing and explain how it differs from selling. What do you understand by Marketing Myopia. Q2) Explain the 5 step buyer decision process with respect to purchase of a domestic water purifier. Q3) Carry out PEST analysis for any one of the following : a)

Nokia handsets.

b)

Tata Nano.

Q4) Discuss with examples various ways of segmenting the T.V. market in India. Q5) Explain in detail the concept of Marketing mix. Q6) Compare and contrast the positioning of a)

ICICI & HDFC.

b)

Sprite & Pepsi.

Q7) Write short notes on any two : a)

Customer satisfaction.

b)

Social responsibility of Marketing Organization.

c)

Physical evidence.

xxxx


P558


[3775]-22 M.B.A. (Sem. - II) 202 : FINANCIAL MANAGEMENT (2005 Pattern)

Time : 3 Hours] Instructions to the candidates: 1) Attempt Q.no.1. 2) Attempt any four questions from the rest. 3) All questions carry equal marks.

[Max. Marks : 70

Q1) Write a detailed note on receivables management and also explain the significance of average collection period and debtors turnover. Q2) Discuss the aspects of risk cost and control while analysing the following sources : a)

Equity capital.

b)

Debentures.

c)

Term loan.

d)

Preference shares.

Q3) A machine is available at a cost of Rs.80.000/- for purchase. Life expectancy is of 5 years and scrap value is of Rs.10,000 at the end of 5 years. It is estimated that it will generate additional profits over its life as follows : Year 1 2 3 4 5

Profit (Rs.) 20,000 40,000 30,000 15,000 5,000

These estimates of profits are before depreciation. You are required to calculate the average rate of return on capital employed.

P.T.O.

Q4) Write in detail on : a)

Financial Leverage.

b)

Operating Leverage.

c)

Combined Leverage.

Q5) EBIT of a company is Rs.20,00,000. It requires additional capital of Rs.50,00,000. Effective Tax rate is 40%. The present capital is of Rs.50,00,000 (5,00,000 equity shares of Rs.10 each) from the following alternatives, select the best alternative. a)

Issue of 12% debentures.

b)

Issue of 2,50,000 equity shares at par and balance by 12% debentures.

c)

Issue of 10% preference shares of Rs.25,00,000 and balance by 15% term loan.

Q6) Write short notes on : a)

Capital rationing.

b)

Time value of money.

c)

Operating cycle.

d)

Earnings per share.

xxxx

[3775]-22

2


P559


[3775]-23 M.B.A. 203 : HUMAN RESOURCES MANAGEMENT (2005 Pattern) (Sem. - II)


Q1) Define the term HRM with its evolution and importance.

[Max. Marks : 70

[14]

Q2) Elaborate the concept of Manpower planning followed by recruitment and selection process. [14] Q3) Discuss performance Appraisal Management and following methods of P.A.system. [14] a)

Critical incident method.

b)

Straight ranking method.

c)

M.B.O.

Q4) Discuss the concept of Job Description, Job Enlargement Job Enrichment and Job Rotation. [14] Q5) Discuss importance of Training and Development in modern industrial world with its need of objectives. [14] Q6) Define TQM. How does productivity increase due to TQM.

[14]

Q7) Write short notes (any two) :

[14]

a) b)

Succession planning. Career planning.

c) d)

Golden handshake. Grievance procedure.

e)

Retention of manpower.

xxxx



P560

[3775]-24 M.B.A. 204 : MANUFACTURING AND OPERATIONS MANAGEMENT (2005 Pattern) (Sem. - II)


[Max. Marks : 70

Q1) Describe the development of manufacturing management with particular reference to division of labour and quality revolution. Q2) State the factors influencing selection of manufacturing method and explain characteristics of job production. Q3) Explain various types of layout and their relationship with methods of manufacturing. Q4) a) b)

Explain the concept and objectives of production planning and control. Describe content and uses of production work order.

Q5) State the meaning of Network Crashing. Explain how does Network Crashing helps project manager in timely/early completion of project. Q6) What is preventive maintenance. Describe how it is performed in manufacturing organizations. Q7) State the objectives of incentive schemes. Discuss advantages and disadvantages of Group Incentive Scheme. Q8) Write notes on any two of the following : a)

O C curve.

b)

Theory of constraint.

c) d)

X R chart. Production scheduling.

xxxx


P561


[3775]-26 M.B.A. 206 : MANAGEMENT INFORMATION SYSTEM (2005 Pattern) (Sem. - II)

Time : 3 Hours] Instructions to the candidates: 1) Q.No. 1 and Q.No. 7 are compulsory. 2) Solve any four from the remaining. 3) Figures to the right indicates full marks.

[Max. Marks : 70

Q1) Draw report layouts for the following and elaborate the use of these reports in the process of decision making. [15] a)

Goods Rejection Note.

b)

Dead Stock Register.

c)

PF Report. (slabwise).

Q2) Mis is an instrument for the organisational change. Explain.

[10]

Q3) Define information. Explain different types of information. Which are different sources of information. [10] Q4) Explain system development Life Cycle in detail.

[10]

Q5) Define Network. Explain types and topologies of networks.

[10]

Q6) Explain decision support system in detail.

[10]

Q7) Write short notes (any three) :

[15]

a)

DBMS.

b)

Artificial Intelligence.

c)

Data Warehousing.

d)

Quality Assurance.

xxxx

Total No. of Questions : 5 + Case : 1]


P562

[3775]-31 M.B.A. (301) BUSINESS POLICY AND STRATEGIC MANAGEMENT (2005 Pattern) (Sem. - III)

Time : 3 Hours] [Max. Marks : 70 Instructions to the candidates: 1) Attempt any three questions from Section-I and each question carry 15 marks. 2) Section-II case is compulsory and carry 25 marks. 3) Clarity and brevity will be given due weightage. 4) Support your answer with suitable examples.

SECTION - I Q1) a) b)

Define strategy and explain the concept of strategic management. Explain the following terms : i) ii) iii) iv) v)

Q2) a) b)

Vision. Mission. Objectives. Strategic intent. Goals.

Describe Porters five forces model of competition. Explain GE Nine cell model.

Q3) What do you understand by Mergers and Acquisitions? What are various types of mergers? What are the issues in implementing merger strategy successfully? Cite latest Indian and Global examples relevant to the merger strategy. Q4) Leadership style, corporate culture, values and ethics play a crucial role in effective implementation of a strategy. Comment. Q5) Write short notes on any three : a) Value chain. b) Sustainable competitive advantage. c) Synergy. d) Internet strategies for Traditional Business. e) Symptoms and malfunctioning of strategy. P.T.O.

Case : SECTION - II

FALLING SALES, JLR BUY WEIGH HEAVY

TATA MOTORS FAILS TO PAY VENDORS, SUPPLIERS

Indias largest automobile company Tata Motors, which is grappling with declining sales and the financial burden of acquiring British brands Jaguar and Land Rover, has run into payment problems with vendors and suppliers. The $ 8.8-billion company that has operations in the U.K, South Korea, Thailand and Spain owes more than Rs.1,200 crore in unpaid dues to its suppliers accumulated over the past few months, though the exact amount could not be ascertained. The situation was already tense due to the uncertainty over the Nano small car project. It got worse when the company stopped making payments in the past few months. Now, we are in deeper trouble ; as Tata Motors orders have dropped drastically in the past three months with vehicle sales nosediving,said an executive with a Delhi - based supplier that sells electrical components to Tata Motors. We are yet to receive our dues of over Rs.80 crore, he said. [3775]-31

-2-

A senior official with Delhi - based Automotive Component Manufacturers Association (ACMA), the apex body of auto component makers, said the total amount due to its members from Tata Motors is in excess of Rs.450 crore. A Tata Motors spokesman said the company is trying to cope with this extraordinary situation with some help from its vendors. Tata Motors is working with vendors in these hard times. We cannot share any details since terms between vendors and Tata Motors are internal, but the company will abide by the partnership approach with vendors and suppliers, he said. Vendors said they are negotiating for part payments to tide over working capital needs. A Tata Motors vendor from the south said payments in excess of Rs.100 crore are pending and no supplementary bills have been paid in the past two months. We are facing a cash crunch due to falling demand and are finding it difficult to meet our working capital needs, he said. While major vendors can carry on for some months, owners of smaller ancillary units said they are on the verge of defaulting on bank loans, as their bulk payments are pending with Tata Motors. Jamshedpur-based Adityapur Small Industries Association (ASIA) that supplies components to Tatas truck and bus plant in the same city claimed that Tata Motors owes over Rs.500 crore to its members. Source - Economic Times. Q1. Carry out an Environmental Analysis (SWOT) for Automobile Component Manufacturers' of Tata Motors Ltd. Q2. If you are one of the vendors supplying components to Tata Motors, will you stop supplying components to Tata Motors? Justify your answer.

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[3775]-31

-3-


P563


[3775]-33 M.B.A. (Sem. - III) MARKETING RESEARCH (303 A) (2005 Pattern)

Time : 3 Hours] Instructions to the candidates: 1) Answer all questions 2) Figures to the right indicate full marks of the questions. 3) Use of calculator is allowed.

[Max. Marks : 70

Q1) Define Marketing Research Discuss the limitations of marketing research with reference to Indian context. [15] Q2) Discuss Various methods of collecting primary Data.

[15]

OR A random sample of 36 solar electric torches used in villages showed an average life of 1.08 years with standard deviation of 0.6 years. Under the standard conditions the torches are known to have an average life of 1.28 years. Is there a reason to assert at 1% level of significance that use in villages causes mean life of the torches to decrease. [Given that : critical value of Z for left tail test at 1% level of significance is -2.33] Assume that life of the torches is normally distributed. Q3) The TRI is planning to introduce number portability for mobile phone subscribers in India . The mobile phone service provider Widia is interested in accessing the customer satisfaction, so that the company is in a position to retain its existing customers. Design a questionnaire to collect data regarding customer satisfaction. [20] Q4) Write short Notes : (Any Two) a)

Sampling in Marketing Research

b)

Marketing Audit

c)

Marketing Research in Advertisement.

d)

Interview Techniques.

xxxx

[20]


P572


[3775]-58 M.B.A. 404 E : LABOUR WELFARE (HRM Specialisation) (2005 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Q.No.1. is compulsory. 2) Attempt any three questions from the remaining.

Q1) a) b)

[Max. Marks : 70

Define the concept of Labour Welfare and discuss the various principles of it. [15] Discuss the duties and responsibilities of Labour Welfare officer. [10]

Q2) Critically examine the role of Workers Participation in current Industrial scenario. [15] Q3) Discuss the provisions of Labour Welfare under the plantation Act 1951. [15] Q4) Describe the Statutory Welfare amenities under the Factories Act 1948. [15] Q5) Explain the role of Voluntary Organisations in Labour Welfare with example. [15] Q6) Elaborate the concept and components of Social Security.

[15]

Q7) Write short notes on any three: a) Objectives of ILO. b) Corporate Social Responsibility. c) Industrial Social work. d) Industrial Health. e) Productivity and Labour Welfare.

[15]

hgh


P776


[3775] - 12 M.B.A. 102 : MANAGEMENT ACCOUNTING (Sem. - I) (2005 Pattern)

Time : 3 Hours] [Max. Marks :70 Instructions to the candidates: 1) Q. 1 is compulsory. 2) Attempt any two questions from Section I and Section II each. 3) Use of simple calculator is allowed.

Q1) Explain the following :

[10]

a)

Opportunity cost & Sunk cost.

b)

Trial Balance. SECTION - I

Q2) Compare Management Accounting with Financial Accounting.

[15]

Q3) Discuss the concept of overheads & Explain various types of overheads.[15]

Q4) Illustrate the concept of cost sheet, with the help of a proforma cost sheet.[15]

Q5) State the advantages of budgetary control. What is the meaning of a Budget? [15]

P.T.O.

SECTION - II Q6) Following balances were extracted from the books of Mrs. Durga as on 31-03-2010. Prepare Trading, P & L A/C for the year ended on 31-03-2010 & balance sheet as on date; after taking into account the following adjustments. Particulars Dr (Rs.) Cr. (Rs.) Mrs. Durgas capital 3,30,000 Mrs. Durgas Drawings 24,450 Opening stock 2,00,000 Bills Receivable 25,000 Purchases 2,75,000 Sales 4,20,000 Bills Payable 60,000 Returns Inward 5,000 Returns Out ward 4,500 Plant & M/C 1,00,000 Loose Tools 25,000 Patents 25,000 Sundry Debtors 1,25,000 Sundry Creditors 1,40,000 Cash at Bank 77,550 Salaries & Wages 50,000 Repairs & Renewals 7,500 Insurance 3,000 Power & fuel 3,500 Printing & Stationery 2,000 Misc. Expenses 6,500 Total 9,54,500 9,54,500 Adjustments : a) Closing stock - Rs. 1,30,000. b) Depreciate plant & m/c by 5% & patents by 15%. c) Revaluate Tools at Rs. 20,000. d) Provide for Bad & doubtful debts at 5% of debtors. e) Provide for outstanding expenses as : i) Salaries Rs. 2,500 & ii) Wages Rs. 1,000. f) Insurance paid in advance to the extent of Rs. 750. [15] [3775]-12

2

Q7) Explain the significance of BEP.

[3]

& From the following information calculate BEP & turnover required to earn a profit of Rs. 60,000. Fixed overheads : Rs. 42,000 Variable cost : Rs. 4/- per unit Selling price : Rs. 10/- per unit. If the company is earning a profit of Rs. 60,000 express the margin of safety available to it. [12] Q8) From the following particulars, prepare a Bank Reconciliation Statement showing the balance that would appear in the pass book of Shri. Pataskar as on 31-03-2010. [15] a) The overdraft as per cashbook on 31-03-2010 was Rs. 8,450. b) Interest on O.D. for six months ending 31-03-2010, Rs. 370. did not appear in cash book. c) Bank charges Rs. 70 for the above period debited in the pass book, were not recorded in the cash book. d) Cheques issued but not presented for payment before 31st March 2010, amounted to Rs. 3,500. e) A Bill of Rs 1,000 discounted at the bank appears in cash book in full amount, where as bank has deducted discounting charges Rs. 40. f) Cheques amounting to Rs. 5,500 deposited into the bank but only a cheque of Rs. 1200 was collected & credited before 31-03-2010. g) Bank has paid final call on 100 shares of ABC Ltd. at Rs. 20 per share, as per standing instructions to them, It is not entered in the cash book. Q9) Elaborate the following, giving suitable examples. a) Idle time. b) Time keeping & time booking. c) Labour Turnover.

kbkb

[3775]-12

3

[15]


P777


[3775] - 37 M.B.A.

(303E) LABOUR LAWS (Sem. - III) (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Q. No. 1 is compulsory. 2) Attempt any three questions out of remaining questions. 3) Marks are indicated against each question.

Q1) a) b)

[Max. Marks :70

Write welfare measures under Factories Act.

[13]

Discuss relevant provisions under Industrial Disputes Act while effecting retrenchment. [12]

Q2) Write authorised deductions under payment of wages Act.

[15]

Q3) Write a note on set - on and set - off under payment of Bonus Act.

[15]

Q4) Define minimum wages under minimum wages Act. What are the objectives of minimum Wages Act. [15] Q5) What is the eligibility for getting gratuity under payment of gratuity Act. [15] Q6) Define unfair labour practice. Write any four unfair labour practices under M.R.T.U. and P.U.L.P. Act. [15] Q7) Write importance of the clause compensation arising out of the course of employment under workmen compensation Act. [15]

kbkb


P778


[3775] - 39 M.B.A.

(304 B) DIRECT TAXATION (Finance Specialization) (2005 Pattern) Time : 3 Hours] Instructions to the candidates: Attempt any 5 questions.

[Max. Marks :70

Q1) Explain in respect of Capital Gain (any 2). a)

Transfer and conversion.

b)

Indexation.

c)

Taxation of securities.

Q2) Define Agriculture Income. How it is consider for taxation purpose. Q3) Calculate Capital Gain inrespect of following. Mr. Rajanikant doesnot own any Residential House property. a)

Date of sale of Gold

10-5-2008

b)

Date of purchase of Gold

23-6-1983

c)

Sale consideration

Rs. 3675000/-

d)

Cost of Acquisition

e)

Expenses on sale

320000/55000/-

He has purchased at Pune a Residential House property on 12 may 2008 for Rs. 2750000/- Calculate Taxable Capital Gain for A.Y 09 -10. (index for 2009-10 - Rs. 580, 83.84 - Rs. 116). Q4) Explain the rule of carry forward & set off of losses under different Heads of income. Q5) Explain the rule of Residential status & Taxability u/s 6 of income Tax Act 1961. P.T.O.

Q6) Calculate Taxable income from House properly for A.Y 2009 - 10. Particulars House X House Y a) Municipal value 110000/107000/b) Fair Rent 120000/100000/c) Standard Rent 126000/120000/d) Actual Rent Received 132000/106000/e) Municipal Tax 18000 (Due) 20000/- (Paid) f) Repairs 6000/8000/g) Insurance 3000/4000/h) Land Revenue Paid 4000/2000/Information 1. Interest on capital borrowed by mortgaging House X (Funds are used for construction of House Y) Rs. 30000/-. Q7) Explain various Deduction u/s 80 of Income Tax against Gross Total Income.

kbkb

[3775]-39

2


P780


[3775] - 44 M.B.A. (Finance Specialization)

MERCHANT BANKING & FINANCIAL SERVICES (305 B) (2005 Pattern) (Sem. - III) Time : 3 Hours] Instructions to the candidates: 1) Attempt any 5 questions. 2) All questions carry equal marks.

[Max. Marks :70

Q1) Economic Reforms has given new look & opportunities for financial service sector explain the validity of this statement. Q2) What is mutual fund? State its features, advantages & limitations. Q3) What do you mean by primary market. How it differs from secondary market. Q4) In connection with capital market explain. a) Off line Trade. b) IPO procedure. c) Depository & its Role. d) National stock exchange. Q5) Explain various instruments that are traded through money market. Q6) Write short notes on (Any four) : a) Asset management company. b) Book Building Process. c) Securitization of Debits. d) Functions of stock exchanges. e) Kinds of mutual funds. f) Commercial Papers.

kbkb


P781


[3775] - 51 M.B.A.

401 : ENTREPRENEURSHIP DEVELOPMENT AND PROJECT MANAGEMENT (Sem. - IV) (2005 Pattern) Time : 3 Hours] Instructions to the candidates: 1) Q. No. 1 is compulsory. 2) Solve any three out of the remaining. 3) Figures to the right indicate full marks.

Q1) a) b)

[Max. Marks :70

Define the term entrepreneur. Explain the characteristics of a successful entrepreneur. [15] Elaborate the role of DIC in promoting entrepreneurship development.[10]

Q2) Define business idea. Explain the business planning process, in detail.

[15]

Q3) What are the various schemes offered by Commercial Banks to enhance entrepreneurship. [15] Q4) Discuss the four entrepreneurial pitfalls put forth by peter. Drucker.

[15]

Q5) Elaborate the success of women entrepreneurship scenario in India, in last few years. [15] Q6) Explain the role played by State Government in promoting entrepreneurship development. [15] Q7) Write short notes on (Any three) : a) Entrepreneurial culture. b) IDBI. c) Export Oriented Units. d) Problems of Women Entrepreneurs. e) Environmental Analysis.

kbkb

[15]


P784


[3775]-64 M.B.A. MARKETING SPECIALIZATION 408 A : Product and Brand Management (2005 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) All questions carry equal marks. 2) Attempt any five questions.

[Max. Marks : 70

Q1) A leading firm in the fast moving consumer goods sector, found out through researchers that there is a vast potential in the branded flour (atta) market that could be tapped. On the basis of this the company decides to enter the market. Discuss the process of designing the positioning strategy for the product. Q2) Can you think yourself as a brand? What do you do to brand yourself? Q3) What are the factors that affect product management decisions? Q4) What roles consumer analysis play in designing product strategy? Q5) Differentiate the following brands : Zen against santro. Close up v/s colgate gel. Q6) Write notes on (any two) : a)

Managing brand over time.

b)

Product life cycle.

c)

Design of manufacture.

d)

Steps of brand building.

xxxx


P785


[3775]-310 M.B.A. (Finance Specialization) 304 B : DIRECT TAXATION (2008 Pattern) (Sem. - III)

Time : 3 Hours] Instructions to the candidates: 1) Attempt any five questions. 2) Applicable Ass. year 2010-11.

[Max. Marks : 70

Q1) Define the term person and explain when he is liable to pay Income Tax as per rule 6 of the act. Q2) Mr.Sabina owned two houses. Details for financial year 2009-10 are given to you. Calculate taxable house property income. Particulars Fair Rent (Rs.) Municipal value Municipal Taxes paid Annual Rent Land Revenue Interest on capital Nature of occupancy Date of completion

House 1

House 2

35000 36000 4000 38000 2500 let out for residence May98

32000 35000 5000 35000 4000 14000 let out for business April96

Q3) Explain with example taxability of (any two) : a)

Entertainment Allowance.

b)

House Rent Allowance.

c)

Gratuity for pvt sector employees.

Q4) What are various types of income taxable under residual head of income. (Give 10 examples).

P.T.O.

Q5) Calculate Tax Payable by Smt.Parvati Devi Born on 1.10.1943. She received gross taxable income of Rs.560000 (excluding agricultural income Rs.140000). She has invested necessary funds up to maximum ceiling under 80 c. What should tax payable by her for A.Y.2010-11. Q6) Explain various associations and institutes whose income is not at all taxable as per Income Tax Act 1961 and rules made these under. Q7) Write short notes on (any two) : a)

Pre construction period interest.

b)

Taxation of securities.

c)

Exceptions to the rule of indexation. (Indexation Not Applicable for)

d)

Minimum Alternative Tax.

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[3775]-310

2



P786

[3775]-403 M.B.A. (Paper - 403) : CURRENT TRENDS IN MANAGEMENT (2008) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal 14 marks.

[Max. Marks : 70

Q1) What are the drivers of knowledge management system? Discuss knowledge management system benefits to the organisation. Q2) Six sigma is a systematic, scientific, statistical defect reduction process. Explain. Q3) What are the new methods in e-learning. Do you think e-learning is effective? Q4) Explain role of corporate governance in corporate performance? Discuss role of corporate social responsibility in relation to corporate governance. Q5) What are the motives and advantages of mergers and aquisitions. Q6) Compare and contrast lean and six sigma. Q7) Write short notes on : a)

Challenges of BPO and KPO.

b)

Paper document Vs e document.

c)

JIT.

d)

Costs of quality.

Q8) Which are the manufacturing activities integrated through computer. Explain with reference to supply chain management.

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P787

[3775]-401 M.B.A. 401 : ENTREPRENEURSHIP DEVELOPMENT AND PROJECT MANAGEMENT (2008 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Q.1 is compulsory. Solve any three out of the remaining. 2) Figures to the right indicate full marks.

Q1) a) b)

[Max. Marks : 70

Distinguish between entrepreneur and entrepreneurship with its need and importance. [15] Explain the different forms of financing w.r.t. project funding.

[10]

Q2) Elaborate the theory of profit put forth by Frank knight to promote entrepreneurship. [15] Q3) Explain the role played by DIC to promote entrepreneurship development.[15] Q4) Discuss the different entrepreneurial traits put forth by management thinkers. [15] Q5) What are the features and qualities to be considered while preparing the project feasibility report? [15] Q6) Elaborate the reasons for failure of women entrepreneurs in Indian context. [15] Q7) Write short notes on (any three) : a)

NIESBUD.

b)

Elements of business plan.

c)

Entrepreneurial culture.

d)

SFCS.

e)

Challenge of substaining competitiveness.

xxxx

[15]


P788


[3775]-407 M.B.A. OPERATION STRATEGY 404 - D : Production and Materials Specialisation (2008 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Solve any five questions. 2) All questions carry equal marks.

[Max. Marks : 70

Q1) With reference to Indian Automotive Industry develop an imaginary model for world of operation in 2020. Q2) Under the strategic environment, differentiate between core competence and core processes. Q3) What are order winning and order qualifier attributes? Give any three examples of each in the services and manufacturing industry. Q4) Discuss the issues in New Product Development and Technology strategy. Q5) Low price and good quality are not only characteristics of product profilling but alternative strategies are also available to operation manager to bring value to the customer. Comment. Q6) Discuss merits & demerits of Buy or Make decisions with respects to SWOT analysis. Q7) Give issues involved in manufacturing infrastructure development. Q8) Write a short notes on (any two) : a) Use of IT in operation strategy. b) Hybrid Process. c) Lean Manufacturing.

xxxx


P789


[3775]-413 M.B.A. TECHNOLOGY MANAGEMENT 405 - D : Production and Materials Specialization (2008 Pattern) (Sem. - IV)


Q1) a) b)

[Max. Marks : 70

Discuss with examples, why organizations should be concerned about effective management of technology in present business scenario. Explain the impact of technology on society.

Q2) Describe stages involved from development to marketing of hightech products. Q3) Enumerate technology forecasting techniques. Discuss the process of applying any two of the technology forecasting techniques. Q4) Explain the issues involved and decisions made in managing technology in an organization. Q5) What is technology strategy? Explain a framework for developing technology strategy. Q6) Explain the concept of Intellectual Property Rights. How an organization can enhance its profitability and ward off competition by IPR management? Discuss. Q7) Explain the meaning and significance of transfer of technology and diffusion of technology. Q8) Write notes on any two of the following : a) b) c) d)

Trends in R & D. Technology sourcing. Environmental Impact Analysis. Discruptive technologies.

xxxx


P790


[3775]-419 M.B.A. QUALITY MANAGEMENT (406 - D) (Production and Materials Specialization) (2008 Pattern) (Sem. - IV)


[Max. Marks : 70

Q1) Explain Demings philosophy of profound knowledge and discuss its relevance. Q2) Describe Taguchis Quality Loss Function and explain its significance in managing quality. Q3) Describe criterian of Malcom Baldridge National Quality Award and state its importance. Q4) Explain customer Driven Quality cycle with an example. Q5) a) b)

Enumerate customer satisfaction measurement techniques and explain how customer satisfaction measurement help in improving quality. Describe in brief customer perception of quality in service systems.

Q6) State the concept of Quality Control. Explain how acceptance sampling and control charts help in controlling quality. Q7) a) b)

State the principles of Total Quality Management. Describe the importance and role of leadership in achieving excellence in quality.

Q8) Write notes on any two of the following : a) Concept of reliability and its significance. b) House of quality. c) Pareto Analysis. d) Quality policy and Objectives.

xxxx


P869


[3775]-57 M.B.A.

(404 D) INVENTORY MANAGEMENT Production & Materials Specialization

(2005 Pattern) (Sem. - IV)

Time : 3 Hours] Instructions to the candidates: 1) Attempt any Five questions. 2) All questions carry equal marks.

[Max. Marks : 70

Q1) Inventories act as a buffer between various demand and supply points in the manufacturing system. Explain. Q2) Distinguish between dependent and independent demand in a Mc Donalds restaurant, in an integrated manufacturer of personal copiers, and in a pharmaceutical supply house. Q3) Discuss the assumptions that are inherent in production setup cost, ordering cost and carrying costs. How valid are they? Q4) Explain the concept of selective inventory control in the context of ABC analysis. Q5) How has the concept of JIT affected inventory management practices? Explain in Indian context. Q6) Discuss how distribution resource planning is used to manage inventories in multiple locations. Q7) Write short notes on (any three) : a)

Computerisation in Inventory Management.

b)

Inventory turns and ROI.

c)

Quantity discount models.

d)

Excess Inventory and service level.

e)

Lead time.

xxxx


P870


[3775]-61 M.B.A. COMPUTER MANAGEMENT 407 (C) Project Management & IT Management


Time : 3 Hours] Instructions to the candidates: 1) Q. no. 1 is compulsory. 2) Solve any three from remaining.

[Max. Marks : 70

Q1) What is risk management? Explain various steps followed in risk management. [10] Q2) Explain various methods of time & cost estimation used in project management. [20] Q3) Explain various review techniques used in quality assurance.

[20]

Q4) Explain configuration management.

[20]

Q5) Explain acquisition process of hardware & software followed in IT organization. [20] Q6) Write short note on (any four) : a)

CMM.

b)

User Acceptance test.

c)

Career path planning.

d)

Benchmarking.

e)

Case tools.

xxxx

[20]


P871


[3775]-305 M.B.A. (303 C) SOFTWARE ENGINEERING (2008 Pattern) (Sem. - III)

Time : 3 Hours] Instructions to the candidates: 1) Q. no. 1 is compulsory. 2) Attempt any 5 from remaining.

[Max. Marks : 70

Q1) A BCS college would like to computerize the students admission system for FY, SY and TYBCS. Each class has maximum 100 students. First candidates purchase the admission form by paying Rs.300/-. They fill the form and attach necessary documents and submit it in office. After submitting the entire form, office gives the challan (four copies) to the candidates. They pay course fees mentioned on the challan in the specified bank. Banks keeps two copies of paid challan and two copies are returned to the candidate. The candidates submit one copy of paid challan in college office. Bank also sends one copy of the same paid challan to the office for reconciliation. The candidate as a paid receipt keeps one copy of it. Draw : a) b) c) d)

Context level diagram. ER diagram. Database Design. Form Layouts (any two).

[20]

Q2) What is SDLC? Describe various phases in brief. Also describe the role of S/W in each phase. [10] Q3) a) b)

What is normalization? Explain need of controlled denormalization.[5] Discuss in detail Structured System Analysis Tools. [5]

Q4) Draw decision tree and decision table for the following :

[10]

A bank offers discount 8% per year for the deposit more than 10,000/-, 7% per year for the deposit of amount between 5,000 and 10,000/- and 6% for the amount less than 5,000. If the customer is senior citizen, 0.5% extra is given on all types of amounts. P.T.O.

Q5) Sitanagar Municipal Corporation has decided to computerize data regarding all the cinema theatres in the city. Theatre managers are requested to fill the form giving detailed information about the respective theatre. Design a layout of a form to be filled by the manager. [10] Q6) a) b)

Discuss any three characteristics of system. [5] What is Data Dictionary? Why is it important in System Analysis and Design. [5]

Q7) Write short notes on (any two) : a) b) c) d)

[10]

Reverse Engineering. Water fall model. Feasibility study. Open Vs closed system.

xxxx

[3775]-305

-2-



P872

[3775]-312 M.B.A.

304 D : MODELING TECHNIQUES & IT FOR OPERATIONS MANAGEMENT (Production and Materials Specialization)

(2008 Pattern) (Sem. - III) Time : 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) Use of calculator is allowed. 3) Maximum marks are indicated against each question.

Q1) a) b)

[Max. Marks : 70

Explain the meaning of modeling process. Discuss the importance of understanding data before modeling. [8] Discuss types of models based on degree of certainty.

[6]

Q2) Find the optimum solution for the following Linear Programming problem using simplex method. [14] Minimize Z = 600X + 500 Y Subject to the constraints 2X + Y > 80 X + 2Y > 60 and X, Y > 0. Q3) Five jobs are required to be processed on three machines M1, M2 and M3. All the jobs are processed in the order of M1, M2 and M3. Processing time for these jobs on each of the three machines is given in the table below : Processing Time In Hours Jobs A B C D E

M1

Machines M2

M3

5 7 6 9 5

2 1 4 5 3

3 7 5 6 7 P.T.O.

a) b) c)

Determine sequence for the five jobs to minimize total elapsed time. Calculate total elapsed time. Calculate idle time on each machine. [14]

Q4) a)

A toy manufacturer produces two types of toys : Dolls and Animals. Production of either a doll or an animal requires one hour of production capacity. Maximum production capacity available per week is 50 hours. The maximum number of Doll and Animal toys that can be sold per week are 6 and 8 respectively. The gross profits from sale of Doll or Animal toy is 90 Rs. and 60 Rs. respectively per toy. The management desires to determine the number of each toy to be produced per week in consideration of following set of goals: Goal I : Available production capacity should be utilized as much as possible but not exceeding 50 hours per week. Goal II : Sales of the two types of toys should be as much as possible. Goal III : Overtime should not exceed 20% of available production time. Formulate the problem as Goal Programming Model. [9] Explain the concept and application of Dynamic Programming. [5]

b) Q5) a) b)

What is trans-shipment model? Explain with an example. [6] Explain how does application of decision tree analysis technique helps in decision making in operations. [8]

Q6) Discuss salient features of any software on quality or logistics management and state its benifits. [14] Q7) Describe prerequisites for effective implementation of ERP system in a manufacturing organisation. [14] Q8) Write notes on any two of the following : a)

Design of Experiment.

b)

Sensitivity analysis.

c)

Priority Sequencing Rules.

d)

Role of IT in Layout planning.

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[3775]-312

-2-

[14]


P873


[3775]-406 M.B.A. COMPUTER MANAGEMENT (404 C) Emerging Trends in It


Time : 3 Hours] Instructions to the candidates: 1) Q. no. 1 and Q. no. 7 compulsory. 2) Attempt any four from remaining.

[Max. Marks : 70

Q1) A reputed management want to start a executive MBA programme. Programme will be only for the working class students. It will cover admissions, e-learning & online examination. Suggest various models of E-Learning also suggest suitable model. [15] Q2) Explain E-banking, also explain various securities in E-banking.

[10]

Q3) What is E-commerce? Explain its advantages.

[10]

Q4) Explain Disaster Recovery planning.

[10]

Q5) Explain warehouse management.

[10]

Q6) Explain various strategies of implementing E-Governance site.

[10]

Q7) Write short note on (any three) :

[15]

a)

GIS standards.

b)

Knowledge Management Architecture.

c)

Electronic cleaving system.

d)

Digital signature.

e)

E-business.

xxxx


P580

[Total No. of Page : 1

[3775]-101 M.B.A.

ORGANISATIONAL BEHAVIOUR & PRINCIPLES & PRACTICES OF MANAGEMENT

(Sem. - I) (2008 Pattern) Time : 3 Hours]

[Max. Marks : 70

Instructions : 1)

Q.No. 1 is Compulsory.

2) 3)

Attempt any four from remaining questions. Marks are indicated against each question.

Q1) a)

Define Organisational Behaviour. Discuss its importance and scope.[15]

b)

What is the contribution of Elton Mayo to the Management Science. [15]

Q2) Explain fully following functions of organising: a) Line and staff authority. b) Centralisation and Decentralisation.

[10]

Q3) Discuss theory of Group Dynamics and team building.

[10]

Q4) What is transactional analysis? What is its utility in the Organisational Behaviour? [10] Q5) Which leadership style you will recommend to the Principal of Business school quote reasons? [10] Q6) Discuss in detail Maslow's theory of Need Hierarchy.

[10]

Q7) Write short notes on any two: a) Ego states. b) Formal and Informal group. c) MBO d) Leadership Grid.

[10]

1


P581


[3775]-102 M.B.A. (102) : MANAGEMENT ACCOUNTING

(Sem. - I) (2008 Pattern) Time : 3 Hours]

[Max. Marks : 70

Instructions : 1)


2)

Attempt any two questions from Section I and Section II each.

3)


4)

Use of simple calculator is allowed.

Q1) What are the accounting concepts and conventions? Name them and explain any two accounting concepts in detail. [10] SECTION - I Q2) "Cost may be classified in a variety of ways according to their nature and the information needs of management". Explain and discuss the statement giving examples of classifications required for different purposes. [15] Q3) Define standard costing. Discuss budgetary control and distinguish it from standard costing. [15] Q4) Distinguish between : a)

Normal and abnormal idle time.

b) c)

Time keeping and time booking. Avoidable and Unavoidable cause of labour turnover.

Q5) Write short notes on (any three) : a)

Management Accounting.

b)

Subsidiary books.

c)

Overheads.

d)

Break even analysis.

e)

Flexible budget.

[15]

[15]

P.T.O. 1

SECTION - II Q6) A factory engaged in manufacturing plastic buckets is working at 40% capacity and produces 10,000 buckets per month. The present cost break up per bucket is as under. Materials – Rs.20 Labour – Rs.6 Overheads – Rs.10 (60% fixed) Selling price – Rs. 40 If it is decided to work the factory at 50% capacity, the selling price falls by 3%. At 90% capacity, the selling price falls by 5% accompanied by a similar fall in the price of materials. Prepare a statement showing the profits at 50% and 90% capacities and determine the break even points at each of these production levels in sales value and sales volume. [15] Q7) The following transactions occur in the purchase and issue of material. April 02

Purchased

40,000 units

@ Rs. 4 p.u.

April 20

Purchased

5,000 units

@ Rs. 5 p.u.

May 05

Issued

20,000 units.

May 10

Purchased

60,000 units

May 12

Issued

40,000 units.

June 02

Issued

10,000 units.

June 05

Issued

20,000 units.

June 15

Purchased

45,000 units

June 20

Issued

30,000 units.

Prepare stores ledger account a)

by FIFO method.

b)

by LIFO method.

[3775]-102 2

@ Rs. 6 p.u.

@ Rs. 5.50 p.u.

[15]

-2-

Q8) The following trial balance was extracted from the books of Mr. Anant as on 31.3.2008. Particulars

Debit Rs.

Credit Rs.

-

1,00,000

Capital Account Machinery

78,000

Furniture

2,000

Sales Purchases Returns Opening Stock Discount Debtors

1,27,000 60,000 1,000 30,000 425

25,000

Salaries

7,550

Wages

10,000 1,200

Provision for bad debts Rent

800

45,000

Creditors

Carriage Outward

750

–

525

10,000

Advertisement

2,000

Cash

6,900 2,54,075

i)

Closing stock was valued at Rs. 34,220.

ii)

Allow interest on Capital at 10% p.a.

2,54,075

iii) Depreciate Machinery @ 10% p.a. iv) Provision for bad debts is to be kept at 5%. v)

Mr. Anant has taken goods worth Rs. 5,000 for personal use and distributed goods worth Rs. 1000 as free samples. [15]

[3775]-102 3

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Q9) A company has 3 production and 2 service departments. The following are the totals of overheads of production and service departments. Total Overheads Rs. Production departments

–

Service departments

A

96,000

B

84,000

C

60,000

X

28,080

Y

36,000 3,04,080

The expenses of service departments are to be apportioned as follows: Production dept.

Service dept.

A

B

C

X

Y

Service dept. X

20%

40%

30%

–

10%

Service dept. Y

40%

20%

20%

20%

–

Calculate overheads of production departments after distributing the overhead costs of service departments by both a)

Repeated distribution method.

b)

Simultaneous equation method.

[3775]-102 4

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P582

[Total No. of Page : 1

[3775]-103 M.B.A. (103) : MANAGERIAL ECONOMICS

(Sem. - I) (2008 Pattern) (New) Time : 3 Hours]

[Max. Marks : 70

Instructions : 1)

Attempt any FIVE questions.

2)


3)

Draw suitable diagrams wherever necessary.

Q1) Which economic decisions taken by the managers are based on economic concepts? Q2) 'Relationship between price and demand for a commodity can be inverse as well as direct'. – Explain. Q3) Why increasing, decreasing and negative returns to scale are experienced? Q4) Compare the short run and long run equilibrium of a monopoly firm by stating the conditions of equilibrium. Q5) Explain any two pricing methods. Q6) a) b)

What is product differentiation? Explain income elasticity of demand.

Q7) Write notes on any two : a) Exceptions the law of supply. b) Cast forecasting. c) Capital budgeting. d) Need for government intervention in the market.