Organizations As Information Processing Systems - Defense Technical ...

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May 2, 1983 - SECURITY CLASSIFICATION OP THIS PAGE (inen Data Eniere__ ... information behavior, (2) organizational mechanisms for coping with equi-.

Organizations As Information Processing Systems Office of Naval Research Technical Report Series

Information Richness: to Managerial Behavior Approach A New and Organization Design Richard L. Daft and Robert H. Lengel TR-ONR-DL-02

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May,

1983

Department of Management Texas A&M University

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JUN 7 1983

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Richard Daft and Ricky Griffin

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Principal Investigators

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Information Richness: A New Approach to Managerial Behavior and Organization Design Richard L. Daft and Robert H. Lengel TR-ONR-DG-02 May,

1983

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LKCTE JUN 7

1983,_

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Unclassified SECURITY CLASSIFICATION OP THIS PAGE (inen Data Eniere__

PAGE REPORT DOCUMENTATION T OBEFORE .EPORT

REND INSTRUCTIONS COMPL-TN

2. GOVT ACCESSION NO.

NUMBER

3.

FORM

RECIPIENT'S CATALOG NUMBER

TR-ONR-DG-02 4.

TITLE (and Subtitle)

S. TYPE OF REPORT & PERIOD COVERED

Information Richness: A New Approach to Managerial Behavior and Or-ganization Design

7.

AUTHOR(a)

Richard L.

Teehninrl RPport 6.

PERFORMING ORG. REPORT NUMBER

S.

CONTRACT OR GRANT NUMBER(&)

Daft

N00014-83-C-0025

Robert H. Lengel 9.

II.

PERFORMING ORGANIZATION NAME AND ADDRESS

10.

PROGRAM ELEMENT. PROJECT. TASK

College of Business Administration

AREA&WORKUNITNUMBERS

Texas A&M University College Station, Texas 77843

NR 170-950

CONTROLLING OFFICE NAME AND ADDRESS

12.

Organizational Effectiveness Research Programs Office of Naval Research

REPORT DATE

May,

1983

3. NUMBEROF PAGES

Arlington, VA 22217 14.

MONITORING AGENCY NAME & ADDRESS(if .ifferent from Controlling Office)

1S. SECURITY CLASS. (of this report)

Unclassified I~a. DECLASSIFICATI'ON• SCHEDULE

DOWNGRADING

I6. DISTRIBUTION STATEMENT (of this Report)

Approval for public release: distribution unlimited

17. DISTRIBUTION STATEMENT (of the abstract entered In Block 20,. I different from Report)

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1.

SUPPLEMENTARY NOTES

KEY WORDS (Continue on reverse side If necessary ad

Idenltf" by block number)

Information Processing

Managerial Behavior

Equivocality Reduction

Information Media

Organization Design

Communication

Information Richness Organizational Communication Interpretation of Environment Organizational Coordination

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20.

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ABSTRACT (Contin, e an reverse

aide

If necessary ad

Identify by block numbse)

paper introduces the concept of information richness, and proposes 7 This three models of information processing. The models describe (1) manager information behavior,

(2)

organizational mechanisms for coping with equi-

vocality from the environment, and (3) organizational mechanisms for internal coordination. Concepts developed by Weick (1979) and Galbraith (1973) are integrated into two information tasks: equivocality reduction and the processing of a sufficient amount of information. The premise of this paper is that the accomplishment of these information tasks and the ultimate-

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OBSOLETE

EDITION OF I NOV 65l

Unclassified

S/'N 0102- LF. 014- 6601

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SECURITY CLASSIFICATION OF THIS pAGE (When Data Eterd)

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CLSIIPICATIOW OP THIS [email protected] (Wh4

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20. ABSTRACT

A

of information -•7success of the organization are related to the balance the organizat ~richness used in

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