Aug 5, 2013 ... Virtual Bookstores Q&A. OFFICIAL. Palmer Trinity School. TEXTBOOKS. FROM
FOLLETT VIRTUAL BOOKSTORES. Q: Why choose Follett for ...
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OFFICIAL
Palmer Trinity School TEXTBOOKS FROM FOLLETT V IRTUAL BOOKSTORES
Virtual Bookstores Q&A Q: W hy choose Follett for m y books? A: Palmer Trinity School chose Follett as the official bookstore. We work with school administration to source books and guarantee you will have the right book for class. Choosing Follett also helps support programs at our school. Q: W here do I find m y books? A: Website link with information will be available soon Q: W hat if I d on’t h ave internet a ccess? A: You can also fax your order to 800-‐621-‐ 4187 or call us at 877-‐827-‐2665 and we’ll take your order over the phone. Q: How w ill I k now w hat books t o o rder? A: Returning students will receive their class schedule through Edline, new students by mail. Information will be released before the Virtual Bookstore deployment. Virtual Bookstore will go live August 5th, 2013 Q: W hat a re the book options? A: Most books are available New or Used. [Select books are also available to rent, saving about half the regular price!] [Select Books are also available digitally]
Q: H ow do books ship? A: All orders can be shipped to your home or another address provided via FedEx. Q: Can I return the books? A: Follett Virtual Bookstores will accept book returns up to 30 days from purchase, or 30 days from the first day of class, whichever is later. Call 877-‐827-‐2665 for return authorization and processing. Q: W hat payment m ethods a re a ccepted? A: We accept A merican Express, MasterCard, Visa, Check or Money Order. Other q uestions? Visit the bookstore website (Link will be available soon) or call Follett at 877-‐827-‐ 2665
EVERYDAY V ALUE SHIPPING RATE
Follett ships all orders FedEx Ground for only $3.99 plus $1.49 per item, every day.
PLUS… LIMITED TIME SHIP SPECIAL! Free ground shipping on orders placed before August 18th
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WITH SO MANY CHOICES, WHY PICK
FOLLETT VIRTUAL BOOKSTORES?
Palmer Trinity School chose to partner with Follett Virtual Bookstores to provide educational materials to you and your school. Why w ould the school choose Follett when, with a few keystrokes, you could buy from anyone on the internet?
CONFIDENCE
CONVENIENCE
Follett guarantees you will have the book you need. If a publisher changes an edition and books become scarce before all students have a copy, Follett will recall the book and resend the new version to everyone who bought from us. The bookstore is always just a phone call away if you encounter a problem.
Your time is important. Your virtual bookstore is the only p lace where you will find all the books you need conveniently arranged by course. We stock everything your school requested in our warehouse and have it ready to ship directly to you.
OPTIONS
The quantity of books we sell directly influences the support we can provide though programs to your school and services to your teachers. In addition, the books bought back from your school are pooled and sold as discounted used books to other local families. (Bilingual support available)
Follett strives to offer our customers the widest variety of options to save money. Often there is a money-‐saving used or rental version of the book available. As digital books become more widely available, Follett has the technology to offer this format as well.
SERVICE
We work hard to be your school’s preferred partner. Since we speak with your school administration frequently we have the incentive to make sure you are satisfied. If you have a problem, you can be assured we will make it right.
SUPPORT
Questions? Call Follett at 877-‐827-‐2665 Information and links will be p rovided through www.palmertrinity.org and Edline.net
Follett Virtual Bookstores www.palmertrinity.org preferred book p artner of Palmer Trinity School
