PERIOD OF ASSURED PARTS AVAILABILITY PERIOD OF ... - Ricoh

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Oct 10, 2013 ... The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured ...
5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

COPIER / MFP / WIDE FORMAT MODEL LIST Aficio 2016/2020 Aficio 3131 Aficio MP 1600/L/SPF Aficio MP 171 Aficio MP 171/F/SPF Aficio MP 2000/SPF/L Aficio MP 201F Aficio MP 201SPF Aficio MP 2500/SPF Aficio MP 2550B Aficio MP 2550SP/SPF Aficio MP 3350B Aficio MP 3350SP/SPF Aficio MP 4000B Aficio MP 4001 Aficio MP 5000B Aficio MP 5001 Aficio MP 6001/SP Aficio MP 7001SP Aficio MP 8001SP Aficio MP 9001 Aficio MP C2000/SPF

8016/8020 SDC531 9016/L/SPF 917 917/F/SPF 9021d/SPF 920F 920SPF 7025 9025B 9025sp/spf 9033b 9033sp/spf 9040b 9240 9050b 9250 9060/SP 9070SP 9080SP 9090 C2020/SPF

LD116/LD120 LC031/CS331 LD316/L/SPF// DSm716 LD117 LD117/F/SPF LD320d/SPF// DSm721d LD220F LD220SPF LD125 LD425B LD425sp/spf LD433B LD433sp/spf LD040B LD140 LD050B LD150 LD360/SP LD370SP LD380SP LD390 LD420c/spf

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary Nov-05 Jun-04 Jan-07 Apr-09 May-09 Jan-07 Feb-11 Feb-11 Sep-07 Feb-08 Feb-08 Feb-08 Feb-08 Jan-08 Jan-10 Jan-08 Jan-10 Jun-09 Jun-09 Jun-09 Jun-09 Sep-07

1

Support  Provided (Yes/No)

May-10 May-10 Sep-11 Jun-15 Mar-11 Sep-11 Apr-12 Oct-16 Aug-11 Nov-14 Oct-10 Jan-12 Oct-10 Mar-12 Feb-12 Mar-12 Feb-12 Aug-12 Aug-12 Aug-12 Aug-12 Apr-10

Apr-17 Apr-17 Aug-18 May-22 Feb-18 Aug-18 Mar-19 Oct-23 Jul-18 Oct-21 Sep-17 Dec-18 Sep-17 Feb-19 Jan-19 Feb-19 Jan-19 Jul-19 Jul-19 Jul-19 Jul-19 Mar-17

Apr-12 Apr-12 Aug-13 May-17 Feb-13 Aug-13 Apr-14 Oct-18 Jul-13 Oct-16 Sep-12 Dec-13 Sep-12 Mar-14 Feb-14 Mar-14 Feb-14 Aug-14 Aug-14 Aug-14 Aug-14 Mar-12

No No No Yes No No No Yes No No No No No No No No No No No No No No

7.0 7.0 5.7 2.0 6.2 5.7 5.1 0.6 5.8 2.5 6.6 5.4 6.6 5.2 5.2 5.2 5.2 4.8 4.8 4.8 4.8 7.1

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio MP C2030 Aficio MP C2050/SPF Aficio MP C2550/SPF Aficio MP C2800/SPF/G Aficio MP C300/SR Aficio MP C3001 Aficio MP C300HT Aficio MP C300HW Aficio MP C3300/SPF/G Aficio MP C3500/SPF Aficio MP C3501 Aficio MP C3501G Aficio MP C400/SR Aficio MP C4000/SPF/G Aficio MP C4501 Aficio MP C4501A Aficio MP C5000/SPF/G Aficio MP C5501 Aficio MP C5501A Aficio MP C6000 Aficio MP C7500 Aficio MP C7501 Aficio MP W3600

C9020L C9020/SPF C9025/SPF C2828/spf/G C230/SR C9130 C230HT C230HW C3333/spf/g C3535/spf C9135 C9135G C240/SR C4040/spf/g C9145 C9145 C5050/spf/g C9155 C9155 C6055 C7570 C9075 2406WD

LD520CL LD520C/SPF LD525C/SPF LD528c/spf/g LD130C/SR LD630 LD130CHT LD130CHW LD533c/spf/g LD435c/spf// DSc535/spf LD635c LD635CG LD140C/SR LD540c/spf/g LD645c LD645C LD550c/spf/g LD655C LD655C LD260c LD275c LD375c LW326

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Jan-09 Dec-08 Dec-08 Oct-08 Jan-11 Nov-10 Apr-13 Apr-13 Oct-08 Sep-06 Nov-10 Nov-10 Jan-11 Oct-08 Nov-10 Nov-10 Oct-08 Nov-10 Nov-11 Jan-08 Jan-08 Feb-10 Jul-07 2

Mar-11 Mar-11 Mar-11 Nov-10 Apr-14 Apr-12 Apr-14 Jan-15 Nov-10 Apr-10 Apr-12 Apr-13 Apr-14 Nov-10 Apr-12 Jan-12 Nov-10 Apr-12 Jan-12 May-10 May-10 Jul-13 Feb-11

Feb-18 Feb-18 Feb-18 Oct-17 Mar-21 Mar-19 Mar-21 Dec-21 Oct-17 Mar-17 Mar-19 May-20 Mar-21 Oct-17 Mar-19 Dec-18 Oct-17 Mar-19 Dec-18 Apr-17 Apr-17 Jun-20 Sep-18

Feb-13 Feb-13 Feb-13 Oct-12 Mar-16 Apr-14 Mar-16 Dec-16 Oct-12 Mar-12 Apr-14 Apr-15 Mar-16 Oct-12 Apr-14 Dec-13 Oct-12 Apr-14 Dec-13 Apr-12 Apr-12 Jul-15 Jan-13

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

6.2 6.2 6.2 6.5 3.1 5.1 3.1 2.4 6.5 7.1 5.1 4.1 3.1 6.5 5.1 5.4 6.5 5.1 5.4 7.0 7.0 3.9 6.3

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio SP 4410SF FW770 FW780 MP 2352SP MP 2553 MP 2554 MP 2851 MP 2852 MP 2852SP MP 3053 MP 3054 MP 3351 MP 3352 MP 3352SP MP 3353 MP 3554 MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP 4054 MP 5002/SP MP 5002G/SPG

SP 4410SF 7700W 7800W MP 3352SP MP 2553 MP2554SP-SS 9228 MP 2852 MP 2852SP MP 3053 MP3054SP-SS 9233 MP 3352 MP 3352SP MP 3353 MP3554SP-SS MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP4054SP-SS MP 5002/SP MP 5002G/SPG

SP 4410SF LW110 LW111 MP 3352SP MP 2553 MP2554SP-LS LD528 MP 2852 MP 2852SP MP 3053 MP3054SP-LS LD533 MP 3352 MP 3352SP MP 3353 MP3554SP-LS MP 4002 MP 4002G/SPG MP 4002SP MP 401SPF MP4054SP-LS MP 5002/SP MP 5002G/SPG

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Feb-12 Aug-01 Aug-01 Dec-11 Dec-13 Nov-14 Dec-09 Dec-11 Dec-11 Dec-13 Nov-14 Dec-09 Dec-11 Dec-11 Dec-13 Nov-14 Mar-12 Jul-12 Mar-12 Feb-15 Mar-15 Mar-12 Jul-12 3

Aug-13 Nov-13 Jan-14 Dec-13 Nov-14 Dec-16 Sep-11 Nov-13 Dec-13 Nov-14 Dec-16 Dec-11 Sep-13 Dec-13 Nov-14 Dec-16 Jan-14 Sep-15 Mar-15 Sep-16 Dec-16 Mar-15 Sep-15

Jul-20 Oct-20 Dec-20 Nov-20 Oct-21 Dec-23 Aug-18 Oct-20 Nov-20 Oct-21 Dec-23 Nov-18 Aug-20 Nov-20 Oct-21 Dec-23 Dec-20 Aug-22 Feb-22 Sep-23 Dec-23 Feb-22 Aug-22

Aug-15 Nov-15 Jan-16 Dec-15 Oct-16 Dec-18 Aug-13 Nov-15 Dec-15 Oct-16 Dec-18 Nov-13 Sep-15 Dec-15 Oct-16 Dec-18 Jan-16 Aug-17 Feb-17 Sep-18 Dec-18 Feb-17 Aug-17

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No Yes No No No No Yes No No No No Yes No Yes No Yes Yes No Yes

3.8 3.5 3.4 3.4 2.5 0.4 5.7 3.5 3.4 2.5 0.4 5.5 3.7 3.4 2.5 0.4 3.4 1.7 2.2 0.7 0.4 2.2 1.7

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

MP 5054 MP 6002 MP 6002SP MP 6054 MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP MP C2051 MP C2503SP MP C2551 MP C3002 MP C3002G MP C3003 MP C3003SP TE MP C305SPF MP C306 MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C406

MP5054SP-SS MP 6002 MP 6002SP MP6054SP-SS MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP C9120 MP C2503SP C9125 MP C3002 MP C3002G MP C3003 MP C3003SP TE MP C305SPF MP C306SPF-SS MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C406SPF-SS

MP5054SP-LS MP 6002 MP 6002SP MP6054SP-LS MP 7502 MP 7502SP MP 9002 MP 9002SP MP C2003SP LD620C MP C2503SP LD625C MP C3002 MP C3002G MP C3003 MP C3003SP TE MP C305SPF MP C306 SPF-LS MP C3502 MP C3502G MP C3503 MP C3503SP TE MP C406SPF-LS

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Mar-15 Aug-12 Aug-12 Mar-15 Aug-12 Aug-12 Aug-12 Aug-12 Feb-14 Feb-11 Feb-14 Feb-11 Feb-12 Aug-12 Jul-13 Mar-16 May-12 Oct-15 Feb-12 Dec-12 Jul-13 Mar-16 Jan-15 4

Dec-16 Jan-14 Jun-16 Dec-16 Jun-16 Jun-16 Jan-14 Jun-16 Aug-16 Feb-14 Aug-16 Feb-14 Jul-13 Nov-14 May-16 Aug-16 Oct-15 Dec-16 Jul-13 Nov-14 May-16 Aug-16 Dec-16

Dec-23 Dec-20 Jun-23 Dec-23 Jun-23 Jun-23 Dec-20 Jun-23 Aug-23 Jan-21 Aug-23 Jan-21 Jun-20 Oct-21 May-23 Aug-23 Oct-22 Dec-23 Jun-20 Oct-21 May-23 Aug-23 Dec-23

Dec-18 Jan-16 Jun-18 Dec-18 Jun-18 Jun-18 Jan-16 Jun-18 Aug-18 Feb-16 Aug-18 Feb-16 Jul-15 Oct-16 May-18 Aug-18 Oct-17 Dec-18 Jul-15 Oct-16 May-18 Aug-18 Dec-18

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

Yes No Yes Yes Yes Yes No Yes Yes No Yes No No No Yes Yes Yes Yes No No Yes Yes Yes

0.4 3.4 1.0 0.4 1.0 1.0 3.4 1.0 0.8 3.3 0.8 3.3 3.9 2.5 1.0 0.8 1.6 0.4 3.8 2.5 1.0 0.8 0.4

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

MP C4502/4502A MP C4503 MP C4503SP TE MP C5502/5502A MP C5503 MP C5503SP TE MP C6003 MP C6003SP TE MP C6501/C7501 MP C8002SP MP CW2200SP MP W3601 MP W5100/MP W7140 MP W5100en MP W7140en

MP C4502/4502A MP C4503 MP C4503SP TE MP C5502/5502A MP C5503 MP C5503SP TE MP C6003 MP C6003SP TE C9065/C9075 MP C8002SP MP CW2200 3406WD 5100WD / 7140WD en5100WD en7140WD

MP C4502/4502A MP C4503 MP C4503SP TE MP C5502/5502A MP C5503 MP C5503SP TE MP C6003 MP C6003SP TE LD365c/375c MP C8002SP MP CW2200 LW426 LW5100 / LW7140 LW5100en LW7140en

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Feb-12 Jul-13 Mar-16 Feb-12 Jul-13 Mar-16 Jul-13 Mar-16 Feb-12 Jul-13 Jan-13 Feb-11 Apr-09 Feb-12 Feb-12

5

Jun-13 May-16 Aug-16 Jul-13 May-16 Aug-16 May-16 Aug-16 Jul-13 Oct-16 Oct-16 Mar-16 Feb-12 Sep-15 Sep-15

May-20 May-23 Aug-23 Jun-20 May-23 Aug-23 May-23 Aug-23 Jun-20 Oct-23 Oct-23 Feb-23 Jan-19 Aug-22 Aug-22

Jun-15 May-18 Aug-18 Jul-15 May-18 Aug-18 May-18 Aug-18 Jul-15 Oct-18 Oct-18 Mar-18 Feb-14 Sep-17 Sep-17

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No Yes Yes No Yes Yes Yes Yes No Yes Yes Yes No Yes Yes

3.9 1.0 0.8 3.8 1.0 0.8 1.0 0.8 3.9 0.6 0.6 1.2 5.3 1.7 1.7

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

PRODUCTION PRODUCTS Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro 8100se Pro 8120se Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720S Pro C751/EX Pro C900S Pro C901

Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro 8100se Pro 8120se Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720S Pro C751/EX Pro C900S Pro C901

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary

Pro 1107 Pro 1107EX Pro 1357 Pro 1357EX Pro 8100se Pro 8120se Pro 907 Pro 907EX Pro C550EX Pro C651EX Pro C700EX Pro C720S Pro C751/EX Pro C900S Pro C901

Sep-09 Jul-09 Sep-09 Jul-09 Oct-15 Oct-15 Sep-09 Jul-09 Mar-10 Nov-11 Mar-10 Feb-10 Nov-11 Feb-09 Oct-10

6

Jun-15 Aug-13 Jun-15 Aug-13 Dec-16 Dec-16 Sep-15 Aug-13 May-13 Dec-14 May-13 Jan-12 Nov-14 Nov-10 Mar-15

May-22 Jul-20 May-22 Jul-20 Dec-23 Dec-23 Aug-22 Jul-20 Apr-20 Nov-21 Apr-20 Dec-18 Oct-21 Oct-17 Feb-22

Jun-17 Aug-15 Jun-17 Aug-15 Dec-18 Dec-18 Sep-17 Aug-15 May-15 Nov-16 May-15 Dec-13 Oct-16 Oct-12 Feb-17

Yes No Yes No Yes Yes Yes No No No No No No No No

1.9 3.8 1.9 3.8 0.4 0.4 1.6 3.8 4.0 2.5 4.0 5.4 2.5 6.5 2.2

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

FACSIMILE PRODUCTS FAX1170L FAX1180L FAX1190L FAX2210L FAX3320L FAX4430L FAX4430NF FAX5510L FAX5510L Securefax 2000M/MI Securefax 2000M/MI Securefax 5510MSD Securefax 5510MSD Securefax SMFC210M Securefax SMFC210M

SF3810 SF3815 FAX1190L SF3820 3730 FAX4430L 3770nf 3799 3799 NA NA NA NA NA NA

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary

F250/LF125m F111/LF225m FAX1190L F270/LF215m LF312 FAX4430L LF417e F9199/LF510 F9199/LF510 NA NA NA NA NA NA

Jul-04 Apr-07 Jul-10 Jul-04 Jun-07 Jun-07 Jun-07 Sep-02 Sep-02 Sep-00 Sep-00 Oct-06 Oct-06 Apr-08 Apr-08

7

Apr-07 Aug-10 Jan-14 May-10 Feb-16 Nov-16 Jul-16 Dec-13 Dec-13 Aug-11 Aug-11 Jun-11 Jun-11 Mar-11 Mar-11

Mar-14 Jul-17 Dec-20 Apr-17 Jan-23 Nov-23 Jun-23 Nov-20 Nov-20 Jul-18 Jul-18 May-18 May-18 Feb-18 Feb-18

Mar-09 Jul-12 Jan-16 Apr-12 Feb-18 Nov-18 Jul-18 Dec-15 Dec-15 Jul-13 Jul-13 May-13 May-13 Feb-13 Feb-13

No No No No Yes Yes Yes No No No No No No No No

10.1 6.8 3.4 7.0 1.2 0.5 0.9 3.5 3.5 5.8 5.8 6.0 6.0 6.2 6.2

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

DIGITAL DUPLICATORS / PRI‐PORT MODEL LIST DX3340 DX3343 DX4542 DX4545 DX4640PD HQ7000 HQ9000

3180DNP 3183DNP 3270DNP 3275DNP 3585DNP2 3580DNP 3590DNP

LDD120/CP6143L LDD130 LDD245/CP6244+ LDD345/CP6250 LDD350d/CP6340D LDD250 LDD280/CP6346

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary Aug-06 Jul-10 Sep-06 Apr-09 Apr-06 Aug-06 Apr-06

8

Support  Provided (Yes/No)

Jul-10 May-15 May-10 Jun-12 Oct-13 Jan-15 Oct-13

Jun-17 Apr-22 Apr-17 May-19 Sep-20 Dec-21 Sep-20

Jun-12 Apr-17 Apr-12 Jun-14 Oct-15 Dec-16 Oct-15

No No No No No No No

6.9 2.0 7.0 4.9 3.6 2.4 3.6

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

PRINTER MODEL LIST Aficio SP 3400DN Aficio SP 3410DN Aficio SP 4100N Aficio SP 4100NL Aficio SP 4110N Aficio SP 4110N-KP Aficio SP 4210N Aficio SP 4310N Aficio SP 5100N Aficio SP 6330N Aficio SP 8100DN Aficio SP 8200DN Aficio SP 9100DN Aficio SP C231DN Aficio SP C231N Aficio SP C231SF Aficio SP C232DN Aficio SP C232SF Aficio SP C311N Aficio SP C312DN Aficio SP C400DN Aficio SP C410DN

SP 3400DN SP 3410DN MLP31n MLP31nl MLP36n MLP36NKP-SS MLP37N SP 4310N SP 5100N MLP235n MLP145 MLP150DN MLP175n SP C232DN SP C231N SP C231SF SP C232DN Aficio SP C232SF SP C311N SP C312DN SP C400DN SP C410DN

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary

SP 3400DN SP 3410DN LP131n LP131nl LP136n P136NKP-LS LP37N SP 4310N SP 5100N LP235N LP145N/P7245 LP150DN LP275hdn SP C232DN SP C231N SP C231SF SP C232DN Aficio SP C232SF SP C311N SP C312DN SP C400DN SP C410DN

Mar-10 Mar-10 Sep-08 Jun-08 Sep-08 Jun-10 Apr-09 Sep-11 Apr-07 Feb-10 Sep-06 Jun-08 Sep-06 May-09 May-09 Mar-09 May-09 Mar-09 Mar-09 Mar-09 Dec-07 May-06 9

Apr-12 Apr-12 May-10 May-15 May-10 Mar-15 Sep-11 Apr-15 Dec-11 Aug-15 May-10 Feb-13 Dec-15 Nov-11 Nov-12 Nov-12 Nov-11 Nov-11 Jan-11 Jan-11 May-10 May-10

Mar-19 Mar-19 Apr-17 Apr-22 Apr-17 Feb-22 Aug-18 Mar-22 Nov-18 Jul-22 Apr-17 Jan-20 Dec-22 Oct-18 Oct-19 Oct-19 Oct-18 Oct-18 Dec-17 Dec-17 Apr-17 Apr-17

Apr-14 Apr-14 Apr-12 Apr-17 Apr-12 Feb-17 Aug-13 Mar-17 Nov-13 Jul-17 Apr-12 Feb-15 Dec-17 Oct-13 Nov-14 Nov-14 Oct-13 Nov-13 Dec-12 Dec-12 Apr-12 Apr-12

No No No No No No No No No Yes No No Yes No No No No No No No No No

5.1 5.1 7.0 2.0 7.0 2.2 5.7 2.1 5.5 1.8 7.0 4.3 1.4 5.5 4.5 4.5 5.5 5.5 6.4 6.4 7.0 7.0

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Aficio SP C411DN Aficio SP C420DN Aficio SP C430DN Aficio SP C811DN Aficio SP C820DN Aficio SP C821DN Aficio SP C831DN Aficio SP C831DN AP410 AP410N BP20 CL3500N CL7200/D G7500 GX e3300N GX e3350N GX e5550N GX e7700N GX2500 GX3000S/SF GX3050SFN GX7000 SG 3110DN

SP C411DN SP C420DN CLP37DN SP C811DN CLP340D CLP350D SP C831DN SP C830DN-SS MLP28 MLP28N CLP22 CLP128 G7500 GX e3300N GX e3350N GX e5550N NA GX2500 GX3000S/SF GX3050SFN GX7000 SG 3110DN

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model SP C411DN SP C420DN LP 137CN SP C811DN LP 540C LP 550C SP C831DN SP C830DN-SS LP128/P7527 LP128N/P7527N BP20 LP222cn/C7521n LP332c/C7528n G7500 GX e3300N GX e3350N GX e5550N NA GX2500 GX3000S/SF GX3050SFN GX7000 SG 3110DN

May-06 May-08 Jul-10 Jan-07 May-09 May-09 Nov-12 Nov-12 Mar-05 Mar-05 Oct-05 Feb-06 Jul-05 Nov-05 Jun-09 Jun-09 Mar-10 May-12 Dec-07 Jan-08 Jan-08 Dec-07 Oct-12 10

May-10 Jul-10 Jul-15 May-10 Oct-12 Oct-12 Dec-16 Jan-17 May-10 May-10 May-10 May-10 May-10 May-10 Apr-12 Apr-12 Jun-12 Oct-14 May-10 Mar-11 Mar-11 Mar-12 Dec-14

Apr-17 Jun-17 Jun-22 Apr-17 Sep-19 Sep-19 Dec-23 Jan-24 Apr-17 Apr-17 Apr-17 Apr-17 Apr-17 Apr-17 Mar-19 Mar-19 Jun-19 Oct-21 Apr-17 Feb-18 Feb-18 Mar-19 Nov-21

Apr-12 Jun-12 Jun-17 Apr-12 Oct-14 Oct-14 Dec-18 Jan-19 Apr-12 Apr-12 Apr-12 Apr-12 Apr-12 Apr-12 Apr-14 Apr-14 Jun-14 Sep-16 Apr-12 Feb-13 Feb-13 Mar-14 Nov-16

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No Yes No No No Yes Yes No No No No No No No No No No No No No No No

7.0 6.9 1.9 7.0 4.6 4.6 0.4 0.4 7.0 7.0 7.0 7.0 7.0 7.0 5.1 5.1 5.0 2.6 7.0 6.2 6.2 5.2 2.5

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

SG 7100DN SP 100 e SP 1000SF SP 100SF e SP 100SU e SP 100SU e SP 112 SP 1200SF SP 1210N SP 213Nw SP 213SFNw SP 213SNw SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG

SG 7100DN

SG 7100DN

SP 1000SF

AC116

SP 112 NA NA SP 213Nw SP 213SFNw SP 213SNw SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG

SP 112 NA NA SP 213Nw SP 213SFNw SP 213SNw SP 3400SF SP 3410SF SP 3500N SP 3500SF SP 3510DN SP 3510SF SP 3600SF SP 5200DN SP 5200DNG SP 5200S SP 5200SG

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Sep-13 Oct-12 Apr-07 Oct-12 Oct-12 Oct-12 May-14 Aug-11 Aug-11 Oct-14 Oct-14 Oct-14 Feb-10 Feb-10 May-12 Jun-12 May-12 Jun-12 Apr-15 Dec-11 Dec-13 Dec-11 Dec-13 11

Feb-15 Jun-14 Aug-13 Jan-14 Aug-13 Aug-13 May-15 Jan-14 Jan-14 Oct-16 Feb-17 Aug-16 Apr-12 Apr-12 Jul-16 Sep-16 Dec-16 Dec-16 Feb-17 Nov-16 Mar-16 Sep-16 Aug-16

Jan-22 May-21 Aug-20 Dec-20 Jul-20 Jul-20 Apr-22 Jan-21 Jan-21 Oct-23 Aug-24 Aug-23 Apr-19 Apr-19 Jul-23 Sep-23 Dec-23 Dec-23 Feb-23 Nov-23 Feb-23 Sep-23 Aug-23

Jan-17 May-16 Aug-15 Jan-16 Aug-15 Aug-15 Apr-17 Jan-16 Jan-16 Oct-18 Feb-19 Aug-18 Apr-14 Apr-14 Jul-18 Sep-18 Dec-18 Dec-18 Feb-19 Nov-18 Mar-18 Sep-18 Aug-18

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes

2.3 3.0 3.8 3.4 3.8 3.8 2.0 3.4 3.4 0.6 0.2 0.8 5.1 5.1 0.9 0.7 0.5 0.5 0.3 0.5 1.2 0.7 0.8

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

SP 5210DN SP 5210DNG SP 5210DNHW SP 5210SF SP 5210SR SP C240SF SP C242DN SP C242SF SP C320DN SP C431DN SP C431DNHS SP C431DNHT SP C431DNHW SP W2470

SP 5210DN SP 5210DNG SP 5210DNHW SP 5210SF SP 5210SR SP C240SF SP C242DN SP C242SF SP C320DN CLP42DN CLP42DNHS CLP42DNHT CLP42DNHW 2404WDP

SP 5210DN SP 5210DNG SP 5210DNHW SP 5210SF SP 5210SR SP C240SF SP C242DN SP C242SF SP C320DN LP142CN LP142CNHS LP142CNHT LP142CNHW LP124W

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Dec-11 Dec-13 Aug-12 Dec-11 Dec-11 Nov-11 Nov-11 Nov-11 Jul-14 Jun-10 Feb-11 Aug-12 Aug-12 Oct-07

12

Sep-16 Mar-16 Sep-16 Aug-16 Jun-16 Mar-14 Apr-14 Jul-14 Aug-16 Sep-15 Nov-15 Nov-15 Nov-15 Mar-14

Sep-23 Feb-23 Sep-23 Aug-23 Jun-23 Feb-21 May-21 Jun-21 Aug-23 Aug-22 Nov-22 Nov-22 Nov-22 Feb-21

Sep-18 Mar-18 Sep-18 Aug-18 Jun-18 Feb-16 Mar-16 Jun-16 Aug-18 Sep-17 Nov-17 Nov-17 Nov-17 Feb-16

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

Yes Yes Yes Yes Yes No No No Yes Yes Yes Yes Yes No

0.7 1.2 0.7 0.8 1.0 3.2 3.1 2.9 0.8 1.7 1.5 1.5 1.5 3.2

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

SCANNER MODEL LIST Color Scanner IS800C

Color Scanner IS800C

2400WD 4700WD 4800WD 2513 2513f 2515 2518/2518D 2522 2527 2535/2235/2535P 2545/2245/2545P 2105DP 2555 2560 2575 2585 25105 C2408sp

Time Since  Discontinuance  (Yrs/Months)

Field Support Summary

Context Wide Format Color Scanner IS800C

Aug-08 Aug-08

Oct-13 Jun-11

Aug-20 Jun-18

All Products Prior to 2000 240W 470W 480W Aficio 1013 AFICIO 1013F Aficio 1015 Aficio 1018/1018D Aficio 1022 Aficio 1027 Aficio 1035/1035P Aficio 1045 Aficio 1050 Aficio 1055 Aficio 1060 Aficio 1075 Aficio 1085 Aficio 1105 Aficio 1224C S/P

Support  Provided (Yes/No)

Oct-15 May-13

No No

3.6 6.0

Field Support Summary

LW310/A045 LW410/A070 LW411/A080 5613/1302 1320f 5515/1502 1802/1802D 5622/2212 5627/2712 3502/3502P 4502/4502P 5505/32105 LD055/5502 LD060/6002 LD075/7502 5685/8502 5705/10502 LD024c/DSc224sp

Jul-05 Dec-01 Oct-05 Nov-01 Nov-01 Jul-01 Dec-01 Nov-01 Nov-01 May-01 Apr-01 Jul-00 Oct-02 Jul-02 Jul-02 Oct-01 Jul-01 Feb-03 13

Apr-08 Nov-05 Apr-09 Jul-04 Jul-04 Mar-04 Feb-04 Oct-03 Oct-03 Jul-03 Jan-04 Jul-01 Dec-04 Dec-04 Dec-04 Aug-03 Nov-03 Feb-05

Mar-15 Oct-12 Mar-16 Jun-11 Jun-11 Feb-11 Jan-11 Sep-10 Sep-10 Jun-10 Dec-10 Jun-08 Nov-11 Nov-11 Nov-11 Jul-10 Oct-10 Jan-12

Apr-10 Nov-07 Apr-11 Jul-06 Jul-06 Mar-06 Feb-06 Oct-05 Oct-05 Jun-05 Dec-05 Jul-03 Dec-06 Dec-06 Dec-06 Jul-05 Oct-05 Feb-07

No No No No No No No No No No No No No No No No No No

9.1 11.5 8.1 12.9 12.9 13.2 13.3 13.6 13.6 13.9 13.4 15.9 12.5 12.5 12.5 13.8 13.5 12.3

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio 1232C Aficio 150 Aficio 1515 Aficio 180 Aficio 200 Aficio 2003 Aficio 2015 Aficio 2018 Aficio 2018D Aficio 2022/2022SP Aficio 2027/SP Aficio 2035 SP/2045 SP Aficio 2035/2045 Aficio 2051/SP Aficio 2060/SP Aficio 2075/SP Aficio 2090/2105 Aficio 2103 Aficio 220 Aficio 2203 Aficio 2228C/2238C Aficio 2232C Aficio 250

C3210 2015DP 3515 9918DP 9920DP/SDC103 SDC103 4015 4018 4018d 4022 4027/sp 4035Esp 4035/4135G/4035E/4045 4051/SP 4060/SP 4075/SP 4090/4105 SDC103A 9922DP/SDC103E SDC103E C2820/C3828 C3224 9925DP

LD032c/DSc232 3215s LD015/DSm415 5218/3218 3220/2703 2703 LD115/DSm615 LD118/DSm618 LD118D/DSm618d LD122/DSm622 LD127/DSm627/sp 4035E/4035Esp 3532/4532 LD151/DSm651/SP LD160/DSm660/SP LD175/DSm675/SP LD090/0105, 9002/10512 2703D 3222/2703DE 2703DE LD228c/LD238c, DSc328/DSc338 LD232c/DSc332 5025 MFD/3225 14

Feb-03 Jan-00 Jun-04 Jul-99 Nov-96 Nov-96 Feb-04 Feb-04 Feb-04 Nov-03 Nov-03 May-03 May-03 Nov-04 Nov-04 Nov-04 Mar-03 Jan-97 Jan-00 Jan-97 Sep-04 Jan-04 Jul-97

Feb-05 Jun-01 Feb-07 Jan-04 Feb-00 Feb-99 Nov-05 Nov-05 Nov-05 Sep-06 Sep-06 Mar-04 Mar-04 Apr-07 Apr-07 Apr-07 Aug-06 Feb-99 Apr-01 Jan-99 Aug-05 Aug-05 Mar-01

Jan-12 May-08 Jan-14 Dec-10 Jan-07 Jan-06 Dec-12 Oct-12 Oct-12 Aug-13 Aug-13 Feb-11 Feb-11 Mar-14 Mar-14 Mar-14 Jul-13 Jan-06 Mar-08 Dec-05 Jul-12 Jul-12 Feb-08

Feb-07 Jun-03 Jan-09 Dec-05 Jan-02 Jan-01 Nov-07 Nov-07 Nov-07 Aug-08 Aug-08 Mar-06 Mar-06 Apr-09 Apr-09 Apr-09 Aug-08 Jan-01 Apr-03 Dec-00 Aug-07 Aug-07 Mar-03

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

12.3 16.0 10.3 13.4 17.3 18.3 11.5 11.5 11.5 10.7 10.7 13.2 13.2 10.1 10.1 10.1 10.8 18.3 16.1 18.4 11.8 11.8 16.2

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio 270 Aficio 3006 Aficio 3025/3030 Aficio 3035/3045 Aficio 3224C/SPF Aficio 3228C/SPF Aficio 3235C/SPF Aficio 3245C/SPF Aficio 3260C Aficio 340 Aficio 350 Aficio 3506 Aficio 350E Aficio 355 Aficio 400 Aficio 4006 Aficio 401 Aficio 4106 Aficio 450 Aficio 4506 Aficio 450E Aficio 455 Aficio 500

9927DP SDC306 8025/8030 8035/8045 C2410 C2824/spf C3528/spf C4535/spf SC6045 9935D 9935DP SDC326 9935DPE 2035DP 9940DP SDC306A 9940DPC SDC306E 9945DP SDC326A 9945DPE 2045DP 9950DP

5227/3227 5706/CS206 LD225/LD230 LD235/LD245 LD124c/DSc424/spf LD328c/DSc248/spf LD335c/DSc435/spf LD345c/DSc445/spf LD160C/DSc460 3235S 5235 MFD/3235 CS225 3235e 3235 2640E 5806/CS206D 3240 5806E/CS206DE 5245 MFD/3245 5631/CS231 5445 MFD/3245e 5245 MFD/3245 2850E

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Nov-99 Mar-99 Oct-05 Oct-05 Jun-05 Jun-05 Jun-05 Jun-05 Jul-05 Jun-98 Jun-98 Dec-00 Apr-00 Oct-98 Jun-96 Mar-99 Nov-97 Jun-99 Jun-98 Jan-01 Apr-00 Nov-98 Nov-97 15

Jan-04 Sep-01 Nov-06 Jan-07 Jun-06 Aug-06 Aug-06 Aug-06 Mar-08 Apr-99 May-00 Aug-02 May-01 May-00 Mar-98 Sep-01 Nov-99 Oct-00 May-00 Mar-04 Apr-01 Jan-02 Jun-99

Dec-10 Aug-08 Sep-13 Dec-12 May-13 Jul-13 Jul-13 Jul-13 Feb-15 Mar-06 Apr-07 Jul-09 Apr-08 Apr-07 Feb-05 Aug-08 Oct-06 Sep-07 Apr-07 Feb-11 Mar-08 Dec-08 May-06

Dec-05 Sep-03 Oct-08 Dec-08 May-08 Aug-08 Aug-08 Aug-08 Mar-10 Mar-01 May-02 Jul-04 May-03 May-02 Feb-00 Sep-03 Oct-01 Oct-02 May-02 Mar-06 Apr-03 Jan-04 May-01

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

13.4 15.7 10.5 10.4 11.0 10.8 10.8 10.8 9.2 18.1 17.1 14.8 16.1 17.1 19.2 15.7 17.5 16.6 17.1 13.2 16.1 15.4 18.0

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio 5106 Aficio 5206 Aficio 550 Aficio 551 Aficio 551P Aficio 5560 Aficio 6010 Aficio 6110 Aficio 615C Aficio 650 Aficio 6513 Aficio 700 Aficio 700P Aficio 850 Aficio FX10 Aficio MP 161/F/SPF Aficio MP 4000SP Aficio MP 5000SP Aficio MP 6000/SP Aficio MP 7000/SP Aficio MP 8000/SP Aficio MP C2500/SPF/G Aficio MP C3000/SPF/G

SDC206 SDC206E 9955DP 2055DP

2606 5606DC-E/2606E 5255/3325 5455/3355

SDC555 SDC410 SDC410E SGC 1506 9965DP SDC413 2070DP

LC155/CS555 CS210 CS210E LD215cg/GS 106 5265/3265 5813/CS213D 5470/3370

2085DP 9110DP 816/f/spf 9040SP 9050SP 8060/SP 8070/SP 8080/SP C2525/spf/g C3030/spf/g

5485/3285 4210 LD016/f/spf/DSm416 LD040SP LD050SP LD260/SP LD270/SP LD280/SP LD425c/spf/g// DSc525/spf LD430c/spf/g// DSc530/spf

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Sep-96 Sep-96 Jan-99 May-00 Oct-01 Jul-05 Jun-99 Jul-99 Jul-06 Sep-98 Apr-01 May-00 Oct-01 Jan-00 Sep-97 Feb-07 Feb-08 Feb-08 Apr-08 Apr-08 Apr-08 Jun-06 Jun-06 16

Nov-98 Feb-00 May-00 Feb-03 Mar-03 May-09 Feb-03 Mar-01 Nov-08 Jul-00 Feb-06 Aug-03 Aug-03 Feb-01 Oct-01 Mar-09 Jan-10 Jan-10 Jun-09 Jun-09 Jun-09 Jan-09 Jan-09

Oct-05 Jan-07 Apr-07 Jan-10 Feb-10 Jun-16 Jan-10 Feb-08 Dec-15 Jun-07 Jan-13 Jul-10 Jul-10 Jan-08 Sep-08 Apr-16 Dec-16 Dec-16 Sep-16 Sep-16 Sep-16 Feb-16 Feb-16

Oct-00 Jan-02 May-02 Jan-05 Feb-05 May-11 Jan-05 Mar-03 Nov-10 Jul-02 Feb-08 Jul-05 Jul-05 Feb-03 Oct-03 Mar-11 Jan-12 Jan-12 Jun-11 Jun-11 Jun-11 Jan-11 Jan-11

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

18.5 17.3 17.1 14.3 14.2 8.0 14.3 16.2 8.5 16.9 11.3 13.8 13.8 16.3 15.6 8.2 7.4 7.4 8.0 8.0 8.0 8.4 8.4

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

Aficio MP C4500/SPF/G Aficio MP W2400 Aficio SP 3300DN Aficio SP C220N Aficio SP C221N/SF Aficio SP C222SF AP1400 AP1600 AP2000 AP204 AP206 AP2100 AP2600 AP2600N AP2610/N AP2700 AP305 AP306 AP306D AP3200 AP3800C AP3800CCDT2 AP3800CD

C4540/spf/g 2404WD SP 3300DN SP C220N SP C221N/SF SP C222SF SLP14 SLP16 SLP20 SLP416c SLP6C SLP21 SLP26 SLP26n MLP26/MLP26N SLP27 SLP517c SLP624S SLP624D SLP32 SLP38C

LD445c/spf/g// DSc545/spf LW324 SP 3300DN SP C220N SP C221/SF SP C222SF P7014 P7016 P7020 C7004 C7006 P7021 P7026 P7026n P7126/P7126N P7027 C7005p C7006W C7006DW P7032 DSc38

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Jun-06 Jul-07 May-08 Jan-08 Jan-08 Jan-08 Apr-99 May-00 Apr-99 Mar-99 Apr-01 May-00 Apr-99 Jan-01 May-02 Nov-99 Jul-99 Aug-00 Aug-00 Mar-01 Sep-01 Sep-01 Sep-01 17

Jan-09 Jun-09 Jan-10 Feb-09 Feb-09 Feb-09 Apr-00 Aug-01 Apr-00 Apr-01 Nov-03 Jun-01 May-02 May-02 Nov-03 May-01 Oct-01 Dec-02 Oct-01 Jun-06 Nov-03 Nov-03 Nov-03

Feb-16 Sep-16 Dec-16 Jan-16 Jan-16 Jan-16 Mar-07 Jul-08 Mar-07 Mar-08 Oct-10 May-08 Apr-09 May-09 Oct-10 Apr-08 Sep-08 Nov-09 Sep-08 May-13 Oct-10 Oct-10 Oct-10

Jan-11 Jun-11 Jan-12 Feb-11 Feb-11 Feb-11 Apr-02 Aug-03 Apr-02 Apr-03 Nov-05 Jun-03 May-04 May-04 Nov-05 May-03 Oct-03 Nov-04 Oct-03 Jun-08 Oct-05 Oct-05 Oct-05

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

8.4 7.9 7.3 8.3 8.3 8.3 17.1 15.8 17.1 16.1 13.5 16.0 15.0 15.0 13.5 16.1 15.6 14.5 15.6 10.9 13.5 13.5 13.5

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

AP3800CDL AP3800CDT1 AP3800CMF AP3850 AP400 AP400N AP4500 AP4510 AP505 AP600N AP610N AP900 CL1000N CL2000/N CL3000 CL4000DN CL5000 CL7000 CL7100/D DDP184 DDP70 DDP70e DDP70k

Savin Model

SLP38cS SLP38c MLP25 MLP25N SLP45 P7145 SLP517cp MLP32 MLP35n MLP75n CLP831 CLP17 CLP1620/18 CLP26DN CLP1036 CLP28 CLP35 NA NA DDP70e NA

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

Sep-01 Sep-01 Mar-02 Jun-02 Sep-03 Sep-03 Oct-99 Jan-02 Jul-99 Oct-03 Mar-05 May-05 Jun-04 Jun-04 Apr-03 Apr-06 Dec-03 May-03 May-04

DSc38S 2138E/DSc38F P7325 P7325N P7045 MLP45 C7005p P7132N LP135n/P7535n LP175hdn/P7575 P7431cn C7416 C7116/C7417 LP126cn/C7425dn C7010 LP138c/DSc38u C7534n NA NA DDP70e NA

Jan-99 Dec-05 Jan-99 18

Nov-03 Nov-03 Nov-03 Oct-04 Apr-05 Apr-05 Nov-01 Aug-06 Feb-02 Apr-05 Mar-10 Feb-07 Aug-06 Jun-06 Aug-04 May-06 Apr-05 Jan-05 Oct-05 Nov-09 Oct-02 Nov-09 Oct-02

Oct-10 Oct-10 Oct-10 Sep-11 Mar-12 Mar-12 Oct-08 Jul-13 Jan-09 Mar-12 Feb-17 Mar-14 Jul-13 May-13 Jul-11 Apr-13 Mar-12 Feb-12 Sep-12 Oct-16 Nov-09 Oct-16 Nov-09

Oct-05 Oct-05 Oct-05 Oct-06 Apr-07 Apr-07 Nov-03 Aug-08 Feb-04 Apr-07 Feb-12 Feb-09 Aug-08 Jun-08 Aug-06 Apr-08 Apr-07 Jan-07 Oct-07 Nov-11 Sep-04 Nov-11 Sep-04

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

13.5 13.5 13.5 12.6 12.1 12.1 15.5 10.8 15.3 12.1 7.2 10.3 10.8 10.9 12.8 11.0 12.1 12.4 11.6 7.5 14.6 7.5 14.6

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

DDP92 DS320 DS5330 FAX07 FAX08 FAX09 FAX10/10E FAX1000L FAX1010L FAX105 FAX1160L FAX12 FAX15 FAX1700L FAX180 FAX1900L FAX20/20E FAX2000L FAX2050L FAX21 FAX22 FAX240 FAX2400L

DDP92

DDP92

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Dec-05 Jun-89 Mar-94 Sep-87 Jun-89 Jun-89 May-87 Jul-88 Mar-90 Sep-89 Oct-02 Nov-90 Jan-89 Sep-96 Oct-95 Sep-00 May-87 Dec-98 Apr-01 Sep-92 Jun-91 Oct-92 Jan-96

SF1 SF200 SF2

SF3710

F102/LF115m

SF3650 3705 SF3 3651 SF3720

9870/1000 9873 9920

Fax3820

19

Nov-09 Jun-96 Jun-97 May-90 Jun-90 Oct-90 May-90 Feb-92 Aug-91 Jun-92 Aug-04 Jun-91 May-91 Feb-00 May-97 Nov-02 May-90 Apr-99 Aug-04 Apr-94 Sep-92 Nov-95 Nov-96

Oct-16 May-03 May-04 Apr-97 May-97 Sep-97 Apr-97 Jan-99 Jul-98 May-99 Jul-11 May-98 Apr-98 Jan-07 Apr-04 Oct-09 Apr-97 Mar-06 Jul-11 Mar-01 Aug-99 Oct-02 Oct-03

Nov-11 Jun-98 Jun-99 Apr-92 May-92 Sep-92 Apr-92 Jan-94 Jul-93 Jun-94 Aug-06 May-93 Apr-93 Jan-02 May-99 Oct-04 Apr-92 Mar-01 Aug-06 Mar-96 Sep-94 Oct-97 Nov-98

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

7.5 21.0 20.0 27.1 27.0 26.6 27.1 25.3 25.8 25.0 12.8 26.0 26.1 17.3 20.1 14.5 27.1 18.1 12.8 23.1 24.7 21.6 20.5

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

FAX25 FAX2500L FAX2600L FAX2700L FAX2800DI FAX2800L FAX2900L FAX3000L FAX3100L FAX3200L FAX3310L FAX35 FAX3500L FAX3700L FAX3800L FAX3900L FAX3900NF FAX4000L FAX4410L FAX4410NF FAX4420L FAX4420NF FAX4500L

Savin Model

SF3630

9650

SF3640

9763

SF630 SF3687 SF3620

9877 9661

SF3660 SF3725 SF330/SF3670 SF3670 SF3680 SF3685 SF3740 SF3740nf SF700 SF3750 SF3750nf SF3760 SF3760nf

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

May-89 Jun-93 Sep-94 May-95 Mar-92 Jul-90 Sep-99 Feb-92 Jul-92 Feb-92 Mar-02 May-89 Jun-93 Nov-95 Dec-97 Feb-01 Feb-01 Jul-90 Apr-03 Apr-03 Mar-05 Mar-05 Oct-92

9662 F9103/LF310 9665 9767 9867 9940/2004 F9940nf/e2004 F104/LF410 F104L/LF415e F540/LF411 F550/LF416e 9671/LF7500 20

May-91 May-95 May-95 Jan-97 Oct-92 Jul-92 Feb-01 Mar-93 Sep-95 May-93 Apr-05 May-91 Mar-96 Nov-99 Nov-01 Apr-03 Oct-03 May-93 Apr-05 Apr-05 Jun-07 Jun-07 Jan-94

Apr-98 Apr-02 Apr-02 Dec-03 Sep-99 Jun-99 Jan-08 Feb-00 Aug-02 Apr-00 Mar-12 Apr-98 Feb-03 Oct-06 Oct-08 Mar-10 Sep-10 Feb-00 Mar-12 Mar-12 May-14 May-14 Dec-00

Apr-93 Apr-97 Apr-97 Jan-99 Oct-94 Jul-94 Feb-03 Mar-95 Aug-97 May-95 Apr-07 Apr-93 Mar-98 Oct-01 Nov-03 Mar-05 Sep-05 May-95 Apr-07 Apr-07 May-09 May-09 Jan-96

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

26.1 22.1 22.1 20.4 24.6 24.9 16.3 24.2 21.7 24.1 12.1 26.1 21.2 17.5 15.5 14.1 13.6 24.1 12.1 12.1 10.0 10.0 23.4

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

FAX4700L FAX4800L FAX550 FAX5600L FAX60/60E FAX65 FAX70/70E FAX7000L FAX75 FAX77 FAX80 FAX800 FAX85 FAX86 FAX90 FAX95 FS2 FT2010 FT2050 FT2070 FT2220 FT2260 FT3013

3690 SF3695 SF3305

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model 9768 9878/LF7570

Dec-95 Mar-98 Feb-91 Aug-94 May-87 Jan-89 Feb-88 Apr-90 Jan-89 Mar-91 Apr-90 Aug-93 Jun-90 Mar-91 Mar-90 Mar-90 Dec-95 May-87 Dec-85 Apr-86 Oct-89 Dec-88 Aug-94

SF4 SF5

SF301 SF301 SF3610 SF331 SF332 SF401 SF501 NA

9645

NA

7015 7015RE 7150 9013

2613 21

Aug-99 Jan-00 Nov-95 Jun-96 May-90 Mar-90 Jan-89 Sep-93 Mar-90 Mar-93 Apr-91 Apr-95 May-91 Aug-91 Mar-92 Jun-92 Jun-01 Feb-90 Oct-87 Feb-90 Apr-92 Dec-92 May-97

Jul-06 Dec-06 Oct-02 May-03 Apr-97 Feb-97 Dec-95 Aug-00 Feb-97 Feb-00 Mar-98 Mar-02 Apr-98 Jul-98 Feb-99 May-99 Jun-08 Jan-97 Sep-94 Jan-97 Mar-99 Nov-99 Apr-04

Jul-01 Dec-01 Oct-97 Jun-98 Apr-92 Feb-92 Jan-91 Sep-95 Feb-92 Mar-95 Mar-93 Mar-97 Apr-93 Jul-93 Mar-94 Jun-94 Jun-03 Feb-92 Sep-89 Feb-92 Apr-94 Dec-94 May-99

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

17.8 17.4 21.6 21.0 27.1 27.2 28.4 23.7 27.2 24.2 26.1 22.1 26.1 25.8 25.2 25.0 16.0 27.3 29.6 27.3 25.1 24.5 20.1

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

 Ricoh Model

Savin Model

FT3020 FT3050 FT3060 FT3113 FT3213 FT3313 FT3320 FT3513 FT3713 FT3813 FT4015 FT4022 FT4027 FT4030 FT4060 FT4065 FT4085 FT4215 FT4220 FT4222 FT4400 FT4410 FT4415

5015RE 5015 7015Z 9130 9013Z 9130Z 7120 9113 9113Z 2013Z 9115 9220 9027

2713 2713Z 2913Z 2715Z 9822 2627

5020 7020 7025 9015 9020 9022

2615 2620 2622

9150

2515Z

Aug-83 Aug-83 Oct-85 Jun-92 Aug-94 Jun-92 Mar-88 Apr-97 Apr-97 Mar-00 Mar-97 Oct-95 Mar-95 Nov-82 Jan-83 Sep-85 Aug-84 Jun-94 Oct-93 Oct-93 Jul-89 Dec-88 Aug-91

2513 2613Z 2513Z

22

Oct-86 Sep-85 Feb-90 Nov-94 May-97 Nov-94 Nov-92 Jul-00 Mar-00 Dec-01 Nov-99 Sep-98 May-97 Feb-85 Sep-85 Dec-87 Sep-85 Mar-97 Oct-95 Oct-95 Jul-90 Nov-90 Aug-94

Sep-93 Aug-92 Jan-97 Dec-01 Apr-04 Dec-01 Oct-99 Jun-07 Feb-07 Nov-08 Oct-06 Aug-05 Apr-04 Jan-92 Aug-92 Nov-94 Aug-92 Feb-04 Sep-02 Sep-02 Jun-97 Oct-97 Jul-01

Sep-88 Sep-87 Feb-92 Oct-96 May-99 Oct-96 Nov-94 Jul-02 Mar-02 Dec-03 Oct-01 Aug-00 May-99 Feb-87 Sep-87 Nov-89 Sep-87 Mar-99 Sep-97 Sep-97 Jun-92 Oct-92 Jul-96

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

30.6 31.7 27.3 22.6 20.1 22.6 24.6 16.9 17.2 15.5 17.5 18.7 20.1 32.3 31.7 29.5 31.7 20.2 21.6 21.6 26.9 26.6 22.8

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

FT4418 FT4420 FT4421 FT4427 FT4430 FT4460 FT4480 FT4490 FT4522 FT4527 FT4622 FT4700 FT4727 FT4822 FT5000 FT5010 FT5035 FT5050 FT5070 FT5433 FT5520 FT5535 FT5540

9180

2518Z

9210 9270 7220

2520Z/2522 2527LZ

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Sep-90 Apr-87 Mar-91 Sep-92 Aug-88 May-89 Jun-87 Feb-89 Oct-95 Mar-95 Jan-98 Apr-81 Sep-92 Jan-98 Oct-86 Jan-86 Mar-95 Aug-84 Aug-84 Apr-92 Apr-87 Mar-95 Oct-89

7520 9220DL 9027DL 9122

2822TD 2627TD 2722Z

9122DL

2527ZTD 2722ZTD

9035 7035 7035AD 9330 9035DL 7334

2635

2533LZ 2635TD

23

Oct-93 Jun-88 Oct-93 Sep-95 Mar-91 Nov-92 Feb-90 Dec-92 Feb-98 Jun-97 Dec-01 May-83 May-96 Dec-01 Feb-89 May-87 May-97 Feb-86 Sep-87 Sep-95 Apr-92 Jun-97 Jun-92

Sep-00 May-95 Sep-00 Aug-02 Feb-98 Oct-99 Jan-97 Nov-99 Jan-05 May-04 Nov-08 Apr-90 Apr-03 Nov-08 Jan-96 Apr-94 Apr-04 Jan-93 Aug-94 Aug-02 Mar-99 May-04 May-99

Oct-95 Jun-90 Oct-95 Aug-97 Feb-93 Nov-94 Feb-92 Dec-94 Feb-00 Jun-99 Dec-03 Apr-85 May-98 Dec-03 Feb-91 Apr-89 May-99 Feb-88 Aug-89 Aug-97 Apr-94 Jun-99 Jun-94

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

23.6 29.0 23.6 21.7 26.2 24.6 27.3 24.5 19.3 20.0 15.5 34.1 21.1 15.5 28.3 30.1 20.1 31.3 29.7 21.7 25.1 20.0 25.0

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

FT5560 FT5570 FT5590 FT5632 FT5733 FT5832 FT5840 FT6080 FT6085 FT6200 FT6600 FT6620 FT6645 FT6655 FT6665 FT6750 FT7060 FT7650 FT7660 FT7670 FT7770 FT7870 FT7950

Savin Model

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

Jun-87 Oct-89 Sep-87 Jun-97 Apr-92 Jun-97 Jun-97 Aug-84 Jul-85 Apr-81 Mar-82 Dec-87 Nov-93 Nov-93 Jun-94 Feb-91 Dec-86 Sep-96 Sep-96 Sep-96 Aug-89 Oct-90 Dec-98

7430 9032 9335 9032D 9400D 7045 7055

7500 9450 9550 9650 9520 7065 9500 9600 9700 7640 9710 2050

2732Z 2533ZD 2732ZTD 2740ZTD

2545D 2555D 2565D 2553ZD 2651 2760 2770 2572ZDF 2851 24

Feb-90 May-96 Oct-93 Nov-99 May-96 Jul-99 Aug-98 Jan-88 Jan-88 Nov-84 Aug-84 Mar-91 Sep-96 Aug-96 Aug-96 Aug-94 Aug-91 Mar-99 Feb-99 Apr-99 Apr-91 Feb-96 May-00

Jan-97 Apr-03 Sep-00 Oct-06 Apr-03 Jun-06 Jul-05 Dec-94 Dec-94 Oct-91 Jul-91 Feb-98 Aug-03 Jul-03 Jul-03 Jul-01 Jul-98 Feb-06 Jan-06 Mar-06 Mar-98 Jan-03 Apr-07

Feb-92 May-98 Oct-95 Oct-01 May-98 Jun-01 Jul-00 Dec-89 Dec-89 Nov-86 Aug-86 Feb-93 Sep-98 Aug-98 Aug-98 Jul-96 Jul-93 Feb-01 Jan-01 Mar-01 Mar-93 Jan-98 May-02

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

27.3 21.1 23.6 17.5 21.1 17.9 18.8 29.4 29.4 32.6 32.8 26.2 20.7 20.8 20.8 22.8 25.8 18.2 18.3 18.1 26.1 21.3 17.1

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

FT7960 FT7970 FT8680 FT8780 FT8880 FT8980 FT9101 FT9105 FW420 FW7030D FW740 FW750 FW760 FW830 FW870 GX3000 GX3050 GX5050N IS01 IS100E IS200E IS300E IS330DC

2060 2070 9800 9080 9080RF 9800RF

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability

Lanier / Gestetner  Model

1105

2860 2870 2680d 2580ZDF 2580RDZ 2680RDH 25101 26105

8700W GX3000 GX3050N GX5050N NA IS100E IS200E IS300E NA

LW210 GX3000 GX3050N GX5050N NA IS100E IS200E IS300E NA

Dec-98 Dec-98 Feb-96 May-92 Aug-92 Aug-96 Aug-94 Jan-98 Mar-82 Aug-98 Feb-95 Jun-98 Jun-98 Feb-95 Feb-97 Aug-06 Jan-08 Jun-06 Feb-99 Jul-03 Mar-05 Sep-04 Apr-01 25

Mar-00 May-00 Oct-00 Feb-96 Sep-96 Aug-99 May-98 May-00 Jan-85 Dec-01 Jun-98 Aug-01 Aug-01 May-97 Aug-05 Jun-09 Jun-09 Mar-10 Jun-08 Jan-07 Jun-09 Jun-09 Jun-09

Feb-07 Apr-07 Sep-07 Jan-03 Aug-03 Jul-06 Apr-05 Apr-07 Dec-91 Nov-08 May-05 Jul-08 Jul-08 Apr-04 Jul-12 May-16 Jul-16 Feb-17 Jul-08 Jan-07 May-16 May-16 May-16

Mar-02 May-02 Oct-02 Jan-98 Sep-98 Jul-01 Apr-00 May-02 Jan-87 Dec-03 May-00 Aug-03 Aug-03 May-99 Aug-07 Jun-11 Jun-11 Feb-12 Jun-10 Dec-08 Jun-11 Jun-11 Jun-11

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No No No No No No No No No No No No No No No No No

17.2 17.1 16.6 21.3 20.7 17.8 19.1 17.1 32.4 15.5 19.0 15.8 15.8 20.1 11.8 8.0 8.0 7.2 9.0 10.4 8.0 8.0 8.0

5/15/2017 As of: 15-May-17

PERIOD OF ASSURED PARTS AVAILABILITY The period of assured parts availability is seven years from Ricoh Corporation's product discontinuance date. After the Final Month of Assured Availability for a discontinued model, procurement of such parts may not be available.

PERIOD OF FIELD SUPPORT AVAILABILITY

= Support Provided

The period of field support is 2 years (highlighted in Green) from Ricoh Corporation's product discontinuance date. After such date, field support will terminated or provided on a fee based only support.

 Ricoh Model

Savin Model

Lanier / Gestetner  Model

IS420 IS430 IS450DE IS450DE VRS IS450SE IS510 IS520

NA NA NA NA NA NA NA

NA NA NA NA NA NA NA

Final Month of  Termination  Introduction  Discontinuance  Assured Parts  of Field  Date Date Support Availability Mar-99 Jul-96 Apr-99 Jun-00 Apr-99 Nov-97 Dec-95

26

May-01 Jun-01 Sep-05 Sep-05 Sep-05 Jun-01 Jun-01

May-08 Jun-08 Aug-12 Aug-12 Aug-12 Jun-08 Jun-08

May-03 Jun-03 Sep-07 Sep-07 Sep-07 Jun-03 Jun-03

Support  Provided (Yes/No)

Time Since  Discontinuance  (Yrs/Months)

No No No No No No No

16.1 16.0 11.7 11.7 11.7 16.0 16.0