HEALTH SCIENCE JOURNAL® Volume 6, Issue 4 (October – December 2012)
_SPECIAL ARTICLE_
Prevention of practice
medication errors made by nurses in clinical
Efstratios Athanasakis Nursing Student, Alexander Technological Educational Institution, Thessaloniki 1.
ABSTRACT Background: Medication administration to patients is a part of clinical nursing practice with high risk of errors occurrence. The causing factors of medication errors are either individual or systemic. In order to prevent errors before, the establishment of protective measures is pivotal. Purpose: To explore the protective measures taken by nurses to prevent medication errors in clinical practice. Method and material: A search of Medline, Science Direct and Cochrane Library was conducted to retrieve literature published from January 2000 until August 2011. Results: The protective measures against medication errors are related with the preparation and administration of medications, the dosing calculations skills of nurses, the nursing education, the oral medication orders, the interdisciplinary collaboration, the manager nurses and changes in health systems’ issues relevant with medication management. Conclusions:
This review paper
summarizes the preventive measures of medication
errors made by nurses. As it is obvious, there is a plenty of factors that need to be applied
in
health
units
to
succeed
low
medication
error
rate.
Because
of
the
significance of the subject, further research is warranted to prove the effectiveness of every measure in the prevention of medication errors. Key words: Medication errors, prevention, nurses. CORRESPONDING AUTHOR Athanasakis Efstratios, str Imvrou 9, Pilea, Thessaloniki, Greece, Post code: 55535, Tel: +306974992897, E-mail:
[email protected]
INTRODUCTION
S
afety
during
hospitalization
patient
consists
one
of their rights and also the
E-ISSN: 1791-809X
first
priority
of
health
professionals. Errors that occur during
the
application
Health Science Journal © All rights reserved
of
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Quarterly scientific, online publication by Department of Nursing A’, Technological Educational Institute of Athens
medical/nursing interventions or
require
patient
to sustain life.3
hospitalization
drawn
health
have
researchers’
necessary
interventions
Studies that examined the types
attention over the last decade.
of
Errors appearing in the hospital
them in categories, according to
settings
concern
the
incidents
like
use
of
wrong
hospitals
a
lot
falls,
omission
equipment,
sores,
error,
management
of and
errors
description
patients
infections,
situations
of
medication
of
route
event:
wrong
drug
patient
improper
wrong
clinical
error,
wrong
wrong
dosage-form
medication
the
error, wrong
divided
error,
error,
wrong
technique
time error,
error
and
errors. Medication error defined
extra dose error.4 Thus, to avoid
as
any
“any
may
preventable
cause
or
event
that
lead
to
type
of
made
medication
by
nurse,
inappropriate medication use or
implementation
patient
measures
harm
while
the
beneficial.
health professional, patient or
account
consumer”.1
medication
It is estimated that medication
firstly
errors deaths
in
USA
annually.
of
undoubtedly
Nurses
all
the
preventive
is
medication is in the control of
error
taking
into
precautions
for
errors, the
reduce
incidence
of
account
7000
medication errors, maintain the
However,
this
culture
of
safe
estimation represents the number
environment
of
medications management by them.
medication
errors
that
resulted in death. Actually, the
A
possibilities
literature
errors 0,1%.2
to
of
result
Mostly
medication to
death
medication
and
hospital
breakdown
is
protective
errors
medication
of
the
showed
relevant that
measures errors
safe
are
for related
with
the patient, or they reach the
administration
patient but do not cause harm,
the dosing calculations skills,
or
the nursing education, the oral
permanent
required
harm
and
prolonged
hospitalization. Moreover, there are
medication
errors
medication
preparation
the
are identified before they reach
cause
the
ensure
of
the
medications,
orders,
interdisciplinary
and
the
collaboration,
that
Page | 774 Prevention of medication errors made by nurses in clinical practice
HEALTH SCIENCE JOURNAL® Volume 6, Issue 4 (October – December 2012)
the administrative nursing staff
calculations.8
and other measures.
calculator, however, requires
Using
a
knowledge of the existing data Medication
preparation
and
management, the way data will
administration Medication
be
safety
aims
at
the
used
and
the
that are required.
conversions 9
Thus, the
reduction of medications errors
use of calculator will serve
rates,
earlier
as
patient
resolving
the
mathematical
functions
their
identification gets
harm
before
and
their
timely
treatment.5 Preventive strategies of medication errors include the standardization
and
simplification procedures Medication
medication
and
others.
preparation
administration medication
are
parts
procedures,
the
ensurance
of
any
for
various and
special
of
nursing
from pharmacy
to
without needed dialysis
preparation staff
pediatrics require
premixed
or
by
the
(especially
medications
precision
in
that dosage
calculation),11
safe
the mandatory double-checking
preparation by placing labels
of medication by two separate
(“Do
not
discourage
disturb”,
to
nurses (particularly in high
visitors
to
risk
medications,
which
interrupt the nurse that time)
usually
and also to remind nurses the
adverse events or errors),
importance
of
concentration
during
medication
preparation,
6,7
the
responsible
implementation
rights”
(right
the reduction of distractions
time,
and
preparing
the
interruptions
assistive
calculator
during
use
7
E-ISSN: 1791-809X
for
“five
medication,
of
right
patient)
when
medications
(although this factor focuses of
to facilitate the
resolution
of
are
right dose, right route, right
medication administration,
tool"
of
further
and
environment for the medication
delivery
nursing wards
which
a
the
medications
involve the follow measures:
"useful
conversions,10
the
of
a
on individual performance and does
not
reflect
the
the
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Quarterly scientific, online publication by Department of Nursing A’, Technological Educational Institute of Athens
complexity
of
medication
procedure),12
all
types
of
medication calculations. Emanuel of
and
medications with similarities
the
either in color or in name, by
in clinical practice, as a duty.
putting a label on them,13
So,
the
apparent
the
separation
preparation
administration
and
of
the
medication
and
the
check
Prynce-Miller, establishment it
if
medication
had been administrated to the
would
nursing
calculation
skills
and
Another
protective
measure
against
medication
errors
of
be
dosing
the
improvement
calculation
skills
through nursing education. This can
make
prepared duties related
nursing for
their
afterwards. to
the
above,
students clinical Directly are
the
mathematical competencies of the students.16
nursing involving
fractions,
Skills decimals
and percents, are examples that complicate
the
easier
for
to
meet
students
nurses,
and
believe
professional
that
what
they
knew was sufficient to calculate of
medication
administration, medication terms and medication abbreviations was
nursing education
to
be
protocols
students
way
consider
of
doses (tablets, injections), the
proper patient.15 Dosing
considered
correctly dosing calculations.19 Both
the same time,14
thoroughly
application
of
mathematic operations, as Brown
known
almost
from
both
groups.
Subjects in which knowledge was lessen were pharmacodynamics and pharmacokinetics,20 calculation
of liquid
and dilutions.16 assess
that
events
medication those
events
found
unsafe
errors
associated
courses
calculation
56%
of to
and
20%
of
lack
of
with
of
that
for
related
nursing student skills. Attendance
solutions
In a study, to
unsafe
patients,
dosing
21
educational
improve
dosing
skills
through
mathematical tests seems useful.
mentioned.17 The article entitled:
“Clinical
skills:
a
guide
working
out
written
by
practical drug
to
calculations”
Trim,18
analyzed
Particularly, books and books
with
the
provision
exercises
recommendations to
study
are
of
examples of
some
enhancing
Page | 776 Prevention of medication errors made by nurses in clinical practice
HEALTH SCIENCE JOURNAL® Volume 6, Issue 4 (October – December 2012)
students’
skills
Strengthening
nursing
theoretical background
learning.22
of
students’
pharmacological will
help
them
to
these take
actions, place
is
proposed
before
the
to
doctor
hang up the telephone.27,28 Particularly
valuable
cooperation
they will become future nurses.
and pharmacists for establishing
Alongside
policies, strategies and systems
background
is
practice. the
theoretical
At
role
the
this
of
clinical
point
clinical
enters nurses’
that
will
of
doctors,
the
recognize medication errors, as the
of
is
reduce
the
nurses
incidence errors.12
medication
Interdisciplinary
cooperation
educators to teach all required
needs to obtain a comprehensive
skills
view
to
their
students
to
about
the
issue
of
avoid any type of error in the
medication errors, their causes
future.23-25
and
the
way
professional Oral
medication
orders
and
errors.
every
health
faces
care
medication
29
interdisciplinary collaboration Oral
medication
transmitted
by
orders
phone
doctor
to
a
risks.
The
existence
a
concerning
nursing
administrators
are
hiding
There
of
voices
nursing
or noises in the environment of
central
the speakers, the unfamiliarity
of medication errors.30 The head
with
patients’
bad
nurses have strong influence in
phone
connection
way
clinical nurses’ conduct to keep
of
speaking,
nurse
from
Measures
situation, and
are
rapid
some
factors
is
growing
evidence
administrators role
positive
in
the
attitude
that
possess
management
towards
that make communication through
reporting
phone difficult.26 So as to avoid
errors.30,31
errors
head nurses and nurses aims to
in
these
cases,
it
is
important firstly to write down
the
the
beliefs
order,
patients’
then
name,
confirm
medications’
of
the
The
understood of
medication cooperation of
each
creating
of
group
a
safe
environment of health care.32
name, the precise dosing and the
The
reason
minimize phone calls during drug
of
medication
administrate to
the
E-ISSN: 1791-809X
patient.
this All
head
nurses
administration
time
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to
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Quarterly scientific, online publication by Department of Nursing A’, Technological Educational Institute of Athens
am,
8:30
to
10:00
In
the
necessary.7 nursing also
is
offers
duties
of
information
administrators
the
creation
culture
of
patients,
the
managers
to
vigilant treatment the
a
be
medication
nursing
staff
of
each
of
bar
coding
the
design
of
an
electronic
system
for
each
to
derive
essential
information on medications,35
anonymously.
providing
to
nurses
feel
name,
the
and
possibilities
to
about
medication to
(height,
weight,
the establishment of hospital a
service
procedures
involving
the
use
the
which
of
differentiation package
name,
the
but
of with
different
establishment
of
administration
policies,5,12,
allergies, laboratory tests),34
intranet,
all
medication concentration,37
prevent
the nurses access to patients’ information
opportunities
medication
medication errors include:
of
concerning
similar
errors is essential.30,31,33 strategies
provision
medication
at the success of this reporting information
and
medication,36
report their error. Also, aiming procedure, nurses’ feedback with
pharmacology
educational
makes
comfortable
with
topics
the
their medication errors without their
the attendance of educational programs
By
opportunity of voluntary report mentioning
the increase of patient-nurse ratio in each shift,14
of a system to report medication
use
have access and the capability
Fundamental is the establishment
the
errors
Other
the
clinical setting, where nurses
Other measures
increases
around
of
the
clinic.
them
gathering
details
medication
29
errors
and
access,
technology,1
promote
enable
rapid
patient,11
of
constantly to
all
safety
motivation
that of
of
include
hospitalized
and
conditions by
pm)
25
and the placement of colored labels
upon
medications
syringes, are
when
preparing
in
the operation room.38 A study that examined patients’ perceptions medication
of
the
safety
in
administration,
Page | 778 Prevention of medication errors made by nurses in clinical practice
HEALTH SCIENCE JOURNAL® Volume 6, Issue 4 (October – December 2012)
patients improve The
consider the
two
ways
medication
first
way
is
to
safety.
about
clear that the reduction of all types
of
errors
the
delivery
communication of patient and the
promotes
nurse
hospitalization.
during
administration.
medication
The
second
the
a
nursing
safe
the care,
environment
of
one
is in the same range, but refers after
of
during
medication
administration.39
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E-ISSN: 1791-809X
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