SAP Support for GS1 Standards - ASUG.com

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... ECC. ▫ Enhanced GLN functionality available through published guides/ ... SAP solutions for ERP and Auto-ID and item serialization enable: ▫ Supply ...... Complete Product Traceability, including reporting, in a complex, global supply chain,.
[ SAP Support for GS1 Standards

Jon Arck CMRP, CIRM / Director, Healthcare Provider IBU, SAP Labs

Dow Weeks / Chief Solution Architect for the SAP Solution and Project Manager of the SAP Support Supply Chain Team, Johns Hopkins

[ You, the Audience Who among you:  Is familiar with the GS1 data standards GLN and GTIN, the Global Data Synchronous Network, and Traceability?  Is conducting business using any of them?  Is in the process of implementing any of them?  Is aware that SAP has supported GLNs and GTINs for several years, and has the functionality in core since 2010?  Has downloaded any of the GLN Enhancement Guides/”Cookbooks” that were made available in December 2010 in the SAP Market Place for Healthcare? .

Real Experience. Real Advantage.

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[ Learning Points  What is GS1, its role in data standards, and the overall vision of the standards?  What are the GLN and GTIN; why should you implement them?  Core GLN functionality in SAP ECC  Enhanced GLN functionality available through published guides/ ”cookbooks”  Core GTIN functionality in SAP ECC  Bar Coding and Labels  Global Data Synchronization  Supply Network Traceability through the SAP Object Event Repository (OER) and SAP Event Management

Real Experience. Real Advantage.

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[ Key Learnings 



 

  

GS1 (formerly, the Uniform Commercial Code, or UCC) is a global data standards organization that is working with the Healthcare industry to establish location and item data and traceability standards The GS1 System is an integrated suite of global standards that provides supply chain visibility through the accurate identification, capturing, and sharing of information regarding products, locations, assets, and services. Numerous Industry groups and integrated delivery networks, group purchasing organizations , and suppliers have endorsed GS1 standards. SAP currently maintains GLNs for ship-to, bill-to, order-from, ship-from, ordered-by, and pay-from addresses  Expanded to sixteen with the 2010 GLN Enhancement Project SAP support for GLNs on transactions SAP support for GTINs on transactions How SAP Traceability enables track-and-trace across the entire healthcare continuum – from manufacture through patient dispensing and follow-on, multi-dimension reporting.

Real Experience. Real Advantage.

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[ Return on Investment Benefits from “real-world” implementations include 







Enhanced patient safety  Product traceability in a complex, global supply chain > brand protection, product authentication and reduction in risk of counterfeit or fraud  Reduced medication errors (patient/drug matching)*  Product safety and support withdrawal or recall One source for product data > improved data accuracy  No Unit of Measure EDI errors  Accurate product data (manufacturer ID, expirations, clinical attributes, etc.) > no synchronization “work-around” processes Improved process efficiency  More accurate POs, invoicing, and payment processes  Perfect alignment on contract eligibility  Reduced billing and shipping errors / clean data on delivery locations and account info  Better product and lot number tracking  Greater insight into demand patterns and inventory management  Integration with diverse mobile equipment (Tablet PC, BlackBerry, iPhone, other cell phones  Reduced costs BD/Mercy ROI study  30% reduction in days payable outstanding  73% reduction in discrepancies on POs  Fewer stockouts due to simplicity offered to nursing staff for scanning barcodes at the bedside  Improved sourcing of products by use of a barcode to determine right product and to reorder *Hospitals average 1 medication error per patient each day, per the Institute of Medicine

Real Experience. Real Advantage.

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[SAP and GS1 Standards SAP provides GLN, GTIN, and UNSPSC support on Purchasing, Inventory, Logistics, and Invoice documents NOW, as well as manufacturer-to-patient tracking of supplies, medications, devices, and equipment, using GS1 standards and an EPCIS-certified Repository

SAP Healthcare providers, manufacturers, suppliers, distributors, GPOs, exchanges, retailers, 3PLs, insurers, and others can take advantage of SAP‟s ERP and EPCIS-certified Auto-ID Enterprise products that support GS1 standards. SAP continues to support evolving GS1 standards worldwide for the healthcare ecosystem. SAP solutions for ERP and Auto-ID and item serialization enable:     

Supply chain execution Outbound logistics Inbound logistics Invoice processing Asset management

NOTE: GS1 data standards functionality (GLN and GTIN) is part of standard delivery since ECC 6.0, EhP2; no additional licensing is required Documentation on SAP GS1 support, including GLN and GTIN functionality, can be found at http://help.sap.com/saphelp_dbm700/helpdata/EN/62/e0391eaa73b64f9ac8991ecf20b3b3/frameset.htm Real Experience. Real Advantage.

[ GS1 System of Standards & SAP Solutions

Real Experience. Real Advantage.

Traceability

 EPCIS-certified repository  Secure Track & Trace SAP Life Science Solution  ePedigree data assembly for ePedigree documentation, together with partners, such as SupplyScape  SAP Auto-ID Enterprise supports RFID, barcode and 2-D Barcode (ECC 200 Matrix barcode is the most relevant at this time)

GLN

 Supported by SAP Business Suite (master data and electronic transactional data, like request-to-pay and order-to-cash)  GLN Site Sub-Location Types (SSLT) supported by SAP Auto-ID

GTIN

 Supported by SAP Business Suite (master data, and transactional data like order-to-cash and procure-to-pay)  S-GTIN (as EPC encodings) support by SAP Auto-ID

UNSPSC GDSN

SAP Solution Offering

 SAP for Global Data Synchronization (consumer product solution to upload data to Data Pools, based on MDM)  GDS for Retail (part of SAP ERP)  Supported by SAP Business Suite (for master data – as Material Group and Product Category and for business processes, like Request-to-Pay and Order-to-Cash)

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[ Global Location Number (GLN)

Real Experience. Real Advantage.

© SAP

[What is the GLN? The GLN is a standardized, globally-unique, 13-digit number used across the supply network to identify any legal or functional entity, trading party, or physical location for business communications (at whatever level of granularity is needed by the healthcare provider, manufacturer, supplier, distributor, GPO, exchange, etc.)

It is a required component of the Global Data Synchronization Network™ (GDSN™) and is used in conjunction with Global Trade Item Numbers (GTINs) on purchase orders, delivery and payment documents, and other transactions. GLNs are registered with GS1 in the GLN Registry for Healthcare® Its basic components are: GS1 Company Prefix*

Location reference

N1 N2 N3 N4 N5 N6 N7

Check Digit

N8 N9 N10 N11 N12

N13

*NOTE: The Prefix is variable-length. Apply for a GS1 company prefix at https://www.gs1us.org/application_for_barcodes_authorized_by_gs1_us#Contact Information

A GLN can represent:  Physical locations with a single point of access with a physical address  Hospital, manufacturing location/plant, or distribution center  Warehouse or specific door within a dock within a warehouse  Ship-to and deliver-to location  Aisle/shelf/bin in a storeroom  Department/Cost Center  A storage or distribution cabinet (e.g., Pyxis or Omnicell unit)

 Legal entity  Healthcare hospitals and providers  Manufacturers  Wholesalers  GPOs  Exchanges  Distributors  Third-party logistics  Functions within a legal entity  Nursing  Ancillary or business department

Defined at appropriate levels of granularity Real Experience. Real Advantage.

[Why Use the GLN?  Provides unambiguous location and entity identification on supply chain transactions between trading partners  Ordering products and services  Corresponding with suppliers and customers  Processing supply-related order responses (e.g., acknowledgements and ASNs) and invoices  Claiming manufacturer rebates  For any other standard business transactions with manufacturers, distributors, group purchasing organizations, exchanges, or any other stakeholder

 Used for the GLN Registry for rostering/membership maintenance (see the GLN Registry for Healthcare® slide), as well as key to Global Data Synchronization Network (GDSN)  Used in conjunction with Global Trade Item Numbers (GTINs) to create product and service content for data pools within the GDSN.

Real Experience. Real Advantage.

[ Mayo Clinic GLN Hierarchy (used for POs)

Real Experience. Real Advantage.

[ GLN Best Practices  GLN hierarchies are defined and maintained by location owners  GLNs are defined at the proper level of granularity and registered in the GS1 GLN Registry for Healthcare®.  GLNs are used in business transactions and processes among trading partners (providers, GPOs, exchanges, distributors, retailers, manufacturers [pharmaceuticals, medical devices, equipment, and biotech], consumer products, 3PLs, insurance, and others)

Real Experience. Real Advantage.

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The Global Data Synchronization Network (GDSN) uses [ the GLN as Key to Data Pool

GDSN-certified data pools serve as warehouses for product, service, and location information, based on GS1 Identification Keys (Global Trade Item Number – GTIN and Global Location Number – GLN). They provide users with a single point for accessing the GDSN, a central location for storing and managing supply chain information , and the Global Registry. In addition to storing information, GDSN-certified data pools also ensure the confidentiality of user information, ensure that all of the information is properly defined and formatted, and manage the ongoing communication of information among supply chain partners. Data pools can be run by a GS1 Member Organization or a solution provider. Real Experience. Real Advantage.

Standardized Master Data: High-Level Example of [ Trading Partner Scenario with Document Exchanges Manufacturer

Hospital

Price Catalog (832) Purchase Order (850) Order Acknowledgement (855)

Rebates and Chargebacks (844, 845, 849, 852, 867)

Despatch Advice / ASN (856) Remittance Advice/Invoice (810) Track-and-Trace

Real Experience. Real Advantage.

Supplier/ Distributor/ GPO/Exchange

© SAP

Trading Partner Scenario with Document [ Exchanges of GLNs and GTINs SAP supports GLN, GTIN, and UNSPSC standards on Purchasing, Inventory, Sales & Distribution, Invoice, and Rebates & Chargebacks functions, as well as (via Traceability functions) manufacturer-to-patient tracking of supplies, meds, devices, and equipment in an EPCIS-certified Repository

CUSTOMER

MANUFACTURER

GDSN

GDS Upload and Download

GPO, DISTRIBUTOR, or EXCHANGE SAP Healthcare providers (private and public), life sciences manufacturers, distributors, GPOs, exchanges, consumer products, retailers, and insurers can take advantage of SAP‟s ERP and EPCIS-certified Auto-ID Enterprise products that support GS1 standards -- today. Real Experience. Real Advantage.

[GS1 GLN Transaction Priorities

Real Experience. Real Advantage.

[ SAP Support for GLNs 

GLNs currently are used in the following four EDI transactions*: 







Minimum GLNs to Include in Each EDI Transaction  850 Purchase Order (Ship-to)  855 Order Acknowledgement (Ship-to)  856 Advance Ship Notice/Manifest (Ship-to)  810 Invoice (Ship-to, Bill-to)  832 Price Catalog (no minimum)  867 Product Transfer/Resales Report -- AKA Trace Chargeback (no specified requirement)  844 Product Transfer Account Adjustment -AKA Rebate (no specified requirement)  845 Price Authorization Adjustment/Status (no specified requirement)

Purchase Order/PO Change (850/860)  Sold-to Party/Buyer  Vendor  Ship-to Party (at header if all lines‟ Ship-to =; line level if differs by line) Order Acknowledgement (855)  Sold-to Party  Bill-to/Invoice Recipient  Payer  Ship-to Party Despatch Advice / Advance Shipment Notification -ASN (856)  Ship-from Party – Vendor Shipping Point)  Ship-to Party – Customer Plant)  Sold-to Party -- Customer SP partner function)  Seller/Sales Org) Invoice (810)  Invoicing Party  Sold-to Party  Bill-to Party/Invoice Recipient NOTE: See  Payer http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811 d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1 Compliance  Company > Global Location Number  Sold-by/Sales Org

Real Experience. Real Advantage.

Maintain GLNs for Vendors and Customers via Partner [ Functions  Vendors     

Vendor Entity (VN) Order-from Party (OA) Invoice Presenter (PI) Sold-by Party (Sales Organization -- ) Ship-from Party (Shipping Point – 01)

 Customers  Manufacturers, distributors, GPOs, 3PLs, and other supply-side customers require support for multiple Customer GLNs on IDocs -

Organization Entity Sold-to Party (SP) Ship-to Party (SH) Deliver-to Party (DL) Bill-to Party/Invoice Recipient (BP) Payer (PY)

 Optionally, maintain hierarchies (e.g., multiple DLs within SH) Real Experience. Real Advantage.

[ Maintain Vendor GLNs

Three fields are concatenated to create the Vendor‟s GLN. This is similar to the use of three concatenated location fields in the Customer Master. Vendor GLNs for Organization Entity, Order-from, and Pay-to are required and obtained via the Partner functions in the Vendor Master. Real Experience. Real Advantage.

[ Maintain Customer GLNs

As done with the Vendor Master, three location-related fields are concatenated to create the Customer‟s GLN. GLNs for Buyer/Sold-to, Ship-to, Bill-to, and Payer are maintained via Partner functions in the Customer Master. Real Experience. Real Advantage.

GLN Table for Business Objects (Core as of ECC 6.0 [ EHP2)

Besides the Vendor and Customer Masters, the GLN Table (Transaction Code EANGLN) is used to maintain GLNs for these other business objects:     

Company (default if Plant GLN not maintained) Plant (Ship-to and Bill-to) Purchasing Organization (Buyer) Sales Organization (Sold-by) Shipping Point (Ship-from)

Real Experience. Real Advantage.

Mapping of GLNs to SAP IS-Healthcare Application [ Locations (non-U.S. Customers)

Real Experience. Real Advantage.

[ IDoc Example: Outbound PO (850) GLNs  Buyer (Purchasing Org) – header level  Vendor – header level  Ship-to and Bill-to (Plant) – header and line levels See the Appendix for IDocs for Order Confirmation, ASN, and Invoice

Real Experience. Real Advantage.

[ GLNs on Outbound PO – ORDERS and ORDCHG (850) IDoc at Header Level (All Line Ship-tos =)

Real Experience. Real Advantage.

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GLNs on Outbound PO – ORDERS and ORDCHG [ (850) GLNs at Header Level (All Line Ship-tos =)

 AG: Buyer (Purch Org)  LF:Vendor  WE: Ship-to/Bill-to (Plant)

Real Experience. Real Advantage.

[ GLNs on Outbound PO (850) IDoc: Buyer (Purch Org)

Real Experience. Real Advantage.

[ GLNs on Outbound PO (850) IDoc: Vendor

Real Experience. Real Advantage.

GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to [ (Plant) – All Ship-to GLNs are the Same > Header Level

Real Experience. Real Advantage.

GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to [ (Plant) – GTIN for Lines 1 and 2

Real Experience. Real Advantage.

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GLNs on Outbound PO: ORDERS and ORDCHG (850) [ IDoc at Line Level with Multiple Facilities (Plants)

NOTE: GLNs for Storage Locations (and other ship-to business objects, such as warehouses, cost centers, etc.) are supported by enhanced functionality available via Guides/”cookbooks” in the SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides

. Experience. Real Advantage. Real

GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to [ (Plant) GLNs at Line Level (Lines 1 and 2)

Real Experience. Real Advantage.

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GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to [ (Plant) GLNs at Line Level (Lines 3 and 4)

IDocs for Order Acknowledgement, ASN, and Invoice are in Appendix

Real Experience. Real Advantage.

[ SAP Support for GLNs in Business Intelligence  Characteristics 0OIS_BTTYPE Business Transaction Type 0OIS_COM_PRE Company Prefix 0OIS_GLN Global Location Number 0OIS_SSLT Site Sublocation Type 0OIS_SSLTA Site Sublocation Type Attribute 0OIS_SSL Site Sublocation

 DataSources 0OIS_SSLT_TEXT Site Sublocation Type Description 0OIS_SSLTA_TEXT Site Sublocation Type Attribute Description 0OIS_BTTYPE_TEXT Business Transaction Description

Real Experience. Real Advantage.

[ SAP Support for GLNs in Business Intelligence The following business content has been changed:  Queries         

0OIS_MP03_Q0002 Movements Across Locations 0OIS_MP02_Q0002 Movements Across Locations (Document Level) 0OIS_MP01_Q0002 Movements Across Locations (ID Level) 0OIS_MP03_Q0003 Movements at Location 0OIS_MP02_Q0003 Movements at Location (Document Level) 0OIS_MP01_Q0003 Movements at Location (ID Level) 0OIS_MP03_Q0001 Proof of Receipt 0OIS_MP02_Q0001 Proof of Receipt (Document Level) 0OIS_MP01_Q0001 Proof of Receipt (ID Level)

 Data Sources  

BWBCT_DS_0OIS_LOCG_ATTR Object Event Repository: Business Location Attributes BWBCT_DS_0OIS_PTA_1 Object Event Repository: PTA Data

Real Experience. Real Advantage.

Requested GLN Enhancements

[ Additional GLN Business Objects with Search Help & Validation 1. Enhanced GLN Table with additional Business Objects; this required a new GLN Table transaction to enable the maintenance of GLNs for existing and new objects with search help and validation:           

Storage Location (LGORT) – override Plant for Ship-to Location. Warehouse (LGNUM) – overrides Plant and Storage Location for Ship-to Location MRP Area (BERID) – overrides Plant for Ship-to Location Cost Center (KOSTL) -- for Buyer, Sold-to, and Ship-to Locations GL Account (SAKNR) – lower-level GLN for Cost Center (e.g., multi-disciplinary research or project teams) Asset (ANLNR) – for Ship-to Locations Project/WBS Element (POSID) – for Ship-to Location Internal Order (AUFNR) – for Ship-to Location Purchasing Group (EKGRP) – overrides Purchasing Org for Buyer and Sold-to Locations Distribution Channel (VTWEG) -- for Sold-by Party (overrides Sales Org) Sales Division (SPART) -- for Sold-by Party (overrides Sales Org and Channel)

These additional business objects provide flexible GLN determination for EDI transactions and XML messages (XML messages are used by the Supplier Relationship Management product in lieu of EDI transactions, but were not in scope of the GLN Enhancement Project). NOTE: All GLN enhancements covered here are supported by enhanced functionality available via Guides/”cookbooks” in the SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides. Real Experience. Real Advantage.

Requested GLN Enhancements:

[ Additional Business Objects (Requires Enhanced GLN Table) Core GLN Table

Enhanced GLN Table

New Business Objects ANLNR: Asset (with Co) AUFNR: Internal Order (with Co) BERID: MRP Area (with Plant) EKGRP: Purchasing Group KOSTL: Cost Center (with Co) LGNUM: Warehouse (with Plant)

Real Experience. Real Advantage.

LGORT: Storage Location (with Plant) POSID: WBS Element (with Plant) SAKNR: GL Account (with Cost Center) SPART: Sales Division (with Sales Org & Channel) VTWEG: Distribution Channel (with Sales Org)

[ New GLN Table Program: Create GLN Create GLN (ZGLN01)

Create GLN (ZGLN01)

Real Experience. Real Advantage.

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[ New GLN Table Program: Create GLN Create GLN (ZGLN01)

Create GLN (ZGLN01)

Real Experience. Real Advantage.

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[ New GLN Table Program: Change GLN Change GLN (ZGLN02)

Change GLN (ZGLN02)

Real Experience. Real Advantage.

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[ GLN Table with New/Changed Storage Location Entry GLN Table with New/Changed Entry

Real Experience. Real Advantage.

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Requested GLN Enhancements:

[ GLN Determination Logic in IDocs

2. Add new GLN logic for IDocs that utilizes all business objects and determines and populates appropriate GLNs  ORDERS, ORDCHG / ORDERS05 and PORDCR01, 02, 05 (850 – PO for create and change PO)  ORDRSP (855 – Order Acknowledgement)  DESADV / DESADV01 (856 – Advance Shipment Notifications)  INVOIC / INVOIC02 (810 – Invoice)  MBGMCR / MBGMCR03 (867 – Product Transfer/Resales Report – Inbound)*  SHPCON / DELVRY03 (867 – Product Transfer/Resales Report – Outbound)*  Product Transfer Account Adjustment)(844*  Price Authorization Adjustment/Status (845)*  Response to the 844 Product Transfer Account Adjustment (849)*  Product Activity Data Report (852)* NOTE: GLNs also are captured on the Sales Order at the header and line levels (comment fields). GLNs on rebate and chargeback EDI transactions are supported in the SAP Paybacks and Chargebacks by Vistex solution (849 and 852 transactions are beyond the GS1 recommended requirements).

3. GLN Search Help for Vendors and Customers 4. Add GLNs to core transaction screens (not part of GLN Enhancement Project; must be done as custom work) 5. Add GLNs to sub-item level on documents (not part of GLN Enhancement Project, since no sub-item segment exists on IDoc Real Experience. Real Advantage.

GLNs on Outbound PO: ORDERS and ORDCHG (850) [ IDoc at Line Level w/Multiple Plants & Storage Locations

Real Experience. Real Advantage.

GLNs on Outbound PO (850) IDoc: Ship-to (Storage [ Location) GLNs at Line Level (Lines 1 and 2)

Real Experience. Real Advantage.

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GLNs on Outbound PO (850) IDoc: Ship-to (Storage [ Location) GLNs at Line Level (Lines 3 and 4)

Real Experience. Real Advantage.

[ Vendor Search Help by GLN: Transactions

Real Experience. Real Advantage.

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[ Customer Search Help by GLN: Master Data

Real Experience. Real Advantage.

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[ Customer Search Help by GLN: Master Data

Real Experience. Real Advantage.

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[ GLN Enhancement Guides / ”Cookbooks” Five Guides, which provide you with a flexible approach to build enhanced GLN functionality, according to your individual needs, have been written to assist you in creating enhanced GLN functionality to meet those needs. The Guides for the enhanced GLN Table, GLN search helps and IDocs include sample code and/or build instructions that you can use to create your own enhancements. While we have tested these enhancements in a prototype, you need to perform testing on your own system. These Guides are:  Introduction to Enhanced GLN Functionality Project  Enhanced GLN Table Technical Guide  Enhanced GLN Table Users Guide  Enhanced IDocs Technical Guide (enables defining GLNs for new business objects, with determination logic, on IDocs) – available Monday, December 6  GLN Vendor and Customer Search Helps and have been posted on the SAP Service Market Place for Healthcare at http://service.sap.com/healthcare-guides Real Experience. Real Advantage.

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[ Global Trade Item Number (GTIN)

Real Experience. Real Advantage.

© SAP

[What is the Global Trade Item Number® (GTIN®)? An “umbrella” term that describes the entire family of globally-unique GS1 identification numbers that is used to identify products and services that are sold, delivered, and invoiced. GTINs are assigned by the product or service owner, and identify products as they move through the global supply chain from the manufacturer or service provider to the hospital, retail pharmacy or med/surg store, repackager, or ultimate end-user/patient/customer. GTINs may have serial or lot numbers appended to them. If a product is modified in any manner along the supply chain, the party performing the modification assigns its own GTIN and GLN (which can be maintained for traceability in an Object Event Repository)  The GTIN is a required component of the Global Data Synchronization Network™ (GDSN™) and used in conjunction with Global Location Numbers (GLNs) on quotaations, purchase orders, delivery and payment documents, and others (see a prioritized list of transactions on the next slide). It also has other equivalent identifiers, such as the UDI and NDC.  Once the GTIN is assigned, all trading partners and internal users can use and reference the GTIN. GTINs can be encoded into various types of GS1 bar codes and Electronic Product Codes™ (EPC) which are programmed into Radio Frequency Identification (RFID) tags.  14-Digit Structure • One digit represents the packaging level/unit of measure (1-9) • Twelve digits: the GS1 Company Prefix and the Item Reference assigned by your company • Check Digit

Real Experience. Real Advantage.

[ How GTINs are Assigned: Parent/Child Relationship

Real Experience. Real Advantage.

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[ Why GTINS are Needed  Thousands of numbers are maintained in both suppliers‟ and their customers‟ purchasing, sales systems, and inventory systems  Hospitals spend significant time looking-up product and service numbers before placing phone and other manual orders  Suppliers spend significant time verifying that the customer-ordered product and service numbers are correct Solution: Whenever an order is placed, each order line contains a GTIN, a globally-unique, globally-applicable number that is “owned” by the supplier (which is different than Manufacturer and Supplier Part Numbers, and identifies not only the material or service, but also the unit of measure).

Real Experience. Real Advantage.

[ What is GTIN Compliance?  A company that is able to process, store, and communicate information about their products with trading partners using all GTINs, whether 8, 12, 13, or 14 digits, is considered to be GTIN-compliant. Companies become GTINcompliant by expanding the appropriate systems and applications to 14 digits.  This will support the GTIN on products at all levels of packaging (consumer, inner packs, multi-packs, cases, and pallets, etc.)  It is necessary to become GTIN- compliant to take advantage of the benefits of:  Data synchronization using the Global Data Synchronization Network (GDSN)  Reduced Space Symbology® (RSS®)  EPCglobal Network™

SAP GS1 compliance, including GTIN functionality, can be accessed at http://help.sap.com/erp2005_ehp_04/helpdata/EN/62/e0391eaa73b64f9ac8991ecf20b3b3/frameset.htm Real Experience. Real Advantage.

[ What are GTIN Uses? Besides serving as unique identifier for products and services, GTINs are used with Global Location Numbers (GLNs) to create product and service content for data pools within the GDSN. It is this consistency and timeliness of data that is critical to the smooth functioning of the healthcare supply chain and are the GS1 standards‟ raison d‟etre.

Real Experience. Real Advantage.

[ 2012 GTIN Sunrise Goals      

GTINs are assigned to healthcare products and services GTINs are marked on appropriate packaging levels GTINs are used in business transactions GTINs are scanned at points-of-delivery to enhance clinical process GTINs are used in product returns and recalls GTINs are registered in a GS1 GDSN-certified Data Pool

Together, these goals support a standardized approach to identifying, capturing and sharing precise product information across U.S. healthcare.

Real Experience. Real Advantage.

[ Relationship between GTIN and UDI  Federal Device Administration outlines the attributes and uses for the UDI, which parallel those of the GTIN, including its being applied to all levels of packaging and to the components of a product/kit, as well as the product/kit itself.  Like GTINs, UDIs enable control by serial, lot number, expiration, and manufacturing date.  First step for developing UDI is developing UDI code, according to ISO 15459 (GS1, HIBCC) and concatenating Device and Product Identifiers.  FDA‟s UDI database contents can be based on data from GS1‟s GDSN, which uses the GTIN.  GS1 recommends that all medical devices have a UDI assigned, using the Healthcare GS1 GTIN Allocation Rules.

Real Experience. Real Advantage.

[ Relationship between GTIN and NDC  For more than 30 years, the GS1 System has incorporated the National Drug Code and the National Health Related Item Code (NHRIC) within the Global Trade Item Number (GTIN) and the Universal Product Code (U.P.C.).  The National Drug Code (NDC) identifies pharmaceutical products and the National Health Related Item Code (NHRIC) identifies medical/surgical products.  Furthermore, the GS1 System provides identifiers for lot number and expiration date.

 The Food and Drug Administration (FDA) assigns the Labeler Code portion of the NDC and NHRIC (www.fda.gov). The Labeler Code is the basis for identifying the company, and must be registered with GS1 US prior to bar coding products.  The GTIN is formed by placing the U.P.C. Prefix 3 in front of the NDC or NHRIC number and then adding a Check Digit to the end. Real Experience. Real Advantage.

[ GTIN Flow GS1 Compliance Supplier

Receive: Inquiry Create: Quotation

Receive: Sales Order

Retailer

Vendor GTIN Create: RFQ

Receive: Quotation Vendor GTIN Create: Purchase Order

Receive: Inquiry

Create: RFQ

Create: Quotation

Receive: Quotation

Receive: Sales Order

Create: Purchase Order

Create: Order Response

Receive: Order Response

Create: Order Response

Receive: Order Response

Create: Dispatch Advice/ASN

Receive: Dispatch Advice

Create: Dispatch Advice

Receive: Dispatch Advice

Create: Invoice

Receive: Invoice

Create: Invoice

Receive: Invoice

Real Experience. Real Advantage.

[How SAP Supports GTINs  Standard GTINs (i.e., not GTIN batches or serialized GTINs) in ECC Procure-to-Pay Process Flow  Vendor Quotation  Purchase Order  Sales Order  ASN  Goods Receipt  Invoice  Vendor GTIN  GTIN Mapping  Consistency check for GTINs  GTIN Processes with Specific Customer Data

Real Experience. Real Advantage.

[ GTIN Mapping Enables the automatic substitution of a GTIN by a material number  Executed during the sales order inbound process. It checks whether GTIN mapping is active. If yes, then the system determines the material number that matches the specified GTIN.  Choose the fields and specify their combinations  Specify the sequence of the various key combinations – e.g.:  GTIN – the sole mandatory field  GTIN variant type  Customer  Country  Distribution Channel  Sales Organization  Division  Using free selection fields enable you to maintain generic condition records  Determination stops  As soon as determination for one condition type (in the procedure) is successful  As soon as one access (in access sequence) is successful

 GTIN Mapping    

EAN1 – Create GTIN Mapping EAN2 – Change GTIN Mapping EAN3 – Display GTIN Mapping EAN4 – Create GTIN Mapping with Template

NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1 Compliance > GTIN Mapping Real Experience. Real Advantage.

[ Consistency Check for GTIN Attributes  Ensures that the Global Trade Item Number (GTIN) attributes match when a GTIN (or GTIN Variant) is assigned to several materials:      

Length Width Height Volume Net and gross weight Unit of Measure (e.g. EA, CS, ...)

 GTIN Consistency Check Report  Can be used to change the attributes of all the materials in the database with the same Global Trade Item Number (GTIN) variant combination  Ensures that the attributes for this GTIN are consistent NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1 Compliance > GTIN Consistency Check and GTIN Consistency Report

Real Experience. Real Advantage.

[ GTIN Processes with Specific Customer Data  Purpose 

The GS1 GTIN compliance component covers three elementary business processes:   

Ordering Delivery Invoicing

 Process Flow 

In IDocs for the following processes, a material number is determined from a GTIN and additional data, using determination logic         



Customer Inquiry – outgoing Customer Inquiry – incoming Customer Quotation – outgoing Customer Quotation – incoming Purchase Order Order Confirmation Shipping Notification – outgoing Shipping Notification – incoming Invoice

The process data can be entered manually or sent as an EDI message.

NOTE: See http://help.sap.com/erp2005_ehp_06/helpdata/en/ff/516a6749d811d182b80000e829fbfe/frameset.htm > EAN-UCC/GS1 Compliance > GTIN Processes with Specific Customer Data Real Experience. Real Advantage.

[ Vendor-Specific GTIN Maintenance (EANVENDOR)

Automatically, maintains Material Master (Additional Data View/Units of Measure/EAN/UCC, using MM01 or MM02) do not maintain the Material Master; use this transaction. Populates GTIN on Vendor Quotation, PO, Goods Receipt, Sales Order, and Invoice (see following slides). Also, transferred into Auto-ID for subsequent encoding in SGTINs. You can maintain only one GTIN for a unit of measure of a material for a vendor Real Experience. Real Advantage.

[ Vendor Quotation GTIN

Real Experience. Real Advantage.

[ Purchase Order GTIN for PAC Unit of Measure

Real Experience. Real Advantage.

Ship-to GLN and GTIN Display on Printed PO or is [ Mapped into the EDI Output

Real Experience. Real Advantage.

[ GTIN on PO/FAX Form

Real Experience. Real Advantage.

[ GTIN on Purchase Order IDoc (850)

Real Experience. Real Advantage.

68

[ Sales Order GTIN

Real Experience. Real Advantage.

[ Outbound ASN GTIN

Real Experience. Real Advantage.

[ Goods Receipt GTIN

Real Experience. Real Advantage.

[ Outbound and Inbound Invoice GTINs

Real Experience. Real Advantage.

[ SAP Support for GS1-128 Bar Code and Label Creation

Real Experience. Real Advantage.

© SAP

[ GS1-128 Barcoding: GS1 Identification Numbers are Used with Bar Codes & EPC-enabled RFID Tags







GS1-128 barcodes are used to encode product data for packaging units, such as cartons, cases, pallets, and reusable packaging or transport equipment (returnable assets) and help manage fast and accurate tracking of inventory. Specific information also can be encoded in GS1-128 barcodes to add security and sustainability to your supply chain, such as Best Before Date, Batch/Lot Number, Serial Number, and the GS1 System‟s Serial Shipping Container Code (SSCC). Items marked with GS1-128 symbols are not intended to pass through retail point of sale.

Real Experience. Real Advantage.

[ Capturing the Identification Key … and More Some data carriers maintain more detailed information about a specific unit than others

Item Identifier/GTIN

Expiration Date

Batch Number Serial Number (21)123

Real Experience. Real Advantage.

[ GS1 Data Carriers for Healthcare

GS1 DataMatrix Preferred option if:

GS1-128 & GS1 DataBar Preferred options if:

Package allows

Additional option

Large amount of data on Not line-of-sight small space  Variable information at  Large amount of data high production rates Direct part marking

Image bar code scanners are needed! Real Experience. Real Advantage.

EPC/RFID

[ GS1-128 Bar Code and Label Creation in SAP  The SAP Label Toolbox uses the IDAutomation C128M font to generate the barcode.  The Start, Check, and End Code are generated automatically by the Label Toolbox.  The only things that the user has control over are the FNC, the application identifier,and the 5-digit ZIP code that follows it.  The FNC character is always ASCII code 202, which corresponds to FNC1 with the attached font (the Label Toolbox had used a different Code 128 font in the past and the FNC1 character corresponded to ASCII code 185).  Our usage is specific to the United States Postal Service, as defined at http://pe.usps.com/text/dmm300/708.htm#1352960  As of ECC 6.0 Enhancement Pack 6, GS1-128 labels can be created and customized with Adobe Life Cycle Designer  In previous versions, customers had to create their own labels.  This new feature enables companies to generate the label without additional costs.  Bar Code and Label information can be found at GS1 US Healthcare at http://www.gs1us.org/sectors/healthcare/barcoding_and_epc_rfid

Real Experience. Real Advantage.

[ Printing GS1-128) Labels The Trading Industry requires the Shipping Process to be based on GS1 Standard to enable more effective business processes. Finished products can be tagged with Information about Best Before Date, Batches, Serial Shipping Container Code, etc.

Features  Pre-definition of a GS1 Label  Generation of a GS1 Label as message of handling unit  Automation: Printed barcode based on EAN128  Dynamic determination of EAN numbers based on Material Master

 Processing of mixed pallets  Easy adjustment of the Label with Adobe Life Cycle Designer  Form: CFB_V6_EAN128_FORM Real Experience. Real Advantage.

[ 2D Bar Code Examples

Real Experience. Real Advantage.

[ SAP Support for Global Data Synchronization (GDS) Uploading and Downloading GDSN Data Pool Data to/from SAP

Real Experience. Real Advantage.

© SAP

The Global Data Synchronization Network (GDSN) [uses GLN and GTIN as Keys to Data Pools

Real Experience. Real Advantage.

Maintaining Product and Service Data Integrity within a [ Complex Business Network is Challenging Complex global demand and supply networks require timely, accurate and consistent product coding

Product Proliferation   

High-volume, granularity, and change frequency Inconsistent and / or inaccurate product and service information Management and error-handling increases costs and complexity

Real Experience. Real Advantage.

Partner Collaboration 

 

Inaccurate item information creates errors, increases costs (e.g., high rejection rate for contract releases) Reconciling product codes slows orders, returns & claims Inconsistent view of shared codes disrupts customer service

Emerging Global Standards   

Retailer mandates driving manufacturer process changes Maintaining consistent data across a global supply network Data synch needs extend to other topics: sustainability, traceability

Extract and Enrich Product and Price Info

[ Objectives, issues, capabilities and benefits

Objective: Ensure compliance with GS1 rules and regulations and create a data foundation for GDS Best practice solution: Establish a framework for adoption and use of the GS1 product and price information for collaboration with retailers

Issues

Key business capabilities

Benefits

■ Establishing and maintaining a global framework for consistent data management

■ Establish and ensure a global data quality framework leveraging the GS1 standard

■ Consistent, standard data available globally eliminates errors and reduces costs

■ Enforcing global data standards across a dynamic global business network

■ Enable up-to-date connections to Global Data Synchronization Network (GDSN) data pool

■ Standard, easy to communicate pinformation enables effective data exchange

■ Enabling compliant standards for data exchange and business partner collaboration

■ Define procedures for transferring timely product iand price nformation into the GS1 format

■ Compliant standards Improve data quality foundation and simplify communication channels & formats

Real Experience. Real Advantage.

Ensure Data Quality

[ Objectives, issues, capabilities and benefits Objective: Compliance with internal and external data standards Best practice solution: Use predefined GS1 standard validations and deploy them flexibly in a seamless end-to-end process

Issues

Key Business Capabilities

Benefits

■ Inconsistent, non-compliant processes for local exceptions and error reconciliation

■ Globally-enforced, locally-managed data validation and exception rules improve data quality & compliance

■ Improve data quality foundation locally and globally while enabling and ensuring compliance

■ Lack of standards for product and service data updates, attributes and properties increases inconsistencies & errors

■ Roles, rights and permissions enable standards and accountability for updates and exception management

■ Eliminate errors, streamline transaction processing, & measure KPIs for errors & exceptions

Real Experience. Real Advantage.

Exchange Trade Item and Price Information

[ Objectives, issues, capabilities and benefits

Objective: Efficiently manage the publication process and its exceptions Best practice solution: Leverage an end-to-end data synchronization process automated by trade partner profiles and guided workflows

Issues

Key Business Capabilities

Benefits

■ Inability to spot data errors and process breaks creates downstream exceptions, increasing costs

■ Enable process automation and workflows to flag exceptions and route for resolution

■ Fast and accurate data error resolution eliminates downstream transaction issues, lowers costs

■ Manual, inefficient labor-intensive processes for exception management and validation

■ Validate item information against the GS1 standard to ensure ongoing, timely data accuracy

■ Reduce efforts and streamline processes associated with item maintenance and publication

■ Inability to measure data quality KPIs and targets = inability to assess costs of errors

■ Manage and monitor errors and exceptions versus other KPIs across the business network

■ Measure the business impact of data accuracy, data quality and fast exception management

Real Experience. Real Advantage.

[ What‟s Needed? • Provider GDS • IS-Retail • SAP NetWeaver Process Integration (PI) • For encryption, an AS2 adaptor that runs in the PI adapter framework • Consulting services (e.g., to add attributes)

• Manufacturer GDS Source system (either SAP ERP or NW MDM Scenario) SAP NetWeaver Process Integration (PI) GDS component (covered by GDS license) For encryption, an AS2 adaptor that runs in the PI adapter framework • NW WAS (covered by GDS license) • NW MDM Server (covered by GDS license • • • •

Real Experience. Real Advantage.

87

[ Auto-ID Enterprise: SAP Support for Traceability / Track-and-Trace Serialization in the Healthcare Supply Chain

Real Experience. Real Advantage.

© SAP

[ Traceability  “Tracing” refers to the business process of discovering and acting upon the path that a product or other asset takes through the supply chain.  The path through the supply chain, or “trace,” is the data history that accumulates as an asset moves through the supply chain. This data history includes both physical observations of the asset (visibility data, as defined in the previous section) and business transactions that pertain to that asset.

 At each step in the supply chain for a given product, there may be generated a physical event, a business transaction, or both. All data may be relevant in a traceability scenario where the business goal is to understand the “chain of custody” and what happened in the supply chain.  A trace is comprised of data that is created by multiple parties in a supply chain. In order for a trace to be understood by any party, all parties must adhere to standards.  The GS1 System provides global standards for physical events and for business transactions, as well as for the supporting master data  These standards support the potential implementation and use of Key Data Elements and Critical Tracking Events

Real Experience. Real Advantage.

[ Need for Serialization: Key Issues Standards

Safe & Secure Supply Chain

Gov’t regulations in US & Europe

Patient Safety and Effectiveness Increasing Operating Costs

Downward Margin Pressures

Counterfeits

Reduced Operating Efficiency

Diversions Business issues

 Cost Pressure (esp. generics)  Supply Chain and Reverse Logistics opportunity  Complex, multi-step Supply Chain Real Experience. Real Advantage.

[ Industry Pain Points for Traceability Intense Competition and Reducing Margins  Continuous pressure to improve supply chain efficiency and effectiveness 

Increasing pressure from poor chargeback and rebate accuracy Safe and Secure Supply Chain

Increasing Government Regulations 



Pedigree mandates from FDA and US states (FL, CA, IN)

Growing concerns of patient safety



Increasing number of counterfeits and diversions



Increasing theft, security requirements for controlled substances



Brand Protection

Patient Safety and Effectiveness Increasing Operating Costs

Increasing drug traceability requirements in Brazil, Germany, Turkey, Italy, Greece, Belgium, Ireland, China, Spain, and others

Downward Margin Pressures Reduced Operating Efficiency

Constant pressure to improve Reverse Logistics

Increasing incidents of product recalls  Inventories of expired, and overstocked products  Increasing pressure to reduce logistical errors and improve returns processing 

Real Experience. Real Advantage.



[ Traceability Best Practices  Key to generating value from Auto-ID technologies is to incorporate the data into everyday business processes (standalone deployment of Auto-ID solutions provides only limited value)  To most efficiently identify, trace and track Critical Tracking Events (CTEs) and Key Data Elements (KDEs) and share this information with multiple parties, businesses need to use a single, global, open system of supply-chain standards  Implement and conduct business using GLNs and GTINs  Implement an EPCIS-certified Object Event Repository to capture CTEs and KDEs

Real Experience. Real Advantage.

92

[ SAP Object Event Repository

Real Experience. Real Advantage.

[ Serialization in Healthcare 

Patients



Patient records



Counterfeit protection for supplies, drugs, implants, devices, instruments, and other medical assets

Real Experience. Real Advantage.



Blood products



Lab and pathology sample tracking



Medical waste

© SAP

Supply Network Traceability with GS1 EPCIS and SAP [ Object Event Repository (OER) Manufacturer Increases brand value and sales volume

Customs Supported in territory duties

After-Sales Services Capability to deliver Service

Distributor Wholesaler Logistics Service Provider Automates processes and Hospital authenticates goods Packaging hierarchy changes

Real Experience. Real Advantage.

Patient Safety is enhanced by reduced risk of medication errors and counterfeits

Track supplies, medications (even in unit doses), devices, and equipment Track patients, assets, blood samples … * PTA Product Tracking & Authentication Patient / drug matching ** OER Object Event Repository Facilitated recall and returns

95

Secure Supply Network Traceability with GS1 [ EPCIS and SAP Object Event Repository SAP Solution

Handling and Fulfillment

■ Integration with diverse tracking equipment (bar code scanners, RFID readers) ■ Reporting related to GS1 Healthcare Traceability Standard ■ Legal compliance with national, regional, and global regulation ■ Smooth Integration with SAP Patient Management (IS-H) or non-SAP systems SAP Differentiators

Increased Patient Safety by facilitating product recalls through withdrawals, isolation, and returns; and reducing medication errors (patient/drug matching) Complete Product Traceability, including reporting, in a complex, global supply chain, from the manufacturer to the patient. Authentication provides brand protection, product authentication, and reduced risk of counterfeit or fraud Real Experience. Real Advantage.

Pre-Configured, Value-added Business Processes in [ Auto-ID Enterprise

Outbound Process         

Generate serial numbers Commission tags Associate tags and items Generate flexible multilevel product or parts and handling unit hierarchies Scan and track outbound items Associate EPCs/ iUIDs with deliveries Verify delivery requirements at the data capture source Automatically process goods issue in the back-end ERP Application Automatically trigger ASNs enriched with EPCs Real Experience. Real Advantage.

Inbound Process 





RTI Process

Scan and validate goods receipts based  Closed-loop tracking of returnable on ASN data (Advanced Shipment transport items/containers (rotables)* Notifice)  Commissioning of tags per the Automatically process goods receipts in standard Global Returnable Asset the back-end Enterprise Resource Identifier (GRAI) format Planning (ERP) application  Automatic monitoring of events, such Automatically generate proof-of-delivery as empty and full status, using event documentation based on predefined management tools conditions

* Component or inventory item that can be repeatedly and economically restored to a fully serviceable condition.

Pre-Configured, Value-added Business Processes in Auto [ ID Enterprise

Secure Track-and-Trace   



Processes to track and trace in the supply chain, using serialized data Authenticate items throughout the supply chain Track, based on business context (Purchase Order, Sales Order, Delivery, etc.) Ability to track additional information

© SAP Real 2008 / Experience. Page 98

Real Advantage.

Kanban Process 



Automatic Kanban status change Creation of a replenishment element (e.g., a Purchase Order) Automatic goods receipt posting



Creation of the material document



Customer Returns Delivery   



Process Customer Returns Delivery in Auto-ID Infrastructure Scan and validate receipts with respect to return delivery expectations Automatically process goods receipt in the back-end ERP system

Verify return requirements at the data capture source

Pre-Configured, Value-added Business Processes in [ Auto-ID Enterprise

Pedigree Tracking   



Pedigree integration to ERP Processes Ensure chain of custody Weave Authentication and Traceability into processes

Same repository supports multi-level product authentication (EPC, tag-id and EPC combination, EPC and security marking combination, and case-item, pallet-case-item association)

© SAP Real 2008 / Experience. Page 99

Real Advantage.

DoD IUID Support

Production Order Confirmation



Items with IUID barcodes can be managed with standalone and integrated outbound and inbound processes



Production order (or any other document) is brought into Auto-ID Infrastructure, using Generic Document Interface



Support for DoD constructs CNSTR1EID and CNSTR2PART for DoD mandate for IUID Mapping between ERP serial nos and UIIs now possible Generic Document Interface may be used to create new documents and list of IDs to be marked



All the order information is available in AII Existing rule is modified to leverage SAP standard functionality and add custom logic for confirmation

 



SAP Object Event Repository

[ as Extended GS1 Object Event Repository Product serialization

OER

Need a way to track a product as it moves through the supply chain

Data capture & repository

Need a way to store and manage millions of transactions acquired by tracking product movement

Industry Standard

Need a standards-based mechanism for sharing data for multiple use cases

Secure data exchange

Need a way to share data with trading partners to identify business value

Production on track

AUTO-ID Repository Event Management Analytics Security Services

EPCIS CAPTURE INTERFACE

Shipment received

Production completed

Send ASN Unpack Pack

Production

Suppliers NonSAP system Real Experience. Real Advantage.

SAP OER is an EPCIS-compliant enterprise level solution that serves as the system of record about uniquely identified objects.  tagged product flow at multiple locations, multiple local processes  interrelated tracking of child & parent objects and document associations  centralized data exchange with trading partners  single set of interfaces and repository to growing number of enterprise consuming applications  support various data streams [EPC, Transaction, POS, …] to drive business value

EPCIS INTERFACE

Warehousing

Ship

Ship

Receive Authenticat e

Distribution

Retailers Subcontractors

Authenticate Dispense Receive

Sale

3 PLs

SAP Object Event Repository

[ Sense & Respond with SAP Event Management Empowered by the extensive tracking & tracing functionalities of built-in SAP Event Management, SAP OER is the global instance providing visibility along your entire supply chain.  Extract relevant process information from globally distributed system into one central repository  Process monitoring, automated exception resolution mechanisms, proactive alerting, extensive reporting capabilities in one single solution

monitor

Suppliers Non-SAP system Real Experience. Real Advantage.

SAP Object Event Repository

OER

EPCIS INTERFACE AUTO-ID Repository Event Management Analytics Security Services

EPCIS CAPTURE INTERFACE

notify

adjust

Retailers Subcontractors

SAP Event Management offers full flexibility to model end-to-end tracking scenarios that deliver visibility for all your supply chain activities  Visibility on process level (Product Tracking & Authentication, Order fulfillment, Procurement, Transportation, Production)  Visibility on asset level (track the lifecycle of inventories, capacities, resources)  Visibility on agreed performance goals (measure and control performance of SCM community participants)

analyze

3 PLs

[ SAP GS1 OER Extension: SAP Event Management Actual events Unexpected event

event 1

event 1 Regular event

event 2

event 3

event 2 Early/Late event

Expected events process milestones © SAP Real 2007 / Experience. Page 102

Real Advantage.

event 4 Unreported event

[ Manufacturer

(1/6)

Manufacturer

The manufacturer transmits serialized information to the central database (global OER) - optionally via RFID and 1D barcode (e.g. for containers, pallets) and 2D barcode (e.g. ,for pallets and products). Standards like GS1, EPC or CLEPA Matrix Code are useful. Centralized maintenance of packaging hierarchy in SAP OER simplifies logistics processes across company and country boundaries. 6x

© SAP Real 2007 / Experience. 2008 Page 103

Real Advantage.

12x

[ Customs

(2/6)

Customs

Customs officer scans the barcode at container, pallet, or item level • Retrieves manufacturer information and item lifecycle from global OER • Proves validity and authenticity of the item, along with the AES reference, to allow a comparison with the Atlas customs system

© SAP Real 2007 / Experience. 2008 Page 104

Real Advantage.

[ Wholesaler

(3/6)

Wholesale Distributor

Wholesalers use mobile or stationary readers (mostly RFID-based) to read containers and pallets and retrieve relevant manufacturer information. Optimizes own logistics processes and posts further logistics milestones into global repository.

© SAP Real 2007 / Experience. 2008 Page 105

Real Advantage.

[ Hospital

(4/6)

Hospital

The hospital uses this function for tracking of total or partial trading unit quantities (e.g., single pills or liquid mixtures) from central pharmacy to the patient. Other uses include • Patient/med matching • Recall by batch or serial number, • Authentication spot-checks • Visual tracking of serialized objects (documents, equipment, patients, personnel, etc.) • Multi-dimensional reporting © SAP Real 2007 / Experience. 2008 Page 106

Real Advantage.

[ Hospital - Caregiver

(5/6)

Clinician

Increase patient safety, reduce human error danger by automatic patient/drug matching when dispensing. Quickly identify patients who received medications, devices, etc. from particular package (single serial number) or batch. Nurse can scan the serial number at the item level with commercially-available cell phone camera and verify the authenticity of medications, devices, etc.

© SAP Real 2007 / Experience. 2008 Page 107

Real Advantage.

[ Patient

(6/6)

Patient

Patients can read the 2D barcode at product level with commercially-available cell phone cameras and verify the authenticity of goods.

© SAP Real 2007 / Experience. 2008 Page 108

Real Advantage.

SAP Verification Portal

Manufacturer: Bayer Product: Voltaren GTIN: 00370001122334 Lot: A255ZT98 Expiry Date: 20151017 EPC:01.000A89.00016F.000169DC0 Status: Known

[ 1a. Manufacturer: GS1 EPCIS Events: EPC

Globally-unique identifiers, encoded in 2D barcode on the packaging. Four smaller units, serial numbers 2020100 to 2020103 are packed into larger unit that has serial number 2020. Real Experience. Real Advantage.

 Attributes related to identifier optionally are encoded into barcode on the packaging and not used for identification. Created by manufacturer, they remain constant throughout the lifecycle.  GTIN also is maintained in EAN/UCC field in the standard ERP and IS-H Material Master

1b. Manufacturer – Commissioned Serialized Items [ Transferred to SAP OER

Globally-unique identifiers, encoded in 2D barcode on the packaging. Four smaller units, serial numbers 2020100 to 2020103 are packed into larger unit that has serial number 2020. Real Experience. Real Advantage.

 Attributes related to identifier optionally are encoded into barcode on the packaging and not used for identification. Created by manufacturer, they remain constant throughout the lifecycle.  GTIN also is maintained in EAN/UCC field in the standard ERP and IS-H Material Master

1c. Manufacturer – Commissioning-to-Shipping [ Single Item Lifecycle in SAP OER

Real Experience. Real Advantage.

1d. Manufacturer – Commissioning-to-Shipping [ Package Lifecycle in SAP OER

Real Experience. Real Advantage.

2. Medication Received at Central Pharmacy and [ Delivered to Nursing Unit

Real Experience. Real Advantage.

© SAP

[ 3a. Box Unpacked from Case 2020 at Nursing Unit

Real Experience. Real Advantage.

© SAP

3b. Dispensing Units 2020102 and 2020103 Unpacked [ from Box 2020

Real Experience. Real Advantage.

© SAP

[ 3c. Dispensing Unit 2020100 Given to Patient

Real Experience. Real Advantage.

© SAP

3. Three Pills Taken from Dispense Unit 2020101 and [ Given to Three Patients Remaining quantity of the pack 2020101 is the original total quantity reduced by cumulated disaggregated quantity: Original total qty: 20 x 5 mg = 100 mg Cumulated disaggregated qty: 3 x 5 mg = 15 mg Remaining qty: 100 mg – 15 mg = 85 mg

Real Experience. Real Advantage.

© SAP

[

GS1 at Johns Hopkins

Real Experience. Real Advantage.

[ Who We Are  In 1873, Johns Hopkins, the merchant and investor, bequeathed $7 million to fund a hospital and university in Baltimore, Maryland  It was the largest philanthropic gift in the history of the United States at that time  The majority of his wealth was acquired by investments in the Baltimore and Ohio Railroad

 Johns Hopkins is a world leader in patient care, research, and teaching  The Hopkins enterprise consists of the university and health system  Combined gross revenues are in excess of $6 billion dollars  Employee base is approximately 45,000 Real Experience. Real Advantage.

119

[ Johns Hopkins Organizational Structures Johns Hopkins consists of two parent corporations with subsidiaries – Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine.

Real Experience. Real Advantage.

120

[ SAP History  Live since January 1, 2007. Upgrade went live May 18, 2010.      

SAP R/3 4.7 SAP SRM 4.0 SAP BW 3.5 SAP EP 6.0 SAP XI 3.0 SAP SM 3.0

 No GRC tool (installed 5.2 in 2009)

Real Experience. Real Advantage.

SAP ERP 6.0, EHP 4 SAP SRM 7.0 SAP NetWeaver® BW 7.0, EHP 1 SAP NetWeaver Portal 7.0, EHP 1 SAP NetWeaver PI 7.1 SAP Solution Manager 7.0, EHP 1 SAP NetWeaver MDM (new for SAP SRM) GRC Access Control 5.3

121

[ SAP History  Added or planned since upgrade:    

BusinessObjects 4.0 (first project will go live July 2012) ECC EHP 5 (planned for late summer 2012) SRM EHP 1 (planned for late summer 2012) Netweaver EHP 3 (evaluating)

Real Experience. Real Advantage.

122

[ SAP History (cont.)  The original implementation in 2007 was a “big bang” go-live, as was the May upgrade  One SAP company code was chosen with business areas representing some legal entities, lines of business, or consolidation requirements  Currently have approximately 10,000 SAP users  The Johns Hopkins solutions are considered fairly complex and require a sizeable team to support and maintain them  Johns Hopkins was one of the first customers worldwide to implement SAP SRM 7.0

Real Experience. Real Advantage.

123

[SAP History (cont.) Supply Chain Management at Johns Hopkins

MM Materials Management

IM

WM

Inventory Management

Warehouse Management

SAP Workflow

Shopping cart approval (SRM) Non-PO invoice approval (ECC) PO discrepancies (ECC)

Purchasing Master Data Biller Direct

SCM

SRM

Legend

Supply Chain Management

Supplier Relationship Management

SUS

Supplier Self-Service

Shopping Cart Contract Management

MDM-Catalogs

= utilized at Johns Hopkins = under review or being implemented at Johns Hopkins

Bidding

124 Real Experience. Real Advantage.

[ Production Database Size  Size in terabytes 4 3.5 3 2.5

First Year Current

2 1.5 1 0.5 0 ECC Real Experience. Real Advantage.

SRM

BW 125

[ GS1 at Johns Hopkins – GLNs *Reminder: Johns Hopkins utilizes SRM for Procurement

All delivery addresses are mapped to a specific GLN in a custom table (table also includes “customer number”):

Real Experience. Real Advantage.

126

[ GS1 at Johns Hopkins – GLN‟s *Reminder: Johns Hopkins utilizes SRM for Procurement

SRM users create shopping carts/requisitions using a Delivery Address Number. The associated GLN and Customer Number is sent to the vendor. Johns Hopkins uses GHX for much of the PO and Invoice transmissions. Currently, 28 vendors receive the Johns Hopkins GLN; 10 use the GLN exclusively. Only Delivery Addresses are set up with GLNs at this time. Invoice addresses, Purchasing Department address do not have associated GLNs. Real Experience. Real Advantage.

127

[ GS1 at Johns Hopkins – GTIN‟s  Johns Hopkins has created a “holding table” for material GTIN information. This information has not yet been imported to the Johns Hopkins Material Master records.

Real Experience. Real Advantage.

128

[ GS1 at Johns Hopkins – GTIN‟s  Vendor barcoding of GTINs is not yet standardized  The GTIN Tool Kit has 29 different barcode examples!

 St. Jude and other clinical vendors are heading in various directions! Real Experience. Real Advantage.

129

[ GS1 at Johns Hopkins – GLN‟s  Cook Medical has announced alignment with GS1!

Real Experience. Real Advantage.

130

[ GS1 at Johns Hopkins – Where we‟re headed…  Live with GLNs!  Exploring the SAP options for capture and transmission of GTIN information  Largely awaiting the Healthcare Supply Chain members to align and communicate  Anticipate a data cleansing effort to consolidate product GTIN information to the SAP Material Master records (could REALLY use an SAP load program to do this!)  KPIs for error reduction

Real Experience. Real Advantage.

131

[ How to get Started 1. Contact your GS1 Member Organization for guidance 2. Get familiar with the standards / guidelines  Participate on GS1 implementation projects / team  Download: GS1 System Landscape http://bit.ly/hYVe1y & GS1 Integrated Communication (ICOM) http://bit.ly/ebjqk6 3. Do a gap analysis…your items vs. GS1 Standards  Focus on key items and facilities…don‟t “„boil the ocean”  Build action plans, budgets, and management approval 4. Implement your multi-project action plan  3-5 years  “Walk before you can run” -- start small, conduct pilot projects, and learn by doing Real Experience. Real Advantage.

[

]

 Thank you for participating. Please remember to complete your evaluation following this session.

For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc

[

Real Experience. Real Advantage.

SESSION CODE: 3102

133

[ Appendix Additional Details

Real Experience. Real Advantage.

Healthcare Value Chain [ SAP Solutions Supporting GS1 Healthcare Mission Manufacturers

Wholesalers & Distributors

Hospitals & Pharmacy Retailers

Healthcare Providers

Government Regulations

GS1 Mission

SAP Solution Offerings

Reduce medication errors

Basis: SAP Auto-ID Enterprise Solution SAP Auto-ID Enterprise – secure Tracking & Tracing solution ,including Product Tracking & Authentication

Enable global traceability & authentication

 Documentation of serialized medical products within SAP Patient Management (legal requirement France)  For advanced authentication, we are looking at partnering with provider in collaboration with major healthcare manufacturers

Improve supply chain efficiency

SAP Auto-ID Enterprise – Secure Track-and-Trace solution

GS1 Standards adoption for Automatic Identification & Traceability

SAP Auto-ID Enterprise

Real Experience. Real Advantage.

SAP SCM product portfolio integrated within SAP Business Suite

 The Object Event Repository (part of SAP Auto-ID Enterprise) is certified by EPCglobal to be EPCIS -compliant 135

[GLN Uses 





GLNs in supply chain operations: The healthcare supply chain can be highly complex, particularly with products being able to follow multiple routes between the manufacturer and a hospital. GLNs can be used in such cases to uniquely identify individual delivery points and the final destination of a product. This information can be provided in electronic commerce messages as well as appearing on the shipping label in a data carrier. GLNs in eCommerce transactions: Use of GLNs is required in many types of electronic commerce transactions, and is most commonly used in conjunction with GTINs for purchasing, shipping and invoicing transactions. They can identify suppliers, purchasers, ship to and bill to locations. GLNs are increasingly important in healthcare transactions to ensure correct pricing is applied to specific customers and that ordering and delivery processes can become increasingly efficient, requiring minimal intervention from clinical staff. GLNs in data synchronization: When suppliers and their trading partners exchange item and/or price information about the products they trade, this process is called Data Synchronization. The information exchanged for data synchronization is nontransactional and includes the unique product identifier (GTIN) and additional information such as product descriptions, regulatory information, sizes and weights. This will ensure resulting purchasing transactions are based on accurate and complete information.

Real Experience. Real Advantage.

[ GLN Registry for Healthcare® What is the GLN Registry for Healthcare?  



Registry of healthcare-related partners and physical and entity locations in the United States. Each location has been assigned a GLN. Subscription-based service that provides a comprehensive list of healthcare providers, suppliers, manufacturers, distributors, GPOs, retailers, clinics, retail and mail-order pharmacies, etc. in the United States, with their corresponding GLNs (also name, address, class of trade, and organizational hierarchy) Electronic catalog of standardized party/location information about healthcare entities in the United States > “single source of truth” for location information, enabling subscribers to access up-to-date, reliable location information for industry partners to improve the accuracy of their supply chain activities.

Why use the GLN Registry for Healthcare?   

Ensures uniqueness A registered member can go to the Registry to look-up and download any subscriber‟s location information. Then, by simply cutting and pasting, you can easily update any customer or supplier‟s information without having to re-key it. Alternatively, your IS Department could write a simple interface program to keep it completely synchronized with the industry database.

Real Experience. Real Advantage.

GLN Registry for Healthcare® and the [ Creation/Assignment of GLNs Providers: 



Providers can submit a spreadsheet with their location hierarchy to the Registry, which assigns GLNs (that contain an up-to-seven-digit prefix -- there are five Prefix values that are not provider-specific, and the GLNs for a provider may consist of different Prefixes – so, different providers may have GLNs with the same Prefix). Optionally, providers can manually enter their GLNs into the Repository once they have one or more assigned prefixes. The GLN Registry for Healthcare has an automated notification process for subscribers -- initial or ongoing maintenance generate emails to subscribers of the provider‟s Repository records. Once the GLNs are entered into the Repository, a spreadsheet can be generated for loading values in the provider‟s MMIS.

Suppliers 

Need an assigned GS1 Company Prefix to be able to create their GLNs, and apply to GS1 for one. After obtaining a Prefix, they decide how granular their GLN structure will be, and assign GLNs to their locations, based on their GS1 Company Prefix, GS1 standards, and GLN Allocation Rules.  See the Hopkins, UKY, and Mayo Clinic GLN structures in the Appendix.



Once the company defines or validates its GLNs, it registers them with the GS1 US GLN Registry for Healthcare®, which acts as an index /”Yellow Pages directory”) to the various suppliers‟ data pools, which are electronic catalogs in the Global Data Synchronization Network (GDSN) that contain product and service data). The GDSN also provides information for sharing data through subscriptions to hospitals and other data “customers,” who use the data for sourcing and procurement. Refer to the GDSN diagram on the next slide for a depiction.

Real Experience. Real Advantage.

[ 2010 GLN Sunrise Goals  The 2010 GLN Sunrise goals enable Healthcare trading partners to be able to conduct business using GLNs -- and realize their benefits -- by the end of 2010:  GLNs are assigned by location owners (providers, distributors, manufacturers, GPOs, 3PLs, exchanges, etc.)  GLN hierarchies are defined and maintained by location owners  The GLN Registry for Healthcare® is used to facilitate correct location identification  GLNs are used in appropriate business transactions and processes among trading partners

Real Experience. Real Advantage.

[ GLNs on Order Confirmation IDoc (855)

 AG: Sold-to Party (Customer Soldto)  RE: Customer (Recipient/Bill-to)  RG: Customer (Payer)  WE: Customer (Ship-to)

Real Experience. Real Advantage.

GLN on Order Confirmation IDoc (855) – Sold-to Party [ (Customer)

Real Experience. Real Advantage.

GLN on Order Confirmation IDoc (855) – Bill[ to/Invoice Recipient (Customer)

Real Experience. Real Advantage.

GLN on Order Confirmation IDoc (855) – Payer [ (Customer)

Real Experience. Real Advantage.

[

GLN on Order Confirmation IDoc (855) – Ship-to (Customer)

Real Experience. Real Advantage.

[ GLNs on Outbound ASN (856) IDoc

Real Experience. Real Advantage.

[ GLN on Outbound ASN (856) IDoc – Ship-to (Customer)

Real Experience. Real Advantage.

[ GLN on Outbound ASN (856) IDoc – Sold-to (Customer)

Real Experience. Real Advantage.

[ GLNs on Outbound Invoice (810) IDoc

Real Experience. Real Advantage.

GLN on Outbound Invoice (810) IDoc – Invoicing Party [ (Customer)

Real Experience. Real Advantage.

GLN on Outbound Invoice (810) IDoc – Buyer [ (Customer)

Real Experience. Real Advantage.

GLN on Outbound Invoice (810) IDoc – Invoice [ Recipient (Customer)

Real Experience. Real Advantage.

[ GLN on Outbound Invoice (810) IDoc – Payer (Customer)

Real Experience. Real Advantage.

GLN on Outbound Invoice (810) IDoc – Sales Org [ (Customer)

Real Experience. Real Advantage.

[ SAP Support for Global Data Synchronization

Real Experience. Real Advantage.

© SAP

Inaccurate Product Data Increases Costs, Lowers [ Revenue and Decreases Customer Satisfaction Redundant, inconsistent, and fragmented data management increases costs and limits operational efficiencies

Inefficient Product Data Management ■ Distributed, disconnected global product data management ■ Redundant data entries across the business network

Lacking Global Standards ■ Non-standard global product coding policies and processes ■ Inability to enforce data management standards locally

Real Experience. Real Advantage.

Inaccurate Product & Price Information ■ Unable to provide consistant, accurate information to trading partners ■ Incorrect orders, shipments, and claims increase costs, impact patient care and employee satisfaction

Accurate, Consistent Data Across the Business Network [ Lowers Costs, Improves Results Consistent, timely and accurate product data synchronized with trading partners create efficiencies across the entire business network

Efficient Data Administration 



Improve order processing, item administration and new trading partner on-boarding Reduce data management efforts and costs, ensure timely accurate data

Globally-Accepted Standards ■ Global product coding policies, processes and guidelines ■ Enforceable global standards ensure local compliance

Timely, Accurate Information Updates  



Real Experience. Real Advantage.

Reduce item data issues in procurement processes (e.g., UOM and pricing changes) Improve process efficiency and transparency for logistics, distribution and stock via consistent product coding across the business network Right product, med, or equipment for the right patient, at the right time, …

[ Aligning stakeholders to achieve Global Data Synchronization

Effective Global Data Synchronization requires alignment between several stakeholders with differing responsibilities

CIO

Product Data Mgmt.

Data Quality Mgmt.

GDS Coordinator

Enterprise Data Management

Extract and Enrich Product and Price Information

Ensure Data Quality

Exchange Trade Item and Price Information

How do I align our internal data management processes with global data standards?  

Percentage of item data compliance with GS1 Total cost of data synch errors and exceptions

Real Experience. Real Advantage.

How do I establish global synchronization standards & ensure compliance?  

Enterprise GS1 subscription guidelines Compliance with coding standards

How do I reduce the cost of bad product data with trading partners?  

Compliance to GS1 rules Validation rules to enable data quality framework

How do I identify and resolve errors and exceptions quickly and efficiently?  

Exceptions as a % of total item updates Error rate time to resolution

Global Data Synchronization supports efficient [ collaborative processes Global Data Synchronization delivers the foundation for effective Business Network Collaboration

CIO Enterprise Data Management

IT

Research & Development

Product Data Mgmt.

Data Quality Mgmt.

Extract and Enrich Product and Price Information

Ensure Data Quality

Exchange Trade Item and Price Information

Establish Connection GDSN

Define Validation Rules

User & Trade Partner Profiling

Define GDSN Framework Create New Product Informatio n

Maintain & Update Item Data

Sales

Extract Product Information

Real Experience. Real Advantage.

Enrich Product Data

Manage Validations/ Exceptions

Maintain & Update Price Data

Product Management

Trade Partner

GDS Coordinator

Accept Reject Review

Extract Price Information

Maintain Price Doc.

Data Validation

Publish GS1 Product & Price Information

and Enrich Product and Price Info [ Extract SAP Solution SAP solution Define GDSN Framework

Establish Connection GDSN

Create New Product Information

Extract Product Information

Maintain & Update Item Data

Extract Price Information

Maintain & Update Price Data

Enrich Product Data

Maintain Price Doc.

■ Ensure ongoing deployment and use of the latest version of the GS1 standard ■ Define attribute framework and processes for mapping of product and price data to GS1 compliant formats ■ Enrich and maintain attribute values for trade items ■ Extract pricing from SAP ERP backend (requires customer project work)

SAP differentiators Up-to date: Regular upgrades ensure GS1 compliance Usability: Simple trading partner and target market maintenance Flexibility: Quickly adapt to changing requirements of the GS1 standard and trading partners Furture Proof: In line with new GS1 standard for price synchronization

Real Experience. Real Advantage.

and Enrich Product and Price Info [ Extract Define GDSN Framework Define GDSN Framework enables Consumer Products manufacturers to establish GS1 compliant standards for product item data management.

Define GDSN Framework

Extract Product Information

Extract Price Information

Process overview 1

Enrich Product Data

2

Attribute Gather Inputs Framwork

3

Mapping Statistical Modeling

Target Market and Publish Forecast Business Partners

■ Predefined GS1 ■ Use graphical mapping attributes and extensions tool

■ Quickly onboard new target markets

■ Create and maintain additional attributes

■ Use role based business partner model

■ Create and maintain extensions ■ Set-up trading partner specific attributes for each trade item

Real Experience. Real Advantage.

■ Define complex mappings in xslt or ABAP

■ Set common default values ■ Consolidate or branch data

■ Enable multiple info providers per company

Maintain Price Doc.

and Enrich Product and Price Info [ Extract Extract Product Information Extract Product Information enables Consumer Products companies to extract data from a source system to initiate the synchronization process and ensure consistent, accurate data across the business network Process overview 1

■ Determine relevant product information ■ Set import criteria ■ Align with mapping

■ Extract simple and complex hierarchies ■ Manual or batch load

Real Experience. Real Advantage.

Extract Product Information

Extract Price Information

Enrich Product Data

2 Initial Load

Define GDSN Framework

Delta Load

■ Determine message type ■ Decide on message size ■ Set upload frequency

Maintain Price Doc.

and Enrich Product and Price Info [ Extract Extract Price Information Extract Price Information enables Consumer Products companies to extract data from an SAP ERP system to initiate the synchronization process and ensure consistent, accurate data across the business network Process overview 1

Delta Load

■ Use PRICAT extraction to get GDS relevant price information from an SAP ERP system ■ All prices and the appropriate condition sets ■ sequence information needs to be added

Real Experience. Real Advantage.

Extract Product Information

Extract Price Information

Enrich Product Data

2 Initial Load

Define GDSN Framework

Maintain Price Doc.

and Enrich Product and Price Info [ Extract Enrich Product Data Enrich Product Data allows Consumer Products companies to store and maintain synchronization specific attributes to ensure compliance with trade partner and GS1 requirements Process overview 1

Maintain data

■ Align with mapping

■ Store initial values

■ Set default values in GDS console

■ Store images

■ Set up workflows e.g. for maintenance and approval ■ Determine access authorization ■ Limit visibilty

Real Experience. Real Advantage.

Extract Product Information

Extract Price Information

Enrich Product Data

2 Establish data foundation

Define GDSN Framework

■ Create trade items for multiple target markets

Maintain Price Doc.

and Enrich Product and Price Info [ Extract Maintain Price Document Maintain Price Data allows Consumer Products companies to store and maintain price relations with trade partners together with price components and price types

Define GDSN Framework

Extract Product Information

Extract Price Information

Process overview 1 Maintain Price document

■ Align trade items to conditions and partner ■ Select, deselect , add and maintain conditions ■ Store price document

Real Experience. Real Advantage.

Enrich Product Data

Maintain Price Doc.

[Ensure Data Quality

Create and enforce data validation rules to ensure compliance to internal and external data standards

Real Experience. Real Advantage.

[ Ensure Data Quality SAP Solution SAP solution Define Validaition Rules

Data Validation

■ Manage data quality within a framework to ensure local compliance with global standards ■ Validate product data fixes and new product data updates against GS1 rules

SAP differentiators Integration: Manage data quality integrated with core business processes Quality: Establish rules for product item data validation at each process step Consistency: Ensure consistent use of trade item information

Real Experience. Real Advantage.

[ Ensure Data Quality Define Validation Rules Define Validation Rules enables Consumer Products companies to set up of a data quality framework to ensure compliance to GS1 and company internal quality standards Process overview 1

2

Rule Set-up

Rule Deployment

■ GS1 rules delivered as pre-defined content

■ Rules can be deployed per role

■ Set-up of simple company specific rules directly in MDM

■ For automated processes

■ Complex rule development in JAVA

Real Experience. Real Advantage.

■ For use in workflows

Define Validaition Rules

Data Validation

Data Quality [ Ensure Data Validation Data Validation ensures compliance to GS1 and internal data quality rules

Process overview 1

Use of Validation Rules ■ Automatic validation of items during data extraction ■ Manual role based validation

■ Forced validation prior to registration or publication

Real Experience. Real Advantage.

Data Access Control ■ Restrict manipulating of attribute values ■ Restrict operations access ■ Limit visibility ■ Data approval steps

Define Validaition Rules

Data Validation

Trade Item and Price [Exchange Information

Manage the publication process

Real Experience. Real Advantage.

[ Exchange Trade Item and Price Information SAP Solution

SAP solution

User & Trade Partner Profiling

■ Leverage workflows and process automation to flag errors and exceptions for routing and fast resolution

Manage Validations/ Exceptions

■ Control level of automation per trade partner ■ Manage effective, timely communication towards the data pool and trading partners

Publish GS1 Product & Price Information

SAP differentiators Automation: Manage item synchronization via automated workflows and exception processes Compliance: Exchange price using the GS1 standard Measurement: Track and manage error and exception rates against other business KPIs

Real Experience. Real Advantage.

[ Exchange Trade Item and Price Information Manage Validation Exceptions

Manage Validation Exceptions enables Consumer Products companies to run data synchronization as automated processes with minimal manual interference

2

Workflow Handling ■ Approve and Accept product publication and registration requests ■ Fill in missing attributes ■ Mass deletion of workflows ■ Worklfow identification by item

Real Experience. Real Advantage.

Manage Validations/ Exceptions

Publish GS1 Product & Price Information

Process overview 1

User & Trade Partner Profiling

3

Automation Exceptions

Error Handling

■ Trigger correction processes

■ Identify owner of erroneous trade items

■ Handle modification requests

■ Process log files

■ Process Log (GTIN, Validation, Mass Delete, Co-Relation Manager in Log)

[ Exchange Trade Item and Price Information User & Trade Partner Profiling

User & Trade Partner Profiling enables Consumer Products companies to automate global data synchronization according to different trade partner criteria.

Set Trade Partner Profiles ■ Switch on automatic initial publication per trade partner ■ Use predefined criteria like brand, target markte or info provider ■ Define own criteria for publication

Real Experience. Real Advantage.

Manage Validations/ Exceptions

Publish GS1 Product & Price Information

Process overview 1

User & Trade Partner Profiling

2

Set User Roles

■ Authorization for publication operations per TM, Brand, Info Provider etc ■ Define Uis for publication only ■ Approval and publication workflows

[ Exchange Trade Item and Price Information Publish GS1 Product and Price Information

Publish GS1 Product and Price Information allows Consumer Products companies to manage complex publication and registration processes for trade items and prices

2

Registration

Publication

■ Automatic registration after data extraction

■ Automatic initial publication by predefined criteria

■ Manual and workflow based registration

■ Automatic publication of modified/corrected items ■ Manual/workflow guided publications ■ Trade partner pre- selection in manual publication ■ P2P catalogue publication

Real Experience. Real Advantage.

Manage Validations/ Exceptions

Publish GS1 Product & Price Information

Process overview 1

User & Trade Partner Profiling

[ SAP Solutions for Auto-ID and Item Serialization

Real Experience. Real Advantage.

© SAP

[ SAP Solutions for Auto-ID and Item Serialization Product tracking and authentication

Returnable transport items

Promotion management

Electronic proof of delivery (EPOD)

Parts Assembly Tracking

SAP OER* EPCIS**-compliant

Query interface

Legacy

Process integration (PI)

Auto-ID repository Event management analytics Security services

Capture interface

EPCIS-compliant

Trading Partners

Real Advantage. © SAPReal 2008 Experience. / Page 175

*SAP Object Event Repository **Electronic Product Code Information Serv

SAP Solutions for Compliance with Item Serialization [ Regulation and Mandates It can be RFID – but it doesn’t have to be…

You can use various Auto-ID capture and sensor integration technologies, as well as ERP backend integration options to implement item serialization

Capturing

Integrating Auto-ID into Business Processes

Instance-serialized data  RFID

ERP integration

 Linear Barcode

 Delivery integration

 2-D Matrix Barcode [ECC200]

 Production order integration

 Sensors …

Automation  Without line-of-sight data capture  Remote data capture  Data carried by data/ asset  Verification at source

Real Experience. Real Advantage.

SAP Solutions for Auto-ID and Item serialization

 Kanban integration ERP integration EhP 4 upwards IUID Process integration Central Serialization repository Additional process integration Universal Traceability Is possible with customization  Unifying information spaces in central You can also leverage SAP PI repositories To point connect to your  Single of access for business legacy systems network data discovery & analysis  Single point of consolidated reference for object lifecycle tracking and analysis

Solution Scope – SAP Solution for Auto-ID and Item [ Serialization Situatio nal Insight

Embedded

Acti on

AII AII AII DM DM DM

Real Experience. Real Advantage.

Solution Scope – SAP Solution for Auto-ID and Item [ Serialization

Situatio nal Insight

Embedded

Acti on

AII AII AII DM DM DM

Real Experience. Real Advantage.

© SAP

[ Connectivity Options SAP Object Event Repository

Cell Phones

SAP Auto-ID Infrastructure

EPCIS

Tracking devices and systems

SAP Supply Chain Event Management

EPCIS

EPCIS Interfaces Web Services: Capture, Poll … SAP Process Integration

Non-EPCIS Interfaces File upload IDoc, RFC, XML …

Real Experience. Real Advantage.

SAP or non-SAP Patient Management Clinical System Partners‘ OER Regional OER

© SAP

[ Local and Global Object Event Repositories Goods Flow

Supplier

Hospital

Events Flow Manufacture Pack Ship

Shipping Notification Authenticate Dispensing

Supplier‟s OER (local)

Hospital OER (local)

Regional / National OER e.g., EFPIA (global) Real Experience. Real Advantage.

Arrive Unpack Reservation Disaggregation Packing Return Authenticate Dispensing

[ Enabling Traceability at Hospital 1. Apply for GS1 Company Prefix if one is not already assigned, and define numbering schemes, like GTINs 2. Map business processes and identification schemes into GS1 EPCIS standard and extensions, like custom business steps, locations, disposition codes … 3. Define data-sharing standards and scenarios among Hospital OER and external systems or OERs  Suppliers„ or distributors„ systems or OER  Regional or national OER  Electronic Healthcare Record systems 4. Integrate equipment for automatic traceability (fixed scanners, mobile devices …) with OER 5. Set-up a system landscape  Clinical system (SAP or 3rd party)  Patient management system (SAP or 3rd party)  SAP Auto-ID Infrastructure for smooth integration for tracking equipment, scanners and mobile devices  SAP Object Event Repository used as local GS1 EPCIS repository 6. Start with smaller scenarios and upscale them  Tracking of different objects: blood samples, implants, documents, devices, medications …  Volume of tracked objects  Collaboration scenarios based on traceability data 7. Provide feedback to GS1 EPCIS group for Global Traceability Standard in Healthcare

Real Experience. Real Advantage.

© SAP

[Overview of Business Locations 

Nursing Unit



Central Pharmacy

Company Code  0370001 Site Sublocation Extension  Pharmacy  Nursing Unit

RIGHTS RIGHTS Policies

 

Company Code  0370000 Site Sublocation Extension  Production  Packaging  Shipping

Real Experience. Real Advantage.

urn:epcglobal:fmcg:loc:0370000000028.Packaging

© SAP

[ Unit Dose Quantity/Tracking of Partial Quantities  Serialized/batch managed unit can be disaggregated before consumption  Pills from one blister pack can be dispensed to several patients  Single pills are associated with serialized daily dose box, which is tracked until dispensed

 Partial quantities of serialized unit may be mixed during hospital pharmacy production(e.g., compounds). The resulting batch GTIN is tracked until dispensing, thus relating the patient and ingredients.

 Disaggregated quantity is posted as physical unit of measure, not as number of pills, because one pill could be divided into 2 or more parts  Approach with unit of measure also works for liquids dispensed in partial quantities or used in hospital Pharmacy production (e.g., for hyperalimentation solutions) Real Experience. Real Advantage.

© SAP

[ Overview of Medication Track-and-Trace Process Steps SAP Object Event Repository with SAP Event Management (local OER at Hospital) 1. Medication Lifecycle  Manufacturer, Logistics Service Providers, Distributors, Wholesalers replicate medication lifecycle milestones to global repository  Shipping Notification is replicated from Wholesaler local repository to Hospital local repository

2. Medication Received at Hospital  Unload with EPC matching

 Optional check of traceability history in local OER

Real Experience. Real Advantage.

3. Medication Prescribed, Picked, Sent to RX  Prescription is created in Clinical system, followed by case-related material requisition in HIS  Medication picked at Central Pharmacy and sent to Nursing Unit  Expected events for dispensing created

4. Medication Received at Nursing Unit  Receipt of medications is automatically registered at Nursing Unit

5. Medication Dispensed to Patient  Alert if dispensing timeline has passed  Patient / drug match performed  Quantity corrections recorded

6. Multidimensional Reporting  All patients who received pills from certain packaging (SGTIN), GTIN or batch  All medications that one patient received (should match MAR)

© SAP

[ Medication Tracking Overview SAP Object Event Repository with SAP Event Management (local at Hospital) 1. Medication Lifecycle  Manufacturer, Logistics Service Providers, Distributors, Wholesalers replicate medication lifecycle milestones in global repository  ASN is replicated from Wholesaler „s local repository to Hospital „s local repository

2. Medication Received at Hospital  Delivery checked against Advanced Shipping Notification  Goods receipt entered and event recorded in local repository

Real Experience. Real Advantage.

3. Medication Prescribed, Picked, Sent to RX  Prescription is created in Clinical system, followed by case-related material requisition in HIS  Medications picked at Central Pharmacy and transferred to Unit  Expected events for dispensing are created

4. Medication Received at Unit  Receipt of medications is recorded automatically at Unit

5. Medication Dispensed to Patient  Alert generated if dispensing timeline has passed  Patient / drug match performed  Quantity corrections recorded

6. Multidimensional Reporting  All patients whoreceived meds from certain packaging (SGTIN) or from certain batch (GTIN/batch)  All Medications received by a patient (should match MAR)

[ Patient Tracking Overview SAP Object Event Repository with SAP Event Management (local at Hospital) 1. Patient Admission  Patient-id number from HIS is printed on wristband  Case created in HIS  Patient assigned to room

 Case-id and patient-id replicated from HIS to Hospital local repository

2. Patient Transfer  Nurse transfers the patient to another room, and scans patient-id and location number  Patient/room matching is performed

Real Experience. Real Advantage.

[ Drug Anti-Counterfeiting Overview SAP Object Event Repository with SAP Event Management (Local / Global) 1. Authentication Check Request  Scan one or more Medication id (serial numbers)  Authentication codes embodied into Medication packaging (e.g. Copy Detection Pattern)  Send serial number and optional authentication code(s) to Global Repository

Real Experience. Real Advantage.

2. Authentication Check Response  Status check is performed against serial number  Authentication check is performed against authentication code(s)  Result is added to Medication lifecycle history in Global Repository