Syllabus

Department of Industrial and Information Management National Cheng Kung University “Introduction to Information Management” Tentative Syllabus, Spring 2012 Professor:

Office, Phone, E-mail, & Office Hours: Website of the Course: Wei-Tsong Wang Room 61319 Wed. 08:00 – 12:00 (06)2757575 #53122 or by appointment [email protected]; http://myweb.ncku.edu.tw/~w twang/course/courses.htm I.

Time: Tue. 10:10 – 12:00; Thur. 9:10 – 10:00; Room 61104

Objective: The objectives of the course are to introduce the critical concepts of information systems (IS) from both managerial and technological perspectives, while with an emphasis on the role that information systems play in the networked business environment. It is expected that this course provide you understanding of how the use of the information systems enables managers to achieve operational excellence, improve decision making, and eventually create competitive advantages for their organizations. This can in turn help you build up your knowledge and skills on leading an organization to the road to success in the digital future.

II. Textbook: Kenneth C. Laudon & Jane P. Laudon. (2010). Management Information Systems: Managing the Digital Firm. Pearson/Prentice Hall. ISBN-10: 0-13-609368-X ISBN-13: 978-0-13-609368-8 (台灣培生教育出版股份有限公司代理) (Abbreviation in the class schedule: “MIS”). III. Prerequisite: 計算機概論 IV. Grading Policy:     

Group project assignments: 35 %. No late turned-in assignment will be accepted. Midterm and final exams: 40 %. Quizzes: 15% Class attendance/participation: 10 %. Cheating and plagiarism will not be tolerated and will result in a failing grade for the course.

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V.

Requirements: Group Project The group project is the key component of this course. It is designed to help you better comprehend the core concepts discussed in the class and develop practical experiences of strategic information systems planning for a business of your choice. In order to make this work, there are several tasks you need to perform as follows:  Form a project team of 5 to 7 members during the first 2 weeks of this course.

Members of a project team are expected to work together during the development process of their group project. Adequate teamwork is required and crucial for you to understand and apply the materials of the course to your project and to make knowledgeable presentations to your class.  To complete this course a team is expected to submit proper deliverables for the 3 group assignments and perform 3 associated presentations as scheduled in the class schedule below. The detailed descriptions of the 3 groups assignments and presentations are as follows: Group Assignment Description The presentation and the submitted report should be a brief but Draft of the business clear introduction to your plan for developing the information and system system of a business you select from the cases that the instructor development plan provides. The report should be between 5 to 10 pages and with the quality that is appropriate to present to a real-world business stakeholder, such as investor, partners, etc. There is no standard format for the report and you are welcome to include anything you see fit. Some recommended topics included in the report are as follows:  A mission statement (no more than 2 pages) that briefly tells people what you are going to do to start and continue your business.  Critical tasks to be performed in order to make your business successful.  How information system/technology is going to help you accomplish the critical tasks.  Business development schedule (include primary activities, milestones, etc.) and the corresponding improvement/upgrade in the functions of the information systems. Strategic information Again, there is no standard format for the report and you are welcome to include anything you see fit like you did for the first system planning group assignment. A number of suggested topics you might want to address in this report are as follows:  Changes from your original planning if there is any  Important business processes, business rules, and operating protocols  Details of the implementation of business and corresponding information system functions  Other related considerations, such as data requirements, interface requirements, etc 2

 Tasks to be performed before the due date of the final project

deliverables. Final delivery of the The final presentation should describe clearly what has been accomplished during the semester. A functioning web-based project information management system is expected, and you are required to include a demonstration of your system in the presentation. A complete package of documentation should be delivered before the specified due date. Midterm and Final Exams –  There will be 1 midterm exam and 1 final exam in this course. The exam dates is

indicated in the class schedule below.  There will be multiple-choice and short-answer questions in the exams on the

materials covered in all the lectures prior to the exam dates. You would have 90 to 120 minutes to complete the exam as specified by the instructor. Quizzes –  There will be 2 to 3 unannounced quizzes in this course.  There will be 2 to 5 questions in a quiz on the materials covered in all the lectures

prior to the quiz date. You would have 20 to 30 minutes to complete the quiz as specified by the instructor.  The quizzes are open book. You are allowed to bring any books or notes that you wish. No computers or electronic devices are allowed unless the instructor tells you otherwise. VI. Tentative Class Schedule: Date Week 1

Week 2

Week 3

Week 4

Week 5

Topic Readings Introduction to the course Syllabus; IS in global business MIS Ch. 1 Foundations of IS Sociotechnical systems perspective MIS Ch. 2 Global E-Business enabled by IS IS and business processes Difference between e-business, e-commerce, and e-government  Role of the IS in a business  Developing competitive strategies via the use of MIS Ch. 3 IS  The business value chain models for strategic IS applications  Challenges of generating management solutions posed by strategic IS  Ethical, social, and political issues in IS MIS Ch. 4  Protection of individual privacy and intellectual property on the Internet ---------Group assignment and presentation I  Draft of the business and system development       

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Week 6

Week 7 Week 8 Week 9 Week 10 Week 11

Week 12

Week 13 Week 14

Week 15

Week 16

Week 17 Week 18

plan  IT infrastructure and its components  Stages and technology drivers of IT infrastructure evolution  Contemporary computer hardware and software platform trends  Midterm Exam (exam will be held from 1~3 pm, Thursday, April 5)  Special topic I  Special topic II  Special topic III  Enterprise systems  Supply chain management systems  Customer relationship management systems  IS for cross-functional services  Decisions and the decision-making process  Decision-support systems (DSS)  Executive support systems (ESS) Group assignment and presentation II  Strategic information system planning  The vulnerability of IS to vicious destruction  Components for IS security and control  Tools and technologies for safeguarding IS  Features of e-commerce, digital markets, and digital goods  M-commerce in business  Principal payment systems for e-commerce  Knowledge management and knowledge management programs in business  Knowledge management systems  Final Exam Group assignment and presentation III Final group project delivery (code, documentation, and presentation slices)

MIS Ch. 5

Review chapters for the midterm Handout Handout Handout MIS Ch. 9

MIS Ch. 12

---------MIS Ch. 8

MIS Ch. 10

MIS Ch. 11

Review chapters for the final ----------

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