theory of change for strategic planning

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Case study – EQUAL-ARK. • Develop a ToC for an ... Adapted from “Developing a Logic Model: Teaching and training guide”, University of Wisconsin Extension,.
THEORY OF CHANGE FOR STRATEGIC PLANNING DR JUSTIN LEE & DENISE LIU - THE SOCIAL COLLABORATIVE DESMOND WONG – EQUAL-ARK

Objectives • Background to Logic Models/ Theory of Change (ToC) • Purpose and benefits of using a ToC • Different components of a ToC • Case study – EQUAL-ARK • Develop a ToC for an actual programme

What is a logic model? • A visual way of describing your programme • Shows links between inputs, programme activities and expected outcomes What’s Invested

What’s done

What Results

A Logic Model

United Way, http://www.uwgw.org/

Logic Model – An Example Inputs

Activities

• Psychologists • 10 Trauma• Resources focused • Programme group materials therapy sessions • Individual sessions to process trauma experiences

Outputs

Short Term Outcomes

Mid-Term Outcomes

Long-Term Outcomes

• No. of • Child • Child • Recovery children gains applies from who attend knowledge coping skills trauma programme about • Reduction • No. of trauma in trauma individual symptoms symptoms sessions • Child conducted learns coping skills

Theory of Change • Describes how activities link to outcomes • Explains how and why the desired changes are expected to come about • “If-Then” statements used to connect steps in the programme

Adapted from “Developing a Logic Model: Teaching and training guide”, University of Wisconsin Extension, http://www.uwex.edu/ces/pdande

Theory of Change

http://www.fiver.org/

Why should I use a logic model/ theory of change? Clarifies your programme

Enhances communication Focuses evaluation

Clarifies your programme • • • •

Structures programme planning and design Surfaces gaps in reasoning Helps prioritise programme activities Gets programme staff on the same page Identify child’s strengths & talents

Child has greater confidence & increased selfesteem

Reduction in anger outbursts

Enhances communication • Builds shared understanding of what programme is about • Helps stakeholders understand programme at a glance • Develops common language between programme staff and evaluators

http://artbridges.ca/

Enhances communication • Builds shared understanding of what programme is about • Helps stakeholders understand programme at a glance • Develops common language between programme staff and evaluators

Focuses evaluation • Helps determine: • When to evaluate • What to evaluate • Prioritises evaluation process

HOW WE DO IT AND WHY WE DO IT THIS WAY

Example: Employment for People with Disabilities

Marketing personnel

Scope of activities

Trainers

Funding

Activities

Less scope

Inputs

Employer engagement & education

Outputs No. of employers who completed program

Initial Outcome

Intermediate Outcome

Longer Term Outcome

Employer engagement thrust

Employers understand capability of PWDs [insert measure/indicator]

Financial incentives for employers

Check alignment

Job placement officers

Job matching and placement

Internship liaison

Internship program

Teachers

Vocational training

No. of successful applications Check tightness

Employers find it financially feasible to hire PWDs

Employers willing to hire PWDs

[insert measure/indicator] [insert measure/indicator]

Rolled back ambition No. of PWDs placed

[insert measure/indicator]

PWDs are work-ready

No. of internships completed No. of certifications issued

PWDs secure jobs

[insert measure/indicator]

PWDs acquire work skills [insert measure/indicator]

` and aspired impact Ambition

PWD capability thrust

Testing for Other Key Causal Factors & ‘Bringing them into the Fold’ Inputs

Activities

Outputs

?

Initial Outcome

Employers understand capability of PWDs

Intermediate Outcome

?

?

Employers find it financially feasible to hire PWDs

Employers willing to hire PWDs

PWDs are work-ready PWDs acquire work skills

?

?

? PWDs secure jobs

?

?

Longer Term Outcome

?

?

?

?

Summary of Process & Checks 1. 2. 3. 4. 5.

Big picture overview: colour coded strategic thrusts Flow, achievability & sequencing of thrusts Tightness of connection between activities to outcomes Alignment of activities to resourcing required Indicators and measures for each milestone for purpose of creating a ‘dashboard’ 6. Big picture again: check for structural gaps and other causal factors 7. Pacing of the strategic plan 8. Implications for organizational structure & enterprise design

CASE STUDY

A Case Study EQUAL helps vulnerable youth remain engaged in the community through education and employment, through equine-assisted learning

Programmes • Equal Therapy – psychosocial intervention • Equal Scholars-Lite – psychosocial/ rehabilitation • Equal Scholars – psychosocial/ rehabilitation/ reintegration

Background • Transition from sports-based programme to social services • Need to articulate programme strategy to funders

Who was involved? • • • • •

Programme director Programme staff A board member Facilitators from the Social Collaborative Student volunteers

Process • • • • • •

Mapped out outcomes from clients’ perspective Linked activities to desired outcomes Developed preliminary logic model/TOC Refined TOC Communicated TOC to funders Designed outcome evaluation based on TOC

TOC – Draft 1

TOC – Draft 2 Activities Opportunities to experience & process teamwork dynamics Opportunities to practice & process empathy …listening & communication skills

Short

Apply to school/ class/ daily living

… managing impulsivity

.. problem-solving skills Experience taking on new challenges

Develop intra-personal skills Being able to selfregulate during EQUAL activities

Long

Impact

Other school programmes & outcomes (e.g., academic grades)

Develop interpersonal skills Being able to interact & work with others in a group during EQUAL activities

Transfer of learning

..persisting through challenges

Mid

Welladjusted in school/class

Effective member of society

Other life opportunities

Final TOC – 5 Tracks Community & Cooperation

School/ Job Support

Soft Skills

Equine Skills & Work Experience Individual Behavioural Issues

Inputs

Activities

Volunteers from schools

Mentorship (social integration)

Prog Administrator

Experiential learning

Community work partnerships

Short

Youth with disabilities acquire social role models Youth without disabilities acquire social role models and empathy

Mid

Long

Impact

Community & Cooperation Track Youth with & w/o disabilities effectively work in teams

Participate in community work

Communal inclusion/ ability to work in teams

Sustain education/ employment/ progress in career path

Build social capital

Inputs Career dev specialist (job coach plus) Counsellor x3 Horses x2 Trainers x5 Asst prog administrator Special needs teacher

Prog administrator

Activities

Short

Job support & career dev (aftercare)

School/ Job Support Track

Sch/ job placement Work experience prog & job trials Equine skills learning

Youth are engaged to complete intervention

Mid

Communal inclusion/ ability to work in teams Youth with & w/o disabilities effectively work in teams

Long Sustain education/ employment/ progress in career path Youth return to community thru education/ employment

Pre-vocational training & screening Employability skills training (general) Mentorship (work-related)

Youth are IT literate, interview-ready, and understand workplace expectations & how to adapt to workplace conditions

Soft Skills Track

Impact

Financial independence / mobility

Equine skills & work experience

Inputs Counsellors x3 Classroom x2

Activities

Trainers x2 Arena

Counsellor Prog administrator

Long

Youth manages individual, behavioural and psycho-social issues

Youths stay in/ return to education/ employment

Impact

Socioemotional learning

Horses x 8

Clinical psychologist

Mid

Therapeutic casework & counselling (with equineassisted human development) Processing referrals from MSF, social svc org & schs

Reduction in problem/ delinquent behaviour

Individual Behavioural Issues Track

Challenges • • • •

Unstructured nature of programme Determining outcomes for counselling One overall TOC or 1 TOC per programme? Accounting for variations within each programme

Benefits • Brought onto the table differences in understanding of programme • Provided a clear framework to test theory of change • Consistent marketing terms

Benefits • Identification of core business, resulting in a move away from school-based engagement programmes • Stakeholder confidence: grantors, MSF, CSR organisations • Clear indicators of progress

How it could be improved • Starting with “question zero” – broad outcome that programme wants to achieve • Conducting needs assessment prior to TOC • Developing marketing exercise to communicate programme value to laymen

Practice Session

Exercise

Scope of activities

Inputs

Activities

List resource requirements, eg manpower, skills requirement

What will you do to see this specific change?

inputs

What will you do to see this specific change?

?

?

What will your activity produce that will lead to client change?

Initial Outcome

Intermediate Outcome

Changes to client required

Longer Term Outcome

Name & colour code your ‘thrust’

[insert measure/indicator]

[insert measure/indicator]

Check alignment

?

Outputs

Changes to client required Check tightness

?

?

?

[insert measure/indicator]

Changes to client required [insert measure/indicator]

Specify ultimate outcome desired

?

Changes to client required

?

?

Changes to client required [insert measure/indicator]

[insert measure/indicator]

` and aspired impact Ambition

[insert measure/indicator]

Name & colour code your ‘thrust’

Analytic Insights & Benefits 1. Seeing configuration and relationships instead of specific features 2. Meaningful measures instead of fixation on either ‘rigor’ or excuses about ‘practicality’ 3. Rolling out your best bet 4. Precise communication and consensus building that eases collaboration 5. Theory-development (mechanisms instead of specific interventions)

Q&A