12. Total Quality Management. (offered by the Department of Business
Management). 1. Syllabus. FOURTH LEVEL. TQM401Q Total Quality
Management IV ...
Total Quality Management (offered by the Department of Business Management)
1
Syllabus
FOURTH LEVEL TQM401Q Total Quality Management IV (Examination: 1 x 3 hour paper) Syllabus: Concepts and principles, global competitiveness and TQM, policy and strategies, improving quality systems for TQM, TQM and effective management of quality techniques, people and quality systems, interrelationships between quality management and other functions, TQM and removing functional barriers, TQM and modern management approaches, world class operations.