Welcome to New Relic! Congratulations and welcome aboard! With New Relic,
you now have the leading Application Performance Management tool at your ...
Welcome to New Relic! Congratulations and welcome aboard! With New Relic, you now have the leading Application Performance Management tool at your fingertips. New Relic is used by development, quality assurance, and IT operations professionals across the world to monitor, triage, and optimize their mission critical applications. Through a single pane of glass, New Relic provides deep performance insight throughout the entire application stack: from the web browser down to the application code and supporting hardware infrastructure. With support for a broad range of programming languages and frameworks, including Java, .NET, PHP, Ruby, and Python, New Relic can monitor and optimize all of your applications.
About this Welcome Guide We are thrilled to have you as a customer and want to make sure you are thrilled with New Relic! With that in mind, we have developed this brief guide to provide you with useful tips and references to online resources to help you get started quickly and successfully.
Deploying New Relic Deploying New Relic for your application is fast and easy - it literally takes two minutes. Once deployed, the agent automatically starts collecting and uploading performance metrics to New Relic for instant access to your application’s performance data. Here are links to help you with your deployment: Quick Installation for Java, .NET, Ruby, PHP, and Python http://newrelic.com/docs/docs/agent-installation-instructions
Quick Installation for Server Monitoring http://newrelic.com/docs/server/new-relic-for-server-monitoring
Documentation and Support At New Relic, we pride ourselves in providing you with excellent support and actionable product documentation. Here are a few places to get started learning about the powerful capabilities of New Relic: New Relic Documentation http://newrelic.com/docs
New Relic FAQs http://newrelic.com/docs/general/
Additional Resources http://newrelic.com/resources
If you have questions or have any problems getting started with New Relic, don’t forget you can reach us by email: New Relic Support E-Mail Address
[email protected]
Training While it is always handy to have access to great documentation, we know sometimes the best way to get started is to watch a great product like New Relic
in action. That is why we have created a great library of introductory videos showcasing key capabilities of New Relic: New Relic Overview Video http://youtu.be/J5tzI-8k__Q
New Relic Real User Monitoring http://youtu.be/hDxI1jEOVzc
New Relic Server Monitoring http://youtu.be/fU2DNlYg58Y
New Relic Reporting and Alerting http://youtu.be/Av6QMgq_J3U
Adding Users to New Relic Before you start using New Relic and get obsessed with its capabilities, don’t forget to share the love! One of the things we hear over and over from our customers is that their most successful projects have been when all of their team members have used New Relic – developers, qa, operations, and even managers. With that in mind, we highly encourage you to add your team members to New Relic – so they can get access to the same performance insights as you. To create a new user in New Relic, you must be logged in with an account that has either the Account Owner or Administrator role. If you don’t have this role, ask your Account Owner or an Administrator to create new users for you. If you have the proper role, creating a new user is easy: 1. Login to New Relic: http://rpm.newrelic.com 2. In the top navigation bar, select your account name drop down menu and select “Account Settings”
3. In the user list, click on “Add User”
4. Enter the new user’s email address, full name, role and click “Add this user”
Adding Accounts (Sub-Accounts) If you have a volume account, you can add additional New Relic accounts to your existing subscription, often referred to as sub-accounts. Sub-accounts are an easy way to logically group applications and to manage user access and security within New Relic. For example, you may have customer facing applications that are developed and managed by one team and internally facing applications that are managed by a completely different team. Both teams need New Relic to monitor their applications but should’t be able to see the applications that they don’t manage. Creating sub-accounts within New Relic solves this problem. Here is how to create a new sub-account: 1. Login to New Relic: http://rpm.newrelic.com 2. Click on your subscription in the top navigation bar:
3. Within “Account settings”, click “Volume accounts”:
4. Click “Add account”, enter a new account name, and click “Add this account”:
Sub-accounts are always associated with a master account for billing purposes and each sub-account has a unique license key. Simply install the respective license key in your application instances to have them map to the appropriate sub-account.
Quick Reference Quick Installation for Java, .NET, Ruby, PHP, and Python http://newrelic.com/docs/docs/agent-installation-instructions
Quick Installation for Server Monitoring http://newrelic.com/docs/server/new-relic-for-server-monitoring
New Relic Documentation http://newrelic.com/docs
New Relic FAQs http://newrelic.com/docs/general/
New Relic Support E-Mail Address
[email protected]
Additional Resources http://newrelic.com/resources http://newrelic.com/resources/datasheets http://newrelic.com/resources/videos http://newrelic.com/resources/case-studies http://newrelic.com/resources/whitepapers
Thank You Thank you for taking the time to read through this welcome guide, we hope you found it useful. Remember, you are just minutes away from gaining the performance insight into your application that you have always wanted. If there is anything we can do to help you get started or answer any questions along the way, please email us at
[email protected].
