Mainframe. Systems. E-mail, WebMail e-Calendar and scheduling. Research
consulting,. e.g., HPC s/w. Consulting,. e.g., hardware, software, audio/visual.
CASS Services for the UVic Community
UVic client community: Prospective Learners
Learners
Instructors
Researchers
"What on Earth do these CASS people actually do?"
Consultants Advisors
Administrators
External Stakeholders
Alumni/ae
expect
Our clients' functional expectations of the Infostructure: Distributed Learning
Information Access
Collaborative tools
Information Creation (storage,
Information Presentation
preservation)
Information Processing and Transformation
Training and Support
Visible to clients
rely on
CASS services, facilities and systems - the IT technical Infrastructure .... "Superstructure"
Undergraduate computer labs General purpose student computing News and Information
Help Desk
Distributed learning
Wireless Access
e-classroom design Computer Store
Directory Services
PDA support
e-Security
Hardware and software standards
Disaster protection and recovery
Consulting, e.g., hardware, software, audio/visual equipment Middleware data integration, etc
"Foundation"
Performance measurement and tuning
Capacity Planning
Research consulting,
Newsgroups
Campus Portal
e.g., projectors, amplifiers
Virus control
High performance networking
High performance computing Support and Training
Library system Data Storage
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Business applications development: ISIS, B/E, CHRIS, etc.
e.g., HPC s/w
Classroom technology
WebCT, etc
Telephone System
Documentation
Authentication
Invisible to clients
Campus Network
e-Calendar and scheduling
E-mail, WebMail
Spam control
Volume purchases of PCs, etc.
Draft
Internet Access
(Ca*net, BCNET)
Scientific visualization
Research Storage Facilty Web site hosting and services Server Systems
Printing Technology evaluation Software site licencing Mainframe Systems
General application development for Ancillaries, etc.
Data warehouse
Faculty Support Team installation, training, support
Account Management Applications, systems and network operations
e-Business Applications
Data backup and recovery
Forms scanning
PC repairs and warranty work
Printed on 2003 November 25 at 17:38:04
